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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 126

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H
husainkach
from Gurgaon, Haryana
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no detection of modem

Address:Mumbai City, Maharashtra

sir my mts mblaze usb modem is not getting detected i am calling the call centre since 17th july they promise me to solve the complaint i recieve a call on saturday 31st of july that a FOS will visit my location on 2nd of august wen i call back the call centre on 4th of august they say there is no complaint loddged in this name...
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shaik.khaja.ibrahim
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MBLAZE Speed

Address:Karnataka

MTS MBLAZE is said to be high speed connection but the speed of the connection varies. I had got high speed connection only for the first few days after purchasing. The speed at that point was around[protected] kbps. Now i get the max speed of 240 kbps.
I lodged a complaint against them in their call center and they told this will be resolved in two days, but it has been 7 days.
The call center is also cutting the call now when...
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Z
zameenravi
from Delhi, Delhi
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online recharge

Address:North Delhi, Delhi

Dear sir/mam
i have put online recharge of rs 349 my mts data card but recharge is not success full in my data card and 349 rs detect in my ubi account i am complaint many time mts customer care but mts staff is not help my any question and mts staff is behave rudely
plz hellp me

and one advice to all readers please don't purchase any product mts company because company is don't...
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Ramakrishnan A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Route - Navalur to Sipcot

Address:Kanchipuram, Tamil Nadu

Hi.,

On 27th July 2010 morning around 9 o clock i travelled from navallur to sipcot. For that bus charge is Rs.5 but conductor got Rs,50 and didnt gave change and asked me to go Depo to get remaining. But without saying Depo name he whistle the bus and went. Please do some arrangments to get back my remaining..

My Address is:
No 2/169., 2nd vijayaganapathy street,
Navalur, br...
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H
himanshuswami
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mblaze broadband or dial up connection

Address:Jhajjar, Haryana

my question is to all consumers of mblaze. mts is saying that they provide 3.1mbps speed.
but in actual they are not near half of the speed. mostly they give under 500kbps of speed. and now it is getting worst the speed is reduced to 50-100kbps. and this is consistent.

many time they have deducted balance and never try to resolve theb problem.

they have eaten many people money by deactivating service without...
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A
anilb32
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEVICE IS NOT WORKING PROPERLY

Address:Bangalore, Karnataka

I have purchased a MTS MBLAZE device. When I purchase this device i was told that i[censored] recharge this connection with Rs 999/- then you will get 3.1 Mbps speed and unlimited downloading with this. But after 10 days the device is not working properly and the speed is also not good. When I told my problem to the customer care of MTS, he told me that in their Rs 999/- plan there are some conditions. These are

1. This plan is not...
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N
netsenthil
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Balance Depletion

Address:Chennai, Tamil Nadu

I had recharged my MTS Mblaze prepaid device with 3 GB by paying 799 Rs. Balance in my account showed that I have consumed all the 3 Gb that I had recharged. Contacted the Customer Care and they are the most useless people who does not have any information on the connection log and forward the call to a backend team who responds that I have set Automatic Upates in my machine. I have not even connected the Mbalze device in my laptop on the...
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J
johnpujari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed

Address:Mumbai Suburban, Maharashtra

I have been following up with MTS for refund of an incorrect re-charge of 799 Rs. Details given below.

MTS prepaid no:- [protected]
Transaction ID:MCIT[protected]
Transaction date :- 4th July 16:30 hrs
PIN: [protected]
Amount : 799
payment mode:- credit card

I have been following up with them for quite some time. Given below is the trail mail:-

FW: Refund for...
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P
pawangharmalkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst connection

Address:Pune, Maharashtra

i would request anybody calling for mts blaze broadband please those people are the worst in services.
i had lodged a complaint on 23 june for network problem so they sent an hardware guy to rectify it which he told he is not aware about how to solve it as it was not his dept. and after some days i called up the call center to ask what happened to the complaint which i registered, they said that it is been closed. The customer was...
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R
rubanin
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worst speed

Address:Chennai, Tamil Nadu

As i have bought that MTS BROADBAND usb modem and they told that it wil work at spped of 3.1 mbbs but actually it was giving me a 40 to 50 kpps and in night time only 20 to 30 kpps and it was totally worst speed and as i have send many email to this mts customer care but no one even not responding to me and they are cheating all customers by fake advertisement and i have spent a 1999 rs was this useless product and better i advice that to...
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S
suhasacharya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pooooooorest connectivity and very slow

Address:Mysore, Karnataka

mts connectivity is worst in mysore and to be very precise in gokulam and this has been for months now. probably getting lethargic with growing business, surely not at all a good sign. do not choose mts modem for connectivity i[censored] are from mysore. getting worse day by day....
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R
Ram5927
from Dehra Dun, Uttarakhand
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DISCONNECT THE CONNECTION

Address:Sri Ganganagar, Rajasthan

I have taken a postpaid connection of MTS no. [protected] on 30 june,2010.Due to some reasons i have to go to out of station. So i want to disconnect the connection but the MTS providers are not disconnecting my no. and saying that i can disconnect the no. only after the 3 months untill i can't disconnect the no. So please help me....
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S
syed854
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

slow speed

Address:Bangalore, Karnataka

sir/mam,
i am syed, i have taken mts broadband connection 2 months before, mts had given a offer of free 15 days usage of 15GB, they said it will be speed upto 3.1Mbps. i used to get upto 1.7 Mbps. after free usage offer. i reacharge for 999 unlimited plan on 8/07/10. they said upto 15GB usage the speed will be upto 3.1Mbps. after 15GB it will be 100Kbps. from the day of recharge. i am getting speed not more than 100 to 300Kbps.even...
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karchoong
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connectivity Problems

Address:East Sikkim, Sikkim

I am Karchoong Diyali, a journalist and designer by profession. I have an MTS MBlaze modem no. [protected]. Despite lodging several complaints about the almost non-existent connectivity the company seems to be doing very little about it. This after claims about being the FASTEST MOBILE INTERNET in India. Although the network bar shows all the levels present, since a month back, there seems to be very little data transfer possible. It takes...
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nithinkadam79
from Bengaluru, Karnataka
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Horrible internet connection

Address:Bangalore, Karnataka

Hi,

My name is Nithin Kadam having prepaid Internet service from MTS Internet service provider. I have the MTS BLAZE internet service for past 3 to 4 months. The number is [protected].

There is absolutely no network coverage inside my house from the time I have bought this connection. Everytime I have to come out of my house near the gate to connect to the internet. I have made several calls and even escalated...
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rahulr220
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no speed

Address:Rohtak, Haryana

sir or mam im not getting speed of even 1mbps it give speed of around 100 to 4000 kbps and many of time show 0kbps even with full network........so kindly help me about this problem..
rahul yadav
[protected]...
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riteshwantoo
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service Quality

Address:Pune, Maharashtra

I've been using for the MTS broadband service for almost past 1 month now. it is a regular issue that the connection gets disconnected and i've to reconnect it repeatedly for using the service. several times it happened that i'm unable to connect to the any of the websites even if the MTS display screen shows that the internet is connected.
I've talked to the customer care several time the only assurance they are...
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A.K.Parthasarathy
from Bengaluru, Karnataka
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MTS Blaze broad band cheating game

Address:Chennai, Tamil Nadu

A.K.Parthasarathy
MTS BLAZE Data card: [protected]-PREPAID

I have purchased MTS Blaze Data Card on 2-6-2010 and paid Rs.2299. When seeing the browsing log i was astonished to see the following cheating game how the MTS guys play to fool the customers.
[protected].36.15 hours - total time browsed [hours, minutes, second] 00.00.01 - 3210.916 kb
[protected].54.17 hours - --do-- ...
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Sajala Sinha
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:Karnataka

I had purchased an MBlaze Mobile Broadband USB Modem from MTS M DN [protected] and had recharged it for 6GB validity period of six months on 26th May 2010 On payment of Rs.3588/-. On July 5th 2010, after only 40 mins and about 50 KB o[censored]sage (as per the connection log) I am told by MTS customer care that I have used up all the 6GB. When I asked them the details of the usage they have no answer and give me a complaint no. JUL2020 and tell me...
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ashokb23
from Salem, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS Bill Fraud

Address:Coimbatore, Tamil Nadu

I am a M blaze customer using thew number :[protected]
I recharged my account with 3 GB , on 21st June 2010 8.54 AM

Suddenly when i was browsing , i got the connection disconnected , when i verified i see 0 MB available for browsing
I suspect something wrong the bill processing or rating caluclation for the usage , as in the 9 days , i was in a remote town for 5 days where i cant even connect with 25kbps and...
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