[Resolved]  Nokia Customer Care Of India — Fade up with the customer care

I want to remove security level (phone) from my handset nokia 6300. I have to change it as none but i forgot my security code. So please help me.

Dear Sir,
I lost my Nokia moble having IMEI No [protected] and model no NOKIA 5130-c-2 RED

I want to make sure that mobile must not be in use so kindly block the IMEI No so it will not be misused

Please confirm the same as you have taken the necessaryy action. Kindly revert me the same

Thnaking you

T.S. Bhandari

Dear sir,

I have purchased two Nokia N 95-1GB hand set IMEI NO. (1) [protected] (2) [protected] from Shree Mobile Wala, Apsara Complex, Motijheel, Muzaffarpur (Bihar) vide Retail Invoice No.1884 and 1885 dated[protected] . When I faced the problem of slider jam camera shutter jam in my first said set then I went to Nokia Care, Ganpati Mobile Bank, G-1, Usha Arcade, Near Lalita Hotel, East Boring Canal Road Patna 800001 and deposited hand set vide Job sheet No. B 972 dated[protected] with the expected date of delivery[protected]. I frequently went to Nokia Care for getting back my hand set but they did not give my set. After one and half month Manager of Nokia Care said me that your Mobile has lost and offer me a too old repaired set which is unacceptable to me because my set was as good as new and there were many of mine personal data like data related from bank and from my job was in that set which can be used by antisocial element or criminals.

I also faced the problem of left key jam in my second hand set then I went to said Nokia Care . It was told me that said problem does not cover warranty I agreed and paid Rs. 2500 vide Cash receipt no. 123 of Nokia Care dated[protected] for repairing of said problem. After one and half month my second hand set become dead automatically then I went to Nokia Care to solve the problem, it was said to me that said problem does not cover warranty then I asked for contact No. Of Service Engineer from Manager of Nokia Care, He didn’t give me and also offered Rs. 4000 to sell the hand set, I refused his offer and deposited my hand set for repairing vide Technical verification Receipt No.1330 dated[protected]. I would like to inform you also that both hand set is under warranty.

Behavior of Nokia Care Manager and some staff are intolerable and suspicious. For my first set Manager made me helpless to file a case at consumer forum, patna and I left the second set at Nokia Care for the sake of god. I am 28 year old unmarried young man .Now I have become the patient of blood pressure from the behaviour of said Nokia Care.

So it is my personal request to you to take necessary action as quickly as possible for getting back my first set and for proper repair of second set.

Yours

SACHIN KUMAR SINGH

ADD:- MAHAVIR NAGAR, DASRATHA,

POST – ANISABAD, PATNA 800002

OFFICE ADDRESS-

SACHIN KUMAR SINGH

ASSISTANT AUDIT OFFICER,

RESIDENT AUDIT OFFICE,

VIDHYUT BHAWAN,

BAILEY ROAD, PATNA 800001

CONTACT NO. - [protected]

To,

The Senior Manage
Customer Care

Dear Sir

My whole family members use Nokia mobile phones, I never face any Quality problem but last two month I face service problem with your end.
l bought nokia N 72 on 9.11.2008, and observe that it unable to read memory card, I give my phone to service center at MANNAT TELECOM, C-10 SECTOR-10 NOIDA on 25 august 2009 my Job Sheet No[protected]/090825/55 and EMEI No- [protected] the authority member of service center ( MR AJAY SINGH, [protected] (M), MISS RENUKA ) misleading me in whole month and never give me any satisfactory answer, when I talk to Regional Manager MR. SHAILENDRA([protected]) HE TOLD ME THAT MY MOBILE DECLAIRED WARENTY VOID, when i went to collect my cell I found that now it was not in a condition even to NOT SWITCH ON, miss Renuka ignored the fact and refuse to give any written fault of mobile.

I request you to please personelly look after the fact

I shall be highly obliged you for this kind act

Regards

Geeta Rautela
[protected]
[protected]

Sir,

Re:- Nokia 1200 handset

i purchase 1200 handset i want bar outgoing callls from my handset for that reasan i call to Airtel cutomer care he tells me calls to nokia service center

so, please help me i suffering from my friends they make calls from my cell
do the needful

Vinod kasbe
[protected]

To,

Senoir Management Customer Care Nokia,
India

Dear Sir,

I had submitted my mobile phone model Nokia N5220 ExpressMusic Edition, IMEI No. [protected] for service in warranty to Care point Margherita at Elevate, Phone No.-[protected], Dist:- Tinsukia, Assam.l have submitted my set first on 3rd sep, 09 and they return me on 15th sep, 09 by saying that it is repaired but when i inserted my battery to it, it again shows me the same problem i.e. white display with Nokia written on it. Now it is about 1.5 months that i am without my handset. The nokia care people always tell me 2-3 days you will get your cell but i didnt get my cell. now it is 1.5 months that i didnt receive my cell. they sometimes say that your cell is send to IMC i.e. head office and sometime they say that you will get back in 2-3 days. I dont know what the hell is going on with nokia care people. I am really very disappointed with Nokia Service.
And I am really frustrated to hear lame excuses and so long time to clear one small problem from a company which claims to be number one in Mobile phones. but sorry to say that the service which you provide to the customers is really pathetic...Now i am planning to do go consumer court to get back the due amount or the replacement of the same..

Regards from,
Unfornatunaly a Nokia Customer,
Manish Agarwal
Lower Market, P.O. Margherita- 786181
Dist.- Tinsukia, Assam
Mobile No- [protected]
email:- [protected]@gmail.com

6233display problem

Sir
I purchase nokia 6303 classic last week. But I am facing some problems.

(1) The alarm clock rings very very low sound, So alarm no use

(2) I am bying this phone because its camara is 3.2 mp. But its image is very bad I didn't think it is

3.2Mp . The image is like a1Mp camara.

What can I do for this ?

Nokia 5800 xpress music — Customer Care

Three days after the purchase of my Nokia 5800 Xpress Music (purchased in the first week of october 2009), the software started having problems. I went to Nokia care to get it corrected. They said it will be rectified by re-installing the software. I gave them phone right then.
Now, software installation doesn't require the opening of the handset. However when they returned the phone to me, the front camera was clearly misplaced and was out of its position. And also there are finger prints on the inside of my screen, which can only exist, if the phone was opened.
Why was my phone opened, when it only required a re-installation? It clearly suggests that the phone was tampered with.
I am very serious about taking this issue legally.

i have given my nokia N73 for repair in sri sai mobiles yalmeli complex, gurukul road, BIJAPUR-586101.ON[protected], Target delivery date given by them is[protected] but when i visited in the evening they told me to come tomorrow, when i visited on the next day, they had taken my job card, and returned i kept waiting that they will give my mobile but after one hour i asked them what about my mobile but they told wait for 30minutes, and i returned from their and they also hasn"t mentioned the job sheet number inservice job sheet, and also i called nokia care number [protected]&[protected] but i didn"t get response from them also, hence the complaint

Please give delhi nokia customer care no. as some one has stolen my cell Nokia5310!!

Please give delhi nokia customer care no. as some one has stolen
my cell Nokia5310
[protected] [protected]

i gave my handset to repair before 30 days in nokia care, the problem was my handsets display has get to mach darker, 1st time that person tolled me I will gave you your handset within 5 days. And after every time they increase the time and till now I don’t get my handset, please do help to me I am completely dissatisfied, harassed

Amit D. Pathak.
+91 [protected]
pune

hey sir, i do not know how to may i use of barring code which fecility has been provide in my phone .when i press the password in mobile than it given a massege that requested denied .
i want to ask what the real password in mobile phone .i also unable to restore the mobile phone,
give an tollfree nomuber to my phone .
mobile no --[protected]
model no--nokia 3120 classic

Dear Sir,

I bought a NOKIA 'epressmusic' in end 2007. The network connection to the moblie was AIRCELL. It was working fine for long. Suddenly it stopped operating with this network and only works with AIRTELL or VODAFONE. Please advise as to how do I restore the sevice connention or provide me the contact details of your authorised service centre in Adyar, Chennai.

Regards,

M.R.Linghanathan
(+91 [protected])

I bought the nokia5800 xpress music last year, till now it worked properly, since last two days that is from on thursday night (15/10/09) the display is not working properly, the light's r glowing no image is being displayed, wat is the problem can u let me know and also solution this above problem.

With Regards

Mohammed Rafi

NOKIA / 6110 NAVIGATOR — NOKIA CARE IS NOT FIT TO CUSTOMER CARE

I am owing nokia 6110 navigator. I have got a problem with the incoming / outgoing voice hearing problem through handset mode. I gave it to Nokia care center (Raksha Impex, North usman road, Chennai) they promised to get it repaired on the same day. but failed and bluffed me saying that the problem is getting repeated and will get it done next day evening. In the evenign they came back with a reply that they have no spare parts to replace it and asked for another 2 days time. Finally they told me the handset is ready. I sent my person to collect the same and today when i checked everythign is fine, i found the voise is vibrating and not clear. I dont know what this Nokia care is ment for?????

onemore thing, since the panel was old, i asked them to change the panel. which they are not able to do and told some reason for the same.

We are going to the authorised service center anticipating good service and clear the problem with out any issue, But found that Nokia care is not fit to clear the repairs and satisfy the customers.

what shall we do with this kind of service and who is goign to pay us for the pain which we are undergoing by this way of bad service.

regard
Krishna Kumar
0091 [protected]

how to format the nokia mobile ?

dear sir/maam, why am i not able to access rediffmail on my new nokia6303 classic.i use a bsnl sim, further has nokia started any lottery system by the name of nokia care and customer support department UK under a lady called mrs elizabeth woolf lieuing to part with personal details for winning an amount under the said department.please do inform...

Yeah NOKIA is going to be the worst part ..As there is no good mangment and more over if you give compliant also they wont even think about it...worst people so as i would like to tell you all guys pls dont go form NOKIA handset and also by sales view noki got bad rating as well..so pls think twice before you go get it..