MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

MTS Mblaze — broadband or what

I used mts mblaze zte usb data modem ([protected]) with unlimited plan, but speed like "10 year later internet speed"

so i want to speak mblaze's official, that make it better....

Hi Amarnath Paramasivam,
We regret the inconvenience caused. Please specify your Contact number
so that we can contact you to resolve your issue.

Regards

MTS Customer Service India

mts-mblaze — Services & Worst Customer Services

Dear Sir/Madam

I have taken MTS-Blaze in the month of Nov'11.Internet speed claimed by them is 3.1mbps.However they had provided maximum speed of 600 kbps in the first month.From 14th Dec to 30th Dec, connection speed was 30 kbps.So I requested them to cancel the service,but on 3rd of Jan'12 one of engineer from MTS came to my home and requested me to correct the issues.However,same has not happened so i requested them to take the dungle back and i dont want any service from MTS blaze.From 3rd of January to till date I have not used MTS blaze,but still they are sending me the bill for payment.

I am feeling really bad that i have to pay the money for the services which I have not used.So request you to look into the matter and try to help me.,


Regards
Sanjit

Hi Mustaquim Khan,
We regret the inconvenience caused. Please specify your Contact number
so that we can contact you to resolve your issue.

Regards

MTS Customer Service India

HI Princi Narula,
We regret the inconvenience caused. Thank you for providing the details.
We will ensure that our customer support team will contact you.

Regards

MTS Customer Service India

hi
I Princi Narula don't want MTS services anymore, MTS does nothing other than blowing its own trumpet.
So, you please keep on blowing your trumpet and disconnect my services properly and refund me my money which I paid to you for that almost dummy dongle and collect it from my place.

Hi Maverick Singh,
We regret the inconvenience caused. Please specify your Contact number
so that we can contact you to resolve your issue.

Regards

MTS Customer Service India

Hi Garvit Banga,
We regret the inconvenience caused. Thank you for providing the details.
We will ensure that our customer support team will contact you.

Regards

MTS Customer Service India

Hi Amit Gupta,
We regret the inconvenience caused. Please specify your Contact number
so that we can contact you to resolve your issue.

Regards

MTS Customer Service India

MTS/MOBILE — SERVICE ORIENTED

SIR I SRI KOUSHIK BHABAI ARE A CUSTOMER OF YOUR MTS MOBILE SERVICE
PROVIDER .SIR SO MANY I WAS SEND MAILTO YOU BUT NO RESULT ,SIR .I
FINALLY DECIDED IF WITHIN ONE WORKING DAYS YOU WILL NOT SOLVED MY
PROBLEM I BOUND TO LEAVE YOUR SERVICE.
FROM FOUR MONTHS I WAS REPEATEDLY REQUESTED FOR GETTING THE SEVICE OF
DND ACTIVATION AND ALSO SEND SMS i.e. START DND TO 1909,BUT SORRY TO
SAY STILL NOW THATS NOT ACTIVATED.AND ALSO DUE TO SOME UNAUTHORE
DEDUCTION RS. 80 WAS DEDUCTED BELONGED ONE MONTH IN MY NUMBER
[protected]
MY ALTERNATIVE NO. IS [protected]
I AM SORRY TO SAY THAT 17/11/2011 ALSO RS. 20 WAS DEDUCTED
FROM MY MAIN BALANCE SIR I WANT TO GET A QUICK RESPONSE AS I DECIDED
ABOUT YOU SERVICE
sir please respond soon&refund rs. 20+80=100 if you want I enjoyed
your service continuously

HI Kumarjit Singh,
We regret the inconvenience caused. Thank you for providing the details.
We will ensure that our customer support team will contact you.

Regards

MTS Customer Service India

Hi Omkar,
We regret the inconvenience caused. Thank you for providing the details.
We will ensure that our customer support team will contact you.

Regards

MTS Customer Service India

my mts no is [protected]...it was typo mistake in the complaint i posted..

Hi Nilesh Phulsundar,
We regret the inconvenience caused. Thank you for providing the details.
We will ensure that our customer support team will contact you.

Regards

MTS Customer Service India

Hi Diptam Dutta,
We regret the inconvenience caused. Please specify your Contact number
so that we can contact you to resolve your issue.

Regards

MTS Customer Service India

Hi Vikram Kumar,
We regret the inconvenience caused. Please specify your Contact number
so that we can contact you to resolve your issue.

Regards

MTS Customer Service India

i am very much disappointed with mts customer service.they are not helping the customers but are creating problems for the customer .After removal of my cric app, the charges is still continued .from last 5 days i am complaining about it and getting nonsense and rude replies & at last they have disactivated my call to their experts.

with very much dissatisfaction i want to say that MTS call center service is most worst & disgusting i have ever seen, their staff dont know how to talk to customers and are the most fraud ones.They only know about pressing Beep and disconnecting call when fail to help.

I recommend everyone not to use & make a deal with mts services.

with regards
puja shaw

Hi,
We regret the inconvenience caused. Thank you for providing the details.
We will ensure that our customer support team will contact you.

Regards

MTS Customer Service India

Hi Vinsing
We regret the inconvenience caused. Please specify your Contact number
so that we can contact you to resolve your issue.

Regards

MTS Customer Service India

my money should be return as far as possible

MTS — balance drop automatically

Hi sir, my mobile no [protected]. i dont like to use vas services. but without any action automatically activation love combo pack. i don't know how it is activated. plz cancel the service n refound my money Rs.30.

Dear customer care

Please provide service . your name is customer care but work is careless .
Trilling mail reply your side in writing { your complaints (JUN/3673, JUN/3751 and JUL/51) have been closed as issue has been resolved. }
But no visit no salutation why all complaint’s are closed your service is very poor .

Regard

Santosh Bhavsar

[protected]
From: MTS Customer Care [mailto:[protected]@MTSIndia.in]
Sent: Monday, July 07, 2014 9:52 AM
To: [protected]@gmail.com
Subject: RE: PROBLAME IN MTS DETA CARD

Dear Mr. Bhavsar,

Thank you for writing to MTS.

We sincerely apologize for the inconvenience caused to you. You have been an esteemed customer of MTS family.

You have expressed your concern in the email dated Thu, 03rd July '2014 regarding MDN [protected] about your complaint, we would like to inform you that we have checked your account and found that your complaints (JUN/3673, JUN/3751 and JUL/51) have been closed as issue has been resolved.

Further if you are facing the speed issue, kindly shared the mentioned below details so that we may assist you in best possible way.

Contact Number:
Customer Name:
Signal Bar:
Speed on "Speedtest.net" (We would request you to manually select MTS India Server before starting speed test on www.speedtest.net site):
Area Pin Code:
Complete Address:
Checked on another system:
Checked at other Location:
Since/when issue occurred:
Slow speed trend (Whole day/Specific time)

Let us know if you require any further assistance, we would be pleased to assist you.

Thanking you,
Anand Dwivedi
MTS Customer Care
________________________________________
MTS My Account - Your account on your fingertips!
• Online Bill payment
• Check your prepaid balance and postpaid bill amount
• Last 5 Recharge History
• Register your query/complaint and track same
• Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ‘My Account’ 318654
The reference number for this e-mail is 318654.

From: [protected]@gmail.com
Sent: Thursday, July 03, 2014 08:00 PM
To: [protected]@MTSIndia.in;
Cc:
Subject: RE: PROBLAME IN MTS DETA CARD
Dear sir

Please provide salutation other wise discontinue my service

We are all ready log complain but not result

Complain no 1:- jun/3673 no visit but complain close
2 :-jun/3751 no visit but complain close
3:- jul/51 but till date no visit no salutation

So do the need full

Regard

Santosh Bhavsar

[protected]

From: MTS Customer Care [mailto:[protected]@MTSIndia.in]
Sent: Monday, June 30, 2014 2:07 PM
To: [protected]@gmail.com
Subject: RE: PROBLAME IN MTS DETA CARD

Dear Mr. Bhavsar,

Thank you for writing to MTS.

We sincerely apologize for the inconvenience caused to you. You have been an esteemed customer of MTS family.

You have expressed your concern in the email dated Sun, 29th June '2014 regarding MDN [protected] about speed issue, we request you to share the mentioned below details so that we may escalate the issue to the concerned team and resolve the issue at earliest. Kindly permit us an opportunity to resolve the concern and we assure you that we would deliver our best to you.

Contact Number:
Customer Name:
Signal Bar:
Speed on "Speedtest.net" (We would request you to manually select MTS India Server before starting speed test on www.speedtest.net site):
Area Pin Code:
Complete Address:
Checked on another system:
Checked at other Location:
Since/when issue occurred:
Slow speed trend (Whole day/Specific time)

Let us know if you require any further assistance, we would be pleased to assist you.

Thanking you,
Anand Dwivedi
MTS Customer Care
________________________________________
MTS My Account - Your account on your fingertips!
• Online Bill payment
• Check your prepaid balance and postpaid bill amount
• Last 5 Recharge History
• Register your query/complaint and track same
• Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ‘My Account’
314701
The reference number for this e-mail is 314701.

From: [protected]@gmail.com
Sent: Sunday, June 29, 2014 09:13 PM
To: [protected]@MTSIndia.in;
Cc:
Subject: RE: PROBLAME IN MTS DETA CARD
Dear service provider

Please send eng & resold problems . other wise please cancel my service


Regard

Santosh bhavsar

From: MTS Customer Care [mailto:[protected]@MTSIndia.in]
Sent: Sunday, June 29, 2014 2:28 PM
To: [protected]@gmail.com
Subject: RE: PROBLAME IN MTS DETA CARD

Dear Mr. Bhavsar,

Thank you for writing to MTS.

We sincerely apologize for the inconvenience caused to you. You have been an esteemed customer of MTS family.

You have expressed your concern in the email dated Wed, 25th June '2014 regarding MDN [protected] about speed issue, we would request you to kindly follow the mentioned below steps to resolve your concern:

If you are using windows operating system and Internet Explorer browser of any version:
• Close all the programs which are running.
• Click on start.
• Go to run (Press Windows button + R Key) and type %temp% and then press enter button.
• Select all the temporary files and delete them all (Press Shift + Del button).
• Now, open Internet explorer program and press Ctrl + Shift + Delete button.
• A pop up window (Delete Browsing History) will appear.
• Select all the option and click on “Delete” button.
• Click start button and go to control panel.
• Click on Windows Firewall.
• Click on Turn Windows Firewall on or off link from the left panel.
• Select Turn off Windows Firewall (second and fourth options) and then click on OK button.
• Now restart your ComputerLaptop.
• Once your PC had been restarted, connect the device.
• Click on Mblaze icon at your desktop.
• Scan the computerLaptop and also close any software which is online updating at that time (like antivirus, system updation etc.).
• Try in different area and on different computerlaptop.

If you are using Windows operating system and Mozilla browser of any version:
• Close all the programs which are running.
• Click on start.
• Go to run (Press Windows button + R Key) and type %temp% and then press enter button.
• Select all the temporary files and delete them all (Press Shift + Del button).
• Now, open Internet explorer program and press Ctrl + Shift + Delete button.
• A pop up window (Clear All History) will appear.
• Select all the option and click on “Clear Now” button.
• Click start button and go to control panel.
• Click on Windows Firewall.
• Click on Turn Windows Firewall on or off link from the left panel.
• Select Turn off Windows Firewall (second and fourth options) and then click on OK button.
• Now restart your ComputerLaptop.
• Once your PC had been restarted, connect the device.
• Click on Mblaze icon at your desktop.
• Scan the computerLaptop and also close any software which is online updating at that time (like antivirus, system updation etc.).
• Try in different area and on different computerlaptop.

If you are using Windows operating system and Google Chrome browser of any version
• Close all the programs which are running.
• Click on start.
• Go to run (Press Windows button + R Key) and type %temp% and then press enter button.
• Select all the temporary files and delete them all (Press Shift + Del button).
• Now, open Internet explorer program and press Ctrl + Shift + Delete button.
• A pop up window (Clear Browsing Data) will appear.
• Select all the option and click on “Clear Browsing Data” button.
• Click start button and go to control panel.
• Click on Windows Firewall.
• Click on Turn Windows Firewall on or off link from the left panel.
• Select Turn off Windows Firewall (second and fourth options) and then click on OK button.
• Now restart your ComputerLaptop.
• Once your PC had been restarted, connect the device.
• Click on Mblaze icon at your desktop.
• Scan the computerLaptop and also close any software which is online updating at that time (like antivirus, system updation etc.).
• Try in different area and on different computerlaptop.

If you are using Windows Mac and Safari browser of any version
• Close all the programs which are running.
• Click on Application from Dock.
• Click on Safari.app.
• Click on Safari from Menu bar.
• Click on Empty Cache and then Empty.
• Click on Apple menu.
• Click on system preference and then security.
• Click on Firewall and Lock.
• Enter Admin User Name and Password and then click on OK button3.
• Click on Stop button.
• Now restart your ComputerLaptop.
• Once your PC had been restarted, connect the device.
• Click on Mblaze icon at your desktop.
• Scan the computerLaptop and also close any software which is online updating at that time (like antivirus, system updation etc.).
• Try in different area and on different computerlaptop.

If your concern still persists, feel free to write to us with the mentioned below details.
• Contact Number:
• Customer Name:
• Signal Bar:
• Speed on "Speedtest.net" (We would request you to manually select MTS India Server before starting speed test on www.speedtest.net site):
• Area Pin Code:
• Complete Address:
• Checked on another system:
• Checked at other Location:
• Since/when issue occurred:
• Slow speed trend (Whole day/Specific time)
Further to the wifi range, we request you to share the error you get during wifi connectivity so that we may assist you in best possible way.

Let us know if you require any further assistance, we would be pleased to assist you.

Thanking you,
Anand Dwivedi
MTS Customer Care
________________________________________
MTS My Account - Your account on your fingertips!
• Online Bill payment
• Check your prepaid balance and postpaid bill amount
• Last 5 Recharge History
• Register your query/complaint and track same
• Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ‘My Account’
310990
The reference number for this e-mail is 310990.

From: [protected]@gmail.com
Sent: Wednesday, June 25, 2014 02:01 PM
To: [protected]@MTSIndia.in;
Cc:
Subject: PROBLAME IN MTS DETA CARD
DEAR SIR

PLZ RESOLD MY PROBLAMES

NET IS VERY SLOW

WI FI NO RANGE

MODEL NO:- EC315

MDN :- [protected]

REGARD

SANTOSH BHAVSAR

________________________________________

This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, Kindly notify the sender and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. Sistema Shyam Teleservices Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

________________________________________

This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, Kindly notify the sender and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. Sistema Shyam Teleservices Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

________________________________________

This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, Kindly notify the sender and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. Sistema Shyam Teleservices Limited does not accept any liability for any errors, om

I LIKE THIS MBLAZE ULTRA...
I HAVE AN REGUEST TO YOU ...
PLEASE GIVE ME SOME GOOD OFFER ...
PLEASE...
& THIS IS MY NO. [protected]