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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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Maruti Suzuki India reviews & complaints page 292

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R
rameshperiasamy
from Kodungallur, Kerala
Jul 30, 2011
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Address: Tamil Nadu

Dear All,

Please very careful while taking delivery of new cars form the these type of Dealers. These guys say they fix all accessories at minimum rate and as authorised by the Maruthi company but all the products are very outmoded and charge the price twice than outside. I bought an new Alto - K10 Vxi model car recently from Ambal Auto - Erode and said them that I do not require any accessories from you but unfortunately at the time of delivery I send my father, those area-wise sales executive said my father as above mentioned and music system i.e. SONY set, (really useless) was very good and the same has been approved by company, if you are using the set from outside (like Pioneer) that will damage your electric circuit which cost around Rs.50 thousand, so use the Sony or some other unknown system. Likewise they coerced my father and he booked music system for Rs.15,600/- but it can only play music (mp3) CD and USB, nothing more. So don't take any accessories from Ambal like dealers they simply put the knife on your neck.
Aug 13, 2020
Complaint marked as Resolved 
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    M
    maxcar
    from Mumbai, Maharashtra
    Jul 28, 2011
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    Address: Gurgaon, Haryana

    Dear Maruti Dealers and Individuals,


    Subject : Alto lxi HR 26 AK 1525 with Chassis number MA3EYD81S00883403 & Engine Number F8DN3382748 is Stolen


    One Maruti Alto car has been stolen from Arjun Marg DLF-1 E Block Gurgaon on the night of 27th July 2011. The details are as below :

    Model 2007 white Maruti Alto LXI.

    Registration number - HR 26 AK 1525

    Engine Number - F8DN3382748

    Chassis Number - MA3EYD81S00883403.

    If this car come to service or repairs at any maruti workshop please seize the car and report the matter at [protected] or DLF-1 Police Station Gurgaon where the car theft report has been filed.

    In case anyone tries to sell this car to anyone please call immediately the owner at [protected]. An FIR has been registered with DLF-1 police in this regard. A reward of Rs 10,000 in cash will be given to some one who gets my car recovered.
    Aug 13, 2020
    Complaint marked as Resolved 
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      V
      Vivek Parashar
      from Mumbai, Maharashtra
      Jul 28, 2011
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      Address: Udaipur, Rajasthan

      I submitted my car for repair & Maintenance due to accident , at Navneet Motors, Udaipur on 15th July 2011. Mr Rashid with cell no.+[protected] handled the case & prepare the job sheet. The DOD mentioned on the job sheet was 20th July 2011.Today the date is 28th July 2011 & yet Navneet Motors fail to Deliver my Vehicle...... What a great Service Centre .....
      Details of vehicles are:
      Vehicle No. : RJ 27 CA 2399,
      Chassis No. : 395538(As mentioned on Job Sheet)
      Total Km. : 41068
      Job No.: JC[protected]

      Thanks to Maruti Suzuki & there Service Centre.
      Aug 13, 2020
      Complaint marked as Resolved 
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        C
        clgautam7362
        from Delhi, Delhi
        Jul 24, 2011
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        Address: South Delhi, Delhi

        I purchased new Swiftv dzire ZXi on[protected] from AAA Vehicleades, Malviya Nagar, New Delhi. I got first service after completion of one month from MSM, Okhla Phase-II on[protected] On[protected], I took the vehicle to AAA Veicleades, Workshop, Okhla, Phase-I for repair of a minor scratch near front right fender. I got the repair done and took the car from the AAA Veicleades, Workshop, Okhla, Phase-I at about 1930 hrs. on[protected] and parked the car in the parking near my residence at Sector-1, Pushp Vihar, New Delhi. At around 2130 of[protected], I was surprised to notice a crack in the front mirror originating from the fender which was repaired and it was running diagonally upwards for about 8 inches, I again too the car to AAA Veicleades, Workshop, Okhla, Phase-I. The body shop mechanic informed that the crack in mirror could be due to gas inside car. I am still not convinced whether there is gas inside car which can break the front glass. If really there is any such gas, Maruti Suzuki should take a note of it and call back all Dzire cars for rectification of technology defect. There is also a possibiilty of any mishandling or willful defect generated at d
        Okhla Phase-I Service Centre or the material of front glass could be of substandard quality.

        C.LAL
        [protected]
        DL9CAD0253
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          A
          arunbhatia
          from Delhi, Delhi
          Jul 24, 2011
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          Address: North Delhi, Delhi

          Dear Sir,
          I purchased RITZ LXI on 27.05.2011 , Registration no:DL4CAM7180 ch. no. MA3EDKD[protected] E. no. K12MN7008523. The car did well till 22/7/11 (Done 2180 Km ). On 23rd July the brake pedal suddenly became very hard during driving and brake did not work. After some time the same problem was repeated. On 24th July I handed over the car to DD Motors for inspection. They reported to me in the evening that no fault was found in the car and it was ready for delivery. When I went to take the car they reported that the Brake Booster of the car was to be changed on the advice of MARUTI SUZUKI. To my dismay I found the rear left door having a great DENT and SCRATCH, which was caused by some mechanics during inspection at DD Motors. When i brought this in the knowledge works manager Mr. DEV VASHISTH , he told me that a vehicle is left at the responsibility of the owner.He showed me the terms and conditions printed at the back side of the job card. When i insisted on their irresponsible behaviour they agreed to change the door. In these circumstances i demand from the company to change the whole braking system of the car and adiquate compensation on behalf of DD Motors for damages to my car. It is further added that one cannot drive at ease when he is in doubt about the proper functioning of the braking system. I will accept the delivery of the car only after the written assurance of the service Engineer of the company that the braking system of the car is functioning properly.
          Thanking you
          Arun kumar Bhatia
          [protected]@gmail.com
          ph: [protected]
          DELHI.
          Aug 13, 2020
          Complaint marked as Resolved 
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            B
            bhavin_pan
            from Ahmedabad, Gujarat
            Jul 22, 2011
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            Address: Ahmedabad, Gujarat

            Hi...

            My self Bhavin Panchal, I have purchased Suzuki Access 125 (GJ-1-MR-8701)from your outlet at Ashram Road on the date 18/03/2011.

            I have already complaint at your workshop at same location. As per your workshop supervisor the issue is related to battery. He has suggested me to visit Nation Battery shop at Sarda mandir area. I have complain there and replaced the battery.

            Again the same issue is repeted now twice within 04 months, Pls look in to this and provide resolution asap.

            regards
            Bhavin Panchal
            Aug 13, 2020
            Complaint marked as Resolved 
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              M
              MANOJk SHARMA
              from Sikar, Rajasthan
              Jul 19, 2011
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              Address: Jodhpur, Rajasthan

              Sirs,
              I wish to inform you that I have give my accidental MARUTI ALTO LXI car to your local distributor M/S. SHRI KRISHNA AUTO SALES on 26.04.2011. The mainly work required in car is only danting and painting of bonnat, left side both doors, roof of car and safe guard of car. Whenever we ask them for work progress they always misguide us, they told that work is going on, this part is not available, that part is not avialable, we give order for part, As per my knowledge they have not change any major part of car. 15 days ago when i go to your show room they told that gear box is not ok it will be changed, we are giving order for that and you wait for atleast 10 days. But when I go showroom on 18.7.2011 I asked them that gear box is changed, they easily told that gear box is not required for your car that is for other car. Now you can understand how your distributor is misguide to customer and spoil MARUTI requtation.
              This is not last, after doing payment of car, he is not giving car he told that after passing cheque, we will give you car. Sir we are not thief we have good reputation in medical market, we have three firms in medical market have croroes of turnover, but I sorry to say that your dealer really hurt us, Sir I want you must take action against your distributor, he is not giving good service to your customer.
              Sir, I have three cars of MARUTI siwft desire, swift and alto, but your dealer is also not give good service for car servicing, so we are give cars outside for service. And I wish to inform you that we are not alone who is not satisfied with your dealer, but many other innocent peoples who come from villages and dont know where he give complaint also suffers from your dealer.

              Sir, I hope you will take action against your dealer and also satisfy us.


              THANKS


              SURESH KUMAR
              JODHPUR

              CAR NO. RJ-19-CB-2789
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,

              This is in reference with the above subject in which i wanted to do complaint against one of your dealer named Comet Motors, Pandesra, Surat, Gujarat.

              I wanted to buy Maruti Dezire VXI and for that i booked my vehicle today after giving 30k cheque and wanted delivery tomorrow and for that i will give my Maruti wagon R LXI 2007 model for the price of 182500/- including exchange bonus as my down payment.On urgent basis i completed my Loan Formalities and ready with the DO (delivery order) of bank.Sales Executive also committed me for Accessories also.

              At the time of booking i asked him that i will get the Insurance done as i myself belong to Insurance company so why should i pay extra to you.The sales manager of that showroom named (Rohan Desai & Mehul Naik) denied me for getting the insurance from outside.They said that it should be done from showroom only else you will not get the vehicle .They are being very rude to me and that time but that executive named Ashvin being so nice to me even tried to convince me.
              But the way that persons deals is really not acceptable at any levels.Myself is also a Senior manager of Reliance Capital group and also in sales but the way they treated me is really upset me.Moreover they played with my emotions also as i wanted to get the delivery tomorrow as i m ready with everything but really fed up and frustated with the behaviour .

              Can you please help me in this and guide me that from where should i get the best service and where people should be valued.I m using your car from last 7 year and every time i got the best service but this time i really didnt expect this.

              I heard from many customers regarding the bad behaviour and the service of this showroom but now it has been proved.

              Waiting for your earlier response.

              Thanks

              Sachin Chawla
              [protected]
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                N
                NITIN K C
                from Noida, Uttar Pradesh
                Jul 16, 2011
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                Address: Gautam Buddha Nagar, Uttar Pradesh

                Dear sir ,

                My Father Mr. Suresh Kr, Chaun. purchased the SWIFT DZIRE VXI with CNG kit Fitted from the showroom on 24/02/2011 ,Engine no MA3ESKDISOO342077, Car no UP16AC9819. From Fair Deal Cars Pvt. Ltd.

                First 10 Days we had very great time while driving the car but after that it was disaster .

                First we had the problem with CNG kit and then we faced non stop problems ...

                when we start driving on CNG mode it was not working properly and at the same time problem of break paddle while driving.

                we complaint about this they take the car to their delhi work station, this process had been repeated at least 10 -11 times but still their is no solution we have found.

                In such frustrated process their worker wasted minimum 10000 Rs. of petrol and thousand Rs of CNG.

                Mean while we already had 2 -3 accident while driving the car because of break paddle gets jam and our life always at the stake.

                Their Noida Work shop manager making us a fool every time by saying that break paddle has to be fully applied , but if i need to apply according to the speed and as it needed , how it could be possible to apply fully break in the speed mode .

                How ever,

                now their is another problem as CNG problem remains the same while conversion on the Petrol mode from CNG mode sometimes car just lost its way and their no pick and no pressure to drive the car on the Petrol mode.

                Another problem is that we yet not received bill of CNG kit and also not mention in the RC and I am not confirm whether this kit is authorized or not and because of that we have faced a problem couple of time while police checking.

                So sir thing is my father does not want this car because of such problems and life at risk ,
                he wants to change this car he does not want any repair work as it has been done no of times and it has been just 4 month of this car.

                MURUTI SUZUKI has to find the solution other wise we will take some more serious actions which could damage the image of MS .

                Thanks & Regards

                Nitin Kr. Chauhn.

                (son of Mr. Suresh Kr Chauhn.)
                Aug 13, 2020
                Complaint marked as Resolved 
                my attitude was pure neutral and just taking action towards the wrong things done
                Hi Nitin,

                Fair deal must have installed normal CNG kit in you Dzire, But normal CNG kits are not compatible with Dzire, only Sequential CNG kits are compatible with it which fair deal cannot install in just Rs. 45000 as it costs around Rs. 60000. And Rc endorsement problem must be there in your case as CNG kit installed in your car is not approved for Dzire.

                Manish
                My Maruti Suzuki Dzire is less than 6 months old and driven less than 3000 kms. Everytime we brake, a loud noise comes from the front of the car. The cars agent said it is normal and all new Dzires have this problem. This is shocking after the amount of money one has to spend for the car. Does it have a defective front suspension that many car owners have this complaint.

                Sadrudin Jinnah
                [protected]@yahoo.com
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                  A
                  abhishek.amarnath
                  Jul 14, 2011
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                  Address: Gurgaon, Haryana

                  I got My Swift Dzire serviced 4th service (after 20,000 Kms).
                  After service I have three problems
                  1). Engine pickup is too low.
                  2) Average (fuel efficiency ) is too bad
                  3) AC is ineffective.

                  Service was done by Fortune Motors Bhiwadi,
                  After that I took it To Pasco Automobiles Gurgaon from where I had Purchased the car and Initial 3 services were done.
                  They told Need to change filter for first two problems and service AC for 3rd problem.
                  Both Actions were taken but still my problem is not resolved.

                  Another Problem I am facing is there are too many spots on wind screen which are due to hit by small stones from the front vehicle.

                  This is my second car and may cars (ESTEEM) I drove for approx 10 yrs even in that there were no such dents.
                  I think the quality of tempering or hardness in glass is poor.
                  Please tell me how to address all these problem.


                  Regards
                  Abhishek Amarnath
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    H
                    haresh sharma
                    Jul 14, 2011
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                    Address: Jharkhand

                    sir purchase maruti swift dezir on 06/05/2001with a cd player of maruti suzuki alpine for rs 11,000/- after a day it stop working.i went for servising on 12/07/2011. at reliable dhanbad jharkand from asansol . but cd player was not repaired or changed instead a witten letter was given that i have to go to asansol for repair .so make arragement to replace or return the cd player my ph no [protected]. vicle is in m/s shandhya sharma name
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      O
                      omkar Jagadish kulkarni
                      from Bengaluru, Karnataka
                      Jul 10, 2011
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                      Address: Mizoram

                      JOB REF: MSIL-IND/MLC/YQY/1GT10/2011

                      The Maruti Suzuki India Limited has shortlisted your resume from the India job website for our new plan in India. The Marutki Suzuki India Limited, selected 82 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 82 candidates shortlisted for the interview. The Maruti Suzuki India Limited is the best Manufacturing Car Company in India. We are recruiting candidates for our new plants in Delhi, Bangalore, Pune, Kerala and Mumbai.

                      Interview will be held at The Company Corporate office in New Delhi on 25th of July 2011 at 12.30pm. We will be offering appointment to 76 Candidates out of 82 candidates shortlisted for the year 2011 2nd Batch. The Designation, Job profile and Job Location will be fixed by Company HRD at the time of final process. Your offer letter with Air Ticket will be sent to you by courier before date of interview.

                      NOTE: You will be required to make Refundable Interview cash security deposit of Rs.11, 900/-(Eleven Thousand, Nine Hundred India Rupees) as an initial amount in favor of our company accountant name in charge of collecting payment. This refundable interview security deposit of Rs.11,900/- should be paid through our account officer in charge name to enhance easy refund immediately after the interview. Account number will be provided to you upon your response to this mail by the secretary. We adopt this method to control the Interview ground and to check people that are not serious but are present because of the free air ticket and accommodation. The interview security deposit is compulsory irrespective of candidate location

                      This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date/time of interview will be mentioned in your offer letter.


                      1. A very attractive net salary paid in L/C 52,500 INR/- to 220,000 INR/- P.M. + (HRA + D.A + Conveyance and other Company
                      Benefits.
                      2. Quality single or family housing accommodation in company community.
                      3. Free medical care in India for employee and family.
                      4. Excellent educational assistance benefits with family status employment.
                      5. Paid Local airfares allowing full flexibility with holiday travel for senior employees.
                      6. Personal effects shipment and excess baggage allowances for senior employees.
                      7. Full access to some of the finest and social recreational facilities in India for senior employees.


                      Last date for security deposit is 13th of July 2011. The earlier the deposit is made the earlier your position will be secured by the Company HRD -direct recruitment manager.
                      Interested applicants are hereby directed to send their Resume/Curriculum vitae (CV) to our administrative department.


                      Regards,
                      Mr. Aiko Hiroko
                      Human Resources Officer,
                      MARUTI SUZUKI INDIA LTD (MSIL)
                      Email1: recruitment.[protected]@7koma.com
                      Email2: recruitment.[protected]@indiatimes.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        A
                        ajeshjs
                        from Kollam, Kerala
                        Jul 9, 2011
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                        Address: Thiruvananthapuram, Kerala

                        Respected Sir,

                        I had booked Suzuki Access 125CC (RED colour) on 09/10/2010 at ESSCO MOTORS PRIVATE LIMITED, ESSCO TOWER,Neeramankara Jn,Kaimanamam,Papanamcode P O, Thiruvananthapuram - 695018, for my Cousin Sister(Archana V S) with cash payment of 5000INR(Receipt Number : 1809) .They told me to get the delivery in 3-4 months.9 months have been passed but still we don't know the right time to recieve our vehicle.I have also registered a complaint to Suzuki India using this link [url=http://www.suzukimotorcycle.co.in/contact.aspx]Suzuki Motorcycle Corporate Office[/url] but still there is no action taken to solve my problem.

                        Each month we are enquiring through phone, they are saying no red color reached or otherwise Suzuki is not providing much stock to them. Two days before my sister called to ESSCO MOTORS now they are behaving very harsh.

                        I believe i will get a help from here, Please could you do the necessary to sort this

                        Thanks
                        Ajesh J S
                        [protected]
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                          A
                          anshulkapila0087
                          from Mohali, Punjab
                          Jul 6, 2011
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                          Address: Rupnagar, Punjab

                          my vehicle got accident and i send my vehicle to hoshiarpur automobiles and they settled the claim with me about the total loss of my vehicle, till today they r not giving me my claim amount which was previously settled with me they called me after some days to hsp. nd not doing any ting i've make atleast 10trips regarding this thing so plz do something to have my claim my car name maruti800 registered with no. pb74 5687 my contact details are rahul kumar [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          no solution done till today
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                            H
                            hiteshplan
                            from Mumbai, Maharashtra
                            Jul 6, 2011
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            To,
                            Service Department
                            Suzuki Motorcycle India Pvt,Ltd

                            Resp Sir,

                            Customer Details:

                            Name: Mr.Hitesh Narendra Shah
                            Add: 191, Shukrawar Peth, Yogeshwar park , 4th floor , Flat no: 15, Pune-411 002
                            Mobile No: [protected]
                            Model name : 125 cc Suzuki Access
                            Frame No: MB8CF4CAMA8141025
                            Engine No: F[protected]
                            Purchase From : Shiva Autorider (P) Ltd, plot no:66/73, D-II block , MIDC , Telco Road, Chinchwad, Pune -19
                            Date of Purchase : 10th Dec2010
                            Bill No: 2455
                            Model Number: MH-12 GM 6346
                            Servicing centre : 28, Shankarsheth road, godown no: 1B/1C/1D, Near jain car care, Pune :411 037
                            Ph no:[protected]/2/3

                            Subject: Unsatisfied from your services.

                            Resp Sir,

                            i purchased a SUZUKI ACCESS scooter from Shiva Autorider . now i am facing a problem with the 2 wheeler . Servicing access very regularly, I completed 3rd service on 23.05.2011, Problem is vehicle is not started properly, with Auto start or Kick start. Every 10 day’s this problem will come, I’m so tire with Access 125. And your service center not gives proper solution & service,
                            Please do the need full action.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              R
                              rajni84
                              from Gurgaon, Haryana
                              Jul 5, 2011
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                              Address: Haryana

                              I am getting this fake mail again and again. I personally inquired from the company.



                              Maruti Suzuki India Limited
                              Nelson Mandela Road, Vansant Kunj,
                              New Delhi-110070
                              Email [protected]@marutijobalert.tk
                              Fax: 46150275 and 46150276
                              Tell: +[protected]
                              REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

                              Your Resume has been selected for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production,
                              marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates short listed
                              for the interview. The Company SUZUKI is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new Plants
                              in Delhi, Bangalore, and Pune and Mumbai.

                              Your interview will be held at The Company Corporate office in New Delhi on 9th - July- 2011 at 11.30 AM, You will be pleased to know that the 62 candidates selected 55 candidates will be giving appointment, meaning that your Application can progress to final stage.

                              You will have to come to The Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of Interview. The Company can offer you a salary with benefits for this post 62, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final process, You have to come with photo-copies of all required documents.

                              REQUIRED DOCUMENTS BY THE COMPANY HRD.
                              ======================================
                              1) Photo-copies of Qualification Documents.
                              2) Photo-copies of Experience Certificates (If any)
                              3) Photo-copies of Address Proof
                              4) Two Passport Size Photograph.
                              ======================================

                              You have to deposit the (Cash) as an initial amount in favor of our recruitment dept accountant name in charges to collect your payment For Rs.15,200/- ( fifteen thousand two hundred rupees ) through any [STATEBANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our recruitment dept accountant name in charges. Account NAME AND NUMBER will be send to you upon your response to this mail. This is a refundable interview security fee. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any of the STATE BANK OF INDIA OR ICICI BANK.

                              This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent and remaining stage.

                              The last date of security deposited in bank 8th-July- 2011 you have to give the information after deposited the security amount in bank to The Company HRD -direct recruitment via email.

                              Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY.

                              Lodging, traveling and local conveyance actual will be paid by SUZUKI COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply.

                              And 15,200/- (Fifteen thousand Two hundred rupees) will be the refundable amount, as 200 rupees will be deducted as bank charges for funds
                              deposit, And if you are been selected or not, still the amount will be refunded to you, As the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview Wishing you the best of
                              lucks.

                              Please note that only interesting candidate should send us detail for the delivery of his or her air ticket and letter offer.

                              Name: ______ 2. Address: _______ 3. Mobile _______

                              Regards,
                              Chief Executive Officer, Managing Director: - Shinzo Nakanishi
                              MARUTI SUZUKI INDIA LTD (MSIL)

                              Rajni garg
                              HOD Deptt. of Applied Sciences
                              RITM, Saveli-Palwal
                              I received this fake letter from maruti suzuki.
                              Plz take action against this fake letter.

                              Thanks and regards
                              K.K.Gupta
                              G.M (Technical)
                              Sarv biolabs pvt ltd.
                              kala amb, Himachal
                              [protected]

                              MARUTI SUZUKI INDIA LTD (MSIL)
                              Head Office Maruti Suzuki, India Limited Nelson Mandela Road,
                              Vasant Kunj, New Delhi-110070
                              Board no.46781000
                              Email: [protected]@live.com
                              TIME: (10:00 AM TO 5:30 PM)

                              REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.
                              Your Resume has been selected from MONSTER.COM for our new plant. The Company selected 62 Candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 62 Candidates short listed for the interview. The SUZUKI Company is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune and Mumbai.

                              Your interview will be held at The Company Corporate office in New Delhi on 20th of December 2011 at 11.30am, you will be pleased to know that of the 62 candidate’s selected 55 candidates will be given appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before the date of interview. The Company can offer you a salary with Benefits for this post from 62, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The Designation and Job Location will be fixed by Company HRD at the time of Final process. You have to come with photo-copies of all required documents.
                              =====================================================
                              REQUIRED INFORMATION AND DOCUMENTS BY THE COMPANY HRD
                              =====================================================
                              1. Full Names:
                              2. Contact Address:
                              3. Mobile Number:
                              4. Sex:
                              5. Age:
                              6. Photo-copies of Qualification Documents.
                              7. Photo-copies of Experience Certificates (If any)
                              8. Photo-copies of Address Proof
                              9. Two Passport Size Photograph.
                              ====================================================
                              You are require to make a REFUNDABLE cash security deposit of Rs.12, 800/-(Twelve Thousand Eight Hundred Rupees) as an initial amount in favour of our company accountant name in charge of collecting payment. This payment covers Registration, Interview, insurance, Processing & Maintenance charges. The refundable interview security deposit of Rs. 12, 800/- should be paid through any [STATE BANK OF INDIA] OR [ICICI BANK] Branch closer to you to our company accounting officer in Charge. Account information will be provided to you upon your response to this mail.

                              REASONS FOR INTERVIEW SECURITY DEPOSIT: This is a measure we have taken to check bogus Applications from unserious candidate who applies for job and after we send them offer letter and Air ticket and also make the above mentioned arrangements in other to give them a comfortable interview they fail to appear for the interview which is a huge loss to the company and the Interview becomes shabby and hence we fail to recruit the needed manpower. But with your security
                              Deposit we will be assured that our expenses will not be wasted. Please do comply with us, your Refundable security deposit will be returned back to you in cash immediately after the interview is over at the very premises of the interview.

                              NB: You are advised to reconfirm your mailing address and phone number in your reply. This Company Will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter.

                              IMPORTANT NOTICE:
                              Last date for security deposit is 16th of December 2011. The earlier the deposit is made the earlier your position will be secured by the Company HRD -direct recruitment manager.

                              Regards,
                              Mr. Aiko Hiroko
                              HRD -direct recruitment manager.
                              MARUTI SUZUKI INDIA LTD (MSIL)
                              DEAR SIR,
                              I HAVE RECEIVED THE MAIL FOR SENDING SECURITY CHARGES OF RS. 12800/- KINDLY CONFIRM THE MAIL IS TRUE OR NOT. IF THE MAIL IS FAKE KINDLY TAKE IMMEDIATE ACTION THE CONCERNED PERSONS.
                              THANKS.
                              YOURS
                              M.RAJENDRAN.CHENNAI.
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                                D
                                Dhindsa0101
                                from Chandigarh, Chandigarh
                                Jul 1, 2011
                                Resolved
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                                Resolved

                                Address: Fatehgarh Sahib, Punjab

                                Sir I havr bok Swift VDi on 4-March-2011 at Stan Wheels Fategarh Sahib
                                They gave waiting period 3-4 months. But till now no information given to me.
                                Once there call comes on 30 june 2011, that your car arrived at Mandi Gobindgarh. and ask to manage the cash or loan for purchasing the car. they said but after half of an hour they said that it is mistake of lower level employees. I am not satisfied with dealers services. First they said that ur car comes and then it is not. Now thay ask for waiting 5-6 months. but on Booking Form waiting period is 3-4 months.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  M
                                  Mani Sabarinathan
                                  from Coimbatore, Tamil Nadu
                                  Jun 30, 2011
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                                  Address: Coimbatore, Tamil Nadu

                                  Dear SIR/MADAM,

                                  I introduce my selves as M.SABARI NATHAN situated in Coimbatore. In this i had booked a MARUTHI SWIFT DEZIRE LDI in M/s.JAIKRISHNA Automsales Private Limited, Coimbatore on 11/03/2011 wide your order booking Callahan No:2783. And I had payed Rs.10,000.00 as advance also. In this the Deputy Sales Manager Mr.K.CHITRARASU (+91 [protected]) had committed me that the vehicle will be delivered with in 90 days. Here I followed him again 25th MAY 2011 for knowing the status of my vehicle.On that time he misbehaved us wrongly. Then he convinced us and committed us that the vehicle will be allotted to me before 11/06/2011. And also he send me a SMS to my mobile that he will deliver the vehicle definitely with in 11/06/2011.

                                  According to his commitment I Booked a FANCY registration Number for my vehicle in RTO Office by paying Rs.8000.00 on 01/06/2011 and its duration is only 30 days. Then i contact the SALES MANAGER Mr.DEVA ERRAKAM on 07/06/2011 and he told that to change the model from LDI to VDI due to the production stopped in your factory. And he committed to deliver the vehicle SWIFT DESIRE VDI before 29/06/2011.

                                  In this i arranged the LOAN Amount from my BANK. Now that LOAN time also going to elapse. Today (29/06/2011) I visit the Show room personaly and I met Mr.MANI - Sales person for taking the vehicle delivery. But he asked me to contact allotment manager of JAIKRISHNA. He said SWIFT DEZIRE is production was stopped and also he asked me to contact MARUTHI Sales Area Manager Mr.KOUSIK (+91 [protected]). So I contact Mr.KOUSIK and he said that the status of production and delivery can be confirm after 20 days only.

                                  Here I explained the hole story to you all very clearly, How your persons & representatives are giving responsibility to the customers. I never had such kind of experience in my life. If you are not able to deliver the Vehicle with in committed period then why are you booking the vehicle from customers. Then why your persons are playing the customer as a TENNIS BALL. And I refereed my friends to book vehicle at AMBAL Show room Coimbatore but there is also it was happened to them also.

                                  I cant understand that what kind of service you are giving to the customer. This the last i am going to approach you. If there is no response from your side I will think about to book FORD FIGO or FIESTA or Mahendra LOGAN etc., Because they are giving delivery with in a Week. If I booked the vehicle with them i may used it for last 2.5months.

                                  Thanking you for your poor response and customer treatment.

                                  Regards,
                                  M.SABARINATHAN
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                                    S
                                    Sagars.1984
                                    from Mumbai, Maharashtra
                                    Jun 29, 2011
                                    Resolved
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                                    Resolved

                                    Address: Sonitpur, Assam

                                    I am an owner of a Wagon r DL-3C-AG-2482.. Car is registered under my name : Sagar Sharma

                                    My car had been given for insurance claim @ Isum Motors 2 months ago..

                                    The damage was only exterior with a cyclist crossing the road.. All engine parts were untouched..

                                    Now my complain is :

                                    1stly, the insurance survey person denied insurance being paid for the left side apron which had got hit by a rock on the side of the road.. He stated that the apron was already damaged with water overflowing from the battery which lead to rusting of the apron.. and now I will have to bear the expenses.. Being an old vehicle, I had no issues getting the apron changed @ my own expense.. So no complain there

                                    2ndly, a week ago I was told that my car battery is dead.. to which also i responded with a good attitude and decided I will buy a new battery.. no problem!

                                    3rdly - I was informed my car is ready, I was travelling to delhi for work while I was informed about it.

                                    So I came back to tezpur [28th] yesterday to collect the car.. During the test drive, the car's power steering wasn't working and the gear shift was acting funny too..

                                    Then the car went for another check and they took out an electrical device [ power steering controller] under the steering which apparently has now got carbon and water in it.. This is due to negligence of leaving the car with the top being removed for repair and not giving the car proper shelter as I can understand..

                                    So now, I have been asked again to pay for another part that had not been damaged and was in perfect working condition when I gave the car @ Isum Motors.
                                    The Insurance person quoted approx amount of an extra Rs. 7500 or so..

                                    Also in order to try getting the device repaired, the device was sent to a TV repair shop out of all places.. This is completely unprofessional..

                                    Pls take necessary actions regarding the damage to the "power steering controller".. As it is completely due to the carelessness & negligence..

                                    Being an old customer, and a family that has always stuck with maruti cars.. I trust the company blindly.. I am not making any demands regarding the battery of the car or the claim which wasn't provided for the apron.. But the damage to the 'power steering controller' has taken place when the car has been with Isum Motors..

                                    Pls get the necessary action taken and I request the part to be changed @ Isum Motors 's expense or another alternative similar solution..

                                    Awaiting your reply urgently, I am meanwhile putting up in a hotel in Tezpur till these issues are fixed and my expenses are increasing unnecessarily..

                                    You could contact me on [protected] or [protected] ..

                                    Thanking you and awaiting a response.

                                    Warm Regards

                                    Sagar Sharma
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      L
                                      lakshmi889
                                      from Delhi, Delhi
                                      Jun 29, 2011
                                      Resolved
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                                      Resolved

                                      Address: Thrissur, Kerala

                                      MARUTI SUZUKI INDIA LTD (MSIL)
                                      Head Office Maruti Suzuki,
                                      India Limited Nelson Mandela Road,
                                      Vasant Kunj, New Delhi-110070.
                                      Tell: +[protected]

                                      Dear applicant: Seetha Lakshmi,

                                      We are in receipt of your email, Be informed that you will be required to make the security deposit payment so that we can be send your offer letter also you need to show the scan copy of the deposit slip and offer letter at the gate in-other to be allowed into the company compound for the interview by our security. You are required to pay the refundable interview security deposit to this below account before 30th of June 2011 in-other to attend the Interview on the 2nd of July 2011. As soon as the payment is made, please kindly send us the payment slip through email for confirmation as it will help us facilitate the documents for the ticket and other requirement for the preparation of your interview date.

                                      Be informed that the account given to you is the Senior HRD Account Number that is been used for this recruitment. The reason for that is because such an amount will be refunded back to applicants immediately after the interview and that is the reason we are not using the Company Bank Account. Do ensure it's a cash payment so that you can send the scan copy of the deposit slip for verification by our account department and also to enable us return it back to you immediately the interview is over.

                                      Below are the account details for payment:
                                      Account Holder's Name: Mr. Mohammad Rafee
                                      Account Number: [protected]
                                      Bank Name: State Bank Of India

                                      Reasons of payment : The refundable payment of 13,200 rupees is to make sure that you will be coming for the interview in other for us not to lose in sending you the flight ticket because this company will be responsible for your accommodation and after the interview, your amount will be return to you in cash, the ticket that is to be sent to you is a Two way ticket and even if you are not selected your security deposit will still be return to you.

                                      Note: You are required to confirm us with scan copy of your Deposit slip Via Email: [protected]@accountant.com we will revert to you as soon as your payment is confirmed.


                                      Regards,
                                      Shinzo Nakanishi
                                      Chief Executive Officer, Managing Director,
                                      MARUTI SUZUKI INDIA LTD (MSIL)
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        G
                                        gaja123
                                        from Kodungallur, Kerala
                                        Jun 28, 2011
                                        Resolved
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                                        Address: South Goa, Goa

                                        I had bokked suzuki access in jan2011 from dealer m/s quadros morors borda margao goa my vehical i got on 20june2011
                                        where by i am charged aound 3500/ extra on company price,accessories etc
                                        where as recipt is given for less amount for proof i got all my recipt with which i will approch consumer forum where as dealer from panjim goa ashwek motors quoted price of vehical rs45600/ and he charged for me 45900/ similarly for assesories he made it compulsion with charge of rs3400/- if this continues urs reputation for vehical will come down because i have my 10 friends having same problem whoes name also i wil submitt to it please look in to matter and verification of his showroom also
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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