MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

2ND COMPLAINT.
SPEED IS VERY VERY SLOW OF MY DATA CARD-NO-[protected]

WHAT CONSUMPTION / USES MY COMPUTER CONNECTING LOG BOOK SHOWS YOUR COMPANY MAKES 3-4 TIMES MORE BILL OF THAT.

100% CHEATING WITH THE CUSTOMER IS THE USE OF WORD FREE.
DIFFERENT PLANS-- ANY BODY CHOOSE A PARTICULAR PLAN, HE FINDS THAT BILLS ARE COMING MUCH MORE VALUED THEN THE PLAN. WHEN OUR USE IS A LIMITED ONE.

YOUR SALES PERSONS HAD MADE US ATTRACTED WITH MANY GOODNESS OF YOUR COMPANY'S SERVICES BUT ALL PROVED FALSE.

Loss valuable l time for writing for complaints
purchasing head ache by against payment of money
Dr.R R Karel
dr.[protected]@gmail.com

Hello ([protected]@yahoo.com)
my name is Miss Rita Tamaya, after viewing your profile in this site, then i feel like dropping this massage to you, please i will like to know more about you and if you can send an email to my email address i will give you my picture because i have something important which i will like to share in common with you. Here is my email address ([protected]@yahoo.com)
Rita.

Hi Deepak Soni,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Deepak Soni,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

I have mts no. I want to port my no. To another network. So I have tried For send port message but not received any response message. So I have call to customer care they told me wait for 2 days our executive will call uyou but not yet any call received .

Regards
Sandeep jadhav
[protected]

Hi, i'm fed up with the mts ppl's response... firstly i sent the port message in febraury, i dint get my porting id. i keep on calling to customer care always same reply wait for 24 hrs... and then again after 1 and half month i sent the porting id again in mid of march finally after scolding so much got my porting id... but they used cal daily and harass me to stay in their network so they'l credit 0 rs currency.. i said no.. bt stil they cancelled my porting id.. and after tat i kept on calling on them same answer i got.. then again in april i sent again the port message.. bt stil same wait for 24 hrs readymade answers.. their supervisor NAHIM mislead me lyk tis.. and also after so many calls, finally they said tat port message can be sent once in 3 months.. please do the needful and send the port message as soon as posible ([protected])

Hi Harsh Maurya,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

My number is : [protected]
I would preferably like you to call me after 6:00 P.M. if its a weekday and anytime in case of weekend.
Hoping for a response

Hi Harsh Maurya,
Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Anant,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Bagya Nath,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Bagya Nath,
As per our records, the customer service team had contacted you. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

Hi Subhankar Biswas,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

nothing will happen with all this. i am trying from last 30 days my no. is [protected] unfortunately i am in mts.
mts is just a junk. nothing else. sorry to say this buddy as because of we are living in India that's why we have to suffer though this problem. if it would happens in us or Canada they would have to suffer for harassing customers like this.


Faishal K.
malda
west bengal

Dear sir, I am Moumit Chakraborty and I use mts no. [protected] from last 1 year
and now I want to chang my mob. Operator but company not provide upc code to me sir please solution my complaint

Dear sir, I am Moumit Chakraborty and I use mts no. [protected] from last 2 year. I was not getting UPC for 1 months in a row .I want to change my mobile Operator but company not provide UPC code to me.My complaint Numbers Which are given by MTS are (1)'c[protected]' dated 10.9.2012 & (2) 'c[protected]' dated 20.09.2012, But There Was No Solutions .My mts no is [protected] & alt numbers is [protected].Please Help Me...

Sir/Madam

I have sent request from my mobile PORT [protected] to 1900 in order to get the UPC Code. I have tried several times sending this message. Every time my balance will be deducted but I didn't got any message till now.When I call your customer care representative every time they say presently the system is down try after 2 days. I am getting the same answer since 10 days.I want to switch back to my old network IDEA. There is not MTS network in my area. Please send me the UPC Code.You can contact me on my alternative number [protected].

Thanks,
Sai Mukesh

Hi Sai Mukesh,
We regret the inconvenience caused. Thank you for providing the details.
We will ensure that our customer support team will contact you.

Regards

MTS Customer Service India

Even I am trying to port my mobile number [protected], for me also the same problem mentioned by the complainant. I am trying to port from 13th OCT 2012

Regards

MTS India — MNP

I cant Port my MTS No i.e [protected]. from last 6 months.many times calls customer care but they can not help me.
so please help me to get portability.
Shamik Ghosh.
[protected]

ABOUT SPEED

MAINE MTS MBLAZE ULTRA WIFWI KHRIDA AUR USKI MAXIMUM SPEED 20 KB\S HI JA RHI HA .JBKI MERE DE SELLER NA KHA THA KI ISKI SPEED 1MB\S AYGI.

Internet Speed

They are commit of Internet speed is up to 9.8mbbs but they are giving only 0.45 or 1mbps. it is cheating with custmore.

frequent disconnection

sir my name is ravi agarwal and my mts no is [protected].i am getting frequent disconnection problem for past one week and i am not getting speed more than 1 mbps as per your plan u commit upto 9.6 mbps.kindly look into the matter

Hi Dr Nitish kumar,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Amrik Singh,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Amrik Singh,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

Fraud company MTS

Dear All users FYI please read the below conversation as regarding the refund of my MTS data card.

And m chasing their team since 11 july but till now they gives the sick excuses.


Dear Customer,

Thank you for writing to MTS.

We regret the inconvenience you are experiencing in this regards. At MTS, we believe that our customers inputs / feedback helps to improvise our services and ensure that we strive towards achieving customer satisfaction.

You have expressed your concern in the email dated Fri, 31st July '2015 regarding postpaid MTS number [protected] about connection cancellation, we would like to inform you that your account has been permanent deactivated on 31.07.15 as per your request.

We take pride in enhancing our customers with our response and friendly approach. It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach.

Please do write in for further assistance.

Thanking you,
MTS Appellate Authority

MTS My Account - Your account on your fingertips!

Online Bill payment
Check your prepaid balance and postpaid bill amount
Last 5 Recharge History
Register your query/complaint and track same
Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ‘My Account’


The reference number for this e-mail is 822028.

From: [protected]@rediffmail.com
Sent: Friday, July 31, 2015 04:22 PM
To: appellate.[protected]@MTSIndia.in;
Cc:
Subject: Re: REFUND

Dear Team

Today is the 7 working day as u mentioned in below mail.

whats the progress???

Thanks & Regards
Neeraj Kumar singh
[protected]


From: MTS APPELLATE DELHI <appellate.[protected]@MTSIndia.in>
Sent: Sat, 25 Jul 2015 11:21:14
To: "[protected]@rediffmail.com" <[protected]@rediffmail.com>
Subject: Re: REFUND
Dear Customer,

Thank you for writing to MTS.

You have expressed your concern in the email dated Thu, 23rd July '2015 regarding prepaid MTS number [protected] about refund, we would like to inform you that we have shared purchase invoice to next department and we would request you to wait by 7 working days from 23.07.15 so that we will assist you better regarding refund.

Please do write in for further assistance.

Thanking you,
MTS Appellate Authority

MTS My Account - Your account on your fingertips!

Online Bill payment
Check your prepaid balance and postpaid bill amount
Last 5 Recharge History
Register your query/complaint and track same
Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ‘My Account’


The reference number for this e-mail is 812369.

From: [protected]@rediffmail.com
Sent: Thursday, July 23, 2015 08:01 PM
To: appellate.[protected]@MTSIndia.in;
Cc:
Subject: Re: REFUND

Dear Team


Please find the attached invoice of data card.


Please processed my request ASAP, as u already delayed the procedure


Thanks & Regards
Neeraj Kumar singh
[protected]

From: "MTS APPELLATE DELHI"appellate.[protected]@MTSIndia.in
Sent:Thu, 23 Jul 2015 14:36:24 +0530
To: "[protected]@rediffmail.com" [protected]@rediffmail.com
Subject: RE: REFUND
Dear Customer,

>

> Thank you for writing to MTS.

>

> We regret the inconvenience you are experiencing in this regards. At MTS, we believe that our customers inputs / feedback helps to improvise our services and ensure that we strive towards achieving customer satisfaction.

>

> You have expressed your concern in the email dated Tue, 21st July '2015 regarding prepaid MTS number [protected] about refund of the cost of data card, we request you to share the invoice copy of purchasing the data card with us. This would help us in processing your request for further examination.

>

> We take pride in enhancing our customers with our response and friendly approach. It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach.

>

> Please do write in for further assistance.

>

> Thanking you,

> MTS Appellate Authority
MTS My Account - Your account on your fingertips!

>
Online Bill payment
Check your prepaid balance and postpaid bill amount
Last 5 Recharge History
Register your query/complaint and track same
Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ‘My Account’

>

> The reference number for this e-mail is 809140.


>
From: [protected]@rediffmail.com

> Sent: Tuesday, July 21, 2015 04:07 PM

> To: [protected]@MTSIndia.in;

> Cc: appellate.[protected]@MTSIndia.in;

> Subject: Re: REFUND

>

>
Dear Team

>

>

>

> Today is the 7 working day and last working day o[censored]r response for my datacard refund.

>

> But till now I didn't got any mail from ur side regarding the refund proceeding.

>

>

>

> Inform me urgent otherwise I will escalate this mail to ur superiors.

>

>

>

>

>

> Neeraj

>

> [protected]

>

>

> Thanks & Regards

> Neeraj Kumar singh

> [protected]

>

> From: "MTS Customer Care"[protected]@MTSIndia.in

> Sent:Fri, 17 Jul 2015 12:20:24 +0530

> To: "[protected]@rediffmail.com" [protected]@rediffmail.com

> Subject: RE: REFUND

>
Dear Customer,

>

> >

>

> > Thank you for writing to MTS.

>

> >

>

> > We regret the inconvenience caused to you.

>

> >

>

> > You have expressed your concern in the email dated Fri, 17th July '2015 regarding prepaid MTS number [protected] about refund, we would like to inform you that online trace is required of current speed to process the refund approval. However we have marked the mail to the concerned department to resolve the issue on priority. In this regard team will contact you within 24 hours.

>

> >

>

> > However still if you want to escalate the issue you can mail on appellate.[protected]@mtsindia.in.

>

> >

>

> > If you require further assistance please do get back to us. We would be glad to assist you.

>

> >

>

> > Thanking you,

>

> > Abhishek Tiwari

>

> > MTS Customer Care
MTS My Account - Your account on your fingertips!

>

> >
Online Bill payment
Check your prepaid balance and postpaid bill amount
Last 5 Recharge History
Register your query/complaint and track same
Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ‘My Account’

>

> >

>

> > The reference number for this e-mail is 803162.


>

> >
From: [protected]@rediffmail.com

>

> > Sent: Friday, July 17, 2015 07:25 AM

>

> > To: [protected]@MTSIndia.in;

>

> > Cc:

>

> > Subject: Re: REFUND

>

> >

>

> >
Dear Team


>

> >
I didnt got a call from your technical team at 6.00 pm yesterday.


>

> >
I am not that much free enough that I wait for your call to available always at my system with datacard.


>

> >
Provide me ur escalation matrix i will handle it properly.


>

> >
Listen i need the refund urgent.

>

> >

>

> > Thanks & Regards

>

> > Neeraj Kumar singh

>

> > [protected]

>

> >

>

> >

>

> > From: MTS Customer Care <[protected]@MTSIndia.in>

>

> > Sent: Thu, 16 Jul 2015 11:00:19

>

> > To: "[protected]@rediffmail.com" <[protected]@rediffmail.com>

>

> > Subject: Re: REFUND

>

> >
MTS My Account - Your account on your fingertips!

>

> >
Online Bill payment
Check your prepaid balance and postpaid bill amount
Last 5 Recharge History
Register your query/complaint and track same
Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ‘My Account’

>

> >

>

> > The reference number for this e-mail is 798780.


>

> >
From: [protected]@rediffmail.com

>

> > Sent: Wednesday, July 15, 2015 05:31 PM

>

> > To: [protected]@MTSIndia.in;

>

> > Cc:

>

> > Subject: Re: REFUND

>

> >

>

> >
Dear Team


>

> >
I dont want to talk to anyone. I need the refund on urgent basis.


>

> >
Kindly process the request.

>

> >

>

> > Thanks & Regards

>

> > Neeraj Kumar singh

>

> > [protected]

>

> >

>

> >

>

> > From: MTS Customer Care <[protected]@MTSIndia.in>

>

> > Sent: Wed, 15 Jul 2015 17:20:16

>

> > To: "[protected]@rediffmail.com" <[protected]@rediffmail.com>

>

> > Subject: Re: REFUND

>

> >
Dear Customer,

>

> >

>

> > Thank you for writing to MTS.

>

> >

>

> > We regret the inconvenience caused to you.

>

> >

>

> > You have expressed your concern in the email dated Sat, 11th July '2015 regarding prepaid MTS number about refund, we would like to inform you that we have escalate the issue for the refund. In this regard team will contact you within 48 hours.

>

> >

>

> > If you require further assistance please do get back to us. We would be glad to assist you.

>

> >

>

> > Thanking you,

>

> > Abhishek Tiwari

>

> > MTS Customer Care
MTS My Account - Your account on your fingertips!
Online Bill payment
Check your prepaid balance and postpaid bill amount
Last 5 Recharge History
Register your query/complaint and track same
Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ፹ Account⼯span>


>

> > The reference number for this e-mail is 793634.


>

> >
From: [protected]@rediffmail.com

>

> > Sent: Saturday, July 11, 2015 06:45 PM

>

> > To: [protected]@MTSIndia.in;

>

> > Cc:

>

> > Subject: REFUND

>

> >

>

> >
Hii Team


>

> >
Due to bad network coverage and speed i want a refund for my Mts ultra wifi dongle (Dongle no. [protected])


>

> >
I have not crossed the limit of data usage and days that is mandatory for refund.


>

> >
I an enclosing the Invoice scan copy below and kindly process my request ASAP.


>

> >
Please find the attchment.

>

> >

>

> > Thanks & Regards

>

> > Neeraj Kumar singh

>

> > [protected]

Hi,

I am writing in concern to MTS post paid WIFI I was using. In the begnining it worked fine but after two months it got worst in speed. I tried to resolve this with customer service but didn't get any proper response. I closed my connection on July 20, 2015 when one of the person from MTS collection team sent me the required email on the same. I paid the final amount of Rs 1463 and confirmed with him that there is no outstanding dues after that. Since then I had been receiving emails saying Rs 947 is still due . I called up customer service on july 29, spoke to Gaurav (CSR) and Sunny (Floor supervisor) who said that they are not aware of this settlement as this is a different department. Sunny advised me to send the same email to Customer service which I received as full and final so that they can look into this and get a resolution in next 24 hours. I did the same but no response came. All emails I received after that was to get the payment done for Rs 947. I had written several emails to MTS customer service but nobody bothered to look into that matter and provide resolution.

On Sep 5, 2015 I received email from MTS saying final demand notice in which it was mentioned if I didn't pay Rs 947 then this will be forwarded to legal proceedings. I replied back to that email to customer service asking why this is coming again and again. As usual reply I got was pay this outstanding and re request the closure of the services. On Sep 9, 2015 my wife receives a call where the person stated that he is from Tis Hazari court and there is a legal notice that needs to be sent to me and I have to be present on Friday in court. My wife directed that person to me. I spoke to that person and asked when I have already sent all required documents to MTS via email why he is calling like this. I explained him the situation but the reply he gave was either pay the bill or get ready for penalities. I asked him to send me notice so I can present the same in court all proofs which I have against the complaint which he is putting on me. I also asked him why I didn't get any proper reply to my concern which I sent via email to Customer service. The reply was customer service is not authorized to reply on such emails till court does not allow them to do. Isn't this weird to hear and who can believe that customer service is not authorized.

I know that there will not be any resolution even on this so I am putting this to consumer court and seek a resolution from their end.

MTS # [protected]

This is the worst customer service I have ever seen in my life.

Hello sir

I m a mts user my in [protected] .i m realy felt very bad with the services of MTS i hav3 taken a 999/- plan but from pdt 6 month they are cheating with me .without any reason the are impossing me the value added charges and if i call cuatomer care the never revert back and dont take any complain .i need the authority no of MTS plz provide me if any one have .my no is [protected]
Deepak garg

Mts never understand the problame of the customer and i need the result of my complain .i have talk to MTS Manager MR Jitender verma but he is also not responding.now i m going to file an FIR againt MTS

Hi Kalp. S,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Kalp. S,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

hello
this is my mts mblaze number [protected]. I want to know why is there extra charges of Rs. 500 for adjustments is written there in the bill of October as i didn't use 8gb day in a month.So the total bill is of 885 rupees.The total current reading is 5975. Please give me the details of these extra 500 rupees as i got several sms daily of crossing cresit limit. what is this credit limit and how is it acrossed

Regards
Gopesh Sharma
gopesh.[protected]@gmail.com

Very bad service by MTS

Hi Surender Kumar,
We value your concern. We appreciate your feedback and will ensure that the customer service team gets in touch with you asap and addresses your concern.

Hi bajrang lal swami,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Bajrang Lal Swami,
As per our records, the customer service team had contacted you and balance deduction of calls made by you except Rs.4 deducted for VAS is credited in your account. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

Hi Sumitmw,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Tariff — Cheating

I have provided with false info regarding the call charges before taking the connection by the retailer

Hi Vikas kumar,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Dear Sir/Madam,

Here I want to say that i did not get solution of my problem no body from your side contact me and when i try to contact your customer care by mail, call they totally mislead me by wrong information like as per trai regulation tariff more than 6 month validity is close now but in attachment i have proof many operator have tariff for 1 year validity. Also my case is different i am old user who using tarif[censored]nder team an condition mention with tariff.



Vikas kumar
mob:[protected]

Hi Vikas kumar,
As per our records, the customer service team tried contacted you but your number was not reachable. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

CONTACT ME ON BELOW GIVEN NUMBER AND SOLVE MY PROBLEM

Vikas kumar
mob:[protected]

After too much time i did not get solution of my problem.

Dear Sir/Madam,

My MTS number [protected] i am using this number from last 1 year i recharge it with 191 rs tariff in October 2011 with following tariff condition

(i) Local call 1/2 paisa per sec.
(ii) STD call 1/2 paisa per sec ( Maximum 400 min per month after that 1paisa/sec).
(iii) Validity Lifetime subject condition of minimum 900 rs recharge in 6 months.

Since i am fulfilling the last given condition still my tariff plan get expire and my current call rate is 1p/sec, it is either by technical fault or you are cheating the customer by misguiding about tariff plan. So i request you to solve my problem as soon by providing me my old tariff plan. Since i am complaining many time but i get no response so i request you once again to solve my problem.



Vikas Kumar
Mob: [protected]

Cheating by tarrif plan
Dear Sir/Madam,

My MTS number [protected] i am using this number from last 18 month i recharge it with 191 rs tariff in june 2011 with following tariff condition

(i) Local call 1/2 paisa per sec.
(ii) STD call 1/2 paisa per sec ( Maximum 400 min per month after 1paisa/sec).
(iii) Validity Lifetime subject condition of minimum 900 rs recharge in 6 month.

Since i am fulfilling the last given condition still my tariff plan get expire it is either by technical fault or you are cheating the customer by misguiding about tariff plan. So i request you to solve my problem as soon by providing me my old tariff plan

jeevan kumar sharma
[protected]

Dear Sir/Madam,

My MTS number [protected] and [protected] i am using this number from last 1-1/2 year i recharge it with 191 rs tariff in October 2011 with following tariff condition

(i) Local call 1/2 paisa per sec.
(ii) STD call 1/2 paisa per sec ( Maximum 400 min per month after that 1paisa/sec).
(iii) Validity Lifetime subject condition of minimum 900 rs recharge in 6 months.

Since i am fulfilling the last given condition still my tariff plan get expire and my current call rate is 1p/sec, it is either by technical fault or you are cheating the customer by misguiding about tariff plan. So i request you to solve my problem as soon by providing me my old tariff plan. Since i am complaining many time but i get no response so i request you once again to solve my problem.



Vikas Kumar
Mob: [protected]

Hi,
I am Roushan, resident of east delhi. My MTS mobile no is - [protected].
I am a Marketing Manager in a MNC company due to which i have to travel a lot and due to this i am using this of mine MTS mobile no whenever i am in delhi.
This time i came to delhi on 21st August 2013 and recharged my mobile with Rs 50 (coz at that time they were promoting full talk time in Rs 50 recharge).

On 23rd Aug 2013, i received a sms on my MTS mobile regarding deduction of Rs 5, i immediately called to cust care exe to knw that why they deducted this money, so he told me that some event masala event is activated on my no. I told him that i did not activated any service but he told that he cant do anything except deactivating the service. I told him to deactivate the service, he told that he deactivated that service and after that i disconnected the mobile.
Today i.e. 25th Aug 2013, when i checked my Mobile balance, it showed deduction of Rs 10. Again i Called to cust care exe and what i got to know from her is that that particular Event Masala service is still activated on my no. Means the earlier cust care exe did not cancelled that services earlier.

I just wanna ask the MTS that is it the services which you guys are providing.
First of all you activate any services from your side and then start deducting money... Acchha tarika hai Customers ko BEBKUF bana k paise kamane ka...
I just wanna know that without my acceptance how a service got activated and even after converstaion with your cust care exe for deactivation how it did not got deactivated.

It simply shows that the MTS Company as well as the Cust Care exe of the Company are liar...they are simply a CHOR who steal the money of their customers.

Other Customers, its a request from me that kindly chk your balance on daily basis coz ye Sale MTS wale aise he Sare Customers ko BEBKUF bana k har customers se Daily Rs 5 or even more Earn kar rahe hai...so Guys be Careful from this CHEATER Company and even more CHEATER Cust Care exe of the Same company.

Network problems

Dear Sir Please fix this problem on the network conducted here Boht hit Thanks SANJAY

Lost MDN Number

I lost my MDN. Please help me to get it back. The M Blaze UI says message sending failed when I opt to know my MDN. Contact : Kunal PH - [protected] E Mail - [protected]@gmail.com

MTS Network

Sir, I lives in Dwarahat (Almora)and in our localty there is no MTS network available. My brother has brought a MBlaze for me but I'm unable to use it... Please help me..

Hi Mayur Kumar Agarwal,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India

Hi Mayur Kumar Agarwal,
As per our records, the customer service team had contacted you . Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

Sir,
I bought a mts data card MDN no [protected] in october
i has been recharged it three times with unlimited plan of 999 but i can't use it due to speed problem. they said that the speed of this device is 3.1 mbps but i got the speed upto 60 to 70 kbps. that why i am suffering.
i has been registered the complaints many times but they are not responding.
Sir, i am requested to you that please try to resolve my problem.
i shall be grateful for your act of kindness.


Your's Sincerely
Lalit Sharma
Data Card MDN no-[protected]
mobile no : [protected]

Hi Abhay,
We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Abhay Doshi,
As per our records, the customer service team had contact you . We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

MTS Data Card — WROST SPEED

Mts Mblaze “The great cheater of indian telecom market.”

TOTALLY FAKE

• Speed upto 3.1 Mbps
• Fastest uploads at a speed to upto 1.8 Mbps

My data card no is [protected]
MY complain NO IS C[protected] AND C[protected]
We are getting speed only 64KBPS
We are tired o[censored]sing this data card
We doing many complaint in customer care
But no reply till today
we need engineers at my address
So , request to all people don’t buy MTS data card
MTS DATA CARD IS COMPLETE FLOP SHOW
THANK YOU

Ravi Abhay Trading Co
8/16, narayan dhuru cross lane,
2nd floor, banda house no 15,
Mumbai 400003

Hi Abhay Doshi,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi nanjundas,

We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.

Regards
MTS Customer Service India

Hi Nanjundas,

We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

sir i buy mts net setter for 750 postpaid plan they said the speed will be 3.1 mbps but i got the speed of 10-12 kbps i called custermr care they said change plan to 799 i paid 120 and i changed to 799 i still reciveing the speed 10-12 kbps i call custermer care they didn't respond good and i thron the net setter now they force me to pay the bill

I have bought MTS Dongal before one. I filled many complaints regarding the speed but the speed does not increase above 1MBPs though I have paid Rs.1500/- for the same.

Sir, i bought a new MTS Mblaze data card recently. I'm using 650 postpaid plan and as usually they said the speed will be 3.1 mbps but i'm getting speed 10-15 kbps. I was fooled by MTS. Is there any solution for this. I'm for Tamil Nadu, Chennai.
my mobile number- [protected],
my MDN number- [protected].

hi my data card no [protected]
i mailed u 3 days ago they ask 24 hours time to contct back
but still wiating for their answer
m waiting for any private service provider to start their servive in my area
so tht i will leave this sucking mts connection
they dont care for postpaid connection so i can imagine how they deal with poor prepaid ones
mts guys u n ur networks sucks

My mts id [protected] i have been using MTS mblaze for more than 4 months and since the time of purchase i have been incurring some speed issues and i have registered the complain for it and some staff person came to check and resolve my problem but even they admitted nothing can be done and MTS claims to give 9.8 rather i got just the .8 and then after some months i requested to dis continue my services after paying the bill. But they kept the connection active and kept harassing me to pay the bill. For the 1st month they sent their executive to collect payment and later months i had to go in person. But for the last payment they threatening to come home and collect the money. They are even threatening by sending me legal notices. I have attached a screenshot of my download speed.
P.s my home is at the top floor i.e 4th and its located at a very major area in chennai and its even ventilated from all the 4 sides.

Dear Customer,

We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India

MTS — Data card number required

I lost my data card number. Please provide the data card number ASAP. Find the Data card details below. MODEL : AC2792 MEID : A0000037CD5397 S/N : AB[protected] My Contact number : [protected]

Balance not received bank account credit

15-Feb-2015 (15-Feb-2015) POS PRCH POS[protected] www.ccavenue.com/charg SBIPG [protected] Recharge Date[protected] Recharge Amount 110

Hi,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Austin,
As per our records, the customer service team tried contacted you but your number was not reachable. Please provide your alternate number.

Regards
MTS Customer Service India

Hi Neeraj,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Neeraj,

We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

Hi Prasad,
We regret the inconvenience caused. Please specify your alternate Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Prasad,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

MTS Data Card — speed

Hi i am from nazarathpet poonamallee i have buyed mts data card before one month with 5gb free for one month during that one month speed was good so i plan to put unlimited plan but now the speed was just 0.25kbps am suffering alot so please dont buy mts data card its a [censored] a company they are big cheaters

Hi,
We regret the inconvenience caused. Please specify your Contact number and name so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

my contact no is [protected]. I'm trying to register but I do not receive the code on my dongle application window.

Hi Benithm,

Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India

Hi Benithm,

As per our records, the customer service team had contacted you. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

To be fair, the complaints was addressed repeatedly and solved. I'm ok with mts

MTS data card is not activate and service

I purchase MTS data card on 23 December 2014 and it still showing disconnected. Kindly look to this matter

Yes. MTS data cards are not working properly.

--
Classicrummy8.

Hi Ankit Saini,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Ankit Saini,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

Hi,

My contact numbers are [protected] and [protected]. And also please note that meanwhile I contacted to MTS Nodal Officer Mr. Abhishek, his contact number is [protected]. He file a complaint for the same with complaint number "C[protected]" and told me that your problem will be solved within 3 days i.e. till 07.29.2012 but problem is not solved and now he is not picking the phone from last 2 days.

Please help me out.

Hi Ankit Saini,
Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi MTS Customer Service India,

Could you please mention the date by which your customer support team will contact me as already 4 days have been passed and no one contacted me and also your Nodal Officer is not picking up my phone?

Please remember 19 days have passed away and you did not provide any solution. And the only thing you are providing me are the false promises.

Hi Ankit Saini,
As per our records, the customer service team tried contacted you but your number was not reachable. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

deactivate my mts datacard

my data card no is [protected] purchased through Roopa, Who is running mobile shop at srirangpatna bus stand . buy the time i collect . it is given to some other person, being used currently.they are not returning my data card.