Maruti Suzuki India Complaints & Reviews

sir purchase maruti swift dezir on 06/05/2001with a cd player of maruti suzuki alpine for rs 11,000/- after a day it stop working.i went for servising on 12/07/2011. at reliable dhanbad jharkand from asansol . but cd player was not repaired or changed instead a witten letter was given that i have to go to asansol for repair .so make arragement to replace or return the cd player my ph no [protected]. vicle is in m/s shandhya sharma name

JOB REF: MSIL-IND/MLC/YQY/1GT10/2011

The Maruti Suzuki India Limited has shortlisted your resume from the India job website for our new plan in India. The Marutki Suzuki India Limited, selected 82 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 82 candidates shortlisted for the interview. The Maruti Suzuki India Limited is the best Manufacturing Car Company in India. We are recruiting candidates for our new plants in Delhi, Bangalore, Pune, Kerala and Mumbai.

Interview will be held at The Company Corporate office in New Delhi on 25th of July 2011 at 12.30pm. We will be offering appointment to 76 Candidates out of 82 candidates shortlisted for the year 2011 2nd Batch. The Designation, Job profile and Job Location will be fixed by Company HRD at the time of final process. Your offer letter with Air Ticket will be sent to you by courier before date of interview.

NOTE: You will be required to make Refundable Interview cash security deposit of Rs.11, 900/-(Eleven Thousand, Nine Hundred India Rupees) as an initial amount in favor of our company accountant name in charge of collecting payment. This refundable interview security deposit of Rs.11,900/- should be paid through our account officer in charge name to enhance easy refund immediately after the interview. Account number will be provided to you upon your response to this mail by the secretary. We adopt this method to control the Interview ground and to check people that are not serious but are present because of the free air ticket and accommodation. The interview security deposit is compulsory irrespective of candidate location

This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date/time of interview will be mentioned in your offer letter.


1. A very attractive net salary paid in L/C 52,500 INR/- to 220,000 INR/- P.M. + (HRA + D.A + Conveyance and other Company
Benefits.
2. Quality single or family housing accommodation in company community.
3. Free medical care in India for employee and family.
4. Excellent educational assistance benefits with family status employment.
5. Paid Local airfares allowing full flexibility with holiday travel for senior employees.
6. Personal effects shipment and excess baggage allowances for senior employees.
7. Full access to some of the finest and social recreational facilities in India for senior employees.


Last date for security deposit is 13th of July 2011. The earlier the deposit is made the earlier your position will be secured by the Company HRD -direct recruitment manager.
Interested applicants are hereby directed to send their Resume/Curriculum vitae (CV) to our administrative department.


Regards,
Mr. Aiko Hiroko
Human Resources Officer,
MARUTI SUZUKI INDIA LTD (MSIL)
Email1: recruitment.[protected]@7koma.com
Email2: recruitment.[protected]@indiatimes.com

Respected Sir,

I had booked Suzuki Access 125CC (RED colour) on 09/10/2010 at ESSCO MOTORS PRIVATE LIMITED, ESSCO TOWER,Neeramankara Jn,Kaimanamam,Papanamcode P O, Thiruvananthapuram - 695018, for my Cousin Sister(Archana V S) with cash payment of 5000INR(Receipt Number : 1809) .They told me to get the delivery in 3-4 months.9 months have been passed but still we don't know the right time to recieve our vehicle.I have also registered a complaint to Suzuki India using this link [url=http://www.suzukimotorcycle.co.in/contact.aspx]Suzuki Motorcycle Corporate Office[/url] but still there is no action taken to solve my problem.

Each month we are enquiring through phone, they are saying no red color reached or otherwise Suzuki is not providing much stock to them. Two days before my sister called to ESSCO MOTORS now they are behaving very harsh.

I believe i will get a help from here, Please could you do the necessary to sort this

Thanks
Ajesh J S
[protected]

my vehicle got accident and i send my vehicle to hoshiarpur automobiles and they settled the claim with me about the total loss of my vehicle, till today they r not giving me my claim amount which was previously settled with me they called me after some days to hsp. nd not doing any ting i've make atleast 10trips regarding this thing so plz do something to have my claim my car name maruti800 registered with no. pb74 5687 my contact details are rahul kumar [protected]

To,
Service Department
Suzuki Motorcycle India Pvt,Ltd

Resp Sir,

Customer Details:

Name: Mr.Hitesh Narendra Shah
Add: 191, Shukrawar Peth, Yogeshwar park , 4th floor , Flat no: 15, Pune-411 002
Mobile No: [protected]
Model name : 125 cc Suzuki Access
Frame No: MB8CF4CAMA8141025
Engine No: F[protected]
Purchase From : Shiva Autorider (P) Ltd, plot no:66/73, D-II block , MIDC , Telco Road, Chinchwad, Pune -19
Date of Purchase : 10th Dec2010
Bill No: 2455
Model Number: MH-12 GM 6346
Servicing centre : 28, Shankarsheth road, godown no: 1B/1C/1D, Near jain car care, Pune :411 037
Ph no:[protected]/2/3

Subject: Unsatisfied from your services.

Resp Sir,

i purchased a SUZUKI ACCESS scooter from Shiva Autorider . now i am facing a problem with the 2 wheeler . Servicing access very regularly, I completed 3rd service on 23.05.2011, Problem is vehicle is not started properly, with Auto start or Kick start. Every 10 day’s this problem will come, I’m so tire with Access 125. And your service center not gives proper solution & service,
Please do the need full action.

I am getting this fake mail again and again. I personally inquired from the company.



Maruti Suzuki India Limited
Nelson Mandela Road, Vansant Kunj,
New Delhi-110070
Email [protected]@marutijobalert.tk
Fax: 46150275 and 46150276
Tell: +[protected]
REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production,
marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates short listed
for the interview. The Company SUZUKI is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new Plants
in Delhi, Bangalore, and Pune and Mumbai.

Your interview will be held at The Company Corporate office in New Delhi on 9th - July- 2011 at 11.30 AM, You will be pleased to know that the 62 candidates selected 55 candidates will be giving appointment, meaning that your Application can progress to final stage.

You will have to come to The Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of Interview. The Company can offer you a salary with benefits for this post 62, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final process, You have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.
======================================

You have to deposit the (Cash) as an initial amount in favor of our recruitment dept accountant name in charges to collect your payment For Rs.15,200/- ( fifteen thousand two hundred rupees ) through any [STATEBANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our recruitment dept accountant name in charges. Account NAME AND NUMBER will be send to you upon your response to this mail. This is a refundable interview security fee. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any of the STATE BANK OF INDIA OR ICICI BANK.

This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent and remaining stage.

The last date of security deposited in bank 8th-July- 2011 you have to give the information after deposited the security amount in bank to The Company HRD -direct recruitment via email.

Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY.

Lodging, traveling and local conveyance actual will be paid by SUZUKI COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply.

And 15,200/- (Fifteen thousand Two hundred rupees) will be the refundable amount, as 200 rupees will be deducted as bank charges for funds
deposit, And if you are been selected or not, still the amount will be refunded to you, As the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview Wishing you the best of
lucks.

Please note that only interesting candidate should send us detail for the delivery of his or her air ticket and letter offer.

Name: ______ 2. Address: _______ 3. Mobile _______

Regards,
Chief Executive Officer, Managing Director: - Shinzo Nakanishi
MARUTI SUZUKI INDIA LTD (MSIL)

Rajni garg
HOD Deptt. of Applied Sciences
RITM, Saveli-Palwal

Sir I havr bok Swift VDi on 4-March-2011 at Stan Wheels Fategarh Sahib
They gave waiting period 3-4 months. But till now no information given to me.
Once there call comes on 30 june 2011, that your car arrived at Mandi Gobindgarh. and ask to manage the cash or loan for purchasing the car. they said but after half of an hour they said that it is mistake of lower level employees. I am not satisfied with dealers services. First they said that ur car comes and then it is not. Now thay ask for waiting 5-6 months. but on Booking Form waiting period is 3-4 months.

Dear SIR/MADAM,

I introduce my selves as M.SABARI NATHAN situated in Coimbatore. In this i had booked a MARUTHI SWIFT DEZIRE LDI in M/s.JAIKRISHNA Automsales Private Limited, Coimbatore on 11/03/2011 wide your order booking Callahan No:2783. And I had payed Rs.10,000.00 as advance also. In this the Deputy Sales Manager Mr.K.CHITRARASU (+91 [protected]) had committed me that the vehicle will be delivered with in 90 days. Here I followed him again 25th MAY 2011 for knowing the status of my vehicle.On that time he misbehaved us wrongly. Then he convinced us and committed us that the vehicle will be allotted to me before 11/06/2011. And also he send me a SMS to my mobile that he will deliver the vehicle definitely with in 11/06/2011.

According to his commitment I Booked a FANCY registration Number for my vehicle in RTO Office by paying Rs.8000.00 on 01/06/2011 and its duration is only 30 days. Then i contact the SALES MANAGER Mr.DEVA ERRAKAM on 07/06/2011 and he told that to change the model from LDI to VDI due to the production stopped in your factory. And he committed to deliver the vehicle SWIFT DESIRE VDI before 29/06/2011.

In this i arranged the LOAN Amount from my BANK. Now that LOAN time also going to elapse. Today (29/06/2011) I visit the Show room personaly and I met Mr.MANI - Sales person for taking the vehicle delivery. But he asked me to contact allotment manager of JAIKRISHNA. He said SWIFT DEZIRE is production was stopped and also he asked me to contact MARUTHI Sales Area Manager Mr.KOUSIK (+91 [protected]). So I contact Mr.KOUSIK and he said that the status of production and delivery can be confirm after 20 days only.

Here I explained the hole story to you all very clearly, How your persons & representatives are giving responsibility to the customers. I never had such kind of experience in my life. If you are not able to deliver the Vehicle with in committed period then why are you booking the vehicle from customers. Then why your persons are playing the customer as a TENNIS BALL. And I refereed my friends to book vehicle at AMBAL Show room Coimbatore but there is also it was happened to them also.

I cant understand that what kind of service you are giving to the customer. This the last i am going to approach you. If there is no response from your side I will think about to book FORD FIGO or FIESTA or Mahendra LOGAN etc., Because they are giving delivery with in a Week. If I booked the vehicle with them i may used it for last 2.5months.

Thanking you for your poor response and customer treatment.

Regards,
M.SABARINATHAN

I am an owner of a Wagon r DL-3C-AG-2482.. Car is registered under my name : Sagar Sharma

My car had been given for insurance claim @ Isum Motors 2 months ago..

The damage was only exterior with a cyclist crossing the road.. All engine parts were untouched..

Now my complain is :

1stly, the insurance survey person denied insurance being paid for the left side apron which had got hit by a rock on the side of the road.. He stated that the apron was already damaged with water overflowing from the battery which lead to rusting of the apron.. and now I will have to bear the expenses.. Being an old vehicle, I had no issues getting the apron changed @ my own expense.. So no complain there

2ndly, a week ago I was told that my car battery is dead.. to which also i responded with a good attitude and decided I will buy a new battery.. no problem!

3rdly - I was informed my car is ready, I was travelling to delhi for work while I was informed about it.

So I came back to tezpur [28th] yesterday to collect the car.. During the test drive, the car's power steering wasn't working and the gear shift was acting funny too..

Then the car went for another check and they took out an electrical device [ power steering controller] under the steering which apparently has now got carbon and water in it.. This is due to negligence of leaving the car with the top being removed for repair and not giving the car proper shelter as I can understand..

So now, I have been asked again to pay for another part that had not been damaged and was in perfect working condition when I gave the car @ Isum Motors.
The Insurance person quoted approx amount of an extra Rs. 7500 or so..

Also in order to try getting the device repaired, the device was sent to a TV repair shop out of all places.. This is completely unprofessional..

Pls take necessary actions regarding the damage to the "power steering controller".. As it is completely due to the carelessness & negligence..

Being an old customer, and a family that has always stuck with maruti cars.. I trust the company blindly.. I am not making any demands regarding the battery of the car or the claim which wasn't provided for the apron.. But the damage to the 'power steering controller' has taken place when the car has been with Isum Motors..

Pls get the necessary action taken and I request the part to be changed @ Isum Motors 's expense or another alternative similar solution..

Awaiting your reply urgently, I am meanwhile putting up in a hotel in Tezpur till these issues are fixed and my expenses are increasing unnecessarily..

You could contact me on [protected] or [protected] ..

Thanking you and awaiting a response.

Warm Regards

Sagar Sharma

MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.
Tell: +[protected]

Dear applicant: Seetha Lakshmi,

We are in receipt of your email, Be informed that you will be required to make the security deposit payment so that we can be send your offer letter also you need to show the scan copy of the deposit slip and offer letter at the gate in-other to be allowed into the company compound for the interview by our security. You are required to pay the refundable interview security deposit to this below account before 30th of June 2011 in-other to attend the Interview on the 2nd of July 2011. As soon as the payment is made, please kindly send us the payment slip through email for confirmation as it will help us facilitate the documents for the ticket and other requirement for the preparation of your interview date.

Be informed that the account given to you is the Senior HRD Account Number that is been used for this recruitment. The reason for that is because such an amount will be refunded back to applicants immediately after the interview and that is the reason we are not using the Company Bank Account. Do ensure it's a cash payment so that you can send the scan copy of the deposit slip for verification by our account department and also to enable us return it back to you immediately the interview is over.

Below are the account details for payment:
Account Holder's Name: Mr. Mohammad Rafee
Account Number: [protected]
Bank Name: State Bank Of India

Reasons of payment : The refundable payment of 13,200 rupees is to make sure that you will be coming for the interview in other for us not to lose in sending you the flight ticket because this company will be responsible for your accommodation and after the interview, your amount will be return to you in cash, the ticket that is to be sent to you is a Two way ticket and even if you are not selected your security deposit will still be return to you.

Note: You are required to confirm us with scan copy of your Deposit slip Via Email: [protected]@accountant.com we will revert to you as soon as your payment is confirmed.


Regards,
Shinzo Nakanishi
Chief Executive Officer, Managing Director,
MARUTI SUZUKI INDIA LTD (MSIL)

I had bokked suzuki access in jan2011 from dealer m/s quadros morors borda margao goa my vehical i got on 20june2011
where by i am charged aound 3500/ extra on company price,accessories etc
where as recipt is given for less amount for proof i got all my recipt with which i will approch consumer forum where as dealer from panjim goa ashwek motors quoted price of vehical rs45600/ and he charged for me 45900/ similarly for assesories he made it compulsion with charge of rs3400/- if this continues urs reputation for vehical will come down because i have my 10 friends having same problem whoes name also i wil submitt to it please look in to matter and verification of his showroom also

i purchased a maruti swift dzire vdi car on 07/02/2011 from attlier automobile from sharanpur (U.P). on dated 07/06/2011, i changed the radiator of my car by maruti authorise service centre ,after a couple of weeks later i serviced my car from rohan motors dehradun (U.K.),there they told me that one pipe of inter cooler is leaked and told me that they changed the pipe .then after two days my radiator leaks and engine of my car is gone to damaged .now i am demanding from marutisuzuki company that they give me a new car .

This is regarding TR Sawhney Service. Recently I took my car (Alto) for Service as there was some problem with it not running well with AC ON. I was told that there is a problem in engine and I was given an estimate of Rs. 35000. So I asked them not to do anything and hence paid for just service - Rs. 1022. But when Car was handed over to me It was not at all starting on CNG (my car is dual fuel car) and as this has always been problem in past as well, so I specifically instructed the person who made job card to take care of the same (while handing over the car in the morning) and I was assured that it will taken care of. But when I complaint about it not starting on CNG, then I was told that it was not working on CNG earlier as well (though it was perfectly fine on CNG) and we do work only for Petrol settings. I asked them look into that but they refused & then I asked to call for Service Manager (to log my compliant) but even after 30 mins, no one came to take care of the same and I had to came back.

After that I took my car to a local mechanic and it took him only 30 mins to resolve all problems (including the one for which Maruti estimated Rs. 35000). I had to pay only a service charge of Rs 150 to that mechanic and now my car is running fine both on CNG/Petrol and with AC ON.

So with this episode I have lost trust on all such dealers who charged a lot of money for service, ask for feedback but when there is actually a problem, there is noone to listen that. Even mechanics are not qualified it seems as in my case though problem was not resolved (as discussed) but rather new problems introduced in the car.

My Self Mangesh Gaonkar hade bought Wagon R VXi from Chawgule Industries. Its afully loaded car having inbuilt sound system shows USB operating switch but, don't have USB port to use pan drive.
The same asked to the Service Centre & the dealer, they said they have NO IDEA . we have to ask the company.
It 08 month past No feedback from Maruti or the dealer.

I, P. Srinivasa Rao purchased the Maruthi Suzuki Swift in the year 2010 at S.R. Motors, Tirumalagiri, Hyderabad and registered as AP24AG 6688 at Nalgonda. There is noise in the engine while it is driving apart from heavy smoke. Complaint was reported to Mithra Agencies, RTC 'X' Roads, Hyderabad on[protected]. Vehicle was kept in their service centre for 12 days. But complaint was not rectified and advised to observe upto another 5000 Kms. Thereafter, On[protected] the vehicle was handed over to Mitha Agencies for rectification of the said complaints. Again they kept the vehicle for a period of 12 days and not rectified the said complaint. Again the noise and smoke is causing much inconveience. Requested to take appropriate action and to rectify the complaint.

Respectfully submitted as under:-
1. That I got my car No. DL 6CE2163 serviced from Jeewan Motors (P) Ltd. Industrial Estate, Govindpura, Bhopal on 04.06.2011.
2. That the Siren of Central locking System of my car was damaged during servicing by throwing water on it. I immediately brought this to the notice of the concerned officials several times on phone and personally to Mr. Mukesh, the concerned service executive but no one wants to take responsibility for the damage done.
3. That the service done was of poor quality. Just after four days i.e. on 08.06.2011, I had to again get the tuning done from another service centre by paying again.
4. That despite taking payment in cash, even the cash receipt has not been issued. This is an unfair trade practice on the part of the company.
5. That during servicing, the genuine Plug wires were replaced with fake one. This I came to know later on from another service centre and I had to pay extra money to the other service centre for getting the genuine ones again.

I lodged a complaint on 06.06.2011 with Maruti Suzuki India Limited, Nelson Mandela Road, Vasant Kunj, New Delhi-110070 but it seems that the company has authorised the Authorised Service Centres to loot the money from the public under the guise of car servicing.

I had booked a Maruti Swift Szire ZXi with AAA Vehicleades, Malviyanagar, Delhi in April, 2011. When I went to take delivery and checked the car, it was having improper alignment of bonnet and dirty door handles ( inside). The dealer sent the car to workshop to rectify the defects. Why the Maruti company engineers don't exercise proper checks / tests about bonnet alignment. In general, when I saw other dzire cars, there is no proper finished alignment of bonnet and the gaps between bonnet and body were not uniform.Maruti engineers need to take note of it and try to deliver proper finished cars.

Hello

I am Nimesh Solanki from Valsad, Gujarat, India

I brought new car Alto K-10 VXI from authorised delar of Maruti Suzuki India Ltd. on 20/03/2011.

There were a company fault in reverse gear which does not work properly so I complain to delar but they say me that it was a company fault so they can't do anything.

So what's the solution of this problem ?

Nimesh M. Solanki
Mo. [protected]
Valsad, Gujarat, India

Email ID - [protected]@yahoo.com

DEAR SIR,

We bought a brand new SWIFT DZIRE car from vipul motors pvt ltd faridabad ,on the name- JAIN TRADING COMPANY ,dated- Th February 2011, registration no- HR 51 AL 8165 , chassis no- MA3FSEB1S00341610 , engine no- D13A-1555157 . suddenly around 9000 kms cars brakes sometimes not working properly and at 11000 kms when i given my car at servicing and issued the problem of the brakes and after the problem inquired by the service center they are charging RS 4000 for changing the DISK PADS , SO this is my request to please take some legal actions towards my complaint and give my proper feedback as soon as possible.

13th June, 2011

Dear Mr Partho Banerjee

Many thanks for your letter of May 7th, 2011.

It is with deep distress that I am writing to you about my ordeal that I had with the dealer, Competent Automobiles Co. Ltd., Lajpat Nagar.

Details of the car : WAGON-R (LXI) BS-4, Date of delivery : 22/4/2011.
Reg. No. : DL2CAN4248
Chassis No. : MA3EWDE1SOO 241307
Engine No. : K1OBN 7016524

I exchanged my 3 year old WagonR (LXI) with M/s Competent Automobiles Co. Ltd., Lajpat Nagar. A couple of documents can be scrutinized (lying with me) about the false promises and cheating by the said dealer.

My specific complaints are as under for your perusal and active consideration :

1. Initially they tried to pass on a vehicle with a crack in the front grill.
2. No mandatory 5L petrol was provided.
3. The vehicle was not delivered at the mutually agreed time.
4. 4th year warranty was offered free by the agent in his own handwriting, but they have charged additional rupees 4000+
5. I was never informed that the music system is not company fitted. They have neither provided the receipt confirming that it is worth 10,000 rupees. They have also not provided the manual and the remote.
6. Sale detailed papers were delivered almost after a week that too after reminders.
7. The car was not even properly washed to look like a new vehicle.
8. In the first service “Maruti Master Service” lost my service booklet, though they replaced it later (that is the kind of service and confidence we are supposed to have With Maruti.).
9. I was not provided Gate Way Magazine.
10. I do not wish to prolong my agony and therefore would request quick remedial measures. Otherwise, I will have only one option to go to Consumer forum and Media.

I would request you to depute some experienced engineer to take a test drive of the vehicle as it is already making some strange noise while speeding and the pickup is also slow.

Thanking you and with regards


Sincerely yours



Professor P.S. Srivastava