[Resolved]  Nokia Customer Care Of India — Fade up with the customer care

on 4/07/08 i take a step ahead to purchase N81 because of the brand loyality power but it can not stand upto my expectations.so many problems occured in my cell phone.
i give a mobile to the nokia care on 29-nov.-2008 with a promice to delevier me on29/dec/2008, but they are unable to do so.i am very disagree with your response.
I HOPE, I WOULD GOT MY MOBILE AS SOON POSSIBLE.
FOLLOWING ARE THE DETAILS:-
JOB SHEET NO. :[protected]/081129/8
IMEI NO. :-[protected]
MODEL :-N81-3
CONTACT ME ON [protected]

STOLEN NOKIA MOBILE MODEL Nokia N70-1 M.Black/Silv

Dear Sir,
I lost my mobile phone in 5:37 pm Santipore Local train on Dt. 31/12/2008 at Kancrapara Dist. : North 24 Porgona & my phone number is [protected] & [protected]. My phone model is Nokia N-70-1 M.Black/Silv. and Mobile IMEI No [protected] . Please take immediate action about this.

My Address and contact no is given below :
Sajal Kr. Biswas
State : West Bengal
City : Kalyani, Dist. : Nadia
Contact No :[protected] / [protected]
E.Mail : sajalkr.[protected]@gmil.com
Regards,
Sajal Kr. Biswas

my 3500 was hanged.its button 3 didnt worked in a result i lost my money

Dear Sir / Mam


Subject -- Regarding warrantee services


This is in reference, to warrantee services regarding Nokia mobile .Mobile model no is ( 6275) . Since last weak of November 2008 we are facing problem regarding repairing for my set . Last time again 5th December I did complain in customer care for my mobile repairing but, I am getting only words from customer care staff ( Micronas telecom Noida )not proper resolution . From this kind s of activates of Nokia care center staff I am very much suffering in my business along with I am facing problem with guest relation .
As per below mention details .

Job seat No[protected] / 081205 / 35
ESN / IMEI No [protected]
Model Name 6275
Customer Name R .S Rawat
Contact No.[protected]

I hope above mention information would be sufficient to you . I would be very thankful to you, if you will consider my application on priority bases and provide us proper resolution .
Thanking you



Thanks & regards
R. S Rawat
[protected]

Dear Sir / Mam


Subject -- Regarding warrantee services


This is in reference, to warrantee services regarding Nokia mobile .Mobile model no is ( 6275) . Since last weak of November 2008 we are facing problem regarding repairing for my set . Last time again 5th December I did complain in customer care for my mobile repairing but, I am getting only words from customer care staff ( Micronas telecom Noida )not proper resolution . From this kind s of activates of Nokia care center staff I am very much suffering in my business along with I am facing problem with guest relation .
As per below mention details .

Job seat No[protected] / 081205 / 35
ESN / IMEI No [protected]
Model Name 6275
Customer Name R .S Rawat
Contact No.[protected]

I hope above mention information would be sufficient to you . I would be very thankful to you, if you will consider my application on priority bases and provide us proper resolution .
Thanking you



Thanks & regards
R. S Rawat

Mail Id [protected]@yahoo.com

To,
The Sr.Manager Nokia Customer care


Subject -- Regarding warrantee services


This is in reference, to warrantee services regarding Nokia mobile .Mobile model no is ( 6275) . Since last weak of November 2008 we are facing problem regarding repairing for my set . Last time again 5th December I did complain in customer care for my mobile repairing but, I am getting only words from customer care staff ( Micronas telecom Noida )not proper resolution . From this kind s of activates of Nokia care center staff I am very much suffering in my business along with I am facing problem with guest relation .
As per below mention details .

Job seat No[protected] / 081205 / 35
ESN / IMEI No [protected]
Model Name 6275
Customer Name R .S Rawat
Contact No.[protected]

I hope above mention information would be sufficient to you . I would be very thankful to you, if you will consider my application on priority bases and provide us proper resolution .
Thanking you



Thanks & regards
R. S Rawat

Mail Id [protected]@yahoo.com

Dear Sir / Mam


Subject -- Regarding warrantee services


This is in reference, to warrantee services regarding Nokia mobile .Mobile model no is ( 6275) . Since last weak of November 2008 we are facing problem regarding repairing for my set . Last time again 5th December I did complain in customer care for my mobile repairing but, I am getting only words from customer care staff ( Micronas telecom Noida )not proper resolution . From this kind s of activates of Nokia care center staff I am very much suffering in my business along with I am facing problem with guest relation .
As per below mention details .

Job seat No[protected] / 081205 / 35
ESN / IMEI No [protected]
Model Name 6275
Customer Name R .S Rawat
Contact No.[protected]

I hope above mention information would be sufficient to you . I would be very thankful to you, if you will consider my application on priority bases and provide us proper resolution .
Thanking you



Thanks & regards
R. S Rawat

Dear sir
N 72 Mobile massage sending problem
error unable to send massage plz help me
on my mobile no [protected]





Thjanking You

Sir,
My name is Rajan Varghese and I purchased a Nokia 6275 hand set. After 11 months there was a problem in its mute button. It was not working. I went to Bombay Borivali Nokia service center. They cecked and said water went in side. So you will not warrenty. It will be charge Rs 550/- . But I was sure that there was no water went in side. Till I was ready to repair because I was badly in need of my phone. They received the handset and menstioned that scratch in the pannel. I know that there a scratch in the back side of the pannel. But when I received the hand set there was some scratch in the Display(Screen) which was not there before. When I checked the hand set I find that and asked about it. They asked me to wait. I was there till all the people went out. Then they attened me and said it was there before. I was having some argument with them. Then I said I will not pay for it. There they start to thretening me and said that they will file a complaint in the police. and it will make you more problem. I afried and paid the full money escaped from there. Now I would like to know is this the way your secvice center work. One of my friend said to complaint about this in custmer care. I think I will get justices from your side. The proce of my hand set is Rs12000/- at that time. Is it a waist of money? Or in future I must stop purchasing Nokia hand set? At this time I am having 4 Nokia hand set 6275, 3100 and 2 old black & white hand set. One is using by me 2nd by my wife 3rd by my son and the 4th is using in my home. The detail of the job sheet is[protected]/081222/43. Foneworld, Borivali-west ASC No 066_434038 Cont No is [protected], 66750676 My ESN/IMEI No is -[protected] My mobile no is [protected]. The Product Code is - 0546114. It is a CDMA Hand set and using Relience connection. I need a reply from your side and I would like to know that will I get a replacement?
Hope to here a reply from your side.
Thanking for the co-operation if so
Rajan Varghese

please block my mobile

Replacement of Nokia 3600 set Colour Maroon Batch no.[protected]

I am shocked to bring to your knowledge that I have recently purchased the above-noted set which is infested with certain technical problems

I bought a nokia 3600 handset only before three months on 27.9.2008 from Royal Mobiles 10/127, Malviya Nagar New Delhi 110017 vide invoice No. RM/10876/07/08 for Rs. 9125/-

Suddenly on 22rd Dec 2008 my mobile became defective & got switched off..


Therefore I have logged a compliant regarding the non-performance of my Nokia Cell Phone and on 23rd Dec, 2008 I handed over the my mobile to service center NRI Comunication Lajpat Nagar -II . The Service Centre Staff assured me that the defect will be rectified and your phone would be delivered withing two days .

I went to the service centere on 26th for collection but to my surprise the defect was not rectified and i was told that the defective set would be sent to their head office and it may take about one week. Again on 02 Jan 09 I contacted Service Centre but the set was not ready & I was told that as and when it will be ready we would informe you

The set is hardly 3 months old and people at service center are not able to identify the problem and they are taking more than 12 days to convey the status. It is quite pathetic that a reputed company like Nokia is taking such a long time to address this problem. I request you to immediately give instruction to replace the set. I once again reiterate that I am a Legal person and the handset is quite vital for my profession.

Kindly do the need full at earleast failing which I will be constrained to take legal course of action.

Service Center Details
Job Sheet No.[protected]/081223/87
Warrantee Ref Number: APAINY[protected]

hello i gave my mobile for service with the fault of light is not working but when they deliverd me the phone itself is not working and the phone has got warranty but they are saying that water has enterd inside but according to me nthing is like that

sir, I bought N95-8GB recently . in this mobile front camera is not working. tell me what is the problem in the mobile or what can i do

Hi,

To the manager of nokia if he is listening to people or reading this comment, I had purchased nokia N85 and it was within a month that it reported a hardware issue, I asked for a replacement but the nokia care executive are not at all ready to listen and are proudly saying that we give warranty but not guaranty as they don't have any moral duties towards nokia consumer's. I was really disappointed the way nokia people responded to my issue.
I don't want anything more than a replacement from nokia.
Nokia people can contact me at : [protected] anytime after 3pm.
Hope that nokia tries and listen to people and consider some moral duty towards the consumer's.

sir/madam

i have nokia 5310 express music phone. i have prepaid connection in delhi.
i dont want to attend a particular number so how can i put him/her in reject list.

I have taken a Nokia N-79 almost 15 days back but for the last few days the phone is getting automatically hang it is restarting every now & then ur customer care services are never opened when i leave from my house & always cloed whe i reach home. I feel very sorry for the Nokia company that they do not produce a single mobile without any defect.My contact number [protected]

I have registered a complaint regarding my handset of 6275. My name is Rajan Vargese and till date I did't receive any reply from your side. I have registered a complaint 6 days back. If you don't want to give a reply for that or you cannot do any thing regarding that please let know from your side. My complaint is projecting in the web but no reply. Is it for a fashion or to solve our problems. Please let me know
Rajan Varghese.

I really agree with the ablove complant. The nokia service is really hopeless. I always gives advice to other to never to go with nokia mobile.

I purchased a new Nokia 3110C headset with model No 3110C Black 512MB on 03/10/2008, from Nokia priority authorized dealer from M.M associates, BunjaraHills-HYD for a sum of Rs4700/- with a warranty. I lost the mobile please block the my nokia mobile.
IMEI :[protected]
Model No: Nokia-3110c Black 512MB
ITEM No: 002G858

Thanks,
Ashok.M

i mresidential of abohar punjab, we are facing alot of problems with your nokia care available at abohar.there behavior towards the customers is not satisfactory, so if anybody can listten this should take an action against them.