[Resolved]  Mts — mts fluctuating and very low speed

Address:

West Delhi, Delhi

I bought mts mblaze device on the basis of promise that i would b getting a speed of minimum 500 Kbps whatever be the number o[censored]sers in the circle ..i wud be getting a minimum speed of 500 Kbps(kilobits per second) to a maximum of 3.1 mbps and i am not even getting a speed of 300Kbps and that too i was told by mts call executives that i am in a high speed area of janakpuri,new delhi..............the speed was so bad that i was forced to call the mts executives on the day of purchase of data card..........after one week an engineer visited ....he took the observations by the instruments and located the position of mts towers....he told me( as i am myself a technical person) that there are 3 towers of mts nearby my location ......all the 3 at a distance of just 500 metres from my house's location.......and he showed me the proof on software...............this shows how inefficiently the mts towers are working.......................and engineer was himself surprised that i am only getting 100-300Kbps(maximum)........he told me that not even me every person in my colony using mts mbaze wud be facing the problem........i am deeply frustated by the mts now..........that engineer told me that he will forward the details of the records that he has taken and accordingly some other engineer will visit who will check the signal strength of towers and will solve the issue............its been 3 days no one visited till yet..........that means its been 10 days in totality that i am facing this very low speed problem............i want to ask these mts people :-why should i be paying rs.999 per month(10 gb) for a mere 0.1-0.3 mbps???????? most of the mts executives are so illiterate ......they dont know how to speak....they dont have any knowledge ...........a number of times they have told me that i wud be getting a minimum speed of 500 kilobytes per second......loll....how is it possible in any case with a device stating 3.1 mbps(which means 396 kilobytes at maximum)....how come the device offers 500 kilobytes per second..........so customer care is very poor.......even in delhi.......i culdnt imagine wat would be the situation in small towns............................and speed fluctuates a lot at my location(on the basis of observation on www.speedtest.net …..at one instant it shows 0.32 mbps even after 30 seconds i[censored] click on retest speed,it will show only 0.07 mbps what the hell is this…….if an isp shows such drastic speed fluctuations within a 30 sec. time span ,it shows mts towers at many locations in delhi are totally inefficient………………whenever I call mts executives they tell me:-sir today by 4 pm ur problem will be resolved………….yesterday and day before yesterday mts executives told me that by 24 hours ur problem will be resolved….i don’t know when will these 24 hours end……..and wen will a fruit from mts emerge……….