[Resolved]  Nokia Customer Care Of India — Fade up with the customer care

hi i am mayank chaudhary i bought a nokia 6300 but today my phon hase been dad in my pocket.

Dear Sir,
I am deeply pained to non-responsive attitude of Mr. Prabhakar, NOKIA Kotwal Nagar, Nagpur.
My faulty charger has not been replaced by their Dealer Mr. Balaji Enterprises, Shradhanandpeth, Nagpur and he impounded the charger and not refunded Rs. 475/-, issued a kutchha bill with no CST, BST No. I have submitted my written complaint to Mr. Prabhakar, with all proofs for his follow up with the dealer but, in vain. I have served 2 reminders, but no avail. My repeated requests to contact / write /visit their dealer has not served the purpose. On the contrary, NOKIA Nagpur KotwalNagar Center has asked me to produce Pucca Cash Memo ( Which the dealer is not ready to give in the first place.)
I am fed up with constant apathy, indiffrence of the NOKIA CARE CENTER, KOTWALNAGAR, NAGPUR and the dealer.
Can any one kindly post the NOKIA higher office e-mail for taking the matter further to courts.
Regards.
P.A.VARHADPANDE,
NAGPUR.

Dear Sir,
I bought a New Nokia 7210c Phone, But Now the current position is that my Phone is not working properly and also I am without a phone for past 40 days, which is a basic need for life.
I submit the phone to Nokia care, Bahraich, Uttar Pradesh -271801 on 15th June09 but their the handset is not repaired. I tried to contact Nokia many times through different medium i.e. Phone, through internet, I also visited to Service Centre six times in 40 days to check the status of my report. I visited many times to nokia care center But still my mobile is not sent for service . Due to this I am going through mental stress and lot of inconvenience as I have other liabilities too and important work to do. . My jobsheet number is[protected]/090615/27 given by Nokia care. Now I am fully dissatisfy with the services and need to get my Phone Replaced. The customer service person at this nokia care center is so rude also not reposnding if anything is asked, she was always doing her personal job making the customer to wait at Q. so please help me in this regard
Anand Kumar
[protected]

sir
i have many problem in my nokia 3110c in warranty time, according to suggestion i give my phone in nokia care bt 5rd time problem comes again n i wants to replace my cell phone without any risk of my money and warranty.
so kindley give me me my proper sollution to replace my cell phone.
thank you sir

Hi NOKIA,
I have many problems in my nokia 3110c. Within six months of time we have visited five times to the Nokia Service center in Chittoor and Tirupathi. But still the product is not working and the service provided by the Nokia people are very poor. We are verymuch worry about how people will continue to purchase Nokia products if quality and the service goes like this. Please think abt NOKIA and Customers as well ;-( . I can understand about electronic goods life time. But it is not only with my mobile and similar problems with my friends mobiles as well.

I am providing an IME number for the reference of Nokia people, if by any chance they realize and extend their service qualities and product qualities((.IME#[protected])

I hope i will get solution if really NOKIA stands for Connecting People(atleast in services :d ).
Thank you in advance (if i get solution )
Suresh

Dear Sir,
I lost my mobile phone in Dausa a shop (fashion point) near railway station jaipur road Dausa beacause i am work thare around 02.15 p.m. on Dt. 30/06/2009 at Dausa, behind p.g.collage, haryana colony Dausa (khurad) & my phone number is [protected].my phone model is Nokia 3110 black and Mobile IMEI No [protected] &battery no. 21002336 . Please take immediate action about this.

My Address and contact no is given below :
SUMIT SHARMA S/O SHRI NARAYAN SHARMA
BEHIND P.G.COLLAGE, HARYANA COLONY
DAUSA (KURAD)
Contact No : [protected], [protected]
E.Mail : [protected]@yahoo.com

Regards,
SUMIT SHARMA

Dear Sir,
I lost my mobile phone in Dausa a shop (fashion point) near railway station jaipur road Dausa beacause i am work thare around 02.15 p.m. on Dt. 30/06/2009 at Dausa, behind p.g.collage, haryana colony Dausa (khurad) & my phone number is [protected].my phone model is Nokia 3110 black and Mobile IMEI No [protected] &battery no. 21002336 . Please take immediate action about this.

My Address and contact no is given below :
SUMIT SHARMA S/O SHRI NARAYAN SHARMA
BEHIND P.G.COLLAGE, HARYANA COLONY
DAUSA (KURAD)
Contact No : [protected], [protected]
E.Mail : [protected]@yahoo.com

Regards,
SUMIT SHARMA
daer sir i am send to mail many (5 to 6) but me no answar at this time so i can request my complant sericly beacause i am poor man. i wait for your answar. my contact no.[protected] &[protected]
plz contact soon
thx & reagrds

hi

i have seen a such worst service in my life... in annanagar west, chennai. just want to repai ma ph volume key. for that i waited for such a long time ... and after 1 hour i asked them about the phone and they asked my name .. after that they said ok your phone is ready ... aacctly they told me my phone will be ready the day before .. after that the way they handel the customers were worse.. they are very rude.. and they cant even wait for what customer is asking about... i was talking to them but noone stood before me everyone went just like that. its really bad... just fed up wit their customer care.. the problm is not only me who suffered everyone sitting over there were in trouble with customer service... kindly take some action regarding this ...

Regards,
Dr. Maheswari

fromAshish Shah <[protected]@gmail.com>
[protected]@nokiacareindia.com

dateFri, Jul 24, 2009 at 11:46 AM
subjectMOBILE NO. [protected] (N-78)
mailed-bygmail.com

hide details 11:46 AM (1 hour ago) Reply



Dear Sir,

With ref. to your Job Sheet No.[protected]/090721/46 dated. 21.7.2009 we had given our Nokia Mobile N-78 for reparing.
As per your job sheet you mention cost of reparing between[protected] in your above job sheet.

We are ready to pay Max. of Rs.3000 against the above sheet & if you are charging more then that we are not ready to pay then pl. return back my mobile & I will repair from others.

Pl. give me ring on my land line no. 32492730 or 28872730 because yesterday when I came again your Branch head Mr.Amol was not there so I want to take the delivery of my hand set to-day.

Thanks with regards,
ASHISH SHAH.



=============================
PARUL ENTERPRISES
602 ISHWAR APRTMENTS
ASHOK NAGAR CROSS ROAD NO.2
KANDIVLI(EAST)
MUMBAI - 400 101(INDIA).
E.MAIL : [protected]@gmail.com
HELLO :[protected]
FAX :[protected]
CELL : [protected]
URL : www.parulenterprise.com
============================

NOKIA SUPER NOVA 7210 [protected]

Job Sheet No[protected]/090722/51 Date 22/Jul/2009


Dear Sir/Mam
I bought a New Nokia 7210 Supernova Phone on 21 December 2008 from Univer Cell, parry’s, Chennai 60001. But Now the current position is that my Phone is not working properly (Battery doesn’t full & phone hanging ) we have purchased Nokia 7210 Supernova Phone thinking the best model & brand name in the market .

But with much regret to inform you that within 60 days of purchase its starts hanging so that we gave to your service centre they repaired & promised that it will not happen again .but now within months again it starts giving the same problem .

We gave it to your service centre they promise to give within two days but now they telling that it will take another 10 days this cannot be allowed and also I am without a phone for almost 2 days
which is a basic need for life.

It seems this particular piece is not up to your mark & according to your reputation

We paid full amount to you and in return we want good material.

How can we accept this faulty piece?

Kindly deliver us brand new piece we are not interested in repaired cell phone

Kindly do need full & live to reputation

Thanking you
Yours valuable customer
Arvind Kumar Mobile: - [protected] alternative No
Email: - [protected]@yahoo.co.in

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia 5130 C MUSICEXPRESS set Colour GREY Batch no. [protected]

We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. The mobile frequently getting switched on & off The phone also hangs. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,
Satinderjit Singh
[protected]

please tell me how to access nokia care in shimla as someone has stolen my cell Nokia 6300. also let me know any options that i can awail in an attempt to get my cell back. thanking you!

sir I have the nokia E 90 - purchasedd in dec 2008 . But sadly ringer was not working properly . despite many visits to nokia customer care Ludhiana . New ringer is not available with them the keep on saying that it will come next week . sir as there is very litle time left for my guarntee to get over i want it to replace as soon as possible tell me what can i do . can u send them directly to me .
Jaspreet singh

Respected sir,

I would like to inform you that my cell nokia 3110 c which i have purchased on[protected], is not functioning properly, the problem is as follows:
1. the cell is getting switch off automatically,
2. and when iam restarting it, it is getting power on but again switch off.
3. now it is the problem, always occurring,
4. one of the battery connector pins is broken automatically,
so i kindly request you to solve my problem as per warranty policy. i have shown the cell in nokia care khammam, andhra pradesh, but they said that it would cost me 600 rupees, i am in shock that why should i pay the amount as i have warranty. Kindly do the needful san.


Thanking you,

Yours faithfully,
M.D. NOUSHAD AHMED.
[protected].

Iam having a Nokia 6300 which has been gifted from my Brother and purchased from Dubai (UAE) 17th july 2009. After receiving the handset, when i started the display contrast is very DARKENED. While going through all setting and applications, i didn't found any application to make it lightened. So, i did visited to Nokia Care, Pratap Nagar Branch, Nagpur Centre Manager - [protected], with Token No:22 on Dt: 24-July-2009, where from Counter 1 Premium Counter CSD checked in system and shown that the handset is purchased from UAE and hence the service for this handset is available at that country itself and none from other countries. So, How could such a big company with brand name NOKIA advertised connect GLOBALLY and how the company is declaring that the company is a WORLDWIDE GLOBAL.
Is there any better reply i could hope from the company who can resolve the issue. Waiting for earlier response.

i have N73 its jyostick is not woring properly

Block My Mobile
Dear Sir/Madam,
My Name is NAGASHETTY working in BANGALORE. Some one stolen my "Nokia N3110C" mobile phone on 24th, July-2009 morning in between 8.30am to 9.15am in Bus. ( It was purchased in bangalore ) I just want to block my mobile phone so nobody can use it, irrespective of the SIM has changed. I have already blocked the SIM and I replacement has been done for same number. Kindly block my mobile phone.

I am providing the details below-
IMEI: [protected]
Name: Nagashetty
Address: #11, 22nd main Binnepet
near Maruti Mandor
Bangalore-40

my mail ID: nagashetty.[protected]@gmail.com

my New Mobile No.: [protected]

Dear Sir,

Subject:- Mobile nokia 6300

We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. The battery is giving problerm. The moble does not have the signal and it has no transmission. We have sent this to Nokia care at Nirmal Enterprises LIA Complex 2nd floor PP COMPOUND, Ranchi on 24th July VIDE job sheet number[protected]/090724/44 and IMEI Number [protected]. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest.

Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

prabhash chandra mishra

My Nokia 7210 Supernova handset security code is not accepted by cell. it does not take right Security code. please suggest urgently

dear sir,
I have use nokia E90, and i want to information about my phone.if any facilty of extended warranty plese inform me.


sunil pandey
brij ford, allahabad
ph no.[protected]