[Resolved] Nokia Customer Care Of India — Fade up with the customer care | |
To, Senoir Management Customer Care Nokia, India Dear Sir, I had submitted my mobile phone model Nokia N5610 1d expressMusic Edition for service in warranty to Care point Care point kolkata at everest mobicare, chandni chowk.from there i got another mobile that is swapped set in that set too i have started getting problem two days after receiving that swapped set.i have become fade up off going to nokia care from last 5 months.and in lieu of that i got nothing except false promises.on april 19 2009 my warranty will be finished and from last 5 month my set was lying there in the nokia care and the people over there just wasted my time and money.now i will go to the court and media if my set was not exchanged with in this month january 2009. I am really frustrated to hear lame excuses and so long time to clear one small problem from a company which claims to be number one in Mobile phones. but sorry to say that the service which you provide to the customers is really pathetic...What im planning to do is to go to the media and consumer court to get back the due amount regards, Unfornatunaly a Nokia Customer, nivedita biswas [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1995 Comments | |
Comments
I buy Nokia n95 8gb. first few month it good after some time it cosmetic gone i but in February 2008 after seven month i send it to Nokia care in Mumbai they send back to me without do nothing Nokia care is one they don't care the customer requirements. if they have problem in there electronic they have to clear it. i think normal cell ( cosmetic ) better then this cheap one i spend that time 750 $ this is really expansive cell the quality is really cheap.
[protected]@yahoo.com
[protected]@yahoo.com
Dear Sir,
I bought nokia N 81 8GB from Doha State of Qatar month of sep-08 .now i am in doha bcs i am working in Doha. month of oct-08 i am leaving in india for vocation then i have to given my mobile my wife now she is facing some problem . i have bought it from a nokia showroom there. since the day of its use it is giving problem of hanging & also dispaly off it fails to work.please suggest to me what i can do.
please do needful.
Regards
Hari Govind Singh
+[protected]
[protected]@india.com
[protected]@punjlloyd.com
I bought nokia N 81 8GB from Doha State of Qatar month of sep-08 .now i am in doha bcs i am working in Doha. month of oct-08 i am leaving in india for vocation then i have to given my mobile my wife now she is facing some problem . i have bought it from a nokia showroom there. since the day of its use it is giving problem of hanging & also dispaly off it fails to work.please suggest to me what i can do.
please do needful.
Regards
Hari Govind Singh
+[protected]
[protected]@india.com
[protected]@punjlloyd.com
Nokia N 93 i Mobile Phone — LCD Display Screen of N 93 i
Dear Sir,I had purchased an N 93 i and its display screen has got damaged & needs to be replaced.
I had enquired at several placed in Delhi, Gol Market for the spare but got variable rates ranging from Rs 2400 to Rs 5000 for the same.
All had refused availability of the same.
Besides non had gauranteed ORIGINAL Disaplay Screen availability.
I need to get this phone repaired soon
Can I get the availability & rates for the Original Nokia N 93 i mobile display screen & can I purchase it directly from authorised dealer.
Currently I am in Gandhidham, Kutch & NOKIA CARE of Gandhidham also refuses availability as well as they dont have the right instruments to carry out the repair job.
They are still working with screw drivers to split open the Display screen from the mobile body.
Appreciate your immediate response wrt purchase details of the N93i mobile Display Screen.
Regards & Thanks,
Manohar Jadli
0 [protected]
I had parchased a Battery (BP-6M) from dealer of Nokia, Shakarpur, Delhi-110092 and with couple of days stop working.
I deposite the same to Service centre at Krishna Nagar, Delhi-1100092 having e-mail id [protected]@nokiacareindia.com.
Almost 20 days has passed i am yet to get replacement of battery. My hand set is still lying idle.
PLEASE HELP ME TO GET RID OF HARSH PPL OF NOKIA.
I deposite the same to Service centre at Krishna Nagar, Delhi-1100092 having e-mail id [protected]@nokiacareindia.com.
Almost 20 days has passed i am yet to get replacement of battery. My hand set is still lying idle.
PLEASE HELP ME TO GET RID OF HARSH PPL OF NOKIA.
I bought Nokia N70 only 5 months back.The set was behaving oddly in respect of its Battery syytem.The Battery cannot retain charge even for 24 hrs.At first I thought the problem was with the Battery.So, I got it changed.Still, there was no improvement.I gave the set to Nokia Care at Garia, Kolkata on 14 October.But whenever i enquire with them regarding the status, I get identical answer:the set is lying with their headoffice.They seem to be in dark nabout when I can expect my set back.Such has become the quality of Nokia sets and Nokia service.So, let the buyers beware.
Arun Kumar Basu
Arun Kumar Basu
my nokia5200 headset is missing I.M.E.I. number is [protected] u block the headset please sir
I purchased N73 mobile on end of May 2008, some one has stolen the set from my home & my phone number was [protected].
my phone model is Nodia-N73 and iemi no [protected] . Please take immediate action about this. Please stop all the functions of the set immediately.
My Address and contact...F-90, New Ranjit Nagar, New Delhi-110008, [protected]
my phone model is Nodia-N73 and iemi no [protected] . Please take immediate action about this. Please stop all the functions of the set immediately.
My Address and contact...F-90, New Ranjit Nagar, New Delhi-110008, [protected]
I purchased N73 mobile on end of May 2008 and iemi no [protected], some one has stolen the set from my home & my phone number was [protected].
Please take immediate action about this. Please stop all the functions of the set immediately.
My Address and contact...F-90, New Ranjit Nagar, New Delhi-110008, [protected]
Please take immediate action about this. Please stop all the functions of the set immediately.
My Address and contact...F-90, New Ranjit Nagar, New Delhi-110008, [protected]
I purchased N73 mobile on end of May 2008 and iemi no [protected], some one has stolen the set from my home & my phone number was [protected].
It will be highly appreciated if you stop all the functions of the set immediately.
it is very painfull to me that i hv paid the full and final payment thru credit card on this month only.
It will be highly appreciated if you stop all the functions of the set immediately.
it is very painfull to me that i hv paid the full and final payment thru credit card on this month only.
My N73 mobile, iemi no [protected] some one has stolen. Pls block the headset immediately, please sir, please...
Dear Sir,
I have purchase Nokia Mobile aprox six month ago model No. N82-1, Type Rm-313, No.358082/01/006815/9, WLAN- 001DFDSBA81F,
I Complain with this model Front side Body Color Coating to be uprooted, so body look is very bad.,
I visit many times nokia care shop. I tells Customer care employee About this problem.
Customer care employee said me many customer face this problem & we are sorry for that, but company has no decided this problem.
So, I Kindly Request to you Resolve this Problem early as soon as Possible,
Yours Trully,
Bipin Malani
Surat
[protected]@yahoo.co.in
MObile no.[protected]
I have purchase Nokia Mobile aprox six month ago model No. N82-1, Type Rm-313, No.358082/01/006815/9, WLAN- 001DFDSBA81F,
I Complain with this model Front side Body Color Coating to be uprooted, so body look is very bad.,
I visit many times nokia care shop. I tells Customer care employee About this problem.
Customer care employee said me many customer face this problem & we are sorry for that, but company has no decided this problem.
So, I Kindly Request to you Resolve this Problem early as soon as Possible,
Yours Trully,
Bipin Malani
Surat
[protected]@yahoo.co.in
MObile no.[protected]
Respected Sir,
I, would like to bring to your notice that my cell Nokia 3220 has been stolen . please lock this phone .I would like to give you the IMEI number of my mobile .It is as follows [protected]
its serial number is 0054350. Sir please lock this phone as soon as you can.
yours faithfully;
S.Y.Shinde
I, would like to bring to your notice that my cell Nokia 3220 has been stolen . please lock this phone .I would like to give you the IMEI number of my mobile .It is as follows [protected]
its serial number is 0054350. Sir please lock this phone as soon as you can.
yours faithfully;
S.Y.Shinde
Dear Sir,
I purchased a Nokia 3500C set on 23/02/2008 and I am facing lots of problem using this set. Keypad is not working properly. I didnt expect such a service from NOKIA...
I purchased a Nokia 3500C set on 23/02/2008 and I am facing lots of problem using this set. Keypad is not working properly. I didnt expect such a service from NOKIA...
hello, i am a big...fan of nokia phones, i am using nokia mobiles from last 9 years, if any one ask me which mobile is better to buy, i just sujjest them to take Nokia.if any one going to take mobile i suppose them take only Nokia.But, my Nokia N73 looking very dirty phone, i had buyed it last 3 months back, why that call end navigation button panel shaded & looking like old phone, its not very big problem.but its looking very ugly.this is silly thing that panel getting colour shaded.is there any warranty on this, pls sugget me... Thank Q...
Dear Sir
I have purchased Nokia 7500 Prism from Anjalika Information Systems & Technology Pvt Ltd, F-55, Ist Floor, East Delhi Mall, Kaushambi, Ghaziabad.
Its battery downs within 24 hours when it is not used.
Its charging time is 2 hours.
I have contacted Customer acre centre, HCL, C-4, Sector - II, Noida.
They suggested to surrender the mobile for 25 days.
It is not possible to me because I am living at Rath, Hamirpur, UP nearby Jhansi (125 kms) and Kanpur (150 kms).
Kindly suggest what should I do.
Yours kailash
I have purchased Nokia 7500 Prism from Anjalika Information Systems & Technology Pvt Ltd, F-55, Ist Floor, East Delhi Mall, Kaushambi, Ghaziabad.
Its battery downs within 24 hours when it is not used.
Its charging time is 2 hours.
I have contacted Customer acre centre, HCL, C-4, Sector - II, Noida.
They suggested to surrender the mobile for 25 days.
It is not possible to me because I am living at Rath, Hamirpur, UP nearby Jhansi (125 kms) and Kanpur (150 kms).
Kindly suggest what should I do.
Yours kailash
This is with regard to the mails sent to my gmail ID regarding the promo offer and that i have been selected for the prize money worth £500, 000.00 and new nokia N95. Please verify and confirm whether there is any prank played and anybody is involved in wrongful gains by playing fraudulent actions.
The payment release form and the rules and regulations forms have been forwarded to me.
Pls find trailing mail with regard to the aforesaid mail
On 9/11/08, Nokia PROMATION 2008<[protected]@nokia.co.uk> wrote:
this mail was received
--- On Sun, 9/11/08, Nokia Promotion 2008 <[protected]@nokia.co.uk> wrote:
From: Nokia Promotion 2008 <[protected]@nokia.co.uk>
Subject: NOKIA INTERNATIONAL AWARD PROMOTION 2008.
To:
Date: Sunday, 9 November, 2008, 11:03 PM
NOKIA INTERNATIONAL AWARD PROMOTION 2008.
Your email has been awarded 500.000.00pounds. and NEW NOKIA N95 SERIES.on
the Just Concluded NOKIA PROMO.
Send us you
Full Name:
Home Address:
Telephone#:
Occupation:
Age:
Gender:
Nationality:
Amount Won:
Congratulations.
Reply to:[protected]@yahoo.co.uk
Accept my hearty congratulations once again!!!
Yours faithfully,
Mrs. Patricia Hooper
PROMOTION CO-ORDINATOR Full Name: DEEPAK KUMAR VERMAHome Address: 9/192 BAGH MUZAFFAR KHAN, AGRA PIN-282002 UTTAR PRADESH INDIATelephone#: [protected], [protected]Occupation: STUDENTAge:22Gender: MAILNationality: INDIAAmount Won: 500.000.00pounds. and
NEW NOKIA N95 SERIESCongratulations
The payment release form and the rules and regulations forms have been forwarded to me.
Pls find trailing mail with regard to the aforesaid mail
On 9/11/08, Nokia PROMATION 2008<[protected]@nokia.co.uk> wrote:
this mail was received
--- On Sun, 9/11/08, Nokia Promotion 2008 <[protected]@nokia.co.uk> wrote:
From: Nokia Promotion 2008 <[protected]@nokia.co.uk>
Subject: NOKIA INTERNATIONAL AWARD PROMOTION 2008.
To:
Date: Sunday, 9 November, 2008, 11:03 PM
NOKIA INTERNATIONAL AWARD PROMOTION 2008.
Your email has been awarded 500.000.00pounds. and NEW NOKIA N95 SERIES.on
the Just Concluded NOKIA PROMO.
Send us you
Full Name:
Home Address:
Telephone#:
Occupation:
Age:
Gender:
Nationality:
Amount Won:
Congratulations.
Reply to:[protected]@yahoo.co.uk
Accept my hearty congratulations once again!!!
Yours faithfully,
Mrs. Patricia Hooper
PROMOTION CO-ORDINATOR Full Name: DEEPAK KUMAR VERMAHome Address: 9/192 BAGH MUZAFFAR KHAN, AGRA PIN-282002 UTTAR PRADESH INDIATelephone#: [protected], [protected]Occupation: STUDENTAge:22Gender: MAILNationality: INDIAAmount Won: 500.000.00pounds. and
NEW NOKIA N95 SERIESCongratulations
--- On Sun, 9/11/08, Nokia Promotion 2008 <[protected]@nokia.co.uk> wrote:
From: Nokia Promotion 2008 <[protected]@nokia.co.uk>
Subject: NOKIA INTERNATIONAL AWARD PROMOTION 2008.
To:
Date: Sunday, 9 November, 2008, 11:03 PM
NOKIA INTERNATIONAL AWARD PROMOTION 2008.
Your email has been awarded 500.000.00pounds. and NEW NOKIA N95 SERIES.on
the Just Concluded NOKIA PROMO.
Send us you
Full Name:
Home Address:
Telephone#:
Occupation:
Age:
Gender:
Nationality:
Amount Won:
Congratulations.
Reply to:[protected]@yahoo.co.uk
Accept my hearty congratulations once again!!!
Yours faithfully,
Mrs. Patricia Hooper
PROMOTION CO-ORDINATOR Full Name: DEEPAK KUMAR VERMAHome Address: 9/192 BAGH MUZAFFAR KHAN, AGRA PIN-282002 UTTAR PRADESH INDIATelephone#: [protected], [protected]Occupation: STUDENTAge:22Gender: MAILNationality: INDIAAmount Won: 500.000.00pounds. and
NEW NOKIA N95 SERIESCongratulations
From: Nokia Promotion 2008 <[protected]@nokia.co.uk>
Subject: NOKIA INTERNATIONAL AWARD PROMOTION 2008.
To:
Date: Sunday, 9 November, 2008, 11:03 PM
NOKIA INTERNATIONAL AWARD PROMOTION 2008.
Your email has been awarded 500.000.00pounds. and NEW NOKIA N95 SERIES.on
the Just Concluded NOKIA PROMO.
Send us you
Full Name:
Home Address:
Telephone#:
Occupation:
Age:
Gender:
Nationality:
Amount Won:
Congratulations.
Reply to:[protected]@yahoo.co.uk
Accept my hearty congratulations once again!!!
Yours faithfully,
Mrs. Patricia Hooper
PROMOTION CO-ORDINATOR Full Name: DEEPAK KUMAR VERMAHome Address: 9/192 BAGH MUZAFFAR KHAN, AGRA PIN-282002 UTTAR PRADESH INDIATelephone#: [protected], [protected]Occupation: STUDENTAge:22Gender: MAILNationality: INDIAAmount Won: 500.000.00pounds. and
NEW NOKIA N95 SERIESCongratulations
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NOKIA HANDSET 3600 — POOR QUALITY OF PRODUCT & UN-PROFESSIONAL SERVICES
ToThe Country Head Nokia
Sir,
Re: - Replacement of Nokia 3600 set Colour Maroon IMEI [protected]
It is very shocked to bring to your notice that I have recently purchased (on the 15 Oct 08) the above-noted set and it has started having technical problems within 10 days o[censored]sage. The mobile crashed. I have picked up this set from the mobile store at Vasant Arcade Market, Vasant Kunj, New Delhi and it is under warranty- period.
As advised by the Mobile store, I personally went to the Nokia service center at S-10 Green Park and it was deposited for repair. The complaint nos: [protected] dated 30 Oct 08.The person attending in the repair section advised to check status after 3-4 days. When I went to collect my mobile I was informed that there was a software problem and it has been repaired. I was handed an absolute bare handset, all its factory loaded software have been removed. On asking for the software to be loaded no-one at the center could help me out. This reflects the carelessness and non-professional approach of the customer care as well as technical people handling repairs, all the factory setting and software needs to be loaded. To top this, the same day after receiving the repaired hand-set it has crashed again.
Since I have purchased the phone recently on the 15 Oct and it is under warranty period, want replacement of the hand-set at the earliest. I do-not want to get into the hassle of running to repair center who have already reflected their un-professional approach by not being able to identify the problem in the hand-set as a result of which it has crashed again.
In view of the above said it would be appreciated that my complaint be attended at the earliest and be given a new hand-set. Please ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response.
Thanking you,
Yours faithfully,