Micromax Informatics Complaints & Reviews

Dear Sir,
This is to inform you that I have purchased Micromax A56 three weeks ago. Yesterday while I was uploading wallpaper it suddenly switched off and after that its not working. Today I took it to the nearest service center and they said that it is a software problem which they wont be able to repair. For that I have to visit another service center which is atleast 1 and a half hour distance from my place. So, its my question that if this sort of software problem is there then why they are selling these handsets. Its my earnest request to you to take necessary steps such as to get a replaced mobile or they should refund the handsets amount. Else I will be bound to file a complain directly in the consumer forum or any other legal steps which are available to me .
This is for your information & taking necessary steps.
Regards
Prianka Majumder
Advocate,
Mob No:[protected]/[protected]

I have purchased micromax funbook two months back , suddenly one day it is not working. There is no proper response from the service center. It is one of the useless product. The company should be banned in India. Cheating the customers Micromax is Number one.

Dear Sir,
I have purchased Micromax A73 from prakash electronics Jail Road Indore on 13th Jully 2012 . I am facing the problem of regular hanging of the O.S and other malfunctioning of the handset. i took this hanset many times to the service center but they could not provide me with the proper solution . So hearby i Abilesh Singh the owner of this handset request you to provide me with proper solution of this whole problem

Thankyou
Abhilesh Singh
[protected]

I bought micromax funbook p300 from homeshop 18 almost 1.5 month back from today (3rd sep 2012). it worked good for 2 days and suddenly there was issue of battery getting charged 100 % within 2 min from 30 % level and subsequently charger itself started malfunctioning after few days. i had handed over to the service center and they could not arrange the battery and charger till date and now they are not even responding to the help line provided for complaint status update.

I request each one of you not to buy micromax product.

i have purchased my micromax funbook tablet on 30/06/2012. After 2 and a half month it stoped working as giving me hanging problem and wifi signal problem . i had submitted my micromax fun book at “INDER INFOCARE” on 21/8/2012 @ micromax service centre, janaka puri. till date i have not recieved my tablet its been 20 days till nw i had visited their service centre so many times and evertime the told me that ur tablet had been sent to head office for reparing . every time i visit there they are givinge me another date. micromax are harrasing me for my tablet which i had purchased for micromax . but till now i had not recieved my tablet. i want my money back as well as u have to bear all the loss , as i was using the tablet for my business purpose. i want my money back .

On Line order No[protected] dated 29 Aug 12 to Home Shop 18, who sent me a dead phone and I was asked to contact Service center at U 17 Vishwa Deep tower Distt Center Janakpuri New Delhi, who took my phone on 31 Aug and returned with DOA certificate to get the replacement from shops/dealer which is futile. I am running from pillar to post. Having confidence in your product I have ordered and now facing agony. Please help me and provide me a an original phone. Thanks My Mob[protected] Email [protected]@yahoo.co.in

Dear Sir

I placed order with Home Shop 18 (Online) vide order No.[protected] dated 29.08.2012 and I was delivered a box by courier Boy named Kapil who took Rs 6000/- in cash from me on 31.08.2012. On opening box I found that I was supplied a dead phone with swollen battery. On contacting Micromax helpline I was told to contact there Service Center at UG-17, Vishwadeep Tower, District Center, Janak Puri Delhi-110018 ASP Name Inder Infocare on 31.08.2012, who took my phone and gave me receipt vide SALDL025R2163. On 01.09.2012 they have returned the phone with DOA Certificate & asked to got to any dealer for replacement. Accordingly I went to dealer at Mobile World, Shop No-29, B-1, DDA Market, Opposite Navbharat Apptt., Paschim Vihar, New Delhi-110063, who asked to me to contact the Home Shop 18. When contacted they gave another story which is not convincing.

I am running from Pillar to Post and being harassed. Please help me.

Sqn. Ldr. R.K. Tiwari (Retd.)
(M) [protected]
E-mail id:- [protected]@yahoo.co.in

I purchased a Micromax gravity full touch phone-x650 from Home Shop 18 (invoice no.110077 & oder no[protected] dt 06/08/2012, which came through courier and was defective mobile speaker not working.So, I request you to take strict action against them and kindly help me to get my product replaced.

I brought a micromax handset Smartphone A85 in Feb. 2012 and it started giving problems from the very next month.

In May 2012 i gave my complaint to SGS Communication Ludhiana (Micromax Smartphone Service Center) and they sent this to Delhi for repair. But after 2 Months the handset was just as i gave them with all the faults.

I refuse to accept and the person Amit (Prop. SGS Communication) acknowledged about the faults and talked with Mr. Amit (Micromax representative at Delhi) might be some engineer or senior. But the responce was really bad.

After 10 days again handset was having same faults and even the body was broken and there was no words for Mr. Amit Saggu.

From the last month they are still saying that the are waiting for the confirmation of HANDSET REPLACEMENT.

Please suggest me what to do? How to file a case or any solution to it.

Dear Sir,
I Lost my mobile Phone at L.B.nagar,Bus stop,Hyderabad.R.R.District,A.P. Please tell me where is my mobile.Who is using my mobile,his contact no.and details.
IMEI:[protected]
EAN No:[protected]
S/N: BYDA[protected]
Missing date: 12/08/2012,12:00pm,Bus stop.
Micromax Bling2 A55-White
Thanks&regards
Surendranath
suren.[protected]@yahoo.co.in

Hi purchase Micro max Q80 online it has been 10 days it does not connect to internet at time, when making a call the phone restart on it own, the software is so bad u cannot do anything, it is a brand new phone, i wanted micro max to take the phone back and provide a working android phone as a replacement, i have also purchase micro max fun-book P300 which one month back the tablet keeps on switching off automatically it will not get turned on until kept for charging the worst part is, it show 80% battery left then why it is getting switch off again and again, Micro max is making lost of money cheating the consumer, so i wanted to return both the product to micro max want my money back or a replacement with no fault reported for the product..... i spend Rs 4000 on Q80 Phone and Rs 6.500 for P300 tablet which is Rs10.500 for this cost i can get a very good product from Samsung... micro max is the worst company when it come to customer service as u have to wait for long in the queue at the service center that is at borivaly..
Please look into this i am still under warranty but do not have so much time to go to the service center and waste my time for a new product which does not work...

I have bought Micromax funbook from Reliance Digital Ujjain (M.P.) on[protected] in the name of Dharmendra Sharma ([protected]). It went out of order on 3-7-2012. Reliance people could not found service center for 7 days later I personally gave it to service center at Indore ( Ayushi Electrinics). It has been 50 days since it was broke down & I still not get it repaired. Of 365 days warranty they have already spend 50 days in there service center & now they are saying it will take minimum 20 more days to repair it. Please help me to get my gudget repaired & exent the warrenty by the lost period. Or help me in getting my money back.

I bought micromax funbook P300 from GIP, the mobile store on 6th July and I have visited the service center 4 time since then.and its not working properly, I have sent it to the service center in sector 18, 4 times and every time they tell me that there is no problem v have updated the software now it will work.

I had put this complain online on 7th July 2012. The mobile shop team read my complain and replaced the micromax funbook. They came to my house on 10th Aug 2012 and took the funbook back which I had purchased on 6th July and replaced it with a new on. I really appreciate that.

Today is 20th aug 2012, and my micromax funbook has shut down. It was working perfectly fine I was browsing shoppers stop website and it shut down and now it is not switching on. God know why.

I have read few comments about micromax funbook which says it works wonderfully, according to me its just one out of thousand which works. I have used so many electronics but never faced such problem with anyone.

Micromax Funbook has some major issue, I would like to tell the company, not to sell the product and trouble the customer

I would never recommend anyone to buy this product of micromax as I have faced the problem not once but twice.

I would request micromax to take some action otherwise I have to take some action against the company. I am a housewife managing two kids (4mths old and 3yrs old) and entire household. I bought this product as I thought I could use it in my free time and anywhere, but buying this has given me more stress as going to service center wasting time, energy. I don’t want to go through that again as it is the service center or the customer care don’t have solution for this.

I have wasted my 9000/- (this includes, screen, SD card 16GB, cover which is also of a very back standard and the funbook). And most the time

You can read my complain which was upload on 7thAug at :
http://www.consumercomplaints.in/complaints/micromax-funbook-p300-not-working-pr...⇄

Hi,I purchased Micromax a45 mobile from Univercell store in hyderabad(Dilsuknagar),one and half month before only.My Mobile stopped working.I purchased insurance also from the same store,they assured and promised for good service for my insurance.Now when my mobile is stopped working.First i took it to the micromax service center they refused to do a free service as if i hold insurance, and they are not ready to repair it, so I took to the stores,the response i recieved is worst.they say that the person(Manager) who promised has been resigned from univercell and we dont take any responsibility and refused to give service at all.Very pathetic customer service and no proper reply from any staff memeber in univercell.


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Regards
Ramakrishna

I PURCHASED MY MICRO MAX X222 ON DATED 25/04/2012 AND AFTER THREE MONTHS I HAVE A PROBLEM OF CHARGING,I DEPOSIT THIS SET TO SERVICE CENTER.SERVICE CENTER TOLD ME THAT YOU TAKE YOUR MOBILE AFTER 7 DAYS BUT I CAN'T GET MOBILE IN 2 MONTHS.AFTER THAT THEY GIVE MY CELL BACK AFTER SOLVING THE PROBLEM,BUT AFTER ONE TWO DAYS IT CREATES A PROBLEM OF NETWORK COVERAGE AFTER THAT AGAIN I GO TO SERVICE CENTER AND TOLD MY PROBLEM,AT THAT TIME THEY SAID TO DEPOSIT IT FOR REPAIRING.AFTER 25 DAYS I GOT MY MOBILE BACK AFTER REPAIRING NOW I GET MY MOBILE READY TO USE BUT SAME DAY I GOT NEW PROBLEM OF MOBILE HEATING AND NO BATTERY BACKUP.BATTERY IS NOT RUNNING MORE THAN 2-3 HOURS.AGAIN I GO TO SERVICE CENTER AND TOLD THE PROBLEM SERVICE CENTER SAID ME TO DEPOSIT AGAIN MY MOBILE FOR REPAIRING AND TOLD ME TO RECEIVE AFTER SEVEN DAYS.SO PLZ.TELL HOW CAN I MANAGE MY PROBLEM AND WHAT ARE THE SERVICES OF YOUR COMPANY.IT'S MAKE A VERY BIG PROBLEM FOR ME.
SEE ALL THESE PROBLEMS HOW CAN WE TRUST ON THE SERVICES OF MICRO MAX AND WHAT CAN WE DO FOR ALL THESE PROBLEMS.I HAVE THE LAST WAY TO GO UNDER THE SHELTER OF CONSUMER COURT WITH TAKE ALL THE COPIES OF JOB SHEET AND DEPOSIT SLIP OF SERVICE CENTER.
PLZ,SOLVE MY PROBLEM IF YOU CAN.

Dear Team,


My name is Rajiv Tomar I am working with Corportate Company ( Simbhaoli Sugars) . I have heard the name of Micromax in a leading brand that is why i bought a Micromax X660 Handset No : [protected]A/60/SERMOB103 dated on 26th May'12 from "Teens Gallery Shop No : 3 , Garh Road Meerut, Pin No : 250002 Uttar Pardesh". But regret to say that within 3 months my handset has encountered many faults such as ( auto switched off, battery discharge problem, hanging problem, display problem, Voice problem and many more), and become defected handset. Now it has been sent to service centre for repair ( Request No :[protected]/R1208FUBE1633569 on 13th Aug'12).Due to this day to day i have lost my business, my meetings, data stored in mobile and my daily clients faith.Who will responsible for all these issues..? of course the Mircomax, In such a short time, I have experienced pathetic services, lacked my faith & gained my mantle tension. As i prefer good brand first time i have switched to Micromax.In order to keep faith in brand like Micromax my humble request to you that please extend your favorable support and change my handset.It would great pleasure to develop rappot and faith with Mircromax once again.Otherwise unfortunately i have to crossed my way to knock the door of consumer forum as well as Media forum.

Pls note that this is not just a mail. I will not stop raising this case until i get solution of it.



I hope you will consider my case sympathetically and take necessary steps.



Thanking you.


Best Regards
Rajeev Tomar
[protected]

am purchase micromax mobile x276 .but that mic is not working on first day of purchase.
i want to ex-change that set .
purchase date of that mobile- 14/8/2012
okhla retails.




From Krishna kant goswami
mo-[protected]
[protected]@mail.com

Poor & worst service by micromax... I had given my micromax phone Q7 for service and its been a month & still i have not recieved the handset. I have been to the service center 5 times now & no proper response. No update of what is happening with the phone. 3rd class company with no customer service skills. No proper staffing , no procedures nothing. The jobsheet which was given has been closed with nothing been done to the phone. What a company is this? Do you have any kind of respect? If yes call me on [protected] & resolve my issue as soon as possible.

This is to inform you that I had purchased a new handset model Q5C, CDAM phone online form Sholic.com vibe bill no.5219 dt.28/03/2012 (Xerox copy of bill and dispatch advise attached). The handset received by me has a defect that its gets hanged very frequently and neither can I receive or make call nor work on any application. I have to switch it off and on it again every time it gets hanged. This happens very frequently and atleast 10 to 15 times in a day. I had complained about the same to the vendor but they say that the warranty is by the company hence its not their liability and to contact your self. I have also got the same checked in the service center at M/S Technique Services (West Bengal) 84-A Central Avenue. Kolkata, West Bengal 700012 and they informed that the handset has a software problem. I had got the same serviced by them but the problem still persists and they advised to contact the company as the handset is defective. As I know that the product of yours are of good quality but the one I purchased has some defect. Also the same is under warrant period as well. Hence I would request you to please help in getting the same replaced with the fresh piece so that I am able to use the same without any interruption. Do let me the process ahead to get the same resolved at the earliest. Let me know any further information that is required for getting the same resolved.

SIR,
I lost my cellphone MICROMAX Q5, IMEI No. [protected], with docomo sim card, on 14th august 2012 at navrachana university, Bhayeli, Vadodara, Gujarat.
The sim card has been blocked and got issued duplicate sim card. Request help me in getting it back.

Regards
Aswathi Unni