Comments
Dear Sir,
This is Cinoj Mathew from Tirupur (India). Last march (22/03/0/8) i bought Nokia mobile 6500s from Nokia Priority Dealer ( CELTEC 1 st floor, chidambaram complex, 129, Kumaran road, Tirupur -1). Fist two months there is no problem after that daily i got many problems. Most of time my mobile hang. if i disconnect my outgoing it didn't disconnect after that it will automatically go to switch off. i comliant to Nokia Service center. They forward to Emperor Electronics (Nokia Care) from Tirupur. They format my handset and give it to me. after 4 days i faced the same problem. again i give to Emperor Electronics (nokia care). They told we can't solve this probelm and they send chennai Nokia customer care. after 12 days i received my handset. Next day again i faced the same problem. again i give to emperor electronics tirupur. They check my handset and next day they give to me. That same time i tried to swithon my handset. but it does'nt open. agin i give to emperor electronics. Plz not this is my job sheet no:[protected]/080617/109. my handset MEI no : [protected]. ( JOb sheet date: 17/06/2008). Many time i compliant to Nokia customer care peoples. But there is no improvement. plz kindly do the necessary action as soon as possible.
This is Cinoj Mathew from Tirupur (India). Last march (22/03/0/8) i bought Nokia mobile 6500s from Nokia Priority Dealer ( CELTEC 1 st floor, chidambaram complex, 129, Kumaran road, Tirupur -1). Fist two months there is no problem after that daily i got many problems. Most of time my mobile hang. if i disconnect my outgoing it didn't disconnect after that it will automatically go to switch off. i comliant to Nokia Service center. They forward to Emperor Electronics (Nokia Care) from Tirupur. They format my handset and give it to me. after 4 days i faced the same problem. again i give to Emperor Electronics (nokia care). They told we can't solve this probelm and they send chennai Nokia customer care. after 12 days i received my handset. Next day again i faced the same problem. again i give to emperor electronics tirupur. They check my handset and next day they give to me. That same time i tried to swithon my handset. but it does'nt open. agin i give to emperor electronics. Plz not this is my job sheet no:[protected]/080617/109. my handset MEI no : [protected]. ( JOb sheet date: 17/06/2008). Many time i compliant to Nokia customer care peoples. But there is no improvement. plz kindly do the necessary action as soon as possible.
Nokia Customer Service Sucks !
Guwahati the 24th June 2008 : Recently, the microphone of my Nokia E90 handset (which I bought in February 2008) wouldn’t pick up my voice when I dial or receive a call and I had the “pleasure????” of experiencing the after sales service of Nokia India, the most popular and largest mobile handset company in India. It was a nightmare to say the least !
On 21st June 2008 (Saturday) at 2 pm in the afternoon, I walked into the Nokia Care (the authorized service centre of Nokia) located at Garima Grand Building, Dr. B. Baruah Road, Ulubari, Guwahati, Assam – 781 007. As soon as walked in I saw about 40 odd customers (mostly men) waiting………….!!! for their turn to be attended by Nokia Customer Service Executives. My first impression was “Oh, God ! is this the rate at which Nokia phones are developing problems?” I was perplexed because I held Nokia in very high esteem (till that day!) because it is the most technologically superior company in the mobile handset market. I pondered again and explained to myself that may be because they have 62.5% market share (survey by Voice & Data, Y2007-08) and hence the crowd is big !
Gathering myself, I walked up to the Security Guard who handed me a coupon printed ‘134’ which was my serial number to meet the Customer Service Executive who would listen to my problem and receive my handset for repair. On my enquiry the Guard told me that the serial number ‘92’ was being attended to, at the moment. The serial numbers were moving very slowly and couple of customers sitting next to me told that they had been waiting for their turn for the past 2 hours ! For couple of them it was their second visit to Nokia Care in a weeks’ time as their phones were returned without satisfactory repairing work! For a moment, I thought of leaving but again I did not want to go to an Unauthorized service personnel with my Nokia E90 which cost me a fortune just 4 months ago. So, I had no option but to succumb and wait and be held hostage by Nokia for next 2 (two) hours ! I had a couple of other things planned for the Saturday afternoon but I dropped everything. We have been enslaved by technology and by these companies and they have made us so dependent on them !
As I was waiting, I observed that there were 7 (seven) counters set up for receiving faulty handsets from customers but only 2 (two) were operational and hence the queue of 40 odd customers waiting at any given point of time. This is ridiculous !!! ….very unbecoming of a company like Nokia which is the technology leader and commands 62.5% market share. I have not heard of any product category where the market leader alone would command as much as 62.5% market share. I am sure everybody at Nokia is PROUD of this. But, they should be equally EMBARRASSED for making their customers wait for 2 long hours, just to deposit their faulty handsets for repair. Is Nokia being COMPLACENT? If that be so, I am afraid, the history will prove them wrong.
While waiting I even spoke over phone to a Nokia Company representative by the name of ‘Sachin” who took the call on Sudha’s cell phone (I hope he told me his real name) and told him that Nokia urgently needs to spruce up its customer care at Guwahati and DO AWAY WITH FRANCHISEES WHO CANNOT PROVIDE ADEQUATE AND HASSTLE FREE SERVICE TO THE CUSTOMERS !
Finally, my turn to meet the customer service executive came at 4.15pm, after a full two hours fifteen minutes of waiting …….!!! They took my phone and asked me to come back on Tuesday (24the June 2008) evening …… after a full three days !! Prior to this experience, I was one of biggest fans of Nokia for bringing to customers a technologically superior product. But, not after this experience ! Though I still admire their technological leadership but beware Nokia Customers …..their after sales service really SUCKS ! ….”Nokia Care” DOESN”T CARE ! IT SUCKS !!!
Today is Tuesday the 24th June 2008……..I am going to Nokia Care in the evening ……I hope they deliver my phone in time and salvage some of their lost pride !!!
(This Unfortunate Nokia Customer can be contacted at [protected]@yahoo.com)
Guwahati the 24th June 2008 : Recently, the microphone of my Nokia E90 handset (which I bought in February 2008) wouldn’t pick up my voice when I dial or receive a call and I had the “pleasure????” of experiencing the after sales service of Nokia India, the most popular and largest mobile handset company in India. It was a nightmare to say the least !
On 21st June 2008 (Saturday) at 2 pm in the afternoon, I walked into the Nokia Care (the authorized service centre of Nokia) located at Garima Grand Building, Dr. B. Baruah Road, Ulubari, Guwahati, Assam – 781 007. As soon as walked in I saw about 40 odd customers (mostly men) waiting………….!!! for their turn to be attended by Nokia Customer Service Executives. My first impression was “Oh, God ! is this the rate at which Nokia phones are developing problems?” I was perplexed because I held Nokia in very high esteem (till that day!) because it is the most technologically superior company in the mobile handset market. I pondered again and explained to myself that may be because they have 62.5% market share (survey by Voice & Data, Y2007-08) and hence the crowd is big !
Gathering myself, I walked up to the Security Guard who handed me a coupon printed ‘134’ which was my serial number to meet the Customer Service Executive who would listen to my problem and receive my handset for repair. On my enquiry the Guard told me that the serial number ‘92’ was being attended to, at the moment. The serial numbers were moving very slowly and couple of customers sitting next to me told that they had been waiting for their turn for the past 2 hours ! For couple of them it was their second visit to Nokia Care in a weeks’ time as their phones were returned without satisfactory repairing work! For a moment, I thought of leaving but again I did not want to go to an Unauthorized service personnel with my Nokia E90 which cost me a fortune just 4 months ago. So, I had no option but to succumb and wait and be held hostage by Nokia for next 2 (two) hours ! I had a couple of other things planned for the Saturday afternoon but I dropped everything. We have been enslaved by technology and by these companies and they have made us so dependent on them !
As I was waiting, I observed that there were 7 (seven) counters set up for receiving faulty handsets from customers but only 2 (two) were operational and hence the queue of 40 odd customers waiting at any given point of time. This is ridiculous !!! ….very unbecoming of a company like Nokia which is the technology leader and commands 62.5% market share. I have not heard of any product category where the market leader alone would command as much as 62.5% market share. I am sure everybody at Nokia is PROUD of this. But, they should be equally EMBARRASSED for making their customers wait for 2 long hours, just to deposit their faulty handsets for repair. Is Nokia being COMPLACENT? If that be so, I am afraid, the history will prove them wrong.
While waiting I even spoke over phone to a Nokia Company representative by the name of ‘Sachin” who took the call on Sudha’s cell phone (I hope he told me his real name) and told him that Nokia urgently needs to spruce up its customer care at Guwahati and DO AWAY WITH FRANCHISEES WHO CANNOT PROVIDE ADEQUATE AND HASSTLE FREE SERVICE TO THE CUSTOMERS !
Finally, my turn to meet the customer service executive came at 4.15pm, after a full two hours fifteen minutes of waiting …….!!! They took my phone and asked me to come back on Tuesday (24the June 2008) evening …… after a full three days !! Prior to this experience, I was one of biggest fans of Nokia for bringing to customers a technologically superior product. But, not after this experience ! Though I still admire their technological leadership but beware Nokia Customers …..their after sales service really SUCKS ! ….”Nokia Care” DOESN”T CARE ! IT SUCKS !!!
Today is Tuesday the 24th June 2008……..I am going to Nokia Care in the evening ……I hope they deliver my phone in time and salvage some of their lost pride !!!
(This Unfortunate Nokia Customer can be contacted at [protected]@yahoo.com)
Nokia Customer Service Sucks !
Guwahati the 24th June 2008 : Recently, the microphone of my Nokia E90 handset (which I bought in February 2008) wouldn’t pick up my voice when I dial or receive a call and I had the “pleasure????” of experiencing the after sales service of Nokia India, the most popular and largest mobile handset company in India. It was a nightmare to say the least !
On 21st June 2008 (Saturday) at 2 pm in the afternoon, I walked into the Nokia Care (the authorized service centre of Nokia) located at Garima Grand Building, Dr. B. Baruah Road, Ulubari, Guwahati, Assam – 781 007. As soon as walked in I saw about 40 odd customers (mostly men) waiting………….!!! for their turn to be attended by Nokia Customer Service Executives. My first impression was “Oh, God ! is this the rate at which Nokia phones are developing problems?” I was perplexed because I held Nokia in very high esteem (till that day!) because it is the most technologically superior company in the mobile handset market. I pondered again and explained to myself that may be because they have 62.5% market share (survey by Voice & Data, Y2007-08) and hence the crowd is big !
Gathering myself, I walked up to the Security Guard who handed me a coupon printed ‘134’ which was my serial number to meet the Customer Service Executive who would listen to my problem and receive my handset for repair. On my enquiry the Guard told me that the serial number ‘92’ was being attended to, at the moment. The serial numbers were moving very slowly and couple of customers sitting next to me told that they had been waiting for their turn for the past 2 hours ! For couple of them it was their second visit to Nokia Care in a weeks’ time as their phones were returned without satisfactory repairing work! For a moment, I thought of leaving but again I did not want to go to an Unauthorized service personnel with my Nokia E90 which cost me a fortune just 4 months ago. So, I had no option but to succumb and wait and be held hostage by Nokia for next 2 (two) hours ! I had a couple of other things planned for the Saturday afternoon but I dropped everything. We have been enslaved by technology and by these companies and they have made us so dependent on them !
As I was waiting, I observed that there were 7 (seven) counters set up for receiving faulty handsets from customers but only 2 (two) were operational and hence the queue of 40 odd customers waiting at any given point of time. This is ridiculous !!! ….very unbecoming of a company like Nokia which is the technology leader and commands 62.5% market share. I have not heard of any product category where the market leader alone would command as much as 62.5% market share. I am sure everybody at Nokia is PROUD of this. But, they should be equally EMBARRASSED for making their customers wait for 2 long hours, just to deposit their faulty handsets for repair. Is Nokia being COMPLACENT? If that be so, I am afraid, the history will prove them wrong.
While waiting I even spoke over phone to a Nokia Company representative by the name of ‘Sachin” who took the call on Sudha’s cell phone (I hope he told me his real name) and told him that Nokia urgently needs to spruce up its customer care at Guwahati and DO AWAY WITH FRANCHISEES WHO CANNOT PROVIDE ADEQUATE AND HASSTLE FREE SERVICE TO THE CUSTOMERS !
Finally, my turn to meet the customer service executive came at 4.15pm, after a full two hours fifteen minutes of waiting …….!!! They took my phone and asked me to come back on Tuesday (24the June 2008) evening …… after a full three days !! Prior to this experience, I was one of biggest fans of Nokia for bringing to customers a technologically superior product. But, not after this experience ! Though I still admire their technological leadership but beware Nokia Customers …..their after sales service really SUCKS ! ….”Nokia Care” DOESN”T CARE ! IT SUCKS !!!
Today is Tuesday the 24th June 2008……..I am going to Nokia Care in the evening ……I hope they deliver my phone in time and salvage some of their lost pride !!!
(This Unfortunate Nokia Customer can be contacted at [protected]@yahoo.com)
Guwahati the 24th June 2008 : Recently, the microphone of my Nokia E90 handset (which I bought in February 2008) wouldn’t pick up my voice when I dial or receive a call and I had the “pleasure????” of experiencing the after sales service of Nokia India, the most popular and largest mobile handset company in India. It was a nightmare to say the least !
On 21st June 2008 (Saturday) at 2 pm in the afternoon, I walked into the Nokia Care (the authorized service centre of Nokia) located at Garima Grand Building, Dr. B. Baruah Road, Ulubari, Guwahati, Assam – 781 007. As soon as walked in I saw about 40 odd customers (mostly men) waiting………….!!! for their turn to be attended by Nokia Customer Service Executives. My first impression was “Oh, God ! is this the rate at which Nokia phones are developing problems?” I was perplexed because I held Nokia in very high esteem (till that day!) because it is the most technologically superior company in the mobile handset market. I pondered again and explained to myself that may be because they have 62.5% market share (survey by Voice & Data, Y2007-08) and hence the crowd is big !
Gathering myself, I walked up to the Security Guard who handed me a coupon printed ‘134’ which was my serial number to meet the Customer Service Executive who would listen to my problem and receive my handset for repair. On my enquiry the Guard told me that the serial number ‘92’ was being attended to, at the moment. The serial numbers were moving very slowly and couple of customers sitting next to me told that they had been waiting for their turn for the past 2 hours ! For couple of them it was their second visit to Nokia Care in a weeks’ time as their phones were returned without satisfactory repairing work! For a moment, I thought of leaving but again I did not want to go to an Unauthorized service personnel with my Nokia E90 which cost me a fortune just 4 months ago. So, I had no option but to succumb and wait and be held hostage by Nokia for next 2 (two) hours ! I had a couple of other things planned for the Saturday afternoon but I dropped everything. We have been enslaved by technology and by these companies and they have made us so dependent on them !
As I was waiting, I observed that there were 7 (seven) counters set up for receiving faulty handsets from customers but only 2 (two) were operational and hence the queue of 40 odd customers waiting at any given point of time. This is ridiculous !!! ….very unbecoming of a company like Nokia which is the technology leader and commands 62.5% market share. I have not heard of any product category where the market leader alone would command as much as 62.5% market share. I am sure everybody at Nokia is PROUD of this. But, they should be equally EMBARRASSED for making their customers wait for 2 long hours, just to deposit their faulty handsets for repair. Is Nokia being COMPLACENT? If that be so, I am afraid, the history will prove them wrong.
While waiting I even spoke over phone to a Nokia Company representative by the name of ‘Sachin” who took the call on Sudha’s cell phone (I hope he told me his real name) and told him that Nokia urgently needs to spruce up its customer care at Guwahati and DO AWAY WITH FRANCHISEES WHO CANNOT PROVIDE ADEQUATE AND HASSTLE FREE SERVICE TO THE CUSTOMERS !
Finally, my turn to meet the customer service executive came at 4.15pm, after a full two hours fifteen minutes of waiting …….!!! They took my phone and asked me to come back on Tuesday (24the June 2008) evening …… after a full three days !! Prior to this experience, I was one of biggest fans of Nokia for bringing to customers a technologically superior product. But, not after this experience ! Though I still admire their technological leadership but beware Nokia Customers …..their after sales service really SUCKS ! ….”Nokia Care” DOESN”T CARE ! IT SUCKS !!!
Today is Tuesday the 24th June 2008……..I am going to Nokia Care in the evening ……I hope they deliver my phone in time and salvage some of their lost pride !!!
(This Unfortunate Nokia Customer can be contacted at [protected]@yahoo.com)
sir,
i m sachin kumar frm shamli and i have bought nokia headset nokia 6085 on 16/06/07with imei no.[protected] and after 7 months of purchase it had some faults regarding its display and i have given the phone to nokia care centre meerut with job sheet no.080409/80 and from that time till now i have not get my cell phone back so i requested u to go through the problem and check out what the problem is all about...i will b very grateful to u
i m sachin kumar frm shamli and i have bought nokia headset nokia 6085 on 16/06/07with imei no.[protected] and after 7 months of purchase it had some faults regarding its display and i have given the phone to nokia care centre meerut with job sheet no.080409/80 and from that time till now i have not get my cell phone back so i requested u to go through the problem and check out what the problem is all about...i will b very grateful to u
Hello sir, I am Vishal Mundhada from Amravati Maharashtra.
I have to open nokia care in our city.
Kindly say me the process...
[protected]
I have to open nokia care in our city.
Kindly say me the process...
[protected]
Dear sir
Dear Sir
I had procured 5610 on 11/01/08, it has been stop working abruptly one month before. People at nokia care said that, it may be due to software defect, so we will have to send your cell to bangalore for replacement. I got the replaced set yesterday itself after a long excersice.But while operating the cell, I had experienced that the sound has been decrease and it became impossible to talk on loudspeaker. The screen is fully scratched and it seems that the cell is not new. So I again given the cell to the same nokia care (Infocare Services, shop no-1, 2, 3 shanti complex, Faizabad road, Indra nagar, Lucknow) on dated 24/06/08.
For the last one month I have been without mobile and suffering with lots of problem. Your people at service centre are highly indifferent to the customer problems. There is no courtesy at least. Please do the needful to solve my problem.
Detail of mine mobile:
PRODUCT DESCRIPTION
[protected]
5610d
IMEI: [protected]
Date of purchase: 11/01/08
Invoice no-UP/01335/00001/3293
IMEI (Swap): [protected]
Nokia Care detail
JOB SHEET NUMBER[protected]/080624/5
Infocare Services,
shop no-1, 2, 3 shanti complex,
Faizabad road, Indra nagar, Lucknow
ASC:[protected]
CONTACT NO[protected]
E-Mail :infocareservices [protected]@nokiacareindia.com
Dear Sir
I had procured 5610 on 11/01/08, it has been stop working abruptly one month before. People at nokia care said that, it may be due to software defect, so we will have to send your cell to bangalore for replacement. I got the replaced set yesterday itself after a long excersice.But while operating the cell, I had experienced that the sound has been decrease and it became impossible to talk on loudspeaker. The screen is fully scratched and it seems that the cell is not new. So I again given the cell to the same nokia care (Infocare Services, shop no-1, 2, 3 shanti complex, Faizabad road, Indra nagar, Lucknow) on dated 24/06/08.
For the last one month I have been without mobile and suffering with lots of problem. Your people at service centre are highly indifferent to the customer problems. There is no courtesy at least. Please do the needful to solve my problem.
Detail of mine mobile:
PRODUCT DESCRIPTION
[protected]
5610d
IMEI: [protected]
Date of purchase: 11/01/08
Invoice no-UP/01335/00001/3293
IMEI (Swap): [protected]
Nokia Care detail
JOB SHEET NUMBER[protected]/080624/5
Infocare Services,
shop no-1, 2, 3 shanti complex,
Faizabad road, Indra nagar, Lucknow
ASC:[protected]
CONTACT NO[protected]
E-Mail :infocareservices [protected]@nokiacareindia.com
ON THE DAY I SAW FLASH MESSAGE ON TV ABOUT BL-5C BATTERY I CHECKED UP AND REGISTERED ONLINE FOR REPLACEMENT OF THE SAME. AFTER A CONSIDERABLE TIME I CHECKEDUP WITH THE LOCAL DEALER WHO SHOWED HIS INABILITY TO REPLACE IT. I WAS GIVEN A FEW PHONE NOS.BUT OF NO AVAIL
I WANT TO KNOW HOW MUCH MORE TIME WILL IT TAKE TO GET THE REPLACEMENT.YPU PL ADVISE WHAT SHOULD NOW I HAVE TO DO .
PRADIP K SRIVASTAVA,
910, KALYANI DEVI, 25/06/2008
ALLAHABAD-211003
I WANT TO KNOW HOW MUCH MORE TIME WILL IT TAKE TO GET THE REPLACEMENT.YPU PL ADVISE WHAT SHOULD NOW I HAVE TO DO .
PRADIP K SRIVASTAVA,
910, KALYANI DEVI, 25/06/2008
ALLAHABAD-211003
i want to know the nokiya customer care center in the ahmedabad
pls reply
pls reply
I bought a New Nokia N 72 Phone on 21 jan 2008 from KWALITY Cmmunicatin is very poor, sound not work properly, Now the current position is that my Phone is not working
properly(Display and Rebooting and hangging problem ) and also I am without a phone for almost a month,
which is a basic need for life.
I submit the phone to Nokia Care GULATI COMMUNICATION, 90, BHAGAT SINGH MARKET, NEAR GOLE MARKET, CANNAUGHT PLACE, NEW DELHI 110001 Service Centre.
24/JUN/08 but their the handset is not repaired.AND HE TALK UNMANNERLY. HE SAID"DOO MAHINE BAD LENA"".HE SAID INDIRECTLY ABUSE TO ME.
Due to this I am going through mental stress and lot of inconvenience as I have
other liabilities too and important work to do. Due to not availability of my Phone I am
unable to Contact anyone and Vise versa.
I tried to contact Nokia many times through different medium i.e. Phone, through
internet, I also visited to Service Centre six times in 20 days to check the status of my
report. My jobsheet number is[protected]/080624/44 given .
PLEASE HELP US MY CONTECT NO [protected]
properly(Display and Rebooting and hangging problem ) and also I am without a phone for almost a month,
which is a basic need for life.
I submit the phone to Nokia Care GULATI COMMUNICATION, 90, BHAGAT SINGH MARKET, NEAR GOLE MARKET, CANNAUGHT PLACE, NEW DELHI 110001 Service Centre.
24/JUN/08 but their the handset is not repaired.AND HE TALK UNMANNERLY. HE SAID"DOO MAHINE BAD LENA"".HE SAID INDIRECTLY ABUSE TO ME.
Due to this I am going through mental stress and lot of inconvenience as I have
other liabilities too and important work to do. Due to not availability of my Phone I am
unable to Contact anyone and Vise versa.
I tried to contact Nokia many times through different medium i.e. Phone, through
internet, I also visited to Service Centre six times in 20 days to check the status of my
report. My jobsheet number is[protected]/080624/44 given .
PLEASE HELP US MY CONTECT NO [protected]
I HAVE LOST MY MOBILE NOKIA 6300R.SILVER ([protected])
AT SHADRA DELHI THIS PHONE NUM. IS [protected] IS PLEASE TELL ME WHICH NEW NUMBER IS WORKING BY MY MOBILE 6300R.SILVER
I AM VERY THANKFUL TO YOU
TUSHAR SHARMA
[protected]
AT SHADRA DELHI THIS PHONE NUM. IS [protected] IS PLEASE TELL ME WHICH NEW NUMBER IS WORKING BY MY MOBILE 6300R.SILVER
I AM VERY THANKFUL TO YOU
TUSHAR SHARMA
[protected]
Nokia 5200 — MISUSING THE MOBILE GIVEN FOR REPAIR
I brought nokia 5200 with IME NO :[protected] on[protected].It is in the warranty period.i complained it to nokia care centre in chittoor-andhra pradesh as i found it not working properly.he promised to send it to the company and get it replaced.But after 10 days he called me that the company didnot replace it and returned me the mobile by burning the mother board.i got cheated by the nokia care centre beleiving your company.so please take immediate action to replace my mobile otherwise i will go to the consumer court as i have all the bills. Dear sir,
We purcheses a mobile at KING CUSTEM SHOP, NEAR- SONI NI CHAWL, ODHAV, AHMEDABAD-382415. of your mobile 3110, this mobile is demeges, the delar are not sespondind, or suport me,
We purcheses a mobile at KING CUSTEM SHOP, NEAR- SONI NI CHAWL, ODHAV, AHMEDABAD-382415. of your mobile 3110, this mobile is demeges, the delar are not sespondind, or suport me,
To
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia 2760 set Colour silver Serial no. [protected]
We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems.The phone hangs.The GPRS Settings is not saved it gives error that not enough memory.But i free all phone memory but still it give same error.Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. I give it at nokia priority at washim where i purchase from them on 29th may 2008 But i Can'nt get until. One month is already passed to give to them.Hence deliver it as earliar as possible. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Prasann Sudarshan Bande,
Near Jain Temple, opp.Jamma mazid,
Washim-444505.
phone no.-[protected], [protected]
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia 2760 set Colour silver Serial no. [protected]
We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems.The phone hangs.The GPRS Settings is not saved it gives error that not enough memory.But i free all phone memory but still it give same error.Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. I give it at nokia priority at washim where i purchase from them on 29th may 2008 But i Can'nt get until. One month is already passed to give to them.Hence deliver it as earliar as possible. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Prasann Sudarshan Bande,
Near Jain Temple, opp.Jamma mazid,
Washim-444505.
phone no.-[protected], [protected]
i bought a n72 on 3rd march 2008.but to my surprise the set started troubling from the very next day.log goes off, phone hangs, enhancement problem, one side of head phone is working, battery goes down after 10 mins of talk.out of 3 months more then 1 month the set was with nokia care at hindustan park, kolkata.but the problem is still there.pl do something so that i can get my set working properly.
Hi I'm Rekha,
My cell has been stolen on 25th June 08.
Please collect the below details of Mobile
Model - N70 Music edition
Body - Black & Gold
IMEI No. - [protected]
please do needful.
If you get the same please cont on :-
Mobile No[protected]
[protected]
[protected]
My cell has been stolen on 25th June 08.
Please collect the below details of Mobile
Model - N70 Music edition
Body - Black & Gold
IMEI No. - [protected]
please do needful.
If you get the same please cont on :-
Mobile No[protected]
[protected]
[protected]
Nokia N70 ME music edition — Replacement of Nokia N70 ME music edition IMEI no. 358080015920267
ToThe Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia N70 ME music edition IMEI no. [protected]
My jobsheet number is[protected]/080512/40 dated 12-05-08 given by Nokia care.
We are shocked to bring to your knowledge that we have purchased the above-noted set on 10-01-08 which is infested with certain technical problems.
On 23-04-08, software problem (keys autowork) arised. I had given it to Nokia Care R.J. Tradelink, Mahajan Market Sitabuldi, Nagpur. I got it back after 4 days but the problem persisted. Again on 02-05-08, I gave the handset to same Nokia Care for the same problem and got the handset after 4 days. Again the problem persisted with a new problem of one line on screen. On 12-05-08, I had given the handset to the Nokia care for the third time. Mr. Nayak, the incharge of R. J. Tradelink, Sitabuldi, Nagpur, personally told me that the piece is defective and I need to talk to Mr. Umesh Khatri, the regional manager of Pune office. I had called him several times and he told me that the handset will be replaced with new one. On 28-06-08, I recieved one call from Mr. Nayak to collect the new handset from R. J. Tradelink, Sitabuldi, Nagpur. When I went to Nokia Care, I was given old handset in the name of new handset which I refused to take.
From the last three months, the handset is with R. J. Tradelink. This matter has hampered my business and is a mental harassment to me.
I seek compensation for the mental agony caused due to the deficiency in services and inconvenience faced due to non availability of my Phone for past 3 months. Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my amount with the suitable interest rate and compensation, else I will file a complaint with the Consumer Court under the Consumer Protection Act of 1986.
In anticipation of your prompt response,
Thanking you,
vijay shrivastava
Nagpur, India
[protected]@yahoo.co.in
Ph [protected]
Dear Sir,
I m having a Nokia set where I have noted that while the set - up of alarm, the alarm sign indicate at screen and if I have de-activate the setting for a particular day then it also apeared which is not okay as per my opinion becoz whether I have de-activate the alarm for that day then it should not be apear. Due to this the user will have confused.
Kindly let me know your confirmation with comments.
Thanks.
R.L. Saini
I m having a Nokia set where I have noted that while the set - up of alarm, the alarm sign indicate at screen and if I have de-activate the setting for a particular day then it also apeared which is not okay as per my opinion becoz whether I have de-activate the alarm for that day then it should not be apear. Due to this the user will have confused.
Kindly let me know your confirmation with comments.
Thanks.
R.L. Saini
I am a nokia customer, I bought my nokia phone#6300 from THE MOBILE STORE Dwarka. vide bill#dlh/01050/00001/7111 dt 16/9/07. I have apersistent problem of my phone shutting down while talking over the phone and restarting on its own. I have given it to nokia care in gurgaon sector-14 twice, once they gave me back in 1hours time but the problem persisted, second time they gave me back the phone after 10days, but the same problem is still their. I hope you can understand how long you can survive without the phone and specially when you have all your important contacts in the phone memory. I am suffering a lot financially as well as mentally because of this problem you are requested to kindly replace the phone immediately. Looking forward to hear from you.
Sandeep Gupta-[protected]
Sandeep Gupta-[protected]
To
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia N70 ME music edition IMEI no. [protected]
My jobsheet number is[protected]/080512/40 dated 12-05-08 given by Nokia care.
We are shocked to bring to your knowledge that we have purchased the above-noted set on 10-01-08 which is infested with certain technical problems.
On 23-04-08, software problem (keys autowork) arised. I had given it to Nokia Care R.J. Tradelink, Mahajan Market Sitabuldi, Nagpur. I got it back after 4 days but the problem persisted. Again on 02-05-08, I gave the handset to same Nokia Care for the same problem and got the handset after 4 days. Again the problem persisted with a new problem of one line on screen. On 12-05-08, I had given the handset to the Nokia care for the third time. Mr. Nayak, the incharge of R. J. Tradelink, Sitabuldi, Nagpur, personally told me that the piece is defective and I need to talk to Mr. Umesh Khatri, the regional manager of Pune office. I had called him several times and he told me that the handset will be replaced with new one. On 28-06-08, I recieved one call from Mr. Nayak to collect the new handset from R. J. Tradelink, Sitabuldi, Nagpur. When I went to Nokia Care, I was given old handset in the name of new handset which I refused to take.
From the last three months, the handset is with R. J. Tradelink. This matter has hampered my business and is a mental harassment to me.
I seek compensation for the mental agony caused due to the deficiency in services and inconvenience faced due to non availability of my Phone for past 3 months. Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my amount with the suitable interest rate and compensation, else I will file a complaint with the Consumer Court under the Consumer Protection Act of 1986.
In anticipation of your prompt response,
Vijay Shrivastava
Nagpur
E-mail:[protected]@yahoo.co.in
Alt. Ph. +91-[protected]
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia N70 ME music edition IMEI no. [protected]
My jobsheet number is[protected]/080512/40 dated 12-05-08 given by Nokia care.
We are shocked to bring to your knowledge that we have purchased the above-noted set on 10-01-08 which is infested with certain technical problems.
On 23-04-08, software problem (keys autowork) arised. I had given it to Nokia Care R.J. Tradelink, Mahajan Market Sitabuldi, Nagpur. I got it back after 4 days but the problem persisted. Again on 02-05-08, I gave the handset to same Nokia Care for the same problem and got the handset after 4 days. Again the problem persisted with a new problem of one line on screen. On 12-05-08, I had given the handset to the Nokia care for the third time. Mr. Nayak, the incharge of R. J. Tradelink, Sitabuldi, Nagpur, personally told me that the piece is defective and I need to talk to Mr. Umesh Khatri, the regional manager of Pune office. I had called him several times and he told me that the handset will be replaced with new one. On 28-06-08, I recieved one call from Mr. Nayak to collect the new handset from R. J. Tradelink, Sitabuldi, Nagpur. When I went to Nokia Care, I was given old handset in the name of new handset which I refused to take.
From the last three months, the handset is with R. J. Tradelink. This matter has hampered my business and is a mental harassment to me.
I seek compensation for the mental agony caused due to the deficiency in services and inconvenience faced due to non availability of my Phone for past 3 months. Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my amount with the suitable interest rate and compensation, else I will file a complaint with the Consumer Court under the Consumer Protection Act of 1986.
In anticipation of your prompt response,
Vijay Shrivastava
Nagpur
E-mail:[protected]@yahoo.co.in
Alt. Ph. +91-[protected]
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SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
invoice no WB/01404/00001/4614
the mobilestor kolar road, bhopal
Report. My jobsheet number is[protected]/080506/45(06th-may'08), then
2 job sheet no[protected]/080520/2(20st-may-'08)
3 job sheet no[protected]/080610/02 (10 jun 08) given by Nokia care.
Fist complaint no 2/31UAA7 22/05/08 at Bhopal
Second complant no 2/34 BRW9 20/06/08 AT BHOPAL
Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my
amount with the suitable interest rate and compensation, else I will file a complaint with
the Consumer Court under the Consumer Protection Act of 1986.
I seek compensation for the mental agony caused due to his deficiency in services
and inconvenience faced due to no availability of my Phone for almost one month.
sandesh jain
C-728, shahpura Bhopal
E-mail:[protected]@yahoo.com
Alt. Ph. +[protected] [protected]
Dt. 08/06/08