[Resolved]  Nokia Customer Care Of India — Fade up with the customer care

The display in my 5300 phone is erratic. Nokia care (Kellys) is asking for atleast 15 days to fix it for want of spares. Poor show Nokia!!!Delay in spares means you lose business. Pls stand up to your name.. Arrange for a fix immediately.

Dear Sir, ,

u r saying that nokia 2680 slide contains 32 mb internal memory but in my 2680 there is only 12 mb. .
plz reply of my answer

Dear sir,
R U fine, i think u r fine there but i am in problem
U blindlly blame to the custmer in ur care center.
U know u give a job sheet to us, behind that job sheet u
clearly written withen seven days u returned the mobile in good
condition, but now this time i not have the mobile from 10days
check the complain my job sheet no is[protected]/090518/89
[protected]
thanks regards
R C Mohanty

hi sir
last year i had urchased nokia 3600s form starting it self iam faicing lot of problem like haning low speaker etc now navigation key is not working today i went to nokia care tambram branch they are not ready to repair and asking repair cost money. i want to know when my mobile is under warrenty then why should i pay money ?????... and nokia costomer care is very busy since morning i had called i was on line no body is taking call now i dono whom to tell the problem
kindily advise me ..

vikas

Dear sir/mam
I bought nokia 6275(CDMA) on 27/april/2009 and now it is not working properly it is giving me signal problem and it also gets hanged sometimes.I went to nokia dealer but he talked to me very ruedly I told him that I will go to consumer court he said to what ever you can do I will not replace your phone.This type of thing is only harassing me I also gave them a mail on ([protected]@nokia.com) but I recieved to reply from them sir please what ever you can do plaese sir and let me know at my email ID [protected]@yahoo.com please sir

Dear Sir,

I request you to please help me. I had recently bought Nokia E63 which I lost on 26th May 09 IMEI NO [protected]. Could you Please help me to trace the phone.

Kindly revert back asap.

Minal Sanjay
MOB No. [protected]

hi, i m avishek saha form barasat .today i lost my nokia n95 phone.my IMEI no:[protected]. please help me now.

Sir,
I update my N95 8 GB mobile with internet. Update process is proceed upto 2 stages. At the 3rd stage. Mobile does not recognise by the PC. After that, there is no action in the set. But when we switch on the mobile, the key pad lights are on. There is no reation in the mobile.

To
The Senior Manager (Customer Care)

Sir,

subject:- Replacement of Nokia 3110C set, IMEI NO. [protected] ( Warrenty Ref. No. APAINY[protected]...

I purchased Nokia 3110c phone, from PLANET TELECOM, VIDE BILL NO. 152 / 7595 DT. 13-11-09,
for 2-3 months it worked well and after that had faced many problems abt this phone, The phone hangs, display prob, n more storage prob... the same problem was briefed to your NRI COMMUNICATION, LAJPAT NAGAR, NEW DELHI, vide ASC NO. 111_433527, DT[protected], but all in vain .. not recd. proper responce fom them ... Since i have purchased the phone at a very dear price, I expect full value for my money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

Waiting for ur rply sooon !..

yashvinder jaggi
email:[protected]@aniin.com
cell;-[protected]

Hi

I have just bought Nokia N79 last month. Its a new handset, but already i am facing probelm with the display. I gave it to Nokia Care center, they rectified that but again i have got the probelm with my camera. If this is the service you provide, then it is better that you close your company.If this the service given to the customers then we have to put this forward to the consumer court.

I too have a lot of complaint towarda customer care people i feel they are doing a fake buiseness on the name of nokia care.

I have purchase Nokia 6203 from Sameer Music Bithhan market Bhopal, dated 24.05.2009. but im suprised there bettary backup so pure. please look in the matter, i want to replace replace battery.

thanking you.

Raghvendra Shukla.

I have a mobile Nokia N73, IMEI No. [protected]
After insert MMC Card and we use the handfree the phone ringtone automatically off.
I submitt my phone first time 8 feb 2009 at nokia care, Nexttel vidyalaxmi complex abulane meerut.
and till today. I have submitted my phone about seven time but they din't repair this phone problem. they have sent this phone to L-3 for six time. i am not setecfied by Nokia. I have spent five months my lot of time, lot of money. i want results.

MY HANDSET IS SUBMITT TO NOKIA CARE LAST TIME ON 19 MAY 2009.

Dear Sir,

I am Sanjay Prasad, I have purchased NOKIA 6085 mobile (EMEI No.[protected]) but it is not properly working, problem is Display is not working,

I going to near Nokia Customer Care Dated 10-09-08, F-6A, District Centre, Janak Puri, New Delhi. Mr. Dinesh ( ASC Engg.) & Balvant & Ram Avtar Check the Mobile and his say's Display problem and we have Sumbit the mobile your coming after 20 day Date 30-09-08.

After 8th Months but I have not recieved my mobile set,

Nokia Employee Mr. Dinesh, Ram Avtar and Balvant it is not properly say to where my hand set, he say only your complain forward to Main Branch & Processing the Your Mobile and you coming on date 29-05-09.

I am going to[protected] & meet to Dinesh and Ram Avtar discuss to my set but his given to next Date 01-05-09.

So please sir are you requested to please solve the my Complain,

Please do the needful & revert me ASAP.

Thanking You
Sanjay Prasad
Mob.[protected]
[protected]

To,
The General Manager,

This is to bring into your notice that my N-81 with IMEI no- [protected] only after 2 months o[censored]sage since its purchase, is with nokia care for last 5 months.Four times it has been sent the head office for repairing but result havent proved fruiutful.The engineers say that there is some IC problem...the cell has automatic keypad problem, camerea quality has gone very poor and it hangs.So many times during the period from January 2009 To May 2009 i have asked them to replace the sent but no attention is paid to that.Each time it comes by repairing and doesnt work correctly even more than a week.This is the fourth time i have got the set...with a new problem.They have returned me wiyh entire broken and damaged front cover.I have bought it an amount of 15, 000 and all has gone waste.Can these people help me.Idnt understand why dnt they understand the prblem a customer is facing.Every time for the lat 5 months i am given 15 days time...i always request for its replacement but no heed is given to it.I just need replacement of my set which i have bought after sending my valuable money.

Respected sir,
I have purchased NOKIA 3110classic mobile 2 years back and last month have faced booting problem with it where in it was failing to switch on only. Then I approached NOKIA CARE located in malleshwaram, Bangalore. After keeping my mobile for ten days saying that we have sent it to head office, atlast they came out with the concusion that there is a problem with the mother board itself and its better to take a new mobile itself. Then i went for ordinary moblie shop where in i got repaired my mobile within a single day repairing the worn out IC. I am extremely unhappy with the kind of service provided by your costumer care people and even without any repair I lost all my data. So here by i try to bring it into your notice that you please take proper action regarding the same.
Thanking you

my mobile phone serial no. is currupt how does repair my mobile?

mera mobile 1110i ka serial no. corrupt ho gaya hai. Yeh kaise repair hoga.

Dear sir
my handset nokia 6300 is missing and i want to lock that mobil so how to lock please explen me by mail.
Thank you
suresh machhi

nokia 7210 — weak battery and irresponsible behaviour of customer care people

I bought Nokia 7210 in January 2009 in hyderabad.The battery went low and phone was swithched off and took the nearby customer care in khammam as i reside at the station.they told that the battery became weak and boosted it and gave it to me.on the same day same thing repeated.i approached them and they boosted it again and told me to charge it for a long time.i charged it for 10 to 12 hrs.but it didnot work out.as the piece had a guarantee for 1 yr. i submitted the copy of bill and asked the c.care people to replace battery.but they asked me to come after 4 to 5 days as there is no stock of batteries.but the way they responded to my problem is very irresponsible and at the time of my approach i came across such incidents for other customers also.i submitted my bill on 29th may 2009 and when i called them for the result on 2nd june 2009 they answered very irresponsibly and asked me to wait for 10 more days.
i bring to your notice that the customer care people only responding to the problems for which they are paid and not attending to the Guarantee period complaints.Though i was disappointed by the battery, s poor performance within 6 months I was much more disappointed with the response of the customer care service.

... S.Raghu
Nokia 7210
BL-4CT battery
Customer care..sr communicartions
z.p. centre.wyra road
khammam
[protected]