Comments
Hello
sir I want to tell you that from past 2 month I am running out of Nokia Customer care that is service centre and that are delaying my work to do ….
I don’t have any other phone for my use and this people don’t understand….
When ever I go to the service centre that says that it may take another 14 days.
I don’t understand how this people work is the way nokia train this people to handle the public …
This is a humble request to nokia to solve my problem or change my N 73 handset or an other way I have to go to the consumer court for the same because my phone is in warranty..
this is almost 2 month for the same...
Regard
Mahendra kumar
sir I want to tell you that from past 2 month I am running out of Nokia Customer care that is service centre and that are delaying my work to do ….
I don’t have any other phone for my use and this people don’t understand….
When ever I go to the service centre that says that it may take another 14 days.
I don’t understand how this people work is the way nokia train this people to handle the public …
This is a humble request to nokia to solve my problem or change my N 73 handset or an other way I have to go to the consumer court for the same because my phone is in warranty..
this is almost 2 month for the same...
Regard
Mahendra kumar
i have nokia 7710 in which some problem so it cant switch on so plz giv me some nokia authorized care center so me repair my Mobil. my mobil no is [protected]
Dear Sir,
I have nokia n gage qd phone. I have lost my restore factory settings code & now I want to restore my mobile. so, please send security code for restore factory settings as early as possible.
I have nokia n gage qd phone. I have lost my restore factory settings code & now I want to restore my mobile. so, please send security code for restore factory settings as early as possible.
I have lost my phone N73 hence I want to block my phone IMEI:[protected]
Kindly acknowledge & confirm.
Kindly acknowledge & confirm.
I have lost my phone N73 ([protected]) hence I want to block my phone IMEI:[protected]
Kindly acknowledge & confirm.
my present contact no is [protected]
Kindly acknowledge & confirm.
my present contact no is [protected]
Dear Sir,
I had purchase a nokia mobile that has the model no. Nokia 5220 express music. After 10 days i got technical problem with the mobile related to Radio & MP3 Voice. I had submitted set & handsfree to Nokia Care at patrika chauraha, allahabad. They gave me a job sheet for both, but unfortunately the job sheet was destroyed in washing machine, now they are asking me an Afidavit for mobile. I am agree to submitt the Affidavit, but they are saying that they will not return me handsfree in any case. They are returning me only handset. What i have to do in this case?? I asked them that i'll submitt the affidavit for the handsfree if they required but they are not agree & saying that they will not return handsfree in any case.
Please resollve this problem as soon as possible.
I had purchase a nokia mobile that has the model no. Nokia 5220 express music. After 10 days i got technical problem with the mobile related to Radio & MP3 Voice. I had submitted set & handsfree to Nokia Care at patrika chauraha, allahabad. They gave me a job sheet for both, but unfortunately the job sheet was destroyed in washing machine, now they are asking me an Afidavit for mobile. I am agree to submitt the Affidavit, but they are saying that they will not return me handsfree in any case. They are returning me only handset. What i have to do in this case?? I asked them that i'll submitt the affidavit for the handsfree if they required but they are not agree & saying that they will not return handsfree in any case.
Please resollve this problem as soon as possible.
My Nokia-1600 mobile has been stolen, it's particulars are
Item Code:0525480
Serial Number: 358370/00/33659/4
If possible Kindly track down the same and if not then please block the mobile memory as there are some very important codes and personal details in it.
Please revert with the status of the same to [protected]@gmail.com
Regards
Sumant Kr Mohanty
Item Code:0525480
Serial Number: 358370/00/33659/4
If possible Kindly track down the same and if not then please block the mobile memory as there are some very important codes and personal details in it.
Please revert with the status of the same to [protected]@gmail.com
Regards
Sumant Kr Mohanty
My Nokia-1600 mobile has been stolen, it's particulars are
Item Code:0525480
Serial Number: 358370/00/33659/4
If possible Kindly track down the same and if not then please block the mobile memory as there are some very important codes and personal details in it.
Please revert with the status of the same to [protected]@gmail.com
Regards
Sumant Kr Mohanty
Item Code:0525480
Serial Number: 358370/00/33659/4
If possible Kindly track down the same and if not then please block the mobile memory as there are some very important codes and personal details in it.
Please revert with the status of the same to [protected]@gmail.com
Regards
Sumant Kr Mohanty
My Nokia-1600 mobile has been stolen, it's particulars are
Item Code:0525480
Serial Number: 358370/00/336569/4
If possible Kindly track down the same and if not then please block the mobile memory as there are some very important codes and personal details in it.
Please revert with the status of the same to [protected]@gmail.com
Regards
Sumant Kr Mohanty
Item Code:0525480
Serial Number: 358370/00/336569/4
If possible Kindly track down the same and if not then please block the mobile memory as there are some very important codes and personal details in it.
Please revert with the status of the same to [protected]@gmail.com
Regards
Sumant Kr Mohanty
My Nokia-1600 mobile has been stolen, it's particulars are
Item Code:0525480
Serial Number: 358370/00/336569/4
If possible Kindly track down the same and if not then please block the mobile memory as there are some very important codes and personal details in it.
Please revert with the status of the same to [protected]@gmail.com
Regards
Sumant Kr Mohanty
Item Code:0525480
Serial Number: 358370/00/336569/4
If possible Kindly track down the same and if not then please block the mobile memory as there are some very important codes and personal details in it.
Please revert with the status of the same to [protected]@gmail.com
Regards
Sumant Kr Mohanty
Sir I have a nokia N72 handset. before some days one problem is created that all callhistorys are doesn't save in memory. I clear all the message and all the call logs. But the same has happened. So please help me. thank you.
Sir I have a nokia N72 handset. before some days one problem is created that all callhistorys are doesn't save in memory. I clear all the message and all the call logs. But the same has happened. So please help me. thank you.
i have nokia 7710 which out of warranty in which problem is that it is not switch on.so plz tell me which place it reapair.my mobil no is [protected]
advice:
i am going to buy nokia 6300. in hot spot its price is 6500. but in nokia priority it is of 6900.
i want why in ur shop is high price.
i also want how to recognise nokia mobile, bettery is orignal of duplicate.
kindly give a piece of advice..
sandeep
[protected]
i am going to buy nokia 6300. in hot spot its price is 6500. but in nokia priority it is of 6900.
i want why in ur shop is high price.
i also want how to recognise nokia mobile, bettery is orignal of duplicate.
kindly give a piece of advice..
sandeep
[protected]
Nokia Customer Care Of India — no response and service is worst
my job sheet no is[protected]/090121/163 date:21 jan 2009 time:17:50IMEI no [protected] COMPLAINT - audio:poor outgoing audio quality
COMMENTS :voice breakage
i gave my e90 mobile for service in december and they rectified the same problem and they collected sum of Rs.3525..at the delivery i found some breakage in the body and the piece near the audio jack was melted and after two days i received the same audio problem and i returned the mobile back to the nokia care service center. they took it for re-entry on 21stjan2009 and till now i havent got any response...they are saying till to date the (spares are pending)...as my mobile is having breakages and melted parts after the servece...i need a quick result...so please kindly enquire my complaint and replace my mobile...
any time i call them they are diverting it to some other person in the service center...
the service center address Rocky agencies, Nokia Care, Chennai-14
To
The Manger
Nokia Care
Assam
Subject - Replacement Nokia N82
Dear Sir,
I and my family have been a Nokia customer from the last 9 years now and it has been a smooth journey. But the experience and services which I have got with my Nokia N82 are not very pleasant.
I bought this Nokia N82 phone on 31st may 2008 from your Nokia priority outlet in Jorhat. And after just 3 months it was having problems with the display. There used to be multiple lines on the display and I had to take the battery out or sometimes I had to remove the memory card. The problem would solve but only temporarily and because of this repeated removal of memory card the MMC cover of the phone also got broken.
Then I submitted my phone at Nokia Care centre at Gurgaon on 26th September 2008. I got the phone back on 10th October 2008 and they told me that the display has been changed. I checked the phone and everything was fine. On 12th October 2008 I left for my job in Nagaland and after a few days the same Display problem resurfaced.
After some days I was not able to open the Messages option in my phone, the Bluetooth was not functioning, only one of the two Speakers was working and the phone was Hanging very frequently.
I again submitted my N82 in your Nokia Care centre in Jorhat on 2nd January 2009, and explained all the issues to your Customer Care executive. The Executive at first was not ready to accept the phone as the MMC cover was broken, and it took a lot of effort (and it includes speaking with one of your executives in Nokia Care, Guwahati) in explaining to them that the MMC cover got broken because I was forced to remove the memory card very frequently because of the display problem. Finally they accepted the phone but only after I gave them in writing that the MMC cover was missing at the time of submitting the phone to Nokia care. I was told that I will get my phone back within 25 days. The same day I had to purchase a new phone and I again went back to the same Nokia Priority Centre in Jorhat and bought a Nokia1650.
After 25 days I called at nokia Care Jorhat and they gave me 1 week’s time. I called after 1 week and they gave me another week’s time. I finally got a call from nokia care on 17th February 2009. I went to Nokia Care, Jorhat on 18th Feb 2008 and checked my phone. The first thing I checked was messages and guess what!! The messages option was still not working. The Bluetooth also was not working and only one of the two speakers was working. The display seemed to be fine but I was not sure.
So sir after 1 and half months in Nokia care if the phone comes back with the same problems what should a customer like me assume. Also the contacts, previous call data and the photos were intact in the phone memory. This shows that the phone was not even restored to factory settings. When I asked these questions to your Nokia care Executive in Jorhat they had no answers. They spoke to their counterparts in Guwahati but the answers were not satisfactory.
Then I spoke with the Executive in Guwahati and he told me that if the Bluetooth and speaker are still not working then I had to submit the phone again. They will try to repair and if its not repairable it may be replaced but I had to bear the cost of the Broken MMC cover and it will take a minimum of 1 month’s time. I agreed for that and submitted the phone again on 18th February 2009.
Sir I had already waited for almost 45 days and the results are zero. Now again they have given me 1 month’s time. I had spent 19, 500/- rupees on this phone and I am not getting the value for my money. And is it justifiable if I had to pay for the missing MMC cover which was broken due to the problems in the phone itself.
So it’s a humble request that you look into this matter and resolve it as early as possible.
I am giving you a few details:
Job Sheet No:[protected]/090102/13
IMEI: [protected]
Name of Nokia Care Executive at Jorhat : TAPAN
Thanks & Regards
Sourabh Pargal
[protected]
Golaghat, Assam
The Manger
Nokia Care
Assam
Subject - Replacement Nokia N82
Dear Sir,
I and my family have been a Nokia customer from the last 9 years now and it has been a smooth journey. But the experience and services which I have got with my Nokia N82 are not very pleasant.
I bought this Nokia N82 phone on 31st may 2008 from your Nokia priority outlet in Jorhat. And after just 3 months it was having problems with the display. There used to be multiple lines on the display and I had to take the battery out or sometimes I had to remove the memory card. The problem would solve but only temporarily and because of this repeated removal of memory card the MMC cover of the phone also got broken.
Then I submitted my phone at Nokia Care centre at Gurgaon on 26th September 2008. I got the phone back on 10th October 2008 and they told me that the display has been changed. I checked the phone and everything was fine. On 12th October 2008 I left for my job in Nagaland and after a few days the same Display problem resurfaced.
After some days I was not able to open the Messages option in my phone, the Bluetooth was not functioning, only one of the two Speakers was working and the phone was Hanging very frequently.
I again submitted my N82 in your Nokia Care centre in Jorhat on 2nd January 2009, and explained all the issues to your Customer Care executive. The Executive at first was not ready to accept the phone as the MMC cover was broken, and it took a lot of effort (and it includes speaking with one of your executives in Nokia Care, Guwahati) in explaining to them that the MMC cover got broken because I was forced to remove the memory card very frequently because of the display problem. Finally they accepted the phone but only after I gave them in writing that the MMC cover was missing at the time of submitting the phone to Nokia care. I was told that I will get my phone back within 25 days. The same day I had to purchase a new phone and I again went back to the same Nokia Priority Centre in Jorhat and bought a Nokia1650.
After 25 days I called at nokia Care Jorhat and they gave me 1 week’s time. I called after 1 week and they gave me another week’s time. I finally got a call from nokia care on 17th February 2009. I went to Nokia Care, Jorhat on 18th Feb 2008 and checked my phone. The first thing I checked was messages and guess what!! The messages option was still not working. The Bluetooth also was not working and only one of the two speakers was working. The display seemed to be fine but I was not sure.
So sir after 1 and half months in Nokia care if the phone comes back with the same problems what should a customer like me assume. Also the contacts, previous call data and the photos were intact in the phone memory. This shows that the phone was not even restored to factory settings. When I asked these questions to your Nokia care Executive in Jorhat they had no answers. They spoke to their counterparts in Guwahati but the answers were not satisfactory.
Then I spoke with the Executive in Guwahati and he told me that if the Bluetooth and speaker are still not working then I had to submit the phone again. They will try to repair and if its not repairable it may be replaced but I had to bear the cost of the Broken MMC cover and it will take a minimum of 1 month’s time. I agreed for that and submitted the phone again on 18th February 2009.
Sir I had already waited for almost 45 days and the results are zero. Now again they have given me 1 month’s time. I had spent 19, 500/- rupees on this phone and I am not getting the value for my money. And is it justifiable if I had to pay for the missing MMC cover which was broken due to the problems in the phone itself.
So it’s a humble request that you look into this matter and resolve it as early as possible.
I am giving you a few details:
Job Sheet No:[protected]/090102/13
IMEI: [protected]
Name of Nokia Care Executive at Jorhat : TAPAN
Thanks & Regards
Sourabh Pargal
[protected]
Golaghat, Assam
I compalint many times to change my display of mobile phone Nokia 1202, but with no updation.
Please do consider my requests seriously and change my phone display accordingly. Nothing has been done to alliviate my problem.
Thanks & Regards:
Rajesh
Please do consider my requests seriously and change my phone display accordingly. Nothing has been done to alliviate my problem.
Thanks & Regards:
Rajesh
Mdel No.5300
Express Music. Serial No. 353095/02/568533/30553544
It stop its self without any reason. Some times thee is no display. Speaker doesnot work properly.
I am not happy with the set.
I request you to replace the set. I am really unhappy.
Pleawe reply to this email.
Uttam Lama
MCC India
F 89/8, 2nd Fl, Okhla Industrial Area, Phase I
New delhi - 20
Tel: [protected]
Express Music. Serial No. 353095/02/568533/30553544
It stop its self without any reason. Some times thee is no display. Speaker doesnot work properly.
I am not happy with the set.
I request you to replace the set. I am really unhappy.
Pleawe reply to this email.
Uttam Lama
MCC India
F 89/8, 2nd Fl, Okhla Industrial Area, Phase I
New delhi - 20
Tel: [protected]
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Now water goes in my call. its 8 months old cell.
So i wanted to know will you replace my cell.