MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hi Pankaja,

Visit your nearest ‘MTS Store’, submit mandatory documents and fill the Customer Application Form and Port-in form, pay Port-in fee (as applicable), get a new MTS CDMA SIM and request for port-in. New SIM purchased will be activated within 7 working days. Activation date and time will be informed to you through SMS.

Regards
MTS Customer Service India

Avasarala Technologies Ltd — omline activation

Sir..

I got my internet banking kit from my branch 10 days before. But till now i am not able to login. It says "Invalid username and passowrd". when accessing Trouble login section.. Very poor service from SBI
Plz activate my online banking account.

Hi Charan K R,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India

Hi Charan K R,
As per our records, the customer service team had contact you. We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

Hi Nayak Ranganath,

Hi Nayak Ranganath,

We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

Hi MSX,

We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.

Regards
MTS Customer Service India

Hi MSX,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

I wan to disconnect post paid data card services of number [protected]. I have cleared all the dues(you can check). from next time onwards i dont want any bill generation for this number. other i have to go to conumer court.



Regards,



Subhash Chavan.

[protected].

Hi MTS

I am not going to use MTS anymore Please suggest me how to get it disconnected from MTS Post paid services for the num [protected] i have settlled all the dues. Please call me and inform the procedure.


Thanks & Regards
Manjunath
[protected]

Due to personal reasons I want to get my MTS post paid services disconnected with immediate effect. My number is [protected]
Please call me

JS Mani
[protected]

I want to deactivate my MTS MBlaze postpaid data card connection for the number [protected].Please send the complete procedure at bala.[protected]@gmail.com

I also called MTS customer care for disconnect my MTS MBLAZE datacard number [protected]. Customer care people is telling for cancel the number I need to got to nearest MTS office given a request.Oh god then why is this 24/7 customer support and online payment options, I have already cleared done an online payment and no dues till now.

MTS Team,

do you have any comment on this, why you want a request at your office ?, I have already send a disconnection request mail to your customer support email : [protected]@mtsindia.in

Please suggest whether the disconnection process can be completed in online or not ?

due to some reasons i want to disconnect my MTS MBLAZE postpaid connection with datacard no.[protected] plz contact me [protected]

[censored] services even that sales rep guy came wen am intersted for connection now i hate that services so am ask solution for deactivate but stil he never pick my call he name is gopi from coimbatore rs puram branch tamilnadu

[protected] this my account number i want deactivated bloody services or else il post to everywhere ... that sales guy name is gopi from coimbatore a*******h i nvr pay amount we are go shift den this guys cant do anything ... i said to nicly i don want connection pls deactivated but no one is listen den what should i do i have proof of this message this enough

i want to change from postpaid to prepaid connection, what is the procedure for this?

Seeing the advertisement 9.8mbps speed I got MTS connection.But in speed test just I got 0.4 mps approx.When I called customer care they cleverly says speed upto 9.8 mbps (but not sure 9.8 mbps) and I may get speed according to the location.I don't find 9.8 mbps at any location so far at Bangalore

Hi

My Name is Mrs.Chitra Balasubramanian and My device number is [protected]. I cleared all dues with MTS. Now, I want disconnect this MTS wi-fi dongle connection.I had check with local authorise MTS store, they are not giving proper response to me. I paid total dues Rs 1820 at Senthil Agencies(MTS Store) Coimbatore.I will not pay for upcoming months this connection.Because for last two months without using i paid. If your not disconnect this connection, i am not responsible to pay for this.So kindly close this account and better smooth operations.

Thanks
Chitra Balasubramanian

Hello, I want to understand how I can close an Mblaze connection, not only for me, actually its for many. Also would like to understand when a device is lost and it is already informed to the customer care, a customer who's not using the service will be billed or not? If billed what MTS is doing to bridge the time the customer lost???? What I understand is MTS is so poor in solving these issues and customer support and customer service is not connected... But very smart at sending total bills after few months.. Born for Internet is true but very bad at customer service.. I will not recommend MTS to anyone in my circle... my contact #[protected].

Dear sir,
I would like to disconnect my post paid connection due to poor signal.My MTS no is [protected] so plz call me soon.

Vinoth kumar.G
PH: [protected]

I would like to disconnect my data card.When I have purchased the data card, executives said in your area there will be no network and connectivity issue you get the very high speed Internet access. I was using successfully for one month now I m facing network issue. In my home i m not able to get the proper signal. I m getting only 1X speed. Suppose i will get the HSD network also I m not able to get the speed more than 200kbps for browsing. Which I have checked in the speedtest.net also. I totally disappointed with MTS customer service executives customer handling way. They talk to very harshly with their customers. Even I have experienced 6 times. I m going to disconnect the data card. Please tell me what is the procedure?...

Manjuprasad
Mob:[protected]

what is the procedure to disconnect the MTS blaze? Bought the datacard because of the fancy advertisement. Totally irritated by using the network. Sit for hours to see only the blank page. got the plan for 40 GB free, unable to download even 1GB.

Sekar

I want to deactivate my MTS MBLAZE data card no-[protected] .when i brought to data card company asked me 20 gb unlimited plan from 999 with no day night condition. but now comapnay asked 10gb day & 10 gb night . my conatct no-[protected]. this totaly froud company

I want to deactivate my MTS ultra wifi Mblaze postpaid connection.I am extremely disappointed with the service and will always regret taking a MTS internet connection.
I have settled all my dues. I wish my disconnection would be asap without any further hassles.
Kindly contact me and lets settle this issue once for the last.
Prakash
[protected]
MTS data card no:[protected]

i need 2 disconnect my mts...postpaid...my mob number [protected]...my mail [protected]@gmail.com...send me procedure...2 disconnect...@service centre...they dnt know the procedure...!...so help me...!
!

help me 2 disconnect mts postpaid mblaze..

I wish to deactivate the mts mblaze no: [protected]
I wrote to the customer care department and they never responded. When you need to buy theirs, they constantly trouble you with calls. But once we wish to disconnect they dont respond.

I want to deactivate my mts connection with number [protected], i took this postpaid data card 2 weeks ago but i want to cancel the same due to personal reasons. I have been told by customer care i must use the data card for 3 months minimum. I didn't signed any agreement to mandatorily use the service for 3 months, and also i paid Rs.1000 for data card.

Why should i use the data card for 3 months mandatorily. i should be able to disconnect when ever i want by clearing the dues.

Please call me to resolve the issue, i called customer care and sent mail to [protected]@mtsindia.in but got no resolution.

Please call me and help me to resolve the issue.

Hi friends

I also got frustrated with MTS customer services, I raise a complaint before 15 days for poor signal. Till now no one came to test the connection. When I checked the customer care, their only dialogue is "sorry for the inconvenience" and no more improvements.

I am closing this connection this month end. my DC number is [protected].

Regards
Flower Singh

MTS no 1 fraud company. Worst customer service ..NO quality technical team.
They will [censored] Customer happiness .

I want to disconnect my mts number [protected] due to lost dongle, and my mobile number is [protected]. Kindly share me procedure

I got a MTS post paid connection. After a month, the service disappeared, no signal, Internet dongle also stopped giving "network available" signal. When i called the customer care, they advised me to try inserting a microSD into the slot available i the dongle.

Gullible as i am, or rather believing a customer care executive, i did as instructed. But i was told, later that the process has no consequences for retrieving connectivity. Add to that, the MTS outlet, from where i bought the MTS connection/dongle shut down its business in my locality without any traces. Consequently, i can not avail the 1 year warranty of the Dongle replacement since the outlet winded up its business unless, as told by customer care executives, I go to a MTS service centres which in itself is impossible to be located.

If the internet services were not provided due to fault in the dongle, I fail to understand why am I being charged for the same for the period when the services was not provided. A request to look into the matter was given but got no reply. I was told that a technician had come to my address to look into the matter. However, I was never visited by such technician; and neither did I receive a telephone call for this nor the Gate entry at my Residence Premises show the same (Entry at our premises is strict so any such visit by MTS could not have been missed it).

I had requested for a disconnection with a sad compromise to forfeit my security for the dongle since I am too busy to visit MTS service centers which, in any case is impossible to locate. However I am, rather told to clear my dues before disconnection process is activated. It is nothing but a corporate loot of a customer to coerce him into paying for something/services which he was not provided with in reality; and to not have initiated disconnection process when requested. Government of India should look into "fraud" committed by MTS.

My MTS No. is [protected]. I once again request MTS to immediately disconnect the service and cancel all financial liability it seeks to recover from me since I have not received any such services against which the due is sought to be recovered; and I have already lodged a compliant of the same with the condition for immediate disconnection if the issues were not resolved.


John Mai

I got a MTS post paid connection. After a month, the service disappeared, no signal, Internet dongle also stopped giving "network
available" signal. When i called the customer care, they advised me to try inserting a microSD into the slot available i the dongle. Gullible as i am, or rather believing a customer care executive, i did as instructed. But i was told, later that the process has no consequences for retrieving connectivity.
Add to that, the MTS outlet, from where i bought the MTS connection/dongle shut down its business in my locality without any traces. Consequently, i can not avail the 1 year warranty of the Dongle replacement since the Outlet winded up its business unless, as told by customer care executives, I go to a MTS service centres which in itself is impossible to be located.
If the internet services were not provided due to fault in the dongle, I fail to understand why am I being charged for the same for the period when the services was not provided. A request to look into the matter was given but got no reply. I was told that a technician had come to my address to look into the matter. However, I was never visited by such technician; and neither did I receive a telephone call for this nor the Gate entry at my Residence Premises show the same (Entry at our premises is strict
so any such visit by MTS could not have been missed it).
I had requested for a disconnection with a sad compromise to forfeit my security for the dongle since I am too busy to visit MTS service centers which, in any case is impossible to locate. However I am, rather told to clear my dues before disconnection process is activated. It is nothing but a corporate loot of a customer to coerce him into paying for something/services which he was not provided with in reality; and to not have initiated disconnection process when requested. Government of India should look into "fraud" committed by MTS. My MTS No. is [protected]. I once again request MTS to immediately disconnect the service and cancel all financial liability it seeks to recover from me since I have not received any such services against which the due is sought to be recovered; and I have already lodged a compliant of the same with the condition for immediate disconnection if the issues were
not resolved.
John Mai

I am using from 1year but it's not at all giving good speed I am suffering lot it's a waste of money & if I called to customer service they are telling we will improve the quality of network but still it's bad condition my mts number is [protected] & my contact number is [protected].
The service people r replaced my dongle at 3times but the device quality is very poor it will automatically switch off & it will on but signal is not capture I am very Unhappy with this...
Customer service also very bad because if call in morning or night time they will tell u can call in between 9 am to 6 30pm... so it's not possible to get in touch with mts... so please don't sujust to any one...

I want to get my MTS MBLAZE post paid services disconnected with immediate effect. My number is [protected]


Please call me

Ramesh.N
[protected]

I would like to disconnect my post paid connection due to very poor signal & very bad & poor services.we want to disconnect my post paid connection with data card. Kindly contact me.mts no - [protected]

Kindly cancell my mts m blaze wifi data postpaid data connection, my account number is[protected]. please do earlier.

Hi

My Name is Rajender Kumar Sharma and My device number is [protected]. Now, I want disconnect this MTS wi-fi dongle connection.I had check with local authorise MTS store, they are not giving proper response to me. I will not pay for upcoming months this connection.because for last one month without using because your card is not working. Your call centre services is pathetic. If your not disconnect this connection, i am not responsible to pay for this.So kindly close this account and better smooth operations.

Thanks
Rajender Kumar Sharma
[protected]
Complaint no. JUN/9665 dated 16.6.2015

Due to personal reasons I want to get my MTS post paid services disconnected with immediate effect. My number MTS number is [protected], and also I had paid an amount of Rs.500 as deposit at the time of getting the connection, which was promised to be refunded at the time of disconnection, I have the bill for the same.

Kindly do the necessary ASAP else I;ll have to approach legally.

Please call me

Regards,

Karthik Somanna
[protected]

I want to deactivate my MTS MBLAZE data card no-[protected] .when i brought to data card company asked me 40 gb unlimited plan from 999 with no day night condition. but now comapnay asked 15gb day & 15 gb night . my conatct no-[protected]. this totaly froud company

I want to disconnect my MTS BLAZE connection, they advertised for incredible speeds, but till now I am unable to get 3g Speeds. Dosent matter how many times you call the customer care but they say that they are also helpless. Now when I want to disconnect the connection, they will try to make number of excuses and harass the customers, so that you change your mind for disconnection. Total rubbish and fraud company. I request you to kindly discnnect my connection immediately, otherwise I will have to go to consumer court because this tyoe of behaviour is totally un acceptable from a company


Number - [protected]


Mail - [protected]@gmail.com

i would like cancellation my mts data card and i am lost my mts data card this is my no [protected]

regards
kasi
[protected]

Worst service and customer relation.

I have taken the MTS connection in last year Nov and from that onwards there is not network in my home. I have requested to close the connection since i have not used single MB of data. They have forced me to pay the bills, since it is post paid. I have informed in next day of connection that there is not network and that is verified by their field engineer, still they forced me to pay the bills. I have paid the bill and waiting for closing the connection.

My strong suggestion not to take MTS connection.

i would like cancellation my mts data card no:[protected]

regards
Praveen
[protected]

Due to personal reasons I want to get my MTS post paid services disconnected with immediate effect. My number is mts post no [protected]
Please call me
[protected]

MTS...go to hell...
If I want to describe your company in single word - I can call you as a "Fraud"

I want to deactivate my MTS ultra wifi Mblaze postpaid connection.I am extremely disappointed with the service and will always regret taking a MTS internet connection.
I have settled all my dues. I wish my disconnection would be asap without any further hassles.
My data card number is [protected].
Name-DIWAKAR KUMAR JHA
s/o - Gundev jha
ADDRESS-1/48A, LALITAPARK, LAXMINAGAR, DELHI-110092
Alternate contact number-[protected]

please cancel the connection and call me on [protected]
.

I submit request for migration from post paid to prepaid before two months - and paid all payments including migration charges but they disconnected my device and now they are replying it as my number is disconnected number so no service is available. My data no - [protected]

My email - [protected]@gmail.com

Really very bad company - and customer service also very very poor - it was my biggest fault to take a mts connection. When i am going to take this connection their executive come to my home to check tower range, but now they are not responding - very sad - my biggest mistake and loss money.

I want to disconnect my MTS post paid m blaze
Number is [protected]
Please disconnect it before 15th nov 2015, and do not start a fresh new bill cycle
I will pay all my bills till that date, but not after that

Thanks


Parag

Hi this is XYZ, Advocate, Bangalore.(MTS DATA CARD NO [protected])

I had purchased MTS U blaze data card 2 months before. From the beginning to till date the speed limit is 2.45 Kbs or maximum 12.5 Kbps. I had purchased the data card as 3g Connection, but the provided data card working as lesser the 2 G speed. Several times i have called your customer care for seeking remedy and solution, inspite of the several calls your team members are utterly failed to provide solution. Now they have taken complaint and telling that they will call within 3 days at an time to resolve the issue. Being an professional i cannot sit at home for three days to resolve the issue. They also informed that if their team calling that time we are unable to connect the MTS data card the complaint will be considered as closed. If there i am at out side or else in the Court How can i pick my call or attend any reply. I had informed your team to provide The solution whenever we Have called, being a genuine paid customer we Have the right. So the with your bad service i don't want to continue your service at all.

Kindly disconnect my MTS data Card today itself and i will also settle the balance amount today itself.

If at all the you have never helped to disconnect the Connection, i am not at all the Responsible for the future bill generated by your end, definitely i shall file a complaint before the consumer forum asking for suitable remedy.

Please oblige the same with a amicable manner, or else ready for the fight in Consumer forum.

I wan to disconnect post paid data card services of number [protected]. I have completed the previous month due and this month i have not used the data still a bill amount of Rs 360 is generated. I have not used the mts data card so i will not pay the bill


Regards,

jyoti

I wan to disconnect post paid data card services of number [protected]. I have completed the previous month due and this month i have not used the data still a bill amount of Rs 360 is generated. I have not used the mts data card so i will not pay the bill


Regards,

jyoti

I want to deactivate my mts data card post paid connection number [protected] . I do not want to any bill generation for me

Regards
jyoti

i want to disconnect my mts postpaid connection. my connection no. [protected], my number is [protected]

Hello,
I want to disconnect my MTS postpaid Service due to poor signal and poor connectivity. After this month I dont need any connection. Please stop the service. My MDN is [protected] . My mail is is [protected]@gmail.com

Thanks in advance.

Hi,

My Post paid data card ac is [protected]
I have paid my last month balance(November)
I have also requested for deactivation of same
Mts also updated the data plan for the moth of December
Please request you to deactivate immediately.

Note:
I have contacted the customer care and requested for the deactivation before. They have not taken any action and also told to email the request.

Regards,
Ayyappan
[protected]
[protected]@gmail.com

I dont know why i bought mts blaze very poor signals whenever i tried to call cust care they donot have any ans always like your complaint in process...and one of member called up the name is gulshan sharma from dehradun he is very abusive i dont how they hire the person like this...who dosnt how to talk with cust...one of the worst experience with mts...gross!!!

I dont know why i bought mts blaze very poor signals whenever i tried to call cust care they donot have any ans always like your complaint in process...and one of member called up the name is gulshan sharma from dehradun he is very abusive i dont how they hire the person like this...who dosnt how to talk with cust...one of the worst experience with mts...gross!!!

I wan to disconnect post paid data card services of number [protected]. I will clear all the dues. from next time onward i don't want any bill generation for this number.


Regards,


Manjunath TS.

[protected].

Dear Team
Due to personal reasons I want to get my MTS postpaid services disconnected with immediate effect. My number is [protected]
ACCOUNT ID [protected]
Please call me


Vikas Tiwari
[protected]

My MTS number is [protected] and i would like to disconnect my datacard. Please let me know the procedure for the same as soon as possible.

I have received the payment message in that mentioned if any query call us to 199 and I called to that number then customer told that this is reliance network.then I called once again but same happened..this is very fraud company that are increasing the bill without confirmation of customer.
And during purchasing that are saying that no roaming charge, no tax etc..
But after bill cames. In bill they are mentioning this tax that tax.etc..
This is only money making company this company don't have the own network also this is borrowed the network...
Now I need to disconnect the post paid connection but I am not able to reach customer also what should I do...


My mobile number:[protected]
Reg mob:[protected]

Hi,

Please disconnect my Internet connection as soon as possible. Earlier my internet connection was disconnected around 15th Feb 2016 from your end but now it has been re-started as payment of bill from my side but I don't want to use your internet service from now.

In case of non-disconnection I will not be responsible for non payment of Bill from my side.

Please disconnect service as soon as possible and if you didn't disconnect I will not be responsible and if you push me to pay bill again then I will go to consumer court also.

My MTS MBLAZE Number is [protected]

Name:- Jasmeet Singh

Due to personal reasons I want to get my MTS post paid services disconnected with immediate effect. My data card no. [protected]
Please call me
[protected]
muthukrishnan

I want to deactivate my MTS postpaid connection. I am extremely disappointed with the service and MTS internet network connection which allow very low speed. I would like to disconnect my post paid connection due to poor signal.My MTS no is [protected]. please do it quickly as possible. and mail me this month bill so i can paid off. deactivate my connection.

i want to disconnect or deactivate my mts connection due to low internet speed and poor signal quality. my mts no. is [protected]

I have been using it from few months & its giving very low speed regularly. I am not satisfy with the speed of my mts postpaid connecton. I would like to disconnect my post paid connection due to poor signal.My MTS no is [protected]
deactivate my connection please.

Hi MTS,


i need to disconnect my mts-postpaid connection as soon as possible. Please let me know the procedures.
MTS data card no: [protected].

I want to deactivate my Postpaid MTS Connection, I have been using mts broadband internet service since last 18th months, and i am not getting proper signal or network since last 4th months at my place. i have been struggling with the poor network connection last four months.

Details of MTS Number is:
Account Number: [protected]

MTS Number: [protected]

I'm not at all satisfy with the internet service provided by mts. so I want to cancel or deactivate my postpaid connection.

I want to deactivate my MTS postpaid connection. I am extremely disappointed with the service and MTS internet network connection which allow very low speed. I would like to disconnect my post paid connection due to poor signal.My MTS no is [protected]. please do it quickly as possible.

I want to deactivate my MTS wifi Mblaze postpaid connection plz give me way to out of here.
my no [protected]
MTS data card no [protected]

i want disconect my MTS MBLAZE POSTPAID data card my data card no. [protected] plzzz contect me my no. [protected]

Hi, I would like to deactivate my mts mblaze temporarily. Pls guide me trough the process. My contact number [protected]
mail id: [protected]@gmail.com
mts dongle number: [protected]

this is fake, After my complaint registration I received a call from +91 [protected] and the ******* person is directly asking my bank details. BEWARE OF SUCH FRAUD CALLS!

I wan to disconnect post paid data card services of number [protected]. I have cleared all the dues(you can check). from next time onward i don't want any bill generation for this number. other i have to go to consumer court.

Regards,

Kumud Pandey

[protected]

I wan to disconnect post paid data card services of number [protected]. I have cleared all the dues(you can check). from next time onward i don't want any bill generation for this number. other i have to go to consumer court.

Regards,

Kumud Pandey

[protected]

i need to disconnect the MTS post paid connection Number [protected]

Hi,

Can anyone please tell me what is the process of deactivating my MTS account?
The customer care does not help at all.
My MTS number is [protected].

Thanks
Pallabi

I want to deactivate my MTS ultra wifi Mblaze postpaid connection.I am extremely disappointed with the service and will always regret taking a MTS internet connection.
I have settled all my dues. I wish my disconnection would be asap without any further hassles.
Kindly contact me and lets settle this issue once for the last.

Raghav
[protected]
[protected]@gmail.com

I wan to disconnect post paid data card services of number [protected] and
. I have cleared all the dues(you can check). from next time onwards i dont want any bill generation for this number. other i have to go to conumer court.

Due to personal reasons I want to get my MTS post paid services disconnected with immediate effect. My number is [protected] alternative no is [protected].

Please cooperate with my request.

Srijita Nandan

I am moving to the different country for six months. So please cancel my MTS connection of number - [protected] from 08/07/2017 onwards.
Send me the invoice for usage till today. I won't pay any amount which is charged after today.
Please do not make any call in my mobile. Communicate only through email.
I have sent the same details to email ID [protected]@mtsindia.in .

hello
I want to disconnect my mts data card no.[protected] due to poor service plz call me as soon I am telling 2-3 times to your agent about disconnection of my no.

Rahul osatwal
[protected]

i want to deactivate my connection [protected] and u can contact me on [protected]

I want to cancel my MTS postpaid datacard connection. As there is no signal at my location I am simply wasting 1079 Rs. every month. I tried calling customer care number but it says the number is temporarily out of service. I need to freeze my account and clear the outstanding. My data card number is [protected] and my email id is [protected]@gmail.com

Hi,
I am wasting my money Rs. 1079 every month in the name of MTS postpaid data card billing. One of the worst service provider I have ever used. I want to disconnect my postpaid number [protected] and my email id is [protected]@gmail.com. Please help in getting rid of this service. I am trying to contact customer care number since one week but unable to establish connection with them.

Thanks,
N. P. Kulkarni

I want to cancel my MTS postpaid datacard connection. As there is no signal at my location I am simply wasting 825 Rs. every month. I tried calling customer care number but it says the number is temporarily out of service. I need to deactivate my account and clear the outstanding. My data card number is [protected] and my email id is [protected]@gmail.com

I Would like to disconnect my MTS Mbalze, due to poor customer service.
My data card no is - [protected]

Regards;

Sharath

hi can anyone please guide me on how to get the MBLAZE disconnected,

Regards;

Sharath
[protected]

I Would like to disconnect my MTS Mbalze, due to poor customer service.

My data card no is - [protected]

Regards
Thiyagu

I want to deactivate my post paid mts data service( [protected]) with immediate effect. As I am leaving the country I don't require it any more. I couldn't find any way out. Please help me.

MTS/ MBLAZE — providing incorrect information

Hi, As a promotional offer and advertisement shown in Television, I purchased MTS MBLAZE Broadband connection, where the company claims saying one of the fastest internet connection. I guess the govt before approving this company or publishing their advertisement in Television or news channel should examine the quality and their standards of these upcoming companies.

Modem which I am using at the moment is one of the hopeless network ever seen. Maximum speed I have seen is up to 500 kbps, that to twice. Generally the speed is less than 345 kbps. At the time of sales, the promotion people informed if you recharge for 999 plan, its unlimited, however after purchasing I came to know that unlimited refers to 30 GB, in that first 15 GB will run at speed of 3.1 mbps and rest 15 GB will run below 144 kbps, however in my case from day one internet speed is not gone above 500 kbps, and the minimum speed its worked was 27 kbps. Please find the screenshot which I have attached. At late night the speed was just 27 kbps. I have incurred huge loss of 999 + 999 for the instrument. I stay in malad west mumbai.
ITS A FRAUD.

Hi Rohan,

We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.

Regards
MTS Customer Service India

Hi Rohan,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

Hi,

This is Rohan

Cell no - [protected]

Hi Rohan,
Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India

Hi Rohan,
As per our records, the customer service team trying contacting you but your were not responding. Please provide your alternate contact number.Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

Hi,

The number given to you is my number your customer service agent always contacts me when I am unable to pick up the phone or the speech is not clear.

Please call me at evening or morning before noon.

broadband Speed is too slow, there is no 14 mbps speed

broadband Speed is too slow, there is no 14 mbps speed, my plan is 999 night 20 gb, day 20 gb, i am using night 12.24 but mts too slow please rectify the problem, my contact number : [protected] MTS Number : [protected].

want to return my money

i have purchased a MTS device and give DL and Electricity Bill for activation as mention on their website.but now they told me that submit room rant aggrement.so lots of time delay now i dont want to activate it and want to my money back.

Hi Mithilesh Indurkar,

We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.

Regards
MTS Customer Service India

Hi Mithilesh Indurkar,

We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

One MTS Number ([protected]) has been applied for PORT out on[protected] and subsequently received PORT ID : YT235617 on the same day. Then BSNL CAF subitted to CSC Tirunelveli, TamilNadu and inturn SIM card has been received from BSNL on[protected]. A message received from BSNL that the MTS service will be disconnected and Porting will be happen on[protected]. After that MTS O/G has been disconnected but I/G is still working and Porting process also not happened. The reason for not porting process is unknown. I experience much difficulty as no outgoing facility is there. Kindly do the needful for early action on above subject.

Essaki muthu kumaran
Tirunelveli
[protected]

As per MTS direction i got new porting code as YT 237465 on[protected] and expiry of porting will be on[protected]. On[protected] i went to BSNL CSC again i bought new SIM as per BSNL / MTS request. I received SMS from BSNL to my mobile number on[protected] as below :

" Your Port in request for mobile number [protected] has been rejected by your service provider due to UPC mismatch - BSNL "

MTS is only giving a Unique porting code but when we are applying for porting they are saying that Porting code mismatch. The Lethargy of MTS is creating me more problem. If MTS is really not interested to leave the customer then why they are giving a Porting code when we are requesting. whether MNP is applicable to MTS or not?.
For more than one month, I suffered lot for to change my operator (from MTS to BSNL). Actually i do not know what is the reason for this in ordinate delay in MNP process? What i should do in this situation? MNP facility provided for Subscriber satifaction only. I am very much disappointed about MNP service.

Hi Vivek,

Visit your nearest ‘MTS Store’, submit mandatory documents and fill the Customer Application Form and Port-in form, pay Port-in fee (as applicable), get a new MTS CDMA SIM and request for port-in. New SIM purchased will be activated within 7 working days. Activation date and time will be informed to you through SMS.

Regards
MTS Customer Service India

MTS — False promise and offer

Hi ,

I m now very frustrate with the MTS and with its services. I bought MTS two months back with the offer o[censored]pto 3,1 mps and a reebok shoe. i found this offer very exciting and attractive so i bought the connection with the promise from the company that i will get my shoe within 10 working days after i reedem it in the MTS site.i did the same and was waiting for the shoe but after 10 days i didnt got any response from the company So i decided to make a call to the customer service but wat answere i got was that it is pending from backend team we have received your request and you will get a calll from them within 1 week with a complain number DEC6672 .But again it was very disappointing so again i called them to know the status of the compalint the executive was not at all polite and showed any intrest in understanding my problem he said that you will get a call withing 24 hours but i still aiting for that 24 hours and now its been a week again. company just fooling the customer with fake offer .Also the speed wat they are claiming are no where true.

i just want this to be solved i been through lot of problem on this .

MTS Services — Internet Connectivity Problem

Since 40 days I am facing internet connectivity problem in my area.Before that i did not have any internet problem.It seems that MTS has a very bad network team in pune which they ca not solve this problem in 40 days.I have register complains around 4 to 5 times and always they close the complains without resolving this problem.
I have one complaint no - C[protected]
For this problem i called to customer care around 15 to 20 times in 40 days and every time i am listening the same answer that within 24 to 48 hrs your hrs your problem will be solved.So finally i had decided to put a consumer complaint regarding the same

I believe this problem will solve very soon and people will have always the same faith on this site.

Thank you.

Hi Manish,

As per our records, the customer service team had contact you. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

i completely agree with manish..
i too recharge my datacard with rs 999
but what i get is horrible speed b/w 1kbps-50kbps
earlier it used to be awesome but donno what happened now :(
whatta do??

THEY ARE DETECTED AUTOMATIC AMOUNT IS DAILY 2/-RS (TOTAL IS 16RS/-), THEY TOLD (WEEK AGO) WE WILL PAY THAT AMOUNT, BUT NO RESPONSE FROM MTS COMPANY...MTS COMPANY IS CURRENCY HACKERS..
MTS CUSTOMERS BEWARE..

YES..MTS COMPANY RETURNED MY AMOUNT 20RS/-
ON : APRIL/ 20/ 2012


THANK YOU FOR RESPONSE...

We are glad that you are happy with our services. Do let us know if you would like to have any further conversation with us.

Regards
MTS Customer Service India

MTS Data Card — data card not working

My data card is not worrking since 11 jan-2012. Called customer care several times, visited service center/DRM many times. But there is no response from their side.

Details: Data card no. [protected]

I have recharged my mtsblaze last week with rc798 .from that my blaze is not connected my data card no is [protected] please help what to do

I have recharged my mtsblaze last week with rc375 and rc96, from that my blaze is not connected my data card no is [protected] please help what to do

Is there any special offers on MTS data card...

Can anyone tell me MTS customer care number for Delhi region...

Can anyone tell me about the 3g plans of MTS data card...

respected sir,

I have received a offer from MTS for recharge with 348 & get 4.5 GB ON 31 march 2012 at 16:56:24 hrs after i have recharge my mts net but i received only 150 MB as per offer i have not received 4.5 GB my mts No-[protected] ( RAJ.) so i request you to please clarify the matter regarding MTS Net

Thank you


DURGA PRASAD

Hi Rahul,

As per our records, the customer service team had trying contacting you but your number was not reachable. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

Hi Sajad V H.,

As per our records, the customer service team had contact you. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India