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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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Maruti Suzuki India reviews & complaints page 297

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B
basmi
from Kuzhithurai, Tamil Nadu
Mar 16, 2011
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Address: Mandya, Karnataka

Dera Conserned officers
this very shem on mandovi motors mandya&mysore,
i newly perchesed a maruti suzuki eeco car on 8/1/2011 by booking on 10/11/2010,this delieverd at mysore ,just within 2day we got the complint in horn,then i took the car to workshope,but i waited for full day for that ,mannger has said that there is no electricion,&second time allso same problam accuerd ,they call the local wireman to repier,know,it\\\\\\\'s repit,exiloretor allso not working,am waitin for your responce
Aug 13, 2020
Complaint marked as Resolved 
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    K
    kalonia.amit
    from Mumbai, Maharashtra
    Mar 15, 2011
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    Address: Sonipat, Haryana

    Hello Sir,

    I Suresh Kumar, have a car of make Maruti Swift with registration number HR 10 Q 0872. Unfortunately on 9 March 2011 in morning when i was moving towards my office i face an accident with a bike. After finishing up with bike and all i move towards Jagmohan Motors Sonepat Haryana for repairing of my car. When i go there officers present there asked me about accient details with registration card of car, insurence ceritificate of car and driving licence of driver (i.e. me). I gave all the documents to them. Then they asked me about a certificate that if bike rider file any case with police then i would be held responsible. Insurence company will not face any issue in this matter. Anyhow i give them this affidevit also. now after 5 days they say that the driving licence given by me is fake and i have to verify this from SDM office.
    As far as my knowledge i have presented all the documents in original. If insurence officials or maruti officials have any doubt in originality of documents they can theirself verify by any means.
    I am already in trouble as i meet the accident. On above of that insurence officials are harrasing me with these ways. I request you to please help me in this matter as i am in a serious trouble.

    Regards
    Suresh Kumar
    [protected]
    Hi Suresh,

    We apologise for the inconvenience caused. Your ID number is 752332. Our customer care team will get in touch with you.

    Regards,
    Maruti Customer Service Team.
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      M
      mora_74
      from Udagamandalam, Tamil Nadu
      Mar 15, 2011
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      Address: Tamil Nadu

      Dear Sir,
      I have purchased a Suzuki access 125 on 18 feb 11 from SSB motors, Kumbakonam. I sense a nasty noise from the engine from the date of delivery. Dealers accept that there is a nasty noise. He has not taken any initiative to redress that. I have sent a mail to company and I am yet to get reply. Further I find the suspension unresponsive and the fork seems to have a bend. I suspect the originality of the vehicle. I am clueless as to the next course of action.
      Kindly suggest me the way to move forward
      With kind regards
      Rajendran
      [protected]@rediffmail.com
      +91 [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      even i am facing same problem sir, did they helped you?

      hitesh.[protected]@yahoo.co.in
      [protected]

      pls do reply
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        P
        Pankaj Barot
        from Kheralu, Gujarat
        Mar 14, 2011
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        Address: Mehsana, Gujarat

        Maruti alto I purchased in the year July 2009 having run merely 13000 kms is from very brginning gad a jerk in the rear wheels During first 3 fre service I constantly bring this to the notice of service centres Star Line Motors Mehsana And Nanda Motors Kalol but no attention was paid . Right now the quantum of jerks has increased and the vehicle grounded. My chasis no. is 1432693 and engine no. 3703880 date of delivery 15/07/2009 from STARLINE MEHSANA GUJARAT. Is any body pay heed to my plight at MARUTI SUZUKI .
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          S
          sachinp72
          Mar 13, 2011
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          Address: Gurgaon, Haryana

          Hi - i received the mail from Maruti Suzuki (referring to my registration at Monster.com which is job search online service)) for the job opportunity at Maruti Suzuki. The mail instructed to deposite Rs. 8200/- & gave a A/c number of one of it's employee. Accordingly i deposited the money in State Bank of India in an a/c as informed by the company. The A/c number of SBI is [protected] by the name of Mr. Raj Singh. But when i confirmed about the payment, surprisingly i received one more mail from company mentioning that the said a/c holder had to travel out of country for some urgent official work & hence company can't confirm the receipt of my deposite. They adviced me to deposite the same amount once again giving one more a/c details of some different a/c holder. I expressed NO for the second deposite & asked them to return the deposited money. I followed up this request over continous mail communication with Maruti Suzuki as well as Monster but unfortunately till date there is no responce from any party. How do i recover my deposited money back.
          Aug 13, 2020
          Complaint marked as Resolved 
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            V
            vivek_567
            from Mumbai, Maharashtra
            Mar 10, 2011
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            Address: Nagpur, Maharashtra

            I purchased a vehicle from MARUTI True value, Nagpur during November 2010. During test drive, I complained about the bad brake and bouncy clutch problems to the dealer. After full payment of vehicle, the manager (Mr. Lokhande) advised me to take the delivery with an assurance to take necessary steps to resolve the existing problem then. The problem was not entertained positively during my first free servicing and got worsen during my second free service last week. It was suggested to change the brake pads as it had lost its efficiency and become alarming to keep continue with it.

            The complaint was never taken seriously since i brought the vehicle resulting payment of changed parts during second servicing. Mr. Lokhande was being contacted by me several times during this frustrating moments and he always replied that "I will talk to the mechanics and will call you back soon"... I actually never got his revert call at all.

            My concern is " can we trust the True value persons like this and keep getting cheated every time"?
            Is there anybody who can take this matter seriously for the sake of reputation of True value and return the unnecessary money spent towards repair and replacement charges during Free servicing"?
            Aug 13, 2020
            Complaint marked as Resolved 
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              Y
              ynarasimharao
              from Hyderabad, Telangana
              Mar 9, 2011
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              Address: Guntur, Andhra Pradesh

              i booked swift vdi on[protected] with an advance of Rs.50000.At the time of booking they said remaing 500000 may be paid at the time of delivery.But they asked me to pay the balance on[protected]and delivey within 10 days..I paid Rs.500000 on[protected].but as on today 9-2-2011 they didnot delivered my vehicle.In this showroom very poor response from sales team.No responsible person is there for correct information about vehicle delivery.my cell no.is [protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              Maruti Suzuki Swift VDi — poor delivery for the vehicle

              sir,
              as maruti suzuki is the biggest brand in india, but it is very dissapointing to say that maruti has started ignoring its customer's.as i booked a maruti suzuki swift vdi(white colour) on 27/4/09 vide reciept no-16479, Rs 10000/- cash from m/s marketing times automobiles pvt ltd add-19 dlf centre greater kailash new delhi, assuring the delivery within 2-3 days i got my bank finance done on the same commitment and hand over a demand draft for Rs4, 91, 564/- dt 05/05/2009and handover the same to dealer but it is a hike for maruti as to be the biggest manufacturer company has addopted a rationing system and is subsiding the customer's problem,
              hopeing to make a war-footing action and to assure my delivery urgently.
              dated:18/05/2009
              ramavtar bansal, agra
              [protected]
              pls check sales and parches register of the delar .and go consumer form in your city. swift vdi sales on 25000, pls re conform and write to what time give u dilivery
              Dear sir,

              We regret the inconvenience caused to you. There is a waiting on the product Swift due to higher demand and lesser production capacity. Our customer care executives will go through the details of your case and revert to you soon.

              Regards,
              Maruti Customer Service Team
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                A
                Aru Das
                from Chennai, Tamil Nadu
                Mar 6, 2011
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                Address: Delhi

                Dear Sir, I went to Maruti True Value at Okhla,New Delhi to check out a car. From ther very first day they kept calling me on phone to come again saying they have a very good WagonR car coming with only 30000 kms on road. They impressed me so much with their words that finally succeeded in convincing me to pay a booking amount of Rs 5000/- as token amount for the car.After taking the test drive I found that the the speedometer seemed to be tampared and it was a very old car.I asked them to return my money but they directly refused saying that once token money given will not be returned back and they have their own Legal department. I have been cheated and whenever I call them on phone they misbehave and say the same was printed in the slip.When I checked the slip I found in very small words written the same.They never mentioned it before taking my money . Please help me how to get back my hard earned money and punish these frauds.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  R
                  rakhibudhiraja
                  from New Delhi, Delhi
                  Mar 5, 2011
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                  Address: North Delhi, Delhi

                  “BEWARE OF THE MARUTI PRODUCTS”
                  I have purchased a Maruti Suzuki Swift Dezire VDI from their dealer with the name as Rohan Motors, Mathura Road, Delhi on dated 09th Feb. 2011. After running 450 km, on dated 13th Feb. 2011 when I was alongwith my family out of Delhi, there was some sound from the engine of the said car at an unknown place which was 45 km away from Disst. Rohtak, Haryana. I'd contacted to their executives i.e. Maruti Suzuki/Rohan Motors and made 30-40 calls to them but I'd got no satisfactory response from them and lastly you stated me that you are unable to provide me their services at that place and backed up from their promises.
                  After that, anyhow, I managed the contact number of Regional Head of Maruti Suzuki, based at Chandigarh and contacted him by dialing his number. I got surprised when he put a straight forward his question at the first moment as from whom you had got my number. It was really disgusting that a person who is duty bound to help me after listening my problem regarding my newly purchased car; he is putting such type of silly questions besides helping me!
                  Ultimately, after a long period of seven days, you replaced the short engine only at Rohtak itself instead of replace that car which was having the manufacturing problem. Whereas you are duty bound either to replace the defective car or to call back the defective car to their factory and after proper quality check up of the same and other required treatment with it, the same should be available to be run on the road.
                  And again after 9 days i.e. on dated 2nd March 2011 at 20:30 pm of replacement of engine, I have faced the problem again with the car.
                  After calling the MOS (serial no.423 Maruti on Road Service) of Maruti, I came to know that now the problem is over heaten of the engine in the said brand new purchased car, you Top up the water in radiator and instruct me to inspect the car to workshop. This is really ridicules to me for 2nd time on road within 20 days with that said car with defects.
                  I have sent the mail to senior officials of Maruti which is Plant Head India and to. Mr. Shuji Oishi, Director of Suzuki, Japan but till yet I’ve got no response from either side. It is really causing harassment to me as well as my family.
                  So, please provide me the justice or give any advice what can I do? Either I will surrender the car to you so that you may scrap it or let it pull into fire or hell.
                  Although, it was my bad luck that I'd purchased a Maruti Product after getting false assurances from Maruti regarding the good quality of their product, but anyhow, I want to explain in crux which are as follows for the buyers who are planning to buy the Maruti product:
                  1. The products of Maruti are not good of quality and you seem like LOCAL JUGAAR;
                  2. The service of MOS (MARUTI ON ROAD SERVICE) is not up to mark that is you don't have updated the contact numbers of their partners.
                  3. If, unfortunately, any problem or issue or defect has taken place, Maruti does not agree to take ownership of the said defect etc.
                  4. Senior Officials are used to flee from their customers and don't want to talk with them regarding the problems arisen in vehicle/product.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    J
                    jaipalsinh chudasama
                    from Dhari, Gujarat
                    Mar 5, 2011
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                    Address: Bhavnagar, Gujarat

                    I am practicing laywer & was attracted by your product hance I book my order with local agent on december 24 2010 & deposited rs 5000 agent advice & promise me that I will get my scooter in order to judge priority I trusted him.It shocked me to know that your local dealer deliver two scooter to person who boohed and received delivery on same day by paying price plus rs 4000thousand as on which against my principles so now ask youir local dealer to return my deposited amount plus interest due otherwise I will take legal action by filling suit which will demage company's reputation so please take action & favour me thanking you and your sttaf. .
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                      M
                      Manju Koshy
                      from Mumbai, Maharashtra
                      Mar 4, 2011
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                      Address: Ernakulam, Kerala

                      Dear Sir/Madam,I have purchased a Maruti Ritz -vxi model in June 2010,from Sai Service,Pathadipallam,Kalamasserry,Cochin.At the time of delivery there were grey patches on all the black surfaces(like the side beading,handles,front grill etc.)On enquring the sales person told me, that it is not a problem as it happened during teflon coating and can be removed, during the first service.But on the first service they found out that it cannot be removed and it is permanant defect.So thay promised to change all the gray surface areas,like the grill and the beading and the handle.Now it is almost 7-8 months of long waiting and the dealer(Sai Services)seems to be fooling around.I want a solution to this problem during the guarante period itself.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        s.palanisamy
                        from Hyderabad, Telangana
                        Mar 2, 2011
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                        Address: Dharmapuri, Tamil Nadu

                        The below mail i have recived, my friend Suggest so i came to know this is fraud.i request you all to take necessary action for this kind of activites...

                        From: "MARUTI SUZUKI INDIA LTD (MSIL)" <[protected]@urisan.tche.br>Add sender to ContactsTo: undisclosed-recipients


                        MARUTI SUZUKI INDIA LTD (MSIL)
                        Head Office Maruti Suzuki,
                        India Limited Nelson Mandela Road,
                        Vasant Kunj, New Delhi-110070.
                        Board no.46781000.
                        http://www.marutisuzuki.com/

                        REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER. Your Resume has been
                        selected from MONSTER.COM for our new plant. The Company selected 62
                        candidates list for Senior Engineer, IT, Administration, Production,
                        marketing and general service Departments, It is our pleasure to inform
                        you that your Resume was selected as one of the 62 candidates shortlisted
                        for the interview. The Company SUZUKI is the best Manufacturing Car
                        Company in India, The Company is recruiting the candidates for our new
                        Plants in Delhi, Bangalore, and Pune and mumbai.Your interview will be
                        held at The Company Corporate office in New Delhi on 19th of February 2011
                        at 11.30 AM, You will be pleased to know That The 62 candidates selected
                        55 candidates will be giving appointment, Meaning that your Application
                        can progress to final stage. You will have come to The Company corporate
                        office in New Delhi. Your offer letter with Air Ticket will be sent to you
                        by courier before date of interview. The Company can offer you a salary
                        with benefits for this post 62, 000/- to 200, 000/- P.M. + (HRA + D.A +
                        Conveyance and other Company benefits. The designation and Job Location
                        will be fixing by Company HRD. At time of final process. You have to come
                        with photo-copies of all required documents.

                        REQUIRED DOCUMENTS BY THE COMPANY HRD.
                        ======================================
                        1) Photo-copies of Qualification Documents.
                        2) Photo-copies of Experience Certificates (If any)
                        3) Photo-copies of Address Proof
                        4) Two Passport Size Photograph.
                        ======================================
                        1.Name:
                        2.Address:
                        3.Mobile
                        4.Sex:
                        5.Age:

                        You have to deposit the (Cash) as an initial amount in favor of our
                        company accountant name in charges to collect your payment. Department.for
                        Rs. 10,600/- (Ten thousand six hundred rupees) through any [STATE BANK OF
                        INDIA] OR [ICICI BANK] Branch from your Home City to our Company
                        accountant name in charges. Account NO, which will be sending to you upon
                        your response. This is a refundable interview security. Your offer letter
                        with Air tickets will be sent to your Home Address by courier after
                        receiving the confirmation of interview security deposited in any of the
                        STATE BANK OF INDIA OR ICICI BANK . This Company will pay all the
                        expenditure to you at the time of face-to-face meeting with you in
                        Company. The Job profile, salary offer, and date -time of interview will
                        be mention in your offer letter. Your offer letter will dispatch very
                        shortly after receiving your confirmation of cash deposited in STATE BANK
                        OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent
                        and remaining stage. Your Letter with supporting document will be dispatch
                        same time by courier to your postal address after receipt of security
                        deposited confirmation in bank. The interview process and arrangement
                        expenditure will be paid by SUZUKI COMPANY. Lodging, traveling and local
                        conveyance actual will be paid by SUZUKI COMPANY as per bills. The
                        candidate has to deposit the initial refundable security fee as mentioned
                        by HRD.NB: You are advice to reconfirm your mailing address and phone
                        number in your reply. And Rs. 10,600/- (Ten thousand six hundred rupees)
                        will be the refundable amount, as 200 rupees will be deducted as bank
                        charges for funds deposit. And if you are been selected or not, still the
                        amount will be refunded to you, as the amount is just to prove that you
                        will be coming for the interview in order for us not to run at lost after
                        sending you the air ticket and you don't show up on the day of interview.

                        Wishing you thebest of lucks.

                        Regards,
                        Mr. Maxwell Robinson -(Manager)
                        Tel: +91 [protected]
                        Email:[protected]@hotmail.co.uk
                        Mr. Shinzo Nakanishi -(Chief Executive Officer, Managing Direct)
                        MARUTI SUZUKI INDIA LTD (MSIL)
                        We called the sender of the email.
                        Our email reply :

                        Dear Sir,

                        Good Morning & Compliments.

                        I am pleased to note that my name has been shortlisted for Personal Interview at New Delhi.

                        Yes, I am looking forward to meet you in person for the Interview. Please send me the details for

                        depositing Rs.11, 900/- as desired by you.


                        Thanks & Regards.
                        [protected][protected][protected][protected]
                        This was their reply :



                        MARUTI SUZUKI INDIA LTD (MSIL)
                        Head Office Maruti Suzuki,
                        India Limited Nelson Mandela Road,
                        Vasant Kunj, New Delhi-110070.
                        Board no.46781000.

                        Attn: Applicant,



                        Sequel to our convesation on the telephone this morning, be informed that the account we are giving to you is the Senior HRD Account Number that is been used for this recruitment. The reason for that is because such an amount will be refunded back to applicants immediately after the interview and that is the reason we are not using the Company Bank Account. Do ensure it's a cash payment so that you can send the scan copy of the deposit slip for verification by our account department and also to enable us return it back to you immediately the interview is over. Please find below the account details you are to deposit the required refundable security amount.



                        ACCOUNT DETAILS FOR DEPOSIT

                        ACCOUNT NAME: LALMUANKIMI

                        ACCOUNT NO:[protected]

                        BANK:STATE BANK OF INDIA




                        As soon as the payment is made, please kindly send us the payment slip through email for confirmation as it will help us facilitate the delivery of your offer letter and your two ways airs ticket in order for you to attend the interview.



                        Finally, please note that if you have not yet send your resume to us, please remember to send your resume to us, passport size photograph and your Address proof in your next email.



                        Thanks for your understanding.



                        Regards,
                        Mr. Maxwell Robinson - (Manager)
                        Tel:[protected]

                        MARUTI SUZUKI INDIA LTD (MSIL)


                        [protected][protected][protected][protected]--------

                        It is so apparent that this is a fraud. There is no letter head on an of the letters. I would advise any one who receives this letter should not reply to it.
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                          R
                          rajan45.
                          from Delhi, Delhi
                          Mar 2, 2011
                          Resolved
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                          Resolved

                          Address: Chandigarh

                          Dear Sir
                          I have purchased maruti suzuki Ritz Ldi from berkeley Automobiles ltd. Chandigarh Showroom on 6th of December 2010. Bearing Chassis No. 206961 & Engine No. 1463936 from the date of delivery i'm regularly complaining about the difference in bonnet for which the service Engineer are telling me that their is manufacturing defect for the same but even after regular complain for more than 2months they are not bearing to change the bonnet. On the same time they are forcing me to take accidental claim to change the bonnet
                          VINOD VERMA
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            S
                            shoecombo
                            from Aligarh, Uttar Pradesh
                            Mar 1, 2011
                            Resolved
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                            Resolved

                            Address: Uttar Pradesh

                            Dear Sir,
                            We have purchased a wagon R Lxi from Madhusudhan motors pvt. Ltd. Agra.They gave us a quotation of Rs.416718 and we gave them a D.D. of the same amount Rs.416719 D.D. No.516081 S.B.H.But in return they gave us an Invoice of Rs.396119 In the remaining balance of Rs.20600 they gave accessories of Rs.18000 forcefully saying that it’s the company scheme that if you purchase wagon R then it is compulsory to purchase the Accessories and the balance Rs.2600 is forfeited by them.Kindly take serious action against Madhusudhan Motors Pvt. Ltd.Secondly Madhusudan Motors is giving false adverisement about discount of Rs.35500 but no discount is given on purchase of new Wagon R.kindly take serious action and inform us about this matter.

                            Ashok kumar Agarwal
                            A-25,New Agra colony
                            Agra
                            ph:[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              Seenu_236
                              Feb 28, 2011
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                              Address: Bangalore, Karnataka

                              Hi, This is Sreenivas, received a doubtable email from Maruthi Suzuki company.

                              MARUTI SUZUKI INDIA LTD (MSIL)
                              Head Office Maruti Suzuki,
                              India Limited Nelson Mandela Road,
                              Vasant Kunj, New Delhi-110070
                              Board no.46781000
                              Email: [protected]@live.com
                              Tel: [protected] (10:00 AM TO 5:30 PM)

                              REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

                              Your Resume has been selected from MONSTER.COM for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The SUZUKI Company is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune and Mumbai.

                              Your interview will be held at The Company Corporate office in New Delhi on 6th of March 2011 at 11.30am, you will be pleased to know that of the 62 candidate’s selected 55 candidates will be given appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before the date of interview. The Company can offer you a salary with benefits for this post from 62, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with photo-copies of all required documents.
                              =====================================================
                              REQUIRED INFORMATION AND DOCUMENTS BY THE COMPANY HRD
                              =====================================================
                              1. Full Names:
                              2. Contact Address:
                              3. Mobile Number:
                              4. Sex:
                              5. Age:
                              6. Photo-copies of Qualification Documents.
                              7. Photo-copies of Experience Certificates (If any)
                              8. Photo-copies of Address Proof
                              9. Two Passport Size Photograph.
                              ====================================================
                              You are to make a REFUNDABLE cash security deposit of Rs.12, 800/-(Twelve Thousand Eight Hundred Rupees) as an initial amount in favour of our company accountant name in charge of collecting payment. This payment covers Registration,Interview,insurance, Processing & Maintenance charges. The refundable interview security deposit of Rs. 12,800/- should by paid through any [STATE BANK OF INDIA] OR [ICICI BANK] Branch closer to you to our company accounting officer in charge. Account information will be provided to you upon your response to this mail.
                              REASONS FOR INTERVIEW SECURITY DEPOSIT: This is a measure we have taken to check bogus applications from unserious candidate who applies for job and we send them offer letter and air ticket and also make the above mentioned arrangements in other to give them a comfortable interview and they fail to appear for interview which is a huge loss to the company and the interview becomes shabby and hence we fail to recruit the needed manpower. But with your security deposit we will be assured that our expenses will not be wasted. Please do comply with us as your refundable security deposit will be returned to you in cash immediately after the interview is over at the very premises of the interview.

                              NB: You are advised to reconfirm your mailing address and phone number in your reply. This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter.

                              IMPORTANT NOTICE:
                              Last date for security deposit is 3rd of March 2011. The earlier the deposit is made the earlier your position will be secured by the Company HRD -direct recruitment manager.

                              Regards,
                              Mr. Aiko Hiroko
                              HRD -direct recruitment manager.
                              MARUTI SUZUKI INDIA LTD (MSIL)

                              Please confirm why this email is sent & this is true or false to my email [protected]@gmail.com.

                              Regards,
                              Sreenivas.
                              dis mail even i received...is dis a fake email...plz lemme knw at d earliest...
                              Anjali
                              yes the same mail is sent to me for 3rd March.i am confused about it.
                              I also got this mail. is this fake mail or not confirm us so we proceed further for interview
                              Genuine company never ask for such type of secruty money . If any organization ask for such type of money for their hiring means that is TOTALY FAKE. so, never reply such type of mail or deposit any amount to their account. mark these type of mail as SPAM.
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                                P RANGANATHAN
                                from Lalgudi, Tamil Nadu
                                Feb 28, 2011
                                Resolved
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                                Address: Tiruchirappalli, Tamil Nadu

                                I booked a Maruti Swift Dezire VDi in ABT, Maruti at Trichy Branch in on 13.01.11. Even though during pre booking discussions, the sales executive was indicating a waiting time of 1.5 months which he promised to improve further, since I am exchanging my old car. But during registration the waiting period was entered as four months( tentatively). During my follow up with the Manager/ABT,Trichy on 25.02.11, he informed that delivery is being made for the bookings done in the month of August 2010. This delivery amounts eight When I enquired with ABT/ Chennai they also informed that Metro Customers are being given delivery within two months. ABT, Trichy has not responded to my request to give equal treatment to non metro customers also. When a sent a complaint to Maruti Suzuki through theIr web sysytem twice, they simply forward it to ABT and do not take any remedial action. The complaint Reference number is CRM:[protected]. I also informed " Any Time Maruti " twice but there was no response.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  mohanasundar
                                  from Bengaluru, Karnataka
                                  Feb 27, 2011
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                                  Address: Tamil Nadu

                                  i had received the following content by mail.. they asked me to pay sum of rupees 12,200 as security deposit. i think this is a fake mail. and my small suction to not to believe this type of fake mail..

                                  please kindly the maruthi suzuki company has to take severe action on the fake mail persons who are spoiling the company name..
                                  ////////////////////////////////////////////////////////////////////
                                  MARUTI SUZUKI INDIA LTD (MSIL)

                                  Head Office Maruti Suzuki,

                                  India Limited Nelson Mandela Road,

                                  Vasant Kunj, New Delhi-110070

                                  Board no.46781000

                                  Fax: 46150275 and 46150276

                                  Email : [protected]@hotmail.com

                                  REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

                                  Your Resume has been selected from MONSTER.COM for our new plant. The

                                  Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview.

                                  The SUZUKI Company is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune and Mumbai. Your interview will be held at The Company Corporate office in New Delhi on 4th Of March at 11.30am, you will be pleased to know that the 62 candidate’s selected 55 candidates will be giving appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 62, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The Designation and Job Location will be fixing by Company HRD. At time of final process. You have to come with photo-copies of all required documents.

                                  REQUIRED DOCUMENTS BY THE COMPANY HRD

                                  ======================================

                                  1) Photo-copies of Qualification Documents.

                                  2) Photo-copies of Experience Certificates (If any)

                                  3) Photo-copies of Address Proof

                                  4) Two Passport Size Photograph.

                                  ======================================

                                  1. Full Names:

                                  2. Contact Address:

                                  3. Mobile Number:

                                  4. Sex:

                                  5. Age:

                                  ======================================

                                  You are to deposit a cash of Rs.12, 200/-(Twelve thousand two hundred rupees) as an initial amount in favour of our Company accountant name in charges to collect your payment. Payment for the Rs. 12,200/- (Twelve thousand two hundred rupees) through any [STATE BANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our Company accountant name in charges. Account NO, which will be sending to you upon your response. This is a refundable interview security deposit. Your offer letter

                                  With Air tickets will be send to your Home Address by courier after receiving the confirmation of interview security deposit. This Company will pay all the

                                  Expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in bank 2nd March Of 2011 you have to give the information after deposited the

                                  Security amount in bank to the Company HRD -direct recruitment via email.

                                  Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposit confirmation in bank. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY. Lodging, travelling and local conveyance actual will be paid by SUZUKI COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply. And 12,200/- (Twelve thousand Two hundred rupees) will be the refundable

                                  Amount, as 200 rupees will be deducted as bank charges for funds deposit. And if you are been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview. Wishing you the best of lucks.

                                  Regards,

                                  Shinzo Nakanishi

                                  Chief Executive Officer, Managing Director,

                                  MARUTI SUZUKI INDIA LTD (MSIL)
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Maruti Suzuki — asking an amount of 12200 for an interview

                                  I have received a mail stating that i got selected for the interview and have to deposit a dd of 12200 with any details abt jobprofile, salary, and interview venue
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                                    tilakraj291
                                    from Mumbai, Maharashtra
                                    Feb 25, 2011
                                    Resolved
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                                    Address: Thane, Maharashtra

                                    I had procured swift dzire under registration no DL 9CS 6228 on 15 oct 2008 my vehicle got first 2 service at magic auto delhi and 3 & 4 service done in mumbai at laxmi service centre mira road
                                    From past 6 months vehicle speedometer not working my vehicle under extwnded warranty now i went sai service center in vasai road thane. The person ask me for furnishing the bill. I do not have service bills since i had been transferred to mumbai and the bill laxmi also not available since it also closed its operation. I told him that i never got serviced eccept maruti and the things not explained at the time of delivery og vehicle. Pl help thw details of service abalaible in booklet not accepted by sai service centre.
                                    What i can do now when vehicle under ex warranty why extenfef wattanty one will do when no support further as i am also mechanical engineer i know that the speefometer was never touch during service hence the problem is in the company fitted parts only and not related to service of vehicle. The speedomter improper work only for faulty part and DOES NOT RELATE TO PASY SERVICE
                                    IN VIEW OF ABOVE YOU ARE ADVISED IMMEDIATELY ISSUE LETTER ETC TO SAI SERVICE CENTER AND ME FOR GEYTING REPAIRED THE CAR
                                    YOUR EARLY RESPONSE HIGHLY SOLICITED

                                    THANKING YOU
                                    TILAK RAJ
                                    JOINT DIRECTOR
                                    BUEARU OF INDIAN STANDARDS
                                    MINISTRY OF CONSUMER AFFAIRS
                                    ANDHERI MUMBAI
                                    COMPLAINT made at website and no action was taken by them no follow up nothing what one can do
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      R
                                      rganer
                                      from Hyderabad, Telangana
                                      Feb 25, 2011
                                      Resolved
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                                      Address: Hyderabad, Andhra Pradesh

                                      Dear Sir/Madam,
                                      My name is Rajesh Ganer, have bought a brand new Maruti RITZ ZXI vehicle in the month of Aug-2010 from ACER Motors, Secunderabad (Earlier I had Maruti 800 A/C model and enjoyed it for more than 4 years. I sold it to go for a bigger one). After driving the new car (RITZ ZXI) for about a week, I found that there is an issue with the steering wheel alignment (I drove with the straight steering wheel and car was NOT going straight. This was really awkward and annoying to me since the car was brand new). I took the car to ACER Motors and asked them to take a look. First reaction from them (To my surprise) was “THIS PROBLEM CANNOT BE FIXED”. I requested them to take a deeper look and fix the issue and left my car in their service center. Next day when I went to pick up the car, ACER’s technician told me that, the issue has been fixed and I can take the car back.

                                      After driving the car for about a week, I found out that the issue has NOT been fixed still. So, I went to ACER again and asked them to fix it and the same story was repeated again.

                                      Now a new problem is seen in the car, Break pedal suddenly gets stuck and breaking system stops working. When I reported this problem to the dealer, same old story is repeated.

                                      On an over all, I have reported these problems for more than 5 times and ACER was not able to fix it properly. Finally, I called their management team to report my experience. I was advised to write a note to MARUTI directly with the issue details.

                                      I had logged a complaint to Maruti using their online form but didn’t get any response. Alternatively, I called their customer service desk and logged the complaint but in vein again.

                                      Needless to say, I got a car with defects and am really disappointed with the quality of car and quality of service I got from ACER incase of this issue.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      sir,
                                      i bought ritz VDI on 1 jun 12 . the car is a good option in the market, and effective support of maruti made me take a this decision to go for this car, but i would like to bring out the biggest fault in the car, about the cars BREAKING SYSTEM . i was driven down the hill and my engine went off, i didn't bother as it was day time and down slope, while i realized that the vehical is pickn up speed so i peddled the breaks, the vehical was not stoppn, i had no breaks, it was a disastr . finaly i pressed the hand break and the vehical stoped . i pried to god for letn me come out of the panic situation . how can a vehical be designed like that this is a fact of awareness for all ritz customers WHO R PLANNING TO BUY THIS CAR . THAT THE CAR DOSNT STOPS WHN THE ENGINE IS OFF . AND I WANT A CLARIFICATION FROM MARUTI PPL
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                                        jhajj.manpreet
                                        from Chima, Punjab
                                        Feb 24, 2011
                                        Resolved
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                                        fraud

                                        Address: Ludhiana, Punjab

                                        HI my mane is manpreet singh jhajj i just booked a swift car in nov 2010 in LIbra motors Sahnewal Ludhiana
                                        they told too me u will get a car on 10of jan 2011. When i went there on 10 jan they told come back on 26 jan after that they told me come back on 10 feb when i went there they told me come back in march.
                                        Overall they make me aa fool with there [censored]t service.
                                        Anyways now i buy a FORD FOGO which is a great carbr...
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