[Resolved] Nokia Customer Care Of India — Fade up with the customer care | |
To, Senoir Management Customer Care Nokia, India Dear Sir, I had submitted my mobile phone model Nokia N5610 1d expressMusic Edition for service in warranty to Care point Care point kolkata at everest mobicare, chandni chowk.from there i got another mobile that is swapped set in that set too i have started getting problem two days after receiving that swapped set.i have become fade up off going to nokia care from last 5 months.and in lieu of that i got nothing except false promises.on april 19 2009 my warranty will be finished and from last 5 month my set was lying there in the nokia care and the people over there just wasted my time and money.now i will go to the court and media if my set was not exchanged with in this month january 2009. I am really frustrated to hear lame excuses and so long time to clear one small problem from a company which claims to be number one in Mobile phones. but sorry to say that the service which you provide to the customers is really pathetic...What im planning to do is to go to the media and consumer court to get back the due amount regards, Unfornatunaly a Nokia Customer, nivedita biswas [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1995 Comments | |
Comments
i have a set name N 1600 which i have bought before past 3 months.Till now it is working well but i am facing a problem in this set.That whenever i am going in Tone Setting after that Ringing tone, when i use to set my ringing tone i.e when i am clicking in ringing tone them my set automatically is switch off and there is no option of setting my ringing tone.So kindly solve my problem as fast asa possible.
Reply
Nokia3500c — nokia care does nt care
God forbid don't know what sort of customer care centres have been opened by this MNC NOKIA.The employees don't have courtesy to interact properly and the services are poor, one has to waste time sitting for their turn to come, real slow centres.However the major issue is the REPLACEMENT issue company fails to replace the set even after they have tried to repair it 6 times mind you 6 times. This is heights of taking customers for granted.
It's simply a frustrating issue when asked for replacement of set, which worked only for 6 months and afterwards i ve been doin rounds of so called nokia customerr care.Incapibilty of the company to repair or replace .
This way NOKIA is definately gonna lose its customers n i being a victim would hereby ask all my near n dear ones not to get carried away by their name alone. NOKIA Care cant keep up with their post sales services inspite of fact they know there is major problem with their handset. BEWARE !!
Not worth ur money !! Moreover the mental agony who's going to calm that NOKIA do you have an answer!
Sir i did purchased nokia 6300 mobile from subhisha in feb, 2007 from faridabad..it's emi no is [protected]. the problem is that it's f.M lead is not working for last two months... Due 2 some critical circumstances i had 2 go to my native place where it fall from my hands and its steel case lock got broken.. and when i went 2 a local nokia service they told me that this is aphysical damage. so it can't be taken in warenty... but F.M lead's problem is not a physical damaged problem... i was not satisfied with their responsse...
My complete family of six members are using nokia brands for many years...and have cno complaints till last month. But with this mobile phone we are totally surprised with this type of poor service.
so please do something so that my trust would be failtful towards nokia in future...
Hope nokia will understsnd my feeling and arrange a better service for my nokia 6300 phone. i'll be very thankful towards nokia . waiting for your reply...
Neeraj Singh
EMI no.[protected].
Cell no.[protected] .
My complete family of six members are using nokia brands for many years...and have cno complaints till last month. But with this mobile phone we are totally surprised with this type of poor service.
so please do something so that my trust would be failtful towards nokia in future...
Hope nokia will understsnd my feeling and arrange a better service for my nokia 6300 phone. i'll be very thankful towards nokia . waiting for your reply...
Neeraj Singh
EMI no.[protected].
Cell no.[protected] .
low network probelam
Dear Sirs,
I purchased N72 mobile on 10th March 2008, some one has stolen the set from my home & my phone number was [protected].
my phone model is Nodia-N72 and iemi no [protected] . Please take immediate action about this. Please stop all the functions of the set immediately.
My contact... [protected], [protected], [protected],[protected]
I purchased N72 mobile on 10th March 2008, some one has stolen the set from my home & my phone number was [protected].
my phone model is Nodia-N72 and iemi no [protected] . Please take immediate action about this. Please stop all the functions of the set immediately.
My contact... [protected], [protected], [protected],[protected]
Dear Sirs,
I purchased N72 mobile on 10th March 2008, some one has stolen the set from my home & my phone number was [protected].
my phone model is Nodia-N72 and iemi no [protected] . Please take immediate action about this. Please stop all the functions of the set immediately.
My contact... [protected], [protected], [protected],[protected]
I purchased N72 mobile on 10th March 2008, some one has stolen the set from my home & my phone number was [protected].
my phone model is Nodia-N72 and iemi no [protected] . Please take immediate action about this. Please stop all the functions of the set immediately.
My contact... [protected], [protected], [protected],[protected]
i have purchased nokia 5200 since one year it was facsing no network problem pls rectify it
Dear sir,
I bought a Nokia 6500s from Dubai on 05-12-07. But nw am suffering some problems in my phone. sometimes am receiving a call it will hang and automatically switched-off.What's the problem, what will i do.Is this any virus please send me an urgent reply.
By,
Nikul
I bought a Nokia 6500s from Dubai on 05-12-07. But nw am suffering some problems in my phone. sometimes am receiving a call it will hang and automatically switched-off.What's the problem, what will i do.Is this any virus please send me an urgent reply.
By,
Nikul
Dear Sir,
I have purchased nokia 2505 mobile on 3 Nov 08 and due to battery discharge and overheating problem send to nokia care center (Shree communication - Pune ) Job Sheet no[protected]/081103/100 for 20days but till date I have not received my mobile due to technical problem.I want repalcement because without any use this mobile having such problem so please send me repalcement as early as possible.
Regards
Amrut Mane
I have purchased nokia 2505 mobile on 3 Nov 08 and due to battery discharge and overheating problem send to nokia care center (Shree communication - Pune ) Job Sheet no[protected]/081103/100 for 20days but till date I have not received my mobile due to technical problem.I want repalcement because without any use this mobile having such problem so please send me repalcement as early as possible.
Regards
Amrut Mane
i ahave purchsed mobile from shop
i want know my warranty period & its original pl send mail.
date of purchse : 1/8/2008
imei no: [protected]
battery no : [protected]M10107366
pl send details for me
thanking you
suresh
i want know my warranty period & its original pl send mail.
date of purchse : 1/8/2008
imei no: [protected]
battery no : [protected]M10107366
pl send details for me
thanking you
suresh
Dear sir, I purchased nokia mobile model is /6233 in [FONE CITY Unit of lakshmi creations 339/2 sunshine Appt 2nd Avenue Annanagar chennai 40] date is 23.08.08 the mobile was not good batery back up i was chrged my mobile day for twise i meet the nokia deler explain my problem there suggested to visit to our nokia service center {ROCKEY AGENCIES no:32, old no:10 Thiruvika road, Royapettai, che -14} i give the mobile that service centre date is 16/oct/2008 job sheet no :[protected]/081016/155 they replied me my mobile is ready with in 25 days still they not given my mobile & not given proper answer to me i talk so many times to the manager MR PANDIAN, & MS, SUGANTHI please sir give answer to me when my mobile is ready i enclosed my mobile details past 6 years iam the nokia customer please take the immediate action YOURS FAITHFUL MOHAN
Dear sir, I purchased nokia mobile model is /6233 in [FONE CITY Unit of lakshmi creations 339/2 sunshine Appt 2nd Avenue Annanagar chennai 40] date is 23.08.08 the mobile was not good batery back up i was chrged my mobile day for twise i meet the nokia deler explain my problem there suggested to visit to our nokia service center {ROCKEY AGENCIES no:32, old no:10 Thiruvika road, Royapettai, che -14} i give the mobile that service centre date is 16/oct/2008 job sheet no :[protected]/081016/155 batery no is[protected]t[protected] they replied me my mobile is ready with in 25 days still they not given my mobile & not given proper answer to me i talk so many times to the manager MR PANDIAN, & MS, SUGANTHI please sir give answer to me when my mobile is ready, i enclosed my mobile details, past 6 years iam the nokia customer please take the immediate action .YOURS FAITHFULLY MOHAN moble no [protected]
my mobile is switched o[censored]nevenly pls do me favour
Nokia/5700 xpress music — SERVICE PROVIDED BY CUST CARE IS NOT SATISFACTORY
SERVICE PROVIDED BY CUST CARE IS NOT SATISFACTORY IN BEGINNING ONLY THE KEYPAD OF THE MOBILE WAS NOT WORKING BUT AFTER REPAIR MORE PROBLEMS ARE ACCURING IN THE MOBILE SET.PLEASEHELP ME TO SOLVE MY PROBLEM.AFTER REPAIRING THE NEW PROBLEMS ARE
1.MOBILE SET IS IN DAMAGE CON..
2.CAMERA IS NOT WORKING
3.KEYPAD IS NOW IN MORE WORST CONDITION
IMEI-[protected]
ABDUL WASIQ
[protected]
job sheet no.[protected]/081120/100
Dear Sir
I had given my set for repairing job sheet no[protected]/081120/100 at Nokia care, Noida.
It was told to me that there is display problem & the same will be done & you will get the set back on the very next morning.
Surprisingly after 5-6 days after enquiring about the set it was told the they had send the set at corporate & minimum 15 days will be there for get it back.
Before sending nothing was asked about the sending of the same. This is simply making the customers fool . I think Nokia is slowly going to close down its market from India.
Such types of care centre must be closed if they do not give quality services. I request to pl. look in to the problem .
Thanks
Vipin Kapoor
Manager(Inst)
GAIL INDIA LTD
[protected]
I had given my set for repairing job sheet no[protected]/081120/100 at Nokia care, Noida.
It was told to me that there is display problem & the same will be done & you will get the set back on the very next morning.
Surprisingly after 5-6 days after enquiring about the set it was told the they had send the set at corporate & minimum 15 days will be there for get it back.
Before sending nothing was asked about the sending of the same. This is simply making the customers fool . I think Nokia is slowly going to close down its market from India.
Such types of care centre must be closed if they do not give quality services. I request to pl. look in to the problem .
Thanks
Vipin Kapoor
Manager(Inst)
GAIL INDIA LTD
[protected]
Dear Sir
I had given my set for repairing job sheet no[protected]/081120/100 at Nokia care, Noida.
It was told to me that there is display problem & the same will be done & you will get the set back on the very next morning.
Surprisingly after 5-6 days after enquiring about the set it was told the they had send the set at corporate & minimum 15 days will be there for get it back.
Before sending nothing was asked about the sending of the same. This is simply making the customers fool . I think Nokia is slowly going to close down its market from India.
Such types of care centre must be closed if they do not give quality services. I request to pl. look in to the problem .
Thanks
Vipin Kapoor
Manager(Inst)
GAIL INDIA LTD
[protected]
I had given my set for repairing job sheet no[protected]/081120/100 at Nokia care, Noida.
It was told to me that there is display problem & the same will be done & you will get the set back on the very next morning.
Surprisingly after 5-6 days after enquiring about the set it was told the they had send the set at corporate & minimum 15 days will be there for get it back.
Before sending nothing was asked about the sending of the same. This is simply making the customers fool . I think Nokia is slowly going to close down its market from India.
Such types of care centre must be closed if they do not give quality services. I request to pl. look in to the problem .
Thanks
Vipin Kapoor
Manager(Inst)
GAIL INDIA LTD
[protected]
To
The Senior Manager (Customer Care)
Sir,
Re:- Missing of Nokia 6233 set Batch no. [protected]
With reference to above kindly note that my nokia 6233 mobile was missed during traveling in delhi Metro train.For the seme I have already given application to Metro police, delhi.
From your side, If it is possible do needfule to find out my mobile with reference to Batch number.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Chirag Parekh
The Senior Manager (Customer Care)
Sir,
Re:- Missing of Nokia 6233 set Batch no. [protected]
With reference to above kindly note that my nokia 6233 mobile was missed during traveling in delhi Metro train.For the seme I have already given application to Metro police, delhi.
From your side, If it is possible do needfule to find out my mobile with reference to Batch number.
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Chirag Parekh
My Nokia mobile (6500) i cant open my meemoory card its locked without given any password.Kindly advice how can i unlock my memmory card.
Ganesh
Delhi
Ganesh
Delhi
sir pl help how to solve my nokia 5300 as it ask for restriction code when i isert sim in the phone
my phone no.is [protected] and [protected]
sir plz solve this problem
my phone no.is [protected] and [protected]
sir plz solve this problem
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