[Resolved] Nokia Customer Care Of India — Fade up with the customer care | |
To, Senoir Management Customer Care Nokia, India Dear Sir, I had submitted my mobile phone model Nokia N5610 1d expressMusic Edition for service in warranty to Care point Care point kolkata at everest mobicare, chandni chowk.from there i got another mobile that is swapped set in that set too i have started getting problem two days after receiving that swapped set.i have become fade up off going to nokia care from last 5 months.and in lieu of that i got nothing except false promises.on april 19 2009 my warranty will be finished and from last 5 month my set was lying there in the nokia care and the people over there just wasted my time and money.now i will go to the court and media if my set was not exchanged with in this month january 2009. I am really frustrated to hear lame excuses and so long time to clear one small problem from a company which claims to be number one in Mobile phones. but sorry to say that the service which you provide to the customers is really pathetic...What im planning to do is to go to the media and consumer court to get back the due amount regards, Unfornatunaly a Nokia Customer, nivedita biswas [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1995 Comments | |
Comments
I HAVE PURCHASED NOKIA HAND SET 2760 IMEI NO. [protected] DATED 12/2/2008. MY HAND SET IS NOT FUNCTIONING PROPERLY(AUTOMETICALLY SWITCH OFF WITHIN FEW SECONDS) FOR LAST 15 DAYS. I COMPLAINED NOKIA SERVICE CENTRE " NOKIA CARE " SITAPUR HOSPITAL ROAD GORAKHPUR (UP) ON 23/1/2008. SERVICE ENGINEER CHECKED MY MOBILE AND SAID THAT ESTIMATE OF SERVICE CHARGE IS ABOUT 600.00 RS.HE DENIED TO GIVE THE WARRENTY OF THE SET.PLEASE ARRENGE TO REPAIR /REPLACE MY MOBILE SET OTHERWISE I WILL BE COMPELLED TO TAKE LEGAL ACTION AGAINST THE COMPANY.
THANKING YOU,
ANJALI TRIPATHI
THANKING YOU,
ANJALI TRIPATHI
sir,
i had bought a nokia N70 handset (music edition). soon after the warranty period of the hanset was over(i.e. 1year) the display of the handset had gone out of order .also the customer care used to charge very high rates for the LCD display taking into account their commissions. could you please tell me what is the exact rate of the LCD dislay at present.
thanking you,
manoj kumar mohapatra
i had bought a nokia N70 handset (music edition). soon after the warranty period of the hanset was over(i.e. 1year) the display of the handset had gone out of order .also the customer care used to charge very high rates for the LCD display taking into account their commissions. could you please tell me what is the exact rate of the LCD dislay at present.
thanking you,
manoj kumar mohapatra
Dear Sir/Madam,
Here firstly i would like to say you through this email, me writing this email after getting lots
mental and physical harresment given by yours Nokia Care.I gave my unwarrented handset
Nokia N 93-1 ESN/IMEI -[protected] for reparing its display and camera almost
no functionality problem on date 13.Nov.2008 with job sheet number[protected]/081113/15)
at the following Nokia Care
Aryan Communication
6 B, Park Road, Jaiswal Complex
Hazratganj, Lucknow-226001
At the time of handovering the handset there promised has been made to me that yours
handset will be repaired and they told this is an usual problem of flap handset occured
due to internal wiring problem and will be returned the repaired handset by as on 26 Nov, 2008
according to job sheet..And i also told them whatever charge in reparing will come, i will
pay for it they estimated around[protected].
On the given date when as per job sheeet(26.Nov.2008)when i went there to collect
the handset they told me yours handset has been sent to Noida branch for repairing please
do come after two week.Next time when i went there to collect my handset they again told me
handset still in Noida branch they again told me come after few days, After few days a call
been made to me yours handset is repared and please collect it, next day when i went there to
collect my handset when i checked it out my handset i was very surprise to see that it was
totally blank and out of order and even not getting on.I immideate told them about the
problem before handovering the handset it was quite working but now its is totally out of
order, They again told me its a simple problem its not working due to immproper fitting of
handset please again do come after some days, when i reached there after some days now
they are saying yours handset is again sent to Noida for fitting please again come after ten
days.When i again went there after ten days now they are saying yours handset cannot
be made repaired its got major dammage.
Dear sir/Madam here i want an immideate action for this harresment and damage
And also this is to warn you if i dont get a positive response as soon as possible i will suit file
againt yours Nokia care.
Priyodeep Halder
[protected], [protected]
Here firstly i would like to say you through this email, me writing this email after getting lots
mental and physical harresment given by yours Nokia Care.I gave my unwarrented handset
Nokia N 93-1 ESN/IMEI -[protected] for reparing its display and camera almost
no functionality problem on date 13.Nov.2008 with job sheet number[protected]/081113/15)
at the following Nokia Care
Aryan Communication
6 B, Park Road, Jaiswal Complex
Hazratganj, Lucknow-226001
At the time of handovering the handset there promised has been made to me that yours
handset will be repaired and they told this is an usual problem of flap handset occured
due to internal wiring problem and will be returned the repaired handset by as on 26 Nov, 2008
according to job sheet..And i also told them whatever charge in reparing will come, i will
pay for it they estimated around[protected].
On the given date when as per job sheeet(26.Nov.2008)when i went there to collect
the handset they told me yours handset has been sent to Noida branch for repairing please
do come after two week.Next time when i went there to collect my handset they again told me
handset still in Noida branch they again told me come after few days, After few days a call
been made to me yours handset is repared and please collect it, next day when i went there to
collect my handset when i checked it out my handset i was very surprise to see that it was
totally blank and out of order and even not getting on.I immideate told them about the
problem before handovering the handset it was quite working but now its is totally out of
order, They again told me its a simple problem its not working due to immproper fitting of
handset please again do come after some days, when i reached there after some days now
they are saying yours handset is again sent to Noida for fitting please again come after ten
days.When i again went there after ten days now they are saying yours handset cannot
be made repaired its got major dammage.
Dear sir/Madam here i want an immideate action for this harresment and damage
And also this is to warn you if i dont get a positive response as soon as possible i will suit file
againt yours Nokia care.
Priyodeep Halder
[protected], [protected]
Dear Sir/Madam,
Here firstly i would like to say you through this email, me writing this email after getting lots
mental and physical harresment given by yours Nokia Care.I gave my unwarrented handset
Nokia N 93-1 ESN/IMEI -[protected] for reparing its display and camera almost
no functionality problem on date 13.Nov.2008 with job sheet number[protected]/081113/15)
at the following Nokia Care
Aryan Communication
6 B, Park Road, Jaiswal Complex
Hazratganj, Lucknow-226001
At the time of handovering the handset there promised has been made to me that yours
handset will be repaired and they told this is an usual problem of flap handset occured
due to internal wiring problem and will be returned the repaired handset by as on 26 Nov, 2008
according to job sheet..And i also told them whatever charge in reparing will come, i will
pay for it they estimated around[protected].
On the given date when as per job sheeet(26.Nov.2008)when i went there to collect
the handset they told me yours handset has been sent to Noida branch for repairing please
do come after two week.Next time when i went there to collect my handset they again told me
handset still in Noida branch they again told me come after few days, After few days a call
been made to me yours handset is repared and please collect it, next day when i went there to
collect my handset when i checked it out my handset i was very surprise to see that it was
totally blank and out of order and even not getting on.I immideate told them about the
problem before handovering the handset it was quite working but now its is totally out of
order, They again told me its a simple problem its not working due to immproper fitting of
handset please again do come after some days, when i reached there after some days now
they are saying yours handset is again sent to Noida for fitting please again come after ten
days.When i again went there after ten days now they are saying yours handset cannot
be made repaired its got major dammage.
Dear sir/Madam here i want an immideate action for this harresment and damage
And also this is to warn you if i dont get a positive response as soon as possible i will suit file
againt yours Nokia care.
Priyodeep Halder
[protected], [protected]
Here firstly i would like to say you through this email, me writing this email after getting lots
mental and physical harresment given by yours Nokia Care.I gave my unwarrented handset
Nokia N 93-1 ESN/IMEI -[protected] for reparing its display and camera almost
no functionality problem on date 13.Nov.2008 with job sheet number[protected]/081113/15)
at the following Nokia Care
Aryan Communication
6 B, Park Road, Jaiswal Complex
Hazratganj, Lucknow-226001
At the time of handovering the handset there promised has been made to me that yours
handset will be repaired and they told this is an usual problem of flap handset occured
due to internal wiring problem and will be returned the repaired handset by as on 26 Nov, 2008
according to job sheet..And i also told them whatever charge in reparing will come, i will
pay for it they estimated around[protected].
On the given date when as per job sheeet(26.Nov.2008)when i went there to collect
the handset they told me yours handset has been sent to Noida branch for repairing please
do come after two week.Next time when i went there to collect my handset they again told me
handset still in Noida branch they again told me come after few days, After few days a call
been made to me yours handset is repared and please collect it, next day when i went there to
collect my handset when i checked it out my handset i was very surprise to see that it was
totally blank and out of order and even not getting on.I immideate told them about the
problem before handovering the handset it was quite working but now its is totally out of
order, They again told me its a simple problem its not working due to immproper fitting of
handset please again do come after some days, when i reached there after some days now
they are saying yours handset is again sent to Noida for fitting please again come after ten
days.When i again went there after ten days now they are saying yours handset cannot
be made repaired its got major dammage.
Dear sir/Madam here i want an immideate action for this harresment and damage
And also this is to warn you if i dont get a positive response as soon as possible i will suit file
againt yours Nokia care.
Priyodeep Halder
[protected], [protected]
nokia mobile n-72 — NO CARE OF MY SEAT AT NOKIA CARE
DEAR SIR,I AM VIPIN BANSAL FROM SIRSA . I HAVE GIVE A NOKIA SET TO YOUR AUTHORISED CARE IN SIRSA ON SATURDAY[protected].
THE SET IS IN GUARENTEE AND THEY HAVE NOT GIVEN ME SET AS ON[protected].
PLEASE THINK OVER MY ADVICE .
NAME VIPIN BANSAL
MOBILE NUMBER [protected] OR [protected]
Dear Nokia customers,
This is my bitter experience with nokia N70 music edition, I want to share with you. I bought my nokia handset in Dec/2007. Eversince I bought I have been facing same and repeated
problems. Since it has a warranty period of one year I have sent my nokia mobile to the Chennai nokia care center.
See how reckless the Nokia care people are for their valuable customers. I had to send my mobile to the chennai nokia care center repeatedly for 5 times from Hyderabad. This is mirroring their worst care about their customers. In fact, my mobile should have repaired when I sent it for the first time to the chennai nokia care center. But till now also it was not repaired. My mobile is at chennai nokia care center right now also.
I don’t say that all the handsets are flawless. some pieces may get manufacturing problems. But proper customer care must be taken. I spoke to the Nokia care people many times. They keep talking to the customers in a cool manner but at the end of the day nothing useful things will be found.
Now I want to go for consumer forum. But before that I want to bring this matter into notice of the people who want to buy Nokia handsets where customer service is found worst.
my job sheet number is :[protected]/081127/13
My Nokia mobile IMEI number is : [protected]
This is my bitter experience with nokia N70 music edition, I want to share with you. I bought my nokia handset in Dec/2007. Eversince I bought I have been facing same and repeated
problems. Since it has a warranty period of one year I have sent my nokia mobile to the Chennai nokia care center.
See how reckless the Nokia care people are for their valuable customers. I had to send my mobile to the chennai nokia care center repeatedly for 5 times from Hyderabad. This is mirroring their worst care about their customers. In fact, my mobile should have repaired when I sent it for the first time to the chennai nokia care center. But till now also it was not repaired. My mobile is at chennai nokia care center right now also.
I don’t say that all the handsets are flawless. some pieces may get manufacturing problems. But proper customer care must be taken. I spoke to the Nokia care people many times. They keep talking to the customers in a cool manner but at the end of the day nothing useful things will be found.
Now I want to go for consumer forum. But before that I want to bring this matter into notice of the people who want to buy Nokia handsets where customer service is found worst.
my job sheet number is :[protected]/081127/13
My Nokia mobile IMEI number is : [protected]
I have 6233 nokia phone i purchase it frm the mobile store and after 6 to 7 month my phone restart and start i dont know wht is happening some tell software problem i have done that also and now again it happen can someone tell why this happen my no is [protected]
Dear Sirs,
This to inform you that I had submitted my Cell phone as per detail mention below which I have received today on January 28th, 2008 from your office at Som Dutt Plaza,
My cell was infested with certain technical problems. The Memory Card datas are vanishing automatically. Then after removing and reputting it, the datas come back. The phone also hangs.
Kanpur-India, on inspection, I regret to say and surprised that I found all the problems for which had submitted my cell to service centre are still their as it were.
The Details are as under:
Date of Purchase: February 13th, 2008
Place of Purchase: Kanpur-India (Xerox copy of Invoice Submitted to the Service Centre)
Cell Submitted To: NOKIA CARE CENTRE/ APEX TEL.
Date of Submission: January 13th, 2009
Date of receiving: January 28th, 2009
Job Sheet No: 03434506/[protected]
Model NO: Nokia 6500S (Slider)
IMEI NO: [protected]
Product Code: 0548496.
Warranty: YES.
You are requested to kindly take the immediate action and direct the concern department Or Agency to replace new cell phone for which I shall be highly indebted to you.
Pls. notice that the justified action should take within seven days from the date of this issue of this notice, failing which legal step may be considered to recover my losses of business caused due to above happenings.
The Warranty period is expiring on February 13th, 2009 irrespective your action involved.
Awaits your earliest reply.
M. Irfan Khan
88/373, Humayun Bagh,
Kanpur-208001.
India.
TE:[protected]
Mobile:[protected].
E-Mail: irfaan.[protected]@rediffmail.com
This to inform you that I had submitted my Cell phone as per detail mention below which I have received today on January 28th, 2008 from your office at Som Dutt Plaza,
My cell was infested with certain technical problems. The Memory Card datas are vanishing automatically. Then after removing and reputting it, the datas come back. The phone also hangs.
Kanpur-India, on inspection, I regret to say and surprised that I found all the problems for which had submitted my cell to service centre are still their as it were.
The Details are as under:
Date of Purchase: February 13th, 2008
Place of Purchase: Kanpur-India (Xerox copy of Invoice Submitted to the Service Centre)
Cell Submitted To: NOKIA CARE CENTRE/ APEX TEL.
Date of Submission: January 13th, 2009
Date of receiving: January 28th, 2009
Job Sheet No: 03434506/[protected]
Model NO: Nokia 6500S (Slider)
IMEI NO: [protected]
Product Code: 0548496.
Warranty: YES.
You are requested to kindly take the immediate action and direct the concern department Or Agency to replace new cell phone for which I shall be highly indebted to you.
Pls. notice that the justified action should take within seven days from the date of this issue of this notice, failing which legal step may be considered to recover my losses of business caused due to above happenings.
The Warranty period is expiring on February 13th, 2009 irrespective your action involved.
Awaits your earliest reply.
M. Irfan Khan
88/373, Humayun Bagh,
Kanpur-208001.
India.
TE:[protected]
Mobile:[protected].
E-Mail: irfaan.[protected]@rediffmail.com
To
The Senior Manager (Customer Care)
Sir,
Replacement of Nokia 2600C set Colour Orange IMEI no. [protected]/1387
We are shocked to bring to your knowledge that we have recently purchased the above-noted set
which is infested with certain technical problems. The keypad was not working.The phone also
hangs. Since i had purchased the phone at a very recently, so i went to the below mentioned
"Authorised Nokia Service Centre" in hyderabad and gave phone for repair on 27/09/2008.Its
been 4 months now, but they are not giving back my phone and delaying it week after
week.According to the bill given to me i was supposed to get back a new handset as replacement
on 04/11/2008.Attached is the bill.I expect full value for my money and ask you to replace the
set at the earliest. Also ensure that such problems do not creep up in future and that our
faith in Nokia remains undaunted.
Authorised Nokia Service Centre details:
Navdeep Mobiles
Shop No. 1-1-188/1,
1st Floor,
Above Raymonds Show Room,
Beside Sudarshan 70mm,
R.T.C 'X' Roads,
Hyderabad -500020
Tel[protected], 66844589
Bill Details:
Job no-8295
Customer Name - Chaitanya
Telephone number- [protected]
Date - 27/09/2008
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
T.Chaitanya
Cell-[protected]
The Senior Manager (Customer Care)
Sir,
Replacement of Nokia 2600C set Colour Orange IMEI no. [protected]/1387
We are shocked to bring to your knowledge that we have recently purchased the above-noted set
which is infested with certain technical problems. The keypad was not working.The phone also
hangs. Since i had purchased the phone at a very recently, so i went to the below mentioned
"Authorised Nokia Service Centre" in hyderabad and gave phone for repair on 27/09/2008.Its
been 4 months now, but they are not giving back my phone and delaying it week after
week.According to the bill given to me i was supposed to get back a new handset as replacement
on 04/11/2008.Attached is the bill.I expect full value for my money and ask you to replace the
set at the earliest. Also ensure that such problems do not creep up in future and that our
faith in Nokia remains undaunted.
Authorised Nokia Service Centre details:
Navdeep Mobiles
Shop No. 1-1-188/1,
1st Floor,
Above Raymonds Show Room,
Beside Sudarshan 70mm,
R.T.C 'X' Roads,
Hyderabad -500020
Tel[protected], 66844589
Bill Details:
Job no-8295
Customer Name - Chaitanya
Telephone number- [protected]
Date - 27/09/2008
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
T.Chaitanya
Cell-[protected]
Hi,
i have a cell model 1100 of IMEI No.[protected]/4. i have the problem to making outgoing calls, but incoming calls received. when i make a outgoing call the messege will be shown as "Check Operator Service".
Kindly help me as soon as possible
Thank you
P.Revathi
i have a cell model 1100 of IMEI No.[protected]/4. i have the problem to making outgoing calls, but incoming calls received. when i make a outgoing call the messege will be shown as "Check Operator Service".
Kindly help me as soon as possible
Thank you
P.Revathi
Hello !
In December’08 I had purchased Nokia 6600 Slide / IMEI No.: [protected] from Kolkata and after 15 days i have problem with hearing sound which is very low.
I had taken to Nokia authorised center in Mumbai and first they refused stating that there is no such problem and then late on special request they took it & so rectified the problem. Now again i had faced the same problem.
As i'm in Mumbai & i purchased it from Kolkata I approached the dealer so he insisted to send it to him in Kolkata. Now the Dealer is saying that there is no problem & if we further check it will take 8-10 days which i don't have as i don't stay in India.
I'm a NOKIA freak and this is the first time i'm facing such harassment.
Have i done such big mistake being a NOKIA freak that i'm harassed so much and my problems are not taken care of? I purchased the mobile and now I’m without any mobile. I have paid full & after almost 2 months also i've not able to use the mobile properly.
The dealer is saying that if required it has to be sent to New Delhi for replacement. Tell me when you buy something & if it needs to be replaced then immediately it is done.
I don’t stay in India and next week on Wednesday I’m traveling back, and the dealer says that it will take min. 10-12 days to conclude, so does it mean that I need to cancel my trip because of this problem ?????
What wrong have i done that i'm harassed so much !!! Really this is so disgusting !! Do i ever get justice ???
I’m enclosing the Invoice of said handset & the dealer’s contact details is as below :
Mr. Manoj – [protected]
Mr. Abhijit – [protected]
If you think that injustice have been done to me then I request you kindly take up this matter on top priority to solve it.
Thanking you in anticipation.
Pravir Chachan
Mobile : [protected]
In December’08 I had purchased Nokia 6600 Slide / IMEI No.: [protected] from Kolkata and after 15 days i have problem with hearing sound which is very low.
I had taken to Nokia authorised center in Mumbai and first they refused stating that there is no such problem and then late on special request they took it & so rectified the problem. Now again i had faced the same problem.
As i'm in Mumbai & i purchased it from Kolkata I approached the dealer so he insisted to send it to him in Kolkata. Now the Dealer is saying that there is no problem & if we further check it will take 8-10 days which i don't have as i don't stay in India.
I'm a NOKIA freak and this is the first time i'm facing such harassment.
Have i done such big mistake being a NOKIA freak that i'm harassed so much and my problems are not taken care of? I purchased the mobile and now I’m without any mobile. I have paid full & after almost 2 months also i've not able to use the mobile properly.
The dealer is saying that if required it has to be sent to New Delhi for replacement. Tell me when you buy something & if it needs to be replaced then immediately it is done.
I don’t stay in India and next week on Wednesday I’m traveling back, and the dealer says that it will take min. 10-12 days to conclude, so does it mean that I need to cancel my trip because of this problem ?????
What wrong have i done that i'm harassed so much !!! Really this is so disgusting !! Do i ever get justice ???
I’m enclosing the Invoice of said handset & the dealer’s contact details is as below :
Mr. Manoj – [protected]
Mr. Abhijit – [protected]
If you think that injustice have been done to me then I request you kindly take up this matter on top priority to solve it.
Thanking you in anticipation.
Pravir Chachan
Mobile : [protected]
I bought a nokia N72 in august 2006.It was already replaced for some problems in 2007.Now I'm facing a huge problem.My speaker sound has lowered than any fm fone.I never thought a Nseries mobile's sound can be very bad.It would be better if I bought a sony ericcsson mob.I never expected to face this problem from "Nokia"---The largest mobile manufacturer in the world"----A big shame!!
my nokia 2760 phone is not working with idea network her nokia custemer suport eng tell me u r mobile emi no starts with "0" so u r phone is working only voda phone network (huch network)
1) is it corect ?
2) why it is not working with idea network?
plz tell me
thnking you
1) is it corect ?
2) why it is not working with idea network?
plz tell me
thnking you
Dear Sir/Mam
This is for your kind attention; I am a Nokia n82 user and really love this phone because of its features. But since the time I have bought this handset I’ve been facing some problems or the other.
Like,
1. Like from day 1 my Ambi Light does not blink neither in Dark nor in Light. I had reported this problem with the Nokia Care Centre, but still did not work and till this date they are trying to convince me that this is not supposed to blink.
2. From day 1 by battery did not used to last for more than 30mins, but it got replaced and I received my handset after 15days.
3. After 2months my Vibrator stopped working, again I submitted my handset to Nokia Care Centre, And then I received my handset after a month. But now my KeyPad was not properly assembled and on asking the technician to set it right, he told me that they cannot do anything about it. But still my Ambi Light was not working, My vibrator was working fine.
4. And now a month after the repairing, again my Vibrator again is not working.
All I want to know is that what am I as a dissatisfied/disappointed/helpless customer supposed to do, because after talking to Nokia helpline for numerous times my problems are still not resolved.
Because I really am very sick and tired of complaining and visiting Nokia Care Centre, this thing is really disturbing, because my work is suffering and so is my peace of mind is disturbed.
It’s like out of the 6months from the date I bought this phone 2months it was with NOKIA only for some problem or the other.
And this is not done, enough is enough, and I want my Handset to be replaced, I am not submitting to the Nokia Care Centre anymore. I did not buy this phone to visit Nokia Care Centre over and over again.
Hope you can understand my problem and what I am going through. Because in today’s time Cellphone is integral part of life.
Please contact me ASAP.
Regards
Arjun Dev Mehra
This is for your kind attention; I am a Nokia n82 user and really love this phone because of its features. But since the time I have bought this handset I’ve been facing some problems or the other.
Like,
1. Like from day 1 my Ambi Light does not blink neither in Dark nor in Light. I had reported this problem with the Nokia Care Centre, but still did not work and till this date they are trying to convince me that this is not supposed to blink.
2. From day 1 by battery did not used to last for more than 30mins, but it got replaced and I received my handset after 15days.
3. After 2months my Vibrator stopped working, again I submitted my handset to Nokia Care Centre, And then I received my handset after a month. But now my KeyPad was not properly assembled and on asking the technician to set it right, he told me that they cannot do anything about it. But still my Ambi Light was not working, My vibrator was working fine.
4. And now a month after the repairing, again my Vibrator again is not working.
All I want to know is that what am I as a dissatisfied/disappointed/helpless customer supposed to do, because after talking to Nokia helpline for numerous times my problems are still not resolved.
Because I really am very sick and tired of complaining and visiting Nokia Care Centre, this thing is really disturbing, because my work is suffering and so is my peace of mind is disturbed.
It’s like out of the 6months from the date I bought this phone 2months it was with NOKIA only for some problem or the other.
And this is not done, enough is enough, and I want my Handset to be replaced, I am not submitting to the Nokia Care Centre anymore. I did not buy this phone to visit Nokia Care Centre over and over again.
Hope you can understand my problem and what I am going through. Because in today’s time Cellphone is integral part of life.
Please contact me ASAP.
Regards
Arjun Dev Mehra
Dear Sir/Mam
This is for your kind attention; I am a Nokia n82 user and really love this phone because of its features. But since the time I have bought this handset I’ve been facing some problems or the other.
Like,
1. Like from day 1 my Ambi Light does not blink neither in Dark nor in Light. I had reported this problem with the Nokia Care Centre, but still did not work and till this date they are trying to convince me that this is not supposed to blink.
2. From day 1 by battery did not used to last for more than 30mins, but it got replaced and I received my handset after 15days.
3. After 2months my Vibrator stopped working, again I submitted my handset to Nokia Care Centre, And then I received my handset after a month. But now my KeyPad was not properly assembled and on asking the technician to set it right, he told me that they cannot do anything about it. But still my Ambi Light was not working, My vibrator was working fine.
4. And now a month after the repairing, again my Vibrator again is not working.
All I want to know is that what am I as a dissatisfied/disappointed/helpless customer supposed to do, because after talking to Nokia helpline for numerous times my problems are still not resolved.
Because I really am very sick and tired of complaining and visiting Nokia Care Centre, this thing is really disturbing, because my work is suffering and so is my peace of mind is disturbed.
It’s like out of the 6months from the date I bought this phone 2months it was with NOKIA only for some problem or the other.
And this is not done, enough is enough, and I want my Handset to be replaced, I am not submitting to the Nokia Care Centre anymore. I did not buy this phone to visit Nokia Care Centre over and over again.
Hope you can understand my problem and what I am going through. Because in today’s time Cellphone is integral part of life.
Please contact me ASAP.
Regards
Arjun Dev Mehra
This is for your kind attention; I am a Nokia n82 user and really love this phone because of its features. But since the time I have bought this handset I’ve been facing some problems or the other.
Like,
1. Like from day 1 my Ambi Light does not blink neither in Dark nor in Light. I had reported this problem with the Nokia Care Centre, but still did not work and till this date they are trying to convince me that this is not supposed to blink.
2. From day 1 by battery did not used to last for more than 30mins, but it got replaced and I received my handset after 15days.
3. After 2months my Vibrator stopped working, again I submitted my handset to Nokia Care Centre, And then I received my handset after a month. But now my KeyPad was not properly assembled and on asking the technician to set it right, he told me that they cannot do anything about it. But still my Ambi Light was not working, My vibrator was working fine.
4. And now a month after the repairing, again my Vibrator again is not working.
All I want to know is that what am I as a dissatisfied/disappointed/helpless customer supposed to do, because after talking to Nokia helpline for numerous times my problems are still not resolved.
Because I really am very sick and tired of complaining and visiting Nokia Care Centre, this thing is really disturbing, because my work is suffering and so is my peace of mind is disturbed.
It’s like out of the 6months from the date I bought this phone 2months it was with NOKIA only for some problem or the other.
And this is not done, enough is enough, and I want my Handset to be replaced, I am not submitting to the Nokia Care Centre anymore. I did not buy this phone to visit Nokia Care Centre over and over again.
Hope you can understand my problem and what I am going through. Because in today’s time Cellphone is integral part of life.
Please contact me ASAP.
Regards
Arjun Dev Mehra
Nokia Model No.6300 — Harrasment by Nokia Care People
Hi,This is to bring on your kind notice that i gave my cell for the repair to Nokia Care Centre at Janak Puri Disctrict Centre on 26th Dec 2008. Still I've not got any satisfy answer from them. they are giving my dates on dates. When I visited there they started abusing me and threatened me to beat. When I again asked for my cell then they gave me an old cell of another cust which was on repair as well.
If you can do then kindly take any necessary action against this.
i have lost a nokia6300 nokia full body black handset i have the iemi no wid me, how do i trace back my phone and where will i find a nokia customer care centre in mumbai, please help me out
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There for I want to confirm from your side for how many period your warranty stands for battery.
It is a faulty battery So Can you replace the bettery at Nokia Care.