[Resolved]  Nokia Customer Care Of India — Fade up with the customer care

To,

Senoir Management Customer Care Nokia,
India

Dear Sir,

I had submitted my mobile phone model Nokia N5610 1d expressMusic Edition for service in warranty to Care point Care point kolkata at everest mobicare, chandni chowk.from there i got another mobile that is swapped set in that set too i have started getting problem two days after receiving that swapped set.i have become fade up off going to nokia care from last 5 months.and in lieu of that i got nothing except false promises.on april 19 2009 my warranty will be finished and from last 5 month my set was lying there in the nokia care and the people over there just wasted my time and money.now i will go to the court and media if my set was not exchanged with in this month january 2009.
I am really frustrated to hear lame excuses and so long time to clear one small problem from a company which claims to be number one in Mobile phones. but sorry to say that the service which you provide to the customers is really pathetic...What im planning to do is to go to the media and consumer court to get back the due amount

regards,
Unfornatunaly a Nokia Customer,
nivedita biswas
[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
 
1995 Comments

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Hello sir,
I want to open nokia care center in yelahanka newtown bangalore i would like to know the details and process to open kindly send me the details

Warm regards
somashekar
I brought 3120c about 6months back... but now the pboblem with the cell is it gets hanged very often. the display goes off and it becomes blank... i gave the cell for repair to nokia care in basavanagudi... on 23rd of march... and till todays date they have not repaired it and given... this shows that the nokia care service is so bad... please look into yhe problem... and respond us soon...

KHUSHBU
BANGALORE
i have purchased one nokia 5700 in last year . After few months when talk to some one the body of the phone becomes hot .And in my phone there are too many important contact which is stored in my card .Then i gave it to nokia care after 10 days they gave me a nokia N70 but i want my previous phone because all data are stored in my card . i requested them please give my previous phone but don"t gave me .please help us how can i get my previous phone .please response soon
i buyed nokia 5800 in january .now its headphones are not working, whether the headphones should be replaced with new one under warrenty
Sir
I have lost my Nokia 5130 in geeta Colony (New Delhi).
IMEI no is [protected].
Mobile No [protected]

Kindly help me how to trace the mobile.
Hope for your kind response.

Regards
Ashwani
[protected]
Email: cool.[protected]@gmail.com
Sir, My mobile was lost 3month before modle no NOKIA 3220.IMEI NO -[protected].           &... Requesting you to cheak by which mobile no my mobile is using.            &n... Chandan kumar            &nb... [protected]
Dear sir,
i have buyed a N70 on dt 25-11-07 .i have given my phone for flashing in nokiacare HYD
(panjaguta).on dt 17-12-08. from that date to till date i didn't got my phone back .
my joob sheet no.-62488
IMEI No.-[protected]
complain no.-2-340ckh

around 1 year nokiacare pepole are playing with me.now its enough iwill go for consumer court
pls do the need full
ph no-[protected], [protected]
Dear sir,
My nokia 3110c phone has a problem in switching on.please tell the problem so i can service it
Hi


Hi have nokia 6300 an probleme i connected to the pc but is not working
SIR,

I HAVE PURCHASED A MOBILE NOKIA 7210 SUPERNOVA FROM NOIDA
BUT UNFORTUNATELY TODAY 17 APRIL IT WAS STOLEN BY SOMEBODY FROM MY ROOM MAYUR VIHAR -1

PLEASE BLOCK ALL FUNCTIONS OF THE ABOVE SET. DETAIL IS AS UNDER
IMEI NO. - [protected]
BOOK NO.60
SERIAL NO.2983
TIN ; [protected]

YOU ARE REQUESTED TO PLEASE INFORM TO ALL YOUR COUSTMER CARE CENTERS. THAT IF FOUND THIS SET THEN PLEASE INFORM ME .

THANKING YOU
WITH REGARDS
"SARTAJ AHMAD"
CONT NO.[protected]
MAYUR VIHAR PH-1, NEW DELHI
nokia care is not good enough as the complaintsm of customers are not solved immediately.
i purchase 3110c before 8-10 days ago
the head phone is not work properly

sarvice center says
we need to give this for replacement and it become in

25-30 Days what i do 25-30 Days

i hope you do changes in your service
i gave a phone( nokia 7610 supernova) to hisar ( haryana ) customer care under warranty period in case of problem of display & they tell me that water goes on in ur handset from moisture from ears bt i m totally disagree from this because i always care of handset so i will complaint this to district forum soon to solve the problem regarding to this.
i gave a phone( nokia 7610 supernova) to hisar ( haryana ) customer care under warranty period in case of problem of display & they tell me that water goes on in ur handset from moisture from ears bt i m totally disagree from this because i always care of handset so i will complaint this to district forum soon to solve the problem regarding to this.
dear sir how i check all nokia mobile warranty period please tell me soon
dear sir

I BOUGHT NOKIA-7500 PYRAMID SET WITH SR NO- [protected] IN SEP-07.THIS SET WAS GIVEN TO YOUR HALDWANI AUTHORISED SERVICE CENTRE FOR FOLLOWIMG PROBLEMS TWICE DURING WARRANTY PERIOD ONLY.
PROBLEMS ARE-

* WHEN SOME CALLS IN, IT GIVES A MESSAGE TO CALLER THAT PHONE IS OUTSIDE THE COVERAGE AREA OR SWITCHED OFF. WHILE ON THE SET ONE CAN SEE THE FULL SIGNAL STRENGTH.

*ALSO WHILE MAKING CALL IT SHOWS "ERROR IN CONNECTION", WHILE FULL SIGNAL STRENGTH IS THERE ON DISPLAY.

AGAIN SAME PROBLEM HAS BEEN WITH THIS SET SINCE LONG . SOME TIME IT BEHAVES NORMALLY AND MAJORITY OF TIME IT IS WITH ABOVE PROBLEMS.

DURING LAST REPAIR I SPOKE TO CUSTOMER CARE BANGLORE AS WELL AND THEY HAVE GIVEN THE INDICATION THAT IT WILL BE TAKEN CARE OFF.

I AM SURPRISED TO SEE THE BEHAVIOUR OF A COMPANY WHICH IS OF SUCH A HIGH REPUTE AND WISH TO CONVEY THAT THIS MOBILE HAS GOT THE MANUFACTURING DEFECT AND MUST BE REPLACED FREE OF COST IMMEDIATELY.

FOR YOUR INFORMATION I AM WORKING AS A GENERAL MANAGER IN A COMPANY AND AT TIMES IT BECOMES DISGUSTING TO LISTEN FROM SOMEONE THAT YOUR MOBILE IS DIFFICULT TO REACH ALL THE TIME .

IN LIEU OF ABOVE I REQUEST YOU TO GET THE SET REPLACED IMMEDIATELY.
i had a nokia 6233 in which application are not working.if i start it my cell get switch off automaticaly and restart
Dear Sir/Mam
I bought a New Nokia 5310 Phone on 30 June 2008 as my IMEI No: is [protected] from Swetha compuers paradise Secunderabad A.P. But Now the current position is that my Phone is not working properly(Sound clarity and Camera problem) and also I am without a phone for almost a month, which is a basic need for life.I submit the phone to Nokia Care S.S electronics Shop no-22, 23&24, hardy complex, m.g. road secunderabad on 07 April 09 My jobsheet number is [protected]/4 and they promised me to return my handset within 3 days. After that they promised me to return me in another two days, as the consulted persons in above mentioned service centre are Mr. Puneet (Ph: No: [protected], Off: No:[protected] and now they are behaving very rudely with me. Is this the way to behave with the customers?. Due to this I am going through mental stress and lot of inconvenience as I have other liabilities too and important work to do. Due to not availability of my Phone I am unable to Contact anyone and wise versa. Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my amount with the suitable interest rate and compensation, else I will file a complaint with the Consumer Court under the Consumer Protection Act of 1986.I seek compensation for the mental agony caused due to his deficiency in services and inconvenience faced due to no availability of my Phone for almost one month. Lastly I Hope that you will do the needful.

Praveen Kumar
C/o L.G. Service Centre,
Chenoy Trade Center,
Parklane, Secunderabad,
Andhra Pradesh, India
E-mail: p.[protected]@yahoo.com
dear sir, i have a phone 3230 power failer problem when i give to my phone in nokia care _om ujala comm.dwarka new delhi he take me 2000 rupees with out original bill and says printer not working after two day same problem then he demand 1000 rupees more i have complaint nokia care but no result pls help me

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