[Resolved]  MTS MBlaze Usb Modem — NO signal in Jaipur

I would like to bring to attention that the services of MTS MBlaze USB modem services in Jaipur is not upto the mark and the signal is extrmely poor or non available as such one is not able to connect to the internet service as provided by them. they have taken consumers for a ride and launched their product without any proper service backup. there is no solution available with them to this problem. I have purchased their modem on the 25 th of nov 09. and to this date they have not made any seroius effort to resolve the issue.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am totally agree with you my friend...

I m also add an another issue that mts-mblaze had deducting wrongly amount and say that I m possible for this ...




I m not satisfied with Mblaze deduction...

Hemant Prajapat
+[protected]
WRONG MAIN ACCOUNT DEDUCTION OF Rs. 294/-
I m purchased mblaze on 10th December, 2009 and i am recharge it with Rs.299/- which is top-up balance of Main Account balance .. I use it 1 month ... and the 10th of January my plan (i.e. mblaze15 --- 15gb free for 30 days) is over and I m using just Rs.5/- from main account... then I will recharge it with "mblaze night"(Free usage in Night wroth 10 gb) on 12 January, 2010 at 8'o clock in the evening.. At this time i check my Main Account Balance is Rs.294. and Data balance is 10.2 Gb.. and i m just check it on 13 January 2010, it will show Rs. 0...

I call the customer care ...
they says that it will deducting for usage of 147mb on 13 January 2010, at morning 11'o clock..
But at this time I m in the R.T.O. office and i carry the MBLAZE modem with me...

I m just saying that deduction is made by the MBLAZE... So i m not sure that MTS is more reliable... I m very lucky that i m using a prepaid broadband connection, , , otherwise it will deducting so many amount in my account...



MTS-MBLAZE is not reliable...

Hemant Prajapat
Jodhpur, Rajasthan...
+[protected]
I really don't no on which basis they are giving the advertisement for recharge of Rs 999 unlimited download. After recharging they will only provide 30GB for one month and that too they will divide that 30GB in two ways i, e 15GB for Hybrid and 15GB for 1X speed.
poor speed...no signal... dnt purchase mts

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information