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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 103

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Ä
Äriñdäm Kärmäkär
from Guskhara, West Bengal
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Mts mblaze 303 average IDM download speed 25 kbps. Totally fed up.

Address:North 24 Parganas, West Bengal

MTS is a worst & fraud company. Plase anyone don't buy their product.
MTS Customer care also fraud.They told me "recharge against Rs.303/- you can get benefit of night unlimited(12am-6am)& your download speed will be up-to 3.1 mbps".
Then I have recharged.
1st 2 days speed was good(average 100kbps).
But but but now my average IDM download speed is 0-25 kbps.
Really! I'm Totally...
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rakeshlot
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor internet speed

Address:Mumbai Suburban, Maharashtra

Hi,
This Rakesh,I bought MTS Mblaze Data Card with Unlimited Plan of Rs.650/month before one month. At the time of Purchasing The executive Mr.Murari Zaa Came at my Working place and told me that it will give internet speed up to 3.1Mbps, but as on date i am not getting speed more than 700kbps (which was i got only one time), average speed is up to 200kbps. I already mailed the same complaint on "service.hw.[protected]@huawei.com"...
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sushankd22
from Mumbai, Maharashtra
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No consideration of refund

Address:Ghaziabad, Uttar Pradesh

I wanted to recharge my mts data card and i went online on paytm.com to recharge. however while recharging i entered the wrong number i.e is [protected] instead of [protected]. the order number for this transaction is 47218437 and transaction id is 111913.. when i called mts data card services they refused me straight that nothing cannot be done about it. After that i told that lady without checking any alternative option how can you say no...
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D
deshraj14
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill after cancellation

Address:Bangalore, Karnataka

Hi,

I have already did the MTS bills payment settlement and given a official letter to disconnect the connection to one of their executive. After that again I received the bill and once I contacted to customer care, they asked me you don't have to pay any bill.

But after four month, day before yesterday I got a call from one advocate and they told MTS has sent you a legal notice regarding the bill payment...
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SANJAY S BODE
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NET SPEED NOT UPTO THE MARK

Address:Surat, Gujarat

I HAVE BOUGHT MTS DONGLE FOR NET CONNECTION FORM CROMA SHOP PIPLOD SURAT GUJARAT. AS I HAVE REALLY GONE THERE TO BUY TATA DOCOMO DONGLE AS ALL MY FRIENDS ARE USING IT AND THE SPEED IS VERY GOOD.
BUT CROMA SHOP EXECUTIVE VERY STRONGLY INSIST ME TO BUY MTS AS THIS CO. WAS FULLY CONCENTRATE IN NET BUSINESS ONLY NOT IN OTHER MOBILE BUSINESS SO I BOUGHT IT.
BUT NOW ITS CONNECTIVITY IS VERY LOW AT SURAT ADAJAN AREA ANAND MAHAL...
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S
saujain
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data card speed issue

Address:Gurgaon, Haryana

I have brought MTS postpaid dongle y'day. They quoted 3.1 mbps I got it for first 2 days and nw its so slow to open page even.. worst connection never take. the current speed is .1 mbps agains 1st day 1mbps and against promised 3.1 mbps
My number is [protected]...
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kuldeep91
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no one is resolving my complaint

Address:Pune, Maharashtra

i have registered my complaint with the MTS customercare executive but it is not yet resolved
At First the executives said your complaint will be resolved in 24 hrs
then they say that it will be resolved in 48 hrs
and after waiting for 47.5 hrs i called them
they say there is still half an hour left
then i called them again after 48 hrs
then they say that it would take 24 hrs to resolve
what...
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P
pal99
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Carry forward of Balance

Address:Gujarat

I had buyed MTS MBlaze data card no. [protected] on 7/5/12 and it showed 3 months validity , It also showed recharge date of 3/8/12 but when I recharged the data card on 3rd August, the unused balance was not
transferred and they now say that the account validity was ended on 2nd August . I feel cheated by MTS, if they
cannot give balance then why are they advertising false promises of 3 months validity...
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shahidali sayyad
from Colonelganj, Uttar Pradesh
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outgoing barred

Address:Maharashtra

I am using MTS number [protected] my outgoing calling is barred from 28 may 2012 I tried to reach the customer care and place query online on 12-june-2012 but didnt get any answer from company side, I have also visited the shopkeeper from which I have bought the number, he asked for the another address proof document I have submitted the same two to three time VC on 20-june -2012, Still my outgoing calling is barred.
Dont know when...
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ravis_crane4u
from Madanapalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective instrument & service

Address:Chittoor, Andhra Pradesh

I purchased an MTS internet connection in year 2011 and within 3 days , the instrument become defunct.
I complained to the local dealer and the customer care yet , they assured to rectify within 3 days, but they took more than 3 weeks and my umpteen complaints proved futile. After one month they replaced they replaced the instrument and billed for the whole month though i did not & could not utilize their services which any sensible...
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Address:Delhi

i have dont get the give data as per my plan i have only gel the half data...
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sri1982
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abusive Calls

Address:Bangalore, Karnataka

Today Morning I received a call from [protected] speaking only in Hindi and when I told him to talk in English he stared abusing me as "Mad****C***h and Be***Ch**th and I have recorded the calls and then I called them back and one other person picked up the call and told me he is from a lawyers office and i representing MTS. Then started the problem. This goes back in Feb when I got a call from connectindia.in stating that if i take a...
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sir,
i complaint mts custmor care about porting msg sending failled by [protected] contact no.
Custmor care registerd my complain two time one of 15aug2012 at08.28pm(complaint no. AUG/50867) and sencod is 17aug2012 at 5.00pm(complaint no. AUG/57743).
C.care tell me that your complaint resolved with in 16hour. But my complaint not solve till now. And now my c.care line disconnected by mts custmor care.
so please...
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shahidali sayyad
from Colonelganj, Uttar Pradesh
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outgoing facility

Address:Nandurbar, Maharashtra

respected sir,
mera mts number pichhle 2mahine se band hai no.[protected] maine kai bar customer care me complaint ki unhone kabhi kaha recharge kare kabhi kaha ke document resubmit kare mane 2martaba recharge kiya aur document bhi submit kiya lekin har roz yahi jawab milta hai ke aap ka no.bus 2ya 4ghanto mein shuru honga lekin mera number ab tak band hai please belp me...
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P
pootej
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS - A Big Fraud

Address:Delhi

Dear All,

Please be aware of MTS broadband. I have purchased the device and suffered like anything. With the pin code given to them, they confirmed the best signal available in that area while having word with customer care, also they promised of its activation within 24hrs and if it does not work then they will refund the money upon cancelation following their verification. Then I have decided to purchase keeping faith on...
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mnasir123
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Calling and Charging Fraudulently

Address:Karnataka

I took mts postpaid mblaze connection (mts no. [protected]) on 27th dec 2011. The offer was if I pay rs 900 for data card I will have free one month service. But they even sent a bill for 5 days used in dec. By the way I paid bill for january and when I saw february bill they gave twice amout bill. I told to change the bill but they didn't.
March the connection was worst and numerous complaint didn't give any relief. In the...
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sondeep
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NO OR VERY POOR CONNECTIVITY

Address:Ambala, Haryana

i bought (3G) MTS Mblaze. i m not getting any connectivity....
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V
vishal gholap
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low of sending & received speed

Address:Thane, Maharashtra

my mts net connector do not browsing high speed and the browsing is disconnected in any time
please solve the my problem....
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Deepak Soni
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number portability

Address:Jodhpur, Rajasthan

Sir,
I have UIM card of MTS. I have to Port my mobile number to another network. For this i have tried to send a porting message from my mobile number. It says 'Invalid Destination Address'. I contacted MTS customer care, on 10-Aug, one said We have made a complaint for your problem you have to wait till 14th-Aug, and i did so. I contacted again customer care on 14th-Aug, one said it will be resolved today. Now i got a message...
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Harsh Maurya
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False information by company

Address:Delhi

I was using MTS Mblaze data card prepaid connection (MDN : [protected] ) when one day, an executive from MTS called me and told me about a post paid plan exclusive to me.
1. Firstly he told me that the plan includes unlimited data transfer @ 3.1 Mbps.
2. Secondly, he told me that my prepaid balance ( Rs 1500 ) would be adjusted in the post paid bill.
When I activated the post paid connection, none of the promises were...
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