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Maruti Suzuki India Complaints & Reviews

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Last updated Apr 23, 2024
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Maruti Suzuki India Phone Numbers

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1800 1800 180
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+91 22 2659 0478
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+91 11 4615 0276

Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India reviews & complaints page 290

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J
jcb
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

handling charges

Address:Kerala

All Maruti Suzuki dealers in kerala are charging an extra amount as Handling charges they incur during the Pre delivery.Handling charges includes Driver expenses,Petrol expenses, Transportation charges,Transit risk coverage and other incidental expenses.

I think this item is already in the actual vehicle cost. Cannot understand why the dealers are penalizing the consumers by charging this as an extra amount above the MRP?...
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Manish Chaube
from Mumbai, Maharashtra
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Non transparent Policy

Address:Thane, Maharashtra

You made one of the worst Scooters and hopeless service center. At my first service I face bad experience of Petrol theft near about 2 to3 Ltr and same I experience at second service also. After complaint to work shop Manager he never took it seriously after waiting ½ an hour I sought strongly then he pour ½ Ltr Petrol, so at least I reach to petrol pump. I bought Access on 11/4/2011 and from next 7th day the front side one indicator...
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Ramesh Menon KDHP
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Service not done since last one & half months despite several reminders

Address:Thrissur, Kerala

Dear Sir,
I have been a loyal Maruti customer since the last 12 years as my 1st car was an 800(KL 1 Q 766,1999) then the next was a Zen(KL 7 AQ 106,2003) & then in 2006 November I bought a Baleno(KL 7 BE 62).
Now on July 29th the Baleno met with an accident at Pattambi & requested M/S Sitaram Motors,Trissur to take my vehicle to their service station & get it repaired.Since I had bought this vehicle from them(I...
+3 photos
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S
Sylaja
from Alappuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new car delivery

Address:Ernakulam, Kerala

I have booked for swift Dezire vdi, midnight black colour, with Indus Motor co pvt Ltd,Opp.Cochin Shipyard,Perumanur.P.O.,Cochin-15 on 12/01/2011 by paying Rs.50,000/cash. they have committed to deliver the vehicle within 6.5 months vide their letter dated 14/01/2011. On 21/07/2011 complaint made to marutisuzuki toll free number[protected]. Again made complaints thereafter to [protected]@maruti.co.in
in Aug and Sept.2011. So far none...
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M
mega2sika
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of swift vdi car since march

Address:Ludhiana, Punjab

I have booked a swift car on 2nd march 2011 with M/S Gulzar moter Ludhiana vide receipt no.40005 and was said that delivery will be made in 4 months.But it is now 7 months running ,neither the car is delivered or any satisfactory reply is given by company or dealer,I am very much frustrated and it is very bad reputation for a Japanese company....
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H
hinahussain
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Car

Address:Gurgaon, Haryana

I have purchased a Maruti Zen Estillo vxi on june, 30, 2011 from RANA Motors Gurgaon,Haryana.

After a few days of purchasing i encountered some noise coming from the brake whenever it was pressed. i told this to the concerned dealer when he took my car for the first service on 31st july. i got my car back but the problem was not resolved. After a lot of complaints there engineer came and the car was again taken to their workshop....
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anupam rai
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELIVERY OF CAR

Address:Chandigarh

DEAR SIR ,
I DAVINDER KUMAR PROPRIETER M/S AJANTA WOOLLENNS REGD. 480/A GALI NO.ZERO JANAK PURI LUDHIANA.
I PURCHASED AND FINANCED THROUGH HDFC BANK NEW MARUTI RITZ CAR THROUGH UR LUDHIANA SWANI MOTORS SERVICES(P)LTD. 12 FEROZE GANDHI MARKET, CONTACT PERSON SH. SANJEEV KUMAR (SALES EXECUTIVE) CONTACT NO. [protected] , I AND OUR FAMILY DNT KNW THAT PERSON DELIVERED THIS VEHICLE TO ANY THIEF OR THIEF GROUP.WE...
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S
sivenkat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Booking amount

Address:Coimbatore, Tamil Nadu

Dear Sirs,
I booked a Maruthi Zen Estilo with Jaikrishnaa Automobiles , Mettupalayam Road Coimbatore by paying Rs.5000 in cash as booking amount.The sales person was Mr. Madurai Pandian.
Due to unforeseen circumstances I had to cancel the booking after 10 days, I went to the dealer wrote a detailed letter presented the booking receipt and cancelled the booking.
I was asked to come after 3 days for the cheque, till that...
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S
sandip2673
from Dhari, Gujarat
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engine

Address:Ahmedabad, Gujarat

i had purchase the new zen estilo vxi in last 2years the main probleam in my car when car gear is nutral and runing in idale speed engine rpm is automatically up down and car is vibreating when i was going to maruti authorise service station(kataria auto mobile) telling the probleam they say allways k serise engine designe probllem and probleam as it is running they are not took any action for complaine i have still suffering this probleam...
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B
baattyy
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Central locking

Address:Ernakulam, Kerala

Hello Sir,

I have got my maruti suzuki Ritz Lxi model on July 14th 2011.I have asked at the time of purchase regarding the Central locking system to be attached to the car which was confirmed by the authorities(Sai service,Edapally). Its been two months since the time of delivery still they have not yet equipped the security system to my car.When i inquired about the same i got a response like central locking is out of stock...
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R
rajvir malik
from Gurgaon, Haryana
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BAD SERVICE

Address:Haryana

I had given my car for service in the JAGMOHAN MOTORS,ROHTAK (HARYANA) and they have cheated me by doing some unwanted change in my car engine. as i had took my car after clearing all the bills and i drive my car only for 10km and its engine stopped working suddenly and now the service center manager is misbehaving with me and saying that they cant do anything. my car has never faced such problem in the past but after service they make...
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S
sankarannair
from Thiruvananthapuram, Kerala
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NOT GET

Address:Thiruvananthapuram, Kerala

PLEASE CONTACT URGENTLY ANY RESPONSIBLY(NOT IN DESIGNATION BUT IN ACTION) OFFICER
PLEASE SEND ONE REPLY
ALREADY SENT ON JUNE 18,20,22 BUT NO REUPONSE
.I BOOKED ONE MARUTI DZIRE VDI BEIGE ON 6/12/2010
INDUS MOTORS ,KERALA,PATTOM,THIRUVANANTHAPURAM.
2.UP TO THIS TIME DIDNOT DELIVERED.THEY GIVE WRIIEN PROMISE ON ARRIL
THAT THEY WILL DELIVER B4 SIX MONTHS.
3.I DO NOT NOT WHY?
4.I WILL GO...
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A
allan dsouza
from Tirunelveli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

spare parts

Address:North Goa, Goa

i own a zen estilo Lx, my front left power window motor failed, after 2 weeks my right motor also failed, under extended warranty i registered my complaint at the chougle dealers but even after a month i have not received any calls from them regarding the part, these being out of stock, this is annoying since when driving i cannot draw my glass down to adjust the rear view mirrors and also i need to continuously keep the AC running, this...
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A
atuls30
from Pune, Maharashtra
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Maruti CNG cars inconvenient

Address:Mumbai Suburban, Maharashtra

I find Maruti is not caring much for customer now. I bought a CNG wagon R in June 2011. The nozzle is non std size. Some CNG pumps do not have the fitting nozzle. maruti has not responded at all despite my several reminders, to provide at least some adapter to suit the std size. No response from Maruti.

Besides the nozzle is in rear portion, whereas most of CNG kits have nozzle in front in bonnet. The CNG pumps are installed...
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Pritesh Butani
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Recruitment Email

Address:Anand, Gujarat

MARUTI SUZUKI LOGO

MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.
Email: marutisuzuki[protected]@hotmail.com



REF: "MARUTI SUZUKI" DIRECT RECRUITMENT'S OFFER. Your Resume has been selected from WWW.SHINE.COM for our new plant. The Company selected 62 candidates list for Senior Engineer,...
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A
ABHA SETH
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of car booking amount haven't received

Address:East Delhi, Delhi

Sir,

We have booked our car RITZ (lxi model) on 16/07/11 on the name of Mr. Sumit Seth....
We've already given an application of cancellation booking after a 7-8days of booking... but We've haven't received any kind of a cheque from your side and we continuously calling them to refund our amount but none of the action has been taken yet.....

We are sorry to say that your Managers are not...
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manjit singh nagra
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPAIR IS VERY BAD

Address:Gurdaspur, Punjab

From:- DAMAN SUZUKI BATALA we engine repaired access 125. first time they given us after twenty days it is not set so far even. we have given then again two time. the servis is so bad that we cannot expiain.it seems so that they have not qualified &experienced mechanics.

We Have Paid Rs:9500. nearby....
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Naughtyjijo
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shivam Autozone--Poor Service

Address:Mumbai Suburban, Maharashtra

I had given my Maruti Esteem VXi 2007 model for a free carwash and repair of tripmeter.Shivam Autozone in Kandivili West kept the car for 3 working days,opened aqnd closed the meter thrice,charged Rs300/- for opening the sppedometer and simply didn't do the repair job.I'm very dissatisfied with Shivam Autozone's servoce and the service advisor was Milind...
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param pareek 87
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud showrooms

Address:New Delhi, Delhi

Dear Team,

This is to inform you that i purchase a new WAGNOR LXI from your respective showroom from (MARUTI SHOWROOM MAGIC AUTO) DWARKA on Aug 06 2011.But i have lot of complaints against this showroom.

Complaints are as follows:-

1) Showroom executives doesn't know how to speak with our customers, and i think they all are behave like .i already register same issues in your quality sheet...
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parag singhal
from Allahabad, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service charges charged by the workshop

Address:Rajasthan

dear sir ,
on dated 24.08.11 i vinod singhal resident of 71 S.P.M. nagar bharatpur visited to your work shop named T.M.MOTORS BHARATPUR for my celebriety brand swift dzire no. RJ 05 CA 3758 after taking all paid service charges on 20000 K.M. service they had charged Rs. 630 a lumpsum amount and 560 Rs. for other checkup. I want to know weather they are following your norms or not.
Thanking you

Vinod Singhal br...
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