[Resolved]  Nokia Customer Care Of India — Fade up with the customer care

Dear sir,
I am Mobile phone techinician in Ahmedbad at last 12 years. I have one mobile phone service centre in the heart of the city. Now i am visit my native place in Kerala and i can, t found any customer care in Waynad dist. More than 90% peoples are using Nokia handset and they depend to other unknow service provider. Nokia care is so far from the dist. more than 125Kms in Trissur only.

Now i would like to start a Nokia care in this city and give best service to that nokia coustomers.
Already i have one office in this city located in the main market. that approx: 300sq feet.
Pleasegive me the support to start a Nokia care in that city, please inform me, what is the terms and conditions for start a nokia care.

I hope you will be do needfull for the same.

Thanking you

(JIMSON ANTHIKKATTE)


[protected]

I M INTRESTED IN SETTING UP A NOKIA CARE
CAN U HELP ME OUT WITH SOME REFRENCES
I M PLEASE THAT U CAN DO IT

THANKS & REGARDS
MITUL ASHAR
[protected]/[protected]

Sir my nokia mobile phone ( model 6233 ) has been stolen today 03.02.2009.The serial number is [protected].Please do something so that whoever has stollen the phone cannot use the phone in future .

Dear Sir:
i am shocked to bring to your knowledge that i have recently purchased Nokia 7210 supernova which is infested with certain technical problems like producing heat and display blinking.for last two weeks am walking to nokia care(multiple mobile care coimbatore JOB SHEET NO:[protected]/090203/81), but the service provided by them was dissatisfied. they flashed the software but my problem is not solved till now, they told that they have send to Head office, but when i went to buy my mobile, i have seen the phone memory was as such. when i asked about this they told they kept fot observation and now its working fine.they lied me and didnt send to HO. the next day(Today 03/02/09) problem arised again. i went to nokia care. they asked me to wait and said they have to send to HO again.i am very much fed up with their service.i trusted NOKIA but with this problem i feel very much bad.Since i have purchased the phone at a very dear price, i expect full value for my money and ask you to replace the set at the earliest. else I will file a complaint with the Consumer Court under the Consumer Protection Act of 1986.I seek compensation for the mental agony caused due to his deficiency in services and inconvenience faced due to bad service for almost two weeks.
Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

thanks
Magesh S.P
[protected]
[protected]@yahoo.co.in

Fade up with the customer care

To,

Senoir Management Customer Care Nokia,
India

Dear Sir,

I had submitted my mobile phone model Nokia 3110C, for service in warranty to Ramdev Telecom, Garia, kolkata from there i got another mobile that is swapped set in that set too i have started getting problem two days after receiving that swapped set.i have become fade up off going to nokia care from last 3 months.and in lieu of that i got nothing except false promises.I purchased the set on[protected] from The Mobile Store, Santoshpur, Kolkata and for last 3 month my set was lying there in the nokia care and the people over there just wasted my time and money.now i will go to the court and media if my set was not exchanged with in this month February 2009.
I am really frustrated to hear lame excuses and so long time to clear one small problem from a company which claims to be number one in Mobile phones. but sorry to say that the service which you provide to the customers is really pathetic...What im planning to do is to go to the media and consumer court to get back the due amount

regards,
Syamal Dhar

Date : 04.02.09

To
NokiaCare
10 Lenin Sarani,
Kolkata

Dear Sir,

Sub: Complain against your service against Model NO. N72

This isto inform you that, I came downto your office on 3rd instance, for rectify some problem of my handset N72.

I was attended Mr. Bibhas (Counter No. 3), who checked the set and told me to pay Rs. 350/- for rectifying the same, I agreed andtaken my set to engineer andafter few hours he landed to me with a dead phone of mine, and again demanded Rs. 1200/- to correct the same.

Now, I ask you that, my phone was absolutely in running condition, where instead of rectifying he handed over me a dead phone. Then what sort of engineer you have recruited, who does not know minimum work rater interested to snatch money by hook or crook.

Please appreciate N72 is a high-end phone, and sometime people purchase this set with hard earned money, then how you are so careless to give proper service, and destroy the goodwill of NOKIA.

I humbly request you, if I will not be given proper service and if my set will not come to the previous condition, then I have no other options to take help of Consumer Court to solve the matter.

Thanking you,

Yours faithfully
SHANKAR CHOWDHURY
MOB : [protected]

I can't recieve a file having a size more than 6MB, via bluetooth.
this phone has a limited phone memory of 6MB inbiult.so how can i recieve a large file ??/?plz reply

hi..!!
i recently purchased a new 3120 classic.. n i had taken a back up of my old phone (6233) using the pc suite. now when i try to connect my phone(3120) to the pc suite an error message is being displayed as "cannot authenticate the phone" can u please help me out..!! i really need my contacts back.!!.
please contact me at my email id
[protected]@gmail.com

Dear sir,
just i purcahse a new nokiya hand set 5310 from nokiya shop in aurangabd cidco when i purchase the hand set time to time when i use the handset the handset going to hang every time


iam alredy hand over to my hand set nokiya care center aurangabd dated[protected] please replace my hand set earlist

thanks
Dhananjay Anwekar Joshi
Aurangbad
[protected]

sir,

Last month i bought Nokia N95 from Nokia Priority, Neat Four roads, Salem .

At the time of purchasing, salesman clearly told me that there wont be any hanging problem and handset can support 4GB also he shown me one dummy set and after seeing original handset i came to know the original size is much smaller than dummy one and now he is saying that i can use only 2 Gb and memory should be only 50 % utilised also there is hanging problem .

This is absolutely cheating business, so all these fraud showrooms should be closed .

Now take this issue seriously and please respond asap.

with best regards
ajay

Respected sir



My name is satish i have applied for replacement of BL5C BATTERY long back but i have not got it until now whenever i had kept my mobile for charging it is getting heating o dont no when it will blast so i need a replacement of battery so what should i do futrther to get a new battery plz tell me


thanking u sir
satish

I HAD BOUGHT A MOBILE IN 30 JUNE 2008 WHICH WENT DEFECTIVE IN 16 SEPTEMBER 2008 WAS SENT TO THE SERVICE CENTRE FOR REPAIRS. THEY KEPT THE MOBILE FOR FOUR MONTHS AND RETUERNED IT TO ME IN MID JANUARY. THE IMEI NUMBER WAS NOT THE SAME AS WRITTEN ON THE BACK SIDE OF THE MOBILE ex(*#06# ) . WITHIN ONE WEEK THE SET GOT DEFECTIVE AGAIN IT SHUTS DOWN EVERY 5 TO 10 MINUTES .
PROBLEM IS THE NOKIA SERVICE REFUSE TO TAKE THE SET BACK FOR REPAIRS., I WOULD LIKE TO HAVE YOUR VIEW ON THIS BEFORE GOING TO THE CONSUMER COURT.
KINDLY DO THE NEEDFUL AND OBLIGE.

BILLING DETAIL
BILL NO 419
DATED 30/06/08
AMOUNT 7300/-
FROM HOT SPOT RETAILS PVT.LTD
SHOP NO 541/1, INSIDE HALL GATE,
HALL BAZAR, AMRITSAR. PUNJAB

SERVICE JOB SHEET
[protected]/080916/33
DATED 16/SEP/2008
RS TELECOM
RS TOWER, HALL BAZAR
AMRITSAR.

sir

this is kamal .my mobile has been lost emi no. is [protected].model nokia 2600.

pls help me to searching my mobile .you can contact me through email or my cell no. [protected].

mobile no which was running in this mobile is [protected].

Hi, , , , , , , , , , , , , , , ,

This is sushant from Hyderabad, and am working with Virgin Mobile india as a seniour Trainer.
i purchased your Bleedy handset Nokia N70M. from Berhampur on 08 April 2008. but after two maonth my mobile handset started hanging problems while incoming and outgoing call are on and also double call charges for outgoing calls when I spoke for a period of 55 to 59 seconds; I have given it for the service at NOKIA Care (Job sheet No:[protected]/090127/56), Berhampur Chandan communication. but they does not know how to speak with a custemer. they are saying so abusive words. and after a 5 days gap, I have received it back, as the technical people certified that my mobile is repaired.
Again the problem persists and recently I have given my mobile handset for the Nokia Care people again (Job sheet No:[protected]/081119/8). After a weekdays gap, I called for my handset at Nokia service but they told that case might be happen for the same. But they told me come after one month. then tell me clearly if for a hanging problem you people will take one or two month why should i use my mobile. and after i did not go to there because they are saying so ruredly. really i scared for that peoples.


But you know my mobile is getting hang 15 to 20 time per day. then you only tell me how to use that. so if in case you will do some thing for me for my Handset replacement. then it will be a very good job of your Nokia. really i know how to treat to a customer. so please provide me the right solution or dont make me as a Irate cutomer. if i will do anything problem then ...


so please ... please please please please... dont give me more suffer for that.
am waiting and looking forward for your answer.

Anyone who knows the software to connect nokia 2760 through DKU-5 USb cable other than nokia pc suite and logonmanager...plz let me know...

my mobile nokia 5610 D express musicis, stolen why i can absorb it .give suggesion to absorb it.emi no is [protected] . Iam using bsnl service no is [protected].

Hi

I have taken Nokia Navigator 6110 in the month of August 2008... Iam unable to opertor my Realplayer Video songs... nor unable to upload any softwaare... video convertor... please guide me what to do...I through that nokia will do best and service is best.. i have taken your product... But it is really useless...

Thanks in Advance

Sreelatha

Sir,
I am purchege
Nokia 6233 (IMEI-[protected])
hand set dated 08-07-09 .
I am faceing Batteri([protected]) back up problem .
kindly help me .

Respected Sir,
I bought a New Nokia 6233 Phone(EMEI-[protected]), But Now the current position is that my Phone is not working properlyBatterie BP-6M 3.7 V([protected] [protected]) backup problem .
my mobile phone batterie is taking more space from his original size and cover of mobile phone is not set.
can u please help us ...
Ravi Bhushan Tiwary
Room No.-103, Exam Sec-I
ASRB, PUSA, New Delhi-12
INDIA, [protected]

I have the nokia model 3110c. Sir, I want to be internet connection in my mobile. 1 weeks before, I try to the don't internet connect my handset. And coming a latter for SMS (connectivity service provider). how to appy internet connection in my handset.