Maruti Suzuki India Complaints & Reviews

Respected sir,

Many thanks for your kind response,

I would be very gratefull to you i[censored]'ll take some urgent actions regarding the same, as i hv n't rcvd any calls yet, from any of the concerned departments.

Awaiting for your prompt action, i remain.

Warmest regards,

Chetan Pahwa


[protected][protected][protected][protected]
From: [protected]@maruti.co.in
To: [protected]@hotmail.com
Date: Mon, 21 Mar 2011 09:13:06 +0530
Subject: RE: REAR NOISE PROBLEM CRM:[protected]

Dear Mr. Pahwa,
Thank you for your e-mail.
We value you as a member of Maruti family and sincerely acknowledge the inconvenience you have been experiencing. At Maruti Suzuki, our customers are the biggest assets for us and any discomfort felt by our customers is our top concern.
We are immediately forwarding your issue to the concerned department with complaint reference no. [protected]. You will hear from us soon.
Please feel free to revert in case of any query or clarification.
Regards,
ANY TIME MARUTI
(Call- [protected] or Toll Free[protected]
International Toll Free Numbers:
[protected]From USA and Canada)
[protected]From UK)
Please visit us at http://www.marutisuzuki.com
011
SE-N1
=========================
From: [protected]@hotmail.com
Received: 3/20/2011 9:49 AM
To: ATM Queue; [protected]@gmail.com
Subject: REAR NOISE PROBLEM
Hello sir/ mam,

I have bought Maruti ritz dazzle vdi from Magioc auto Dwarka on 6th March'11 and since 8th March m hearing a cranking noise from the rear of my car, its more on the left side, i went to the G.T. Karnal Road workshop of magic auto three times, but they were unable to solve my problem, the problem goes away for a day or two, but then reappears, then i went to Motinagar workshop(Magic auto) yesterday, i.e. 19th March'11, the problem is somewhat rectified but their is still a loud bumping sound on rear left.

Prior to this i owned a Maruti wagon R and never faced any problem since 5 years, i am quite dissapointed by this kind of response from such a response by a prestigious and relaible like yours, kindly take some action as soon as possible, its really very annoying that one spends so much money to buy a brand new vehicle and then face problems like this and then waste time going to the service centres again n again.

Hoping to hear from you soon,

Warmest regards
Chetan Pahwa
[protected]

SIMILAR COMPLAINTS HAVE BEEN MADE EARLIER, BUT STILL SUCH MAILS ARE FLOATED AND PEOPLE ARE CHEATED IN THE NAME OF A BIG CORPORATE:

KINDLY CONFIRM WHETHER THIS IS A FAUX OR CORRECT MAIL

From: MARUTI SUZUKI INDIA LTD <offic[protected]@att.net>
Sent: Thu, 17 March, 2011 11:30:21 PM
Subject: MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER



MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.
Fax: 46150215, 46150274


E-mail: [protected]@live.com
REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected from SHINE.COM for our new plant. The
Company selected 62 candidates list for Senior Engineer, IT,
Administration, Production, marketing, financial and general service
Departments, It
is our pleasure to inform you that your Resume was selected as one of the
62 candidates shortlisted for the interview.The Company SUZUKI is the
best
Manufacturing Car Company in India, The Company is recruiting the
candidates for our new Plants in Delhi, Bangalore, Pune and mumbai,
your interview will be held at The Company Corporate office in New Delhi
on 25th Of MARCH at 11.30 AM, You will be pleased to know That The 62
candidates selected 55 candidates will be giving appointment, Meaning
that
your Application can progress to final stage. You will have to come to
the
Company corporate office in New Delhi.

Your offer letter with Air Ticket will be sent to you by courier before
date of interview. The Company can offer you a salary with benefits for
this post 62, 000/- to 200, 000/- P.M. (HRA D.A Conveyance and other
Company benefits. The designation and Job Location will be fixing by
Company HRD. At time of final process. You have to come with photo-copies
of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.

You have to deposit the (Cash) as an initial amount in favor of our
company accountant name in charges to collect your payment Rs.8,200/-
(Eight Thousand Two Hundred India Rupees only) through any branch of
[ICICI BANK] account details will be sent to you upon your
response. This is a refundable interview security fee. Your offer letter
with Air tickets will be sent to your Home Address by courier after
receiving the confirmation of interview security deposited in any of the
ICICI BANK OF INDIA Branch OR ICICI BANK closer to you. This Company
will pay all the
expenditure to you at the time of face-to-face meeting with you in
Company. The Job profile, salary offer, and date -time of interview will
be mention in your offer letter. Your offer letter will dispatch very
shortly after receiving your confirmation of cash deposited in ICICI BANK
OF INDIA.

We wish you the best of luck for the subsequent and remaining stage. The
last date of security deposited in bank 2rd Of MARCH 2011 you have to
give the information after deposited the security amount in bank to the
Company HRD -direct recruitment via email.

Your Letter with supporting document will be dispatch same time by
courier
to your postal address after receipt of security deposited onfirmation in
bank. The interview process and arrangement expenditure will be paid by
SUZUKI COMPANY. Lodging, traveling and local conveyance actual will be
paid by SUZUKI COMPANY as per bills. The candidate has to deposit the
initial refundable security as mentioned by HRD.NB: You are advice to
reconfirm your mailing address and phone number in your reply and
Rs.8,000/- (Eight Thousand India Rupees only) will be the
refundable amount, as 200 rupees will be deducted as bank charges for
funds deposit and if you are been selected or not, still the amount will
be refunded to you, as the amount is just to prove that you will be
coming
for the interview in order for us not to run at lost after sending you
the
air ticket and you don't show up on the day of interview. Wishing you the
best of lucks

Regards,
Shinzo Nakanishi
Chief Executive Officer, Managing Director,
MARUTI SUZUKI INDIA LTD (MSIL)

KINDLY REVERT OF MAIL ID [protected]@yahoo.co.in

I PURCHASED NEW MARUTI ALTO-LXI FROM M/S. PATEL MOTORARUNS INDORE PVT.LTD.,RATLAM (M.P.), ON 21.02.2011 PURCHASE AND PAID RS. 3.09 LACS.
ON 15.03.2011 RECEIVED R.T.O. REGISTRATION CARD AND CHECK THE REGISTRATION CARD,
I SURPRISED THAT "YEAR OF MFG. 2010".(HEATING WITH US OF OLD MODEL)

AGAIN CONTACT WITH M/S. PATEL MOTORS INDORE P.LTD.,RATLAM, NO ANY RIGHT ANSWER ON ABOVE MATTER.
PLEASE, CLEAR ABOVE AND DELIVER NEW MODEL OF 2011 ONLY.

THANKING YOU,
ARUN JAITHWAR,
W/0, SAROJ JAITHWAR,
42-A, KASTURBA NAGAR,RATLAM,M.P.
M-[protected]
M.[protected]@gmail.com

It is very painful to write a complaint against , but unfortunately I purchased my third Maruthi vehicle Chassis No.MA3FDEB1S00281564 on 16/03/2011 from dealer Popular Vehicles & Services,Vyttila, Ernakulam , Kerala. The vehicle's battery down at the time of delivery itself, first they adjust a battery from some other vehicle, then bring another vehicle in start position connect that with this vehicle then started this one.It was totally covered with mud, like old vehicle . Everybody there was watching this drama and I am standing like a fool spending this much money wasting my time and believing your company. I was planned to purchase a 2011 model vehicle and as stock was there for 2010 model last time I changed to that. My executive tried his level best to solve the problems but he won't get any support from there. At last they delivered me that without PDI at 7.10pm, as I am from Pathanamthitta District near to Sabarimala we reach very late as delivery delayed. Next morning when we want to go to temple for rituals, the vehicle battery not working at all. What will I do with this vehicle? Nobody contacted from your customer care till now . Executive calling me but what will he do . I am totally fed up with this as my previous vehicles also delivered very late and they are not ready to deliver it at same day.

Dera Conserned officers
this very shem on mandovi motors mandya&mysore,
i newly perchesed a maruti suzuki eeco car on 8/1/2011 by booking on 10/11/2010,this delieverd at mysore ,just within 2day we got the complint in horn,then i took the car to workshope,but i waited for full day for that ,mannger has said that there is no electricion,&second time allso same problam accuerd ,they call the local wireman to repier,know,it\\\\\\\'s repit,exiloretor allso not working,am waitin for your responce

Hello Sir,

I Suresh Kumar, have a car of make Maruti Swift with registration number HR 10 Q 0872. Unfortunately on 9 March 2011 in morning when i was moving towards my office i face an accident with a bike. After finishing up with bike and all i move towards Jagmohan Motors Sonepat Haryana for repairing of my car. When i go there officers present there asked me about accient details with registration card of car, insurence ceritificate of car and driving licence of driver (i.e. me). I gave all the documents to them. Then they asked me about a certificate that if bike rider file any case with police then i would be held responsible. Insurence company will not face any issue in this matter. Anyhow i give them this affidevit also. now after 5 days they say that the driving licence given by me is fake and i have to verify this from SDM office.
As far as my knowledge i have presented all the documents in original. If insurence officials or maruti officials have any doubt in originality of documents they can theirself verify by any means.
I am already in trouble as i meet the accident. On above of that insurence officials are harrasing me with these ways. I request you to please help me in this matter as i am in a serious trouble.

Regards
Suresh Kumar
[protected]

Dear Sir,
I have purchased a Suzuki access 125 on 18 feb 11 from SSB motors, Kumbakonam. I sense a nasty noise from the engine from the date of delivery. Dealers accept that there is a nasty noise. He has not taken any initiative to redress that. I have sent a mail to company and I am yet to get reply. Further I find the suspension unresponsive and the fork seems to have a bend. I suspect the originality of the vehicle. I am clueless as to the next course of action.
Kindly suggest me the way to move forward
With kind regards
Rajendran
[protected]@rediffmail.com
+91 [protected]

Maruti alto I purchased in the year July 2009 having run merely 13000 kms is from very brginning gad a jerk in the rear wheels During first 3 fre service I constantly bring this to the notice of service centres Star Line Motors Mehsana And Nanda Motors Kalol but no attention was paid . Right now the quantum of jerks has increased and the vehicle grounded. My chasis no. is 1432693 and engine no. 3703880 date of delivery 15/07/2009 from STARLINE MEHSANA GUJARAT. Is any body pay heed to my plight at MARUTI SUZUKI .

Hi - i received the mail from Maruti Suzuki (referring to my registration at Monster.com which is job search online service)) for the job opportunity at Maruti Suzuki. The mail instructed to deposite Rs. 8200/- & gave a A/c number of one of it's employee. Accordingly i deposited the money in State Bank of India in an a/c as informed by the company. The A/c number of SBI is [protected] by the name of Mr. Raj Singh. But when i confirmed about the payment, surprisingly i received one more mail from company mentioning that the said a/c holder had to travel out of country for some urgent official work & hence company can't confirm the receipt of my deposite. They adviced me to deposite the same amount once again giving one more a/c details of some different a/c holder. I expressed NO for the second deposite & asked them to return the deposited money. I followed up this request over continous mail communication with Maruti Suzuki as well as Monster but unfortunately till date there is no responce from any party. How do i recover my deposited money back.

I purchased a vehicle from MARUTI True value, Nagpur during November 2010. During test drive, I complained about the bad brake and bouncy clutch problems to the dealer. After full payment of vehicle, the manager (Mr. Lokhande) advised me to take the delivery with an assurance to take necessary steps to resolve the existing problem then. The problem was not entertained positively during my first free servicing and got worsen during my second free service last week. It was suggested to change the brake pads as it had lost its efficiency and become alarming to keep continue with it.

The complaint was never taken seriously since i brought the vehicle resulting payment of changed parts during second servicing. Mr. Lokhande was being contacted by me several times during this frustrating moments and he always replied that "I will talk to the mechanics and will call you back soon"... I actually never got his revert call at all.

My concern is " can we trust the True value persons like this and keep getting cheated every time"?
Is there anybody who can take this matter seriously for the sake of reputation of True value and return the unnecessary money spent towards repair and replacement charges during Free servicing"?

i booked swift vdi on[protected] with an advance of Rs.50000.At the time of booking they said remaing 500000 may be paid at the time of delivery.But they asked me to pay the balance on[protected]and delivey within 10 days..I paid Rs.500000 on[protected].but as on today 9-2-2011 they didnot delivered my vehicle.In this showroom very poor response from sales team.No responsible person is there for correct information about vehicle delivery.my cell no.is [protected]

Dear Sir, I went to Maruti True Value at Okhla,New Delhi to check out a car. From ther very first day they kept calling me on phone to come again saying they have a very good WagonR car coming with only 30000 kms on road. They impressed me so much with their words that finally succeeded in convincing me to pay a booking amount of Rs 5000/- as token amount for the car.After taking the test drive I found that the the speedometer seemed to be tampared and it was a very old car.I asked them to return my money but they directly refused saying that once token money given will not be returned back and they have their own Legal department. I have been cheated and whenever I call them on phone they misbehave and say the same was printed in the slip.When I checked the slip I found in very small words written the same.They never mentioned it before taking my money . Please help me how to get back my hard earned money and punish these frauds.

“BEWARE OF THE MARUTI PRODUCTS”
I have purchased a Maruti Suzuki Swift Dezire VDI from their dealer with the name as Rohan Motors, Mathura Road, Delhi on dated 09th Feb. 2011. After running 450 km, on dated 13th Feb. 2011 when I was alongwith my family out of Delhi, there was some sound from the engine of the said car at an unknown place which was 45 km away from Disst. Rohtak, Haryana. I'd contacted to their executives i.e. Maruti Suzuki/Rohan Motors and made 30-40 calls to them but I'd got no satisfactory response from them and lastly you stated me that you are unable to provide me their services at that place and backed up from their promises.
After that, anyhow, I managed the contact number of Regional Head of Maruti Suzuki, based at Chandigarh and contacted him by dialing his number. I got surprised when he put a straight forward his question at the first moment as from whom you had got my number. It was really disgusting that a person who is duty bound to help me after listening my problem regarding my newly purchased car; he is putting such type of silly questions besides helping me!
Ultimately, after a long period of seven days, you replaced the short engine only at Rohtak itself instead of replace that car which was having the manufacturing problem. Whereas you are duty bound either to replace the defective car or to call back the defective car to their factory and after proper quality check up of the same and other required treatment with it, the same should be available to be run on the road.
And again after 9 days i.e. on dated 2nd March 2011 at 20:30 pm of replacement of engine, I have faced the problem again with the car.
After calling the MOS (serial no.423 Maruti on Road Service) of Maruti, I came to know that now the problem is over heaten of the engine in the said brand new purchased car, you Top up the water in radiator and instruct me to inspect the car to workshop. This is really ridicules to me for 2nd time on road within 20 days with that said car with defects.
I have sent the mail to senior officials of Maruti which is Plant Head India and to. Mr. Shuji Oishi, Director of Suzuki, Japan but till yet I’ve got no response from either side. It is really causing harassment to me as well as my family.
So, please provide me the justice or give any advice what can I do? Either I will surrender the car to you so that you may scrap it or let it pull into fire or hell.
Although, it was my bad luck that I'd purchased a Maruti Product after getting false assurances from Maruti regarding the good quality of their product, but anyhow, I want to explain in crux which are as follows for the buyers who are planning to buy the Maruti product:
1. The products of Maruti are not good of quality and you seem like LOCAL JUGAAR;
2. The service of MOS (MARUTI ON ROAD SERVICE) is not up to mark that is you don't have updated the contact numbers of their partners.
3. If, unfortunately, any problem or issue or defect has taken place, Maruti does not agree to take ownership of the said defect etc.
4. Senior Officials are used to flee from their customers and don't want to talk with them regarding the problems arisen in vehicle/product.

I am practicing laywer & was attracted by your product hance I book my order with local agent on december 24 2010 & deposited rs 5000 agent advice & promise me that I will get my scooter in order to judge priority I trusted him.It shocked me to know that your local dealer deliver two scooter to person who boohed and received delivery on same day by paying price plus rs 4000thousand as on which against my principles so now ask youir local dealer to return my deposited amount plus interest due otherwise I will take legal action by filling suit which will demage company's reputation so please take action & favour me thanking you and your sttaf. .

Dear Sir/Madam,I have purchased a Maruti Ritz -vxi model in June 2010,from Sai Service,Pathadipallam,Kalamasserry,Cochin.At the time of delivery there were grey patches on all the black surfaces(like the side beading,handles,front grill etc.)On enquring the sales person told me, that it is not a problem as it happened during teflon coating and can be removed, during the first service.But on the first service they found out that it cannot be removed and it is permanant defect.So thay promised to change all the gray surface areas,like the grill and the beading and the handle.Now it is almost 7-8 months of long waiting and the dealer(Sai Services)seems to be fooling around.I want a solution to this problem during the guarante period itself.

The below mail i have recived, my friend Suggest so i came to know this is fraud.i request you all to take necessary action for this kind of activites...

From: "MARUTI SUZUKI INDIA LTD (MSIL)" <[protected]@urisan.tche.br>Add sender to ContactsTo: undisclosed-recipients


MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.
Board no.46781000.
http://www.marutisuzuki.com/

REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER. Your Resume has been
selected from MONSTER.COM for our new plant. The Company selected 62
candidates list for Senior Engineer, IT, Administration, Production,
marketing and general service Departments, It is our pleasure to inform
you that your Resume was selected as one of the 62 candidates shortlisted
for the interview. The Company SUZUKI is the best Manufacturing Car
Company in India, The Company is recruiting the candidates for our new
Plants in Delhi, Bangalore, and Pune and mumbai.Your interview will be
held at The Company Corporate office in New Delhi on 19th of February 2011
at 11.30 AM, You will be pleased to know That The 62 candidates selected
55 candidates will be giving appointment, Meaning that your Application
can progress to final stage. You will have come to The Company corporate
office in New Delhi. Your offer letter with Air Ticket will be sent to you
by courier before date of interview. The Company can offer you a salary
with benefits for this post 62, 000/- to 200, 000/- P.M. + (HRA + D.A +
Conveyance and other Company benefits. The designation and Job Location
will be fixing by Company HRD. At time of final process. You have to come
with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.
======================================
1.Name:
2.Address:
3.Mobile
4.Sex:
5.Age:

You have to deposit the (Cash) as an initial amount in favor of our
company accountant name in charges to collect your payment. Department.for
Rs. 10,600/- (Ten thousand six hundred rupees) through any [STATE BANK OF
INDIA] OR [ICICI BANK] Branch from your Home City to our Company
accountant name in charges. Account NO, which will be sending to you upon
your response. This is a refundable interview security. Your offer letter
with Air tickets will be sent to your Home Address by courier after
receiving the confirmation of interview security deposited in any of the
STATE BANK OF INDIA OR ICICI BANK . This Company will pay all the
expenditure to you at the time of face-to-face meeting with you in
Company. The Job profile, salary offer, and date -time of interview will
be mention in your offer letter. Your offer letter will dispatch very
shortly after receiving your confirmation of cash deposited in STATE BANK
OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent
and remaining stage. Your Letter with supporting document will be dispatch
same time by courier to your postal address after receipt of security
deposited confirmation in bank. The interview process and arrangement
expenditure will be paid by SUZUKI COMPANY. Lodging, traveling and local
conveyance actual will be paid by SUZUKI COMPANY as per bills. The
candidate has to deposit the initial refundable security fee as mentioned
by HRD.NB: You are advice to reconfirm your mailing address and phone
number in your reply. And Rs. 10,600/- (Ten thousand six hundred rupees)
will be the refundable amount, as 200 rupees will be deducted as bank
charges for funds deposit. And if you are been selected or not, still the
amount will be refunded to you, as the amount is just to prove that you
will be coming for the interview in order for us not to run at lost after
sending you the air ticket and you don't show up on the day of interview.

Wishing you thebest of lucks.

Regards,
Mr. Maxwell Robinson -(Manager)
Tel: +91 [protected]
Email:[protected]@hotmail.co.uk
Mr. Shinzo Nakanishi -(Chief Executive Officer, Managing Direct)
MARUTI SUZUKI INDIA LTD (MSIL)

Dear Sir
I have purchased maruti suzuki Ritz Ldi from berkeley Automobiles ltd. Chandigarh Showroom on 6th of December 2010. Bearing Chassis No. 206961 & Engine No. 1463936 from the date of delivery i'm regularly complaining about the difference in bonnet for which the service Engineer are telling me that their is manufacturing defect for the same but even after regular complain for more than 2months they are not bearing to change the bonnet. On the same time they are forcing me to take accidental claim to change the bonnet
VINOD VERMA
[protected]

Dear Sir,
We have purchased a wagon R Lxi from Madhusudhan motors pvt. Ltd. Agra.They gave us a quotation of Rs.416718 and we gave them a D.D. of the same amount Rs.416719 D.D. No.516081 S.B.H.But in return they gave us an Invoice of Rs.396119 In the remaining balance of Rs.20600 they gave accessories of Rs.18000 forcefully saying that it’s the company scheme that if you purchase wagon R then it is compulsory to purchase the Accessories and the balance Rs.2600 is forfeited by them.Kindly take serious action against Madhusudhan Motors Pvt. Ltd.Secondly Madhusudan Motors is giving false adverisement about discount of Rs.35500 but no discount is given on purchase of new Wagon R.kindly take serious action and inform us about this matter.

Ashok kumar Agarwal
A-25,New Agra colony
Agra
ph:[protected]

Hi, This is Sreenivas, received a doubtable email from Maruthi Suzuki company.

MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070
Board no.46781000
Email: [protected]@live.com
Tel: [protected] (10:00 AM TO 5:30 PM)

REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected from MONSTER.COM for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The SUZUKI Company is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune and Mumbai.

Your interview will be held at The Company Corporate office in New Delhi on 6th of March 2011 at 11.30am, you will be pleased to know that of the 62 candidate’s selected 55 candidates will be given appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before the date of interview. The Company can offer you a salary with benefits for this post from 62, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with photo-copies of all required documents.
=====================================================
REQUIRED INFORMATION AND DOCUMENTS BY THE COMPANY HRD
=====================================================
1. Full Names:
2. Contact Address:
3. Mobile Number:
4. Sex:
5. Age:
6. Photo-copies of Qualification Documents.
7. Photo-copies of Experience Certificates (If any)
8. Photo-copies of Address Proof
9. Two Passport Size Photograph.
====================================================
You are to make a REFUNDABLE cash security deposit of Rs.12, 800/-(Twelve Thousand Eight Hundred Rupees) as an initial amount in favour of our company accountant name in charge of collecting payment. This payment covers Registration,Interview,insurance, Processing & Maintenance charges. The refundable interview security deposit of Rs. 12,800/- should by paid through any [STATE BANK OF INDIA] OR [ICICI BANK] Branch closer to you to our company accounting officer in charge. Account information will be provided to you upon your response to this mail.
REASONS FOR INTERVIEW SECURITY DEPOSIT: This is a measure we have taken to check bogus applications from unserious candidate who applies for job and we send them offer letter and air ticket and also make the above mentioned arrangements in other to give them a comfortable interview and they fail to appear for interview which is a huge loss to the company and the interview becomes shabby and hence we fail to recruit the needed manpower. But with your security deposit we will be assured that our expenses will not be wasted. Please do comply with us as your refundable security deposit will be returned to you in cash immediately after the interview is over at the very premises of the interview.

NB: You are advised to reconfirm your mailing address and phone number in your reply. This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter.

IMPORTANT NOTICE:
Last date for security deposit is 3rd of March 2011. The earlier the deposit is made the earlier your position will be secured by the Company HRD -direct recruitment manager.

Regards,
Mr. Aiko Hiroko
HRD -direct recruitment manager.
MARUTI SUZUKI INDIA LTD (MSIL)

Please confirm why this email is sent & this is true or false to my email [protected]@gmail.com.

Regards,
Sreenivas.

I booked a Maruti Swift Dezire VDi in ABT, Maruti at Trichy Branch in on 13.01.11. Even though during pre booking discussions, the sales executive was indicating a waiting time of 1.5 months which he promised to improve further, since I am exchanging my old car. But during registration the waiting period was entered as four months( tentatively). During my follow up with the Manager/ABT,Trichy on 25.02.11, he informed that delivery is being made for the bookings done in the month of August 2010. This delivery amounts eight When I enquired with ABT/ Chennai they also informed that Metro Customers are being given delivery within two months. ABT, Trichy has not responded to my request to give equal treatment to non metro customers also. When a sent a complaint to Maruti Suzuki through theIr web sysytem twice, they simply forward it to ABT and do not take any remedial action. The complaint Reference number is CRM:[protected]. I also informed " Any Time Maruti " twice but there was no response.