[Resolved]  Micromax — Poor service

I had purchased a micromax canvas4 (A210)on 10/03/14 through flipcart.
After six months Power doesnot switch ON.So I have given the set for
local micromax service centre at Alleppy on 15/09/14 & they give job
sheet no.[protected]after 20 days give another job sheet no.
[protected] I have called them & service executive mr.kamalraj
[protected] many times they asked me to call after 15 days. Now even after
50 days neither I am getting any proper feedback nor my repaired
mobile.Now I am request you to replace this defective handset&
oblige..other wise I move to consumer court immediaely.

battery back up is only 3hrs. but given in 30days.we went at agencey they told us to left our set 20 days attheir end.

I have purchased a Micromax Q2 Mobile from King Telecommunication (address: Bagbazar, Chandanagar, Hooghly) on dated 26/4/10.

Within three month the original charger was damaged (vide IMEI 1. [protected] & IMEI 2 : [protected]).

To get the replacement of the charger i have gone to a Micromax authorized service center (Technique Services (West Bengal), 84-A Central Avenue Kolkata,West Bengal
Pin Code. : 700012,Phone No. : [protected]-[protected],Email : [protected]@rediffmail.com) on dated 23/7/10. I have got a job card no. 418 and was informed that i will get the new charger with a week.

After getting several phone calls and reminder they failed to give me the charge till date.

If Micromax service is so poor then how any one able to purchase Micromax handset in future. How I can bye.

My contact no. : [protected].

Regds
Kishore Chatterjee

REALLY WORST SERVICE PROVIDED BY MICROMAX...

AFTER 25 days my mobile is under service...who can listen my voice...???


WORST SERVICE CENTER OF GUJRAT : "saregama" mobile shop, anand, gujrat.




HELP ME OUT plzzz...





"""DO NOT BY MICROMAX MOBILE"""" ...plzzzz

I buy q7 on 7th Nov and i had problem it was memory card was not supported so gave for service on 8th nov in kodambakkam service center more than 10 times i go for tht center but still the mobile was not ready, i cannot use for single day when i purchased very very worst product i never seen like that MICROMAX mobile is very bad i never seen like this its true micromax nothing like anything its true.

Micromax q5 — mobile not received after 40 days

I had purchased Micromax Q5 in 19/07/2010. Now mobile set is dead and under one year warranty i give my mobile to Micromax service care centre at hotel Zoom RK road ludhiana as on 10/03/2011. Job card No. is 1596059. I have not received mobile till 18th arpril,2011 they said waiting for more one week, the mobile set is repaired from chandigarh centre. so your good self have requested to please take neccessary action against micromax company to provide better services to customes.

thnx and regards

rajiv kumar
ludhaian [protected], [protected]

I agree. Micromax provides very poor service. i have not got my Q1 given here in kerala. Same problem. now 79 days

Dear Sir,

I have been Purchased Micromax Q5 mobile phone and found MP3 play songs not getting changeover to next song, and our city servicing center acknowledge the problem and told this is related with Software problem, OK i accept for correction in software related problem hardly it takes few minutes to Load and rectify the problem, but they took 10days but still problem is not rectified, service providing in our city is not up to the mark, they are telling they want to send this material to Bangalore for correction with L1 software, is this really a geniuine problem are they are bluffing with the customer, pls advice the service center RP Service center Mysore, to provide good response for customer and give good service, otherwise the brand name will be spoiled because of this silly problem.

i buy a micromax Q1 hand set 4 month back ........stil it is not working 20 days back i will give it the service center. but after 20 days not repairing my mobile...and they not provide the alternate mobile......plz help me my job card no is 2507881

I was purchase a mobile G275 on Nov2010, but from Jan 2011 the mobile battery was charging problem, the service people told that the board to be change then they take four months for changing the board after that the service the above same problem came, then they told that the battery to be change, from that day the battery is not available any where till now.
MICROMAX MOBILE is very worst phone. The micromax service center is very very worst service

Please do not recommend anyone to purchase micromax mobile. it is a dubba mobile. it will be better i[censored] purchase chieneese mobile or any other local all mobiles are better to dubba of micromax.

Sir i have purchased Micromax Ninja A89, Model No :SERMOB0248 on 12 th April 2013.Due to some fault in charging port i have submitted my phone in 
AYUSHI ELECTRONICS M-115, YASHWANT PLAZA, LANDMARK RAILWAY STATION, INDORE (M.P.) - 452001 on 18 June 2013.
On the same day they told me that my phone's motherboard needs to be changed and it will take around 10 days. i am in constant touch from them from 28 june 2013.they are telling me that your phone will be delivered by next week, on next week they told me that sir it will take  5 days more and finally today they told me that company didn't send us the spare parts till now, so we cant say anything in how much time we will deliver you the Phone today already 40 days completed...
Is this some kind of joke they are doing with their customers.their Customer service is very poor, even the girl i have spoken told me very rudely.
she said "Sir aapko jo karna hai kar lijiye, main nahi bata sakti ki aapka phone kab ready hoga".This is not tolerable at any cost.
please do the needful i need my cell badly...
thanks in advance
shikha sharma

Dear Sir,

I purchased Micromax Canvas A92 on 6th Jan 2014. Within 2 months I started facing display problem. I submitted my phone at MicroMax Service Center at Ameerpet Hyderabad. They said that they will change the display and it will take 3-4 days. After 4 days I called to take the update. They replied we changed the display but still facing problem and need to send the phone to Bangalore for PCB repair. Its been 28 days that I have not received my handset. Every alternate I call and they revert that it will take 2-3 days. I am highly dissatisfied with the service. Kindly help.

My details are:-

Name: Tanu Tandon
Contact Number: [protected]
Model:A92
Job Sheet Number:8777649

It very unfortunate to inform you that, I bought a micromax mobile with one year warranty throw Home shop18. And with in warranty period display of the mobile become damage . Then, I went to authorized service center of micromax and they received the mobile immediately on 25th April, 2014 also reply it will take 10-15 days.

But It is 30th May, 2014 one month and one week spent but I have not get back my mobile yet. So Sir let me explain why should we use micromax item .Because it is too painful it any difficulty happen to make it repair. And why are you offering warranty which is just like impossible to get the facility for you authorized service center.

As a customer I should know how much time you need to offer service against a mobile, also inform me shall I get back my mobile or not. .After all three another mobile is also with me.

I am enclosing herewith the scane copy of receipt copy of my mobile

Address of Authorized Service Center

S.K TRADERS
SILCHAR, ASSAM
PH NO.[protected]

I had purchased micromax fun book tablet p362 on 13 June., 2013. But since the last 1 year I am getting the same problem again and again of very poor battery backup and no USB connection. Every time I take it to the service center they say it is motherboard problem and has to be sent to head office. For the first time they kept it for 2 months then again for 1 month and again they are saying to keep it for 2 months. I am a student and need the tablet for study purpose. Please help. service center executive behave in very rude manner, everytime they waste a lot of time by making the customer wait for 2 hours.

Respected sir,
I had given my mobile Micromax boltA59 to the authorized service centre of Micromax at M/S R K MOBILE SERVICES HANS PLAZA 24 EC ROAD DEHRADUN on 30 april 2014, due to some problem on my handset they said that they will send my handset to their head quarter for repair and all. They said it will take 20 to 25 days and after 25 days as i called they said it will take few more days and the same repeats till today they are just extending the date but not responding properly . I am facing so much problem due to unavailability of handset till date even i have called to customer care of Micromax also they are extending the date day by day i am facing so much problem also unsatisfactory answers. It's almost 45 days from the date i handed over my handset. Please sir see to it that would be a great help if you help me to resolve this.
Service centre no. :0135–2712372, [protected], [protected]
Jobsheet no. : E[protected]

Thanks
Sagar rawat
Contact no.-[protected]
[protected]@gmail.com

Dear Sir,
It is to inform you that i have given my micromax mobile A075, at service center Allahabad, dated 11-6-14, for small problem but till date there is no response from your service center however i contacted many times to service executive for knowing the status, but no response from service center. I have been fed up with the poor service is being given from your Allahabad service center. Kindly look into the matter and ask to the Allahabad Mayur service center to treat the customer like this. I look forward for your quick response.

Many Thanks.

Sandeep Mob no-[protected]

Dear Sir,
It is to inform you that i have given my micromax mobile A075, at service center Allahabad, dated 11-6-14, for small problem but till date there is no response from your service center however i contacted many times to service executive for knowing the status, but no response from service center and tomorrow talk to customer care and registered to my query request no. is [protected]. I have been fed up with the poor service is being given from your Allahabad service center.

Kindly look into the matter and ask to the Allahabad Mayur service center to treat the customer like this.

I look forward for your quick response.


Many Thanks.

Mohit Goswami
Mob no-[protected]

sir i have bought my canvas 4 at 3/9/2013 which was under warranty.I gave it to registered micromax service centre at 'M/S AARUSH WORLD LINK G-19 CHADDA COMPLEX GMD ROAD MORADABAD-244001' i was having problem in signals on both the sims slots. I gave my canvas 4 and they send it to the company and told me to wait for 1 month .After this prescribed time i went at service centre and they said they have repaired my canvas 4 but nothing was repaired and my mobile was in same condition as it was before, they just fooled me and when i asked why they hadn't repaired my canvas 4 they said so rudely that what can we do now.I am really disappointed by this poor service of branded company micromax which i have trusted.Please resolve my problem.My Request no-R1406FUPE10041129
jOBSHEET NO-N[protected]

Opposite Party=Micromax
Complainant=Varun Ranjan
Mobile Model=Micromax Canvas 2 Plus (110Q)
EMI no.=[protected]
Warranty= under warranty till december 2014

sir,
I purchased Micromax Canvas 2 plus on 15/12/2013 .After 80 days from date of purchasing, I got a small patch on my mobile screen.Gradually it started increasing.
i went to the service center (S.S.Telecome) on 5/3/2014.they took my mobile for 10 days, thereafter using 4 to 5 days, it again started showing the same problem.
Again i moved to the same service center on 12/04/2014.they kept my mobile for reparing.during this reparing period, i called many times to customer care, but no one picked up single call.Lastly I called to the toll-free number of micromax customer care, even then i got dissapointed by the rude behaviour of customer care represntative.They had only answer that, i have to wait as part of my mobile is not available.Even they took a complaint regarding this.Complaint number is [protected].they told me to wait for 15 days.again after 15 days, they gave me another time period of 15 days.Lastly after 40 days, i got my mobile on 19/05/2014.
this time also, after using 4 days, same problem came back.
Again on 27/06/2014, i submitted my mobile in the same service center.till now its there in the same service center .each time when i submitted my mobile, i got a job sheet number.

Job sheet number 1 = E[protected]
Job sheet number 2 = E[protected]
Job sheet number 3 = E[protected]

I am fed up of Micromax.I m badly get harrashed, as I am a businessman and my business is totally depandant on mobile.I am claiming on Micromax for full cost of mobile and harassment of Rs 1000 per day.


Thanks and Regards
Varun Ranjan
mob: [protected] / [protected]

please find the Photo Proof in the attachment.