MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I purchased a MTS Mblaze internet connection on 1st May 2010 from an authorised dealer. The wireless device worked fine for a couple of weeks and then one day the wireless modem was not recognised by my computer.
I was directed to the customer service office and belgaum and handed over the device to them for servicing. After 20 - 25 days i received a replacement from the MTS customer service center and was informed that the repalced...

Following is the complaint No.C[protected] opened on 15 Nov 2010 & below are the details mailed to MTS officials,but no action is being taken yet.
This msg is also sent to nodal.[protected]@mtsindia.in,appellate.[protected]@mtsindia.in,mts.[protected]@gmail.com, on 18th Dec 2010.To,

Manager,

MTS India,Mumbai.

Subject: Callous attitude and Incorrect charges.

Hi,

This is...

MTS – Most Terrifying Service
Frustration ka triple doze

Log on to website of MTS you will get fascinating message to ‘Recharge you MBlaze with couble of clicks’. Now read on my following experience will show how these couple of clicks recharge your Mblaze. You will be convinced that MTS is not ‘Speed ka Double Doze’ but it is ‘Frustration ka Triple Doze’

I had recharged my MBlaze for a...

STAY AWAY FROM MTS PRODUCTS AND SERVICES!
ITS THE WORST INTERNET SERVICE PROVIDER ON EARTH!!
THEY CHEAT PEOPLE WITH FALSE PROMISES FROM WORD GO...

TATA, RELIANCE IS A MUCH RELIALBE SERVICE PROVIDER.

THE PROBLEM WITH OUR COUNTRY IS THAT THESE KIND OF GUYS GET AWAY VERY EASILY, BECAUSE THERE IS NO SYSTEM TO BOOK THEM OR GET YOUR MONEY BACK...THE ENTIRE SYSTEM IS CORRUPT...

I AM PLANNING...

MTS is the worst service provider in the world, they give false promises and never respond to complaints, my data card gives a speed of 15 kbps as opposed to the promises of 3 mbps and the customer care executives close the complaints giving false reasons.Lodged almost 30 complaints!
I am planning to take legal action on them...

Anyone outhere pl, stay away from MTS if you want to save money as well as time!
br...

sir,
I am amit kuamr from jharia .i purchased mts modem on 28th oct.2010, after end of almost december still i have not got my reebok shoes.
mts modem no - [protected]....

sir,
i have purchased a mblaze datacard [protected] on nov28 with a reebok shoe offer,as per your conditions i have to recieve shoes withih ten working days , but i have still not recieved it and its going to near a month,
regarding this i have spoken to your customer are more than 15 times losing my valuble money, customer care responds very bad and not giving solution for this
i have also mailed you 2 times and this...

my MTS Mblaze internet was barred on Tuesday - 14th December 2010. the reason given to me was that the verification didn't happen. and the reason for the same of not happening is because they had updated my incorrect mobile number and email address. then a complaint for the same was raised with number 100800. it was never resolved. then last evening dated: 17th December 2010 at 11:44am i got a call from the following number - [protected]...

From: [protected]@hotmail.com
To: nodal.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; appellate.[protected]@mtsindia.in; tarun.[protected]@apac.eflagcomm.com
CC: customercare.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in; customercare.[protected]@mtsindia.in;...

I have taken a MTS Mblaze datacard on Feb 2010 after seeing their (misleading) advt.promising speed of 3.1Mbps, i am getting a speed of 0.1 - 0.2 which is not even 10% of their promised speed, i had complained this almost 20 times with customer service (hard to get them online min waiting of 15-20min on my paid call). i even send mails to their nodal officer and above but not even 1 reply from them. each time i raise a complaint, they will...

Hi,
I purchased MTS M-Blaze connection because I got it at a discounted price when I purchased my laptop from Chroma. But after 5 days they disconnected it without informing me, when I checked on this, I came to know that chroma has not submitted the docs. Even after this the connections were not restored,though I contacted MTS customer care around 10 times, everytime they were giving assurance like in two days it will be restored.They...

I have a MBrowse USB Modem (MTS) activated on june, 2010. But, on 10th sept, 2010 the company has jammed my connection illegally. They show me the cause that I've not responded to their call but, when I verified my registration, I've seen that the consumer name and alternative mobile number which they entered, are totally wrong. Now, the company is refusing to reactivate my connection. If they don't activate the connection,...

sir i have wrongly recharged on [protected] amount of Rs.249/-
instead of [protected] through OXIGEN.
these no. are of MTS mblaze internet service.
Tx :[protected]

so how can i get my recharge money back or on my No.???

regards
Shivam Gupta
[protected]...

I purchased MTS Mblaze 3.1 Mbps on the 12th of November, 2010. Considering their fair share policy, I was expecting a speed of 1Mbps and nothing more than that.
However, the speed that I got was 150-200 Kbps on average in Bangalore as well as in Cochin.
On the 14th of November, 2010, I sent an email complaint to MTS. I received an acknowledgement email immediately and another email the next day with my complaint number, which...

this is regarding the fair usage policy of MTS India which states that upto 12GB a speed of 3.1Mbps would be provided and after that a speed of 144Kbps would be provided. I have a total of 13.5 GB o[censored]sage left in my account and they are providing the speed of less than 144Kbps. Also for the last 4 days the MTS customer care has been not responding to any calls made to them. In the past multiple similar complaints have been filed by me with...

Dear Sir,
I am using MTS MBlaze Wireless Internet. I am facing Network Problem fro past ! Month i.e from October. Before October i was getting Full Network in my Residence & Vasai-Virar City. I am facing Network Problem across Vasai-Virar City & also at my residence i.e at Mulgaon Road, Tamtalao, Vasai Gaon (W), Vasai-401201. I am not getting any Signal Bars but sometimmes only 1 Signal Bar in Hybrid, Broadband & 1X Mode....

Dear Sir/Madum
My Name is Satish More
Lokmanya Nagar, Pada No. 4,
MTS USB Modem NO. [protected]

I have Taken MTS USB Modem and also taken Unlimited plan or Rs 999/- which is finishing on 6th Dec.
But Before that My internet service blocked before the date. When i am calling there call center that guys says that It will be activate within 24 hours. Also If I have taken unlimited plan why i need to...

Dear Sir,

I have purchased one braodband-datacard connection from the above company for using it in Indirapuram Ghaziabad on[protected] with 999 unlimited plan My connection No. is [protected] receipt no. 909/[protected] M/s Ria Telecom Vaishali, Ghaziabad. Right from day one I am not able to get the connectivity while working at home which I reported to the Company and subsequently they sent their executive who conveyed me that...

Hi.I have taken MTS MBLAZE in month of september.one agent has come to deliver it.i have submitted all my documents dully signed at time of delivery only.As per the policy of MTS(or in general internet service provider also)if any customer dint submit their document within 7 working dayz,they deactivate the service.Now after 97 dayz o[censored]sing my device they disconnected my device saying that they havent received any documents of mine.I called...

I baught broadband connection on 18 Nov. 2010, I am not getting proper connectivity and speed as company claim (3.1 Mbps). I am getting speed upto 300-400 Kbps and also very poor connectivity, I need to reconnect in every half an hour. I logged the complain to MTS customer care ([protected]) under complain no. Nov/8219 on 20 Nov. 2010 and complain no. Nov 8331 on 21 Nov. 2010, as per customer issue will be resolved in 12 working hours but...