[Resolved]  Nokia Customer Care Of India — Fade up with the customer care

sir my mobile is 2600classic sir ihave aproblem that is my phone canot access gprs pls send to solve this

There is no difference found with new nokia original battery purchased at nokia priority shop and duplicate battery at outside in terms of performance. Nokia care tested this poor performance and replaced battery twice but improvements. Most of the time the accessory with nokia care and the warranty will ends in 6 months.. so are they only expecting the warranty period to come to end!!?

i have nokia 3600s...with vodafone cnnction...i m facing problems in using opera mini and other apps.
i hv the gprs settings installed but still these apps are not able to use the web...it says no internet settings available.

Actually sir my mobile model no is classic 3110.in before 1 month my mobile Boot failure .then i goes to Nokia care Hadapsar Branch Pune India and my mobile in Validity period then also they take 125 Rs from me then what i do please tell

From
Mariyam Ghazala,
338/17 alhuda complex,
Fort,
Vaniyambadi.

To
The Senior Manager,
Nokia.

Sir,
Sub:out of date advertisement-regarding.
I am very sad to inform you that your company has a out of date advertisement.i have saw the advertisement of nokia6500 and nokia6600 in the net.i am searching for it from 2 months.i have searched all the nokia official stores in Chennai.but the reply is just that the company has stopped its production.wen you have stopped its production then how could you advertise it.i am very disappointed by this.because of you i have got a strong mental agony.i did not expect this from your company.till now i have not used any other company mobile.for this you have to compensate.i want a immediate compensation.at least this am accepting from your company.
Thank you,
Yours truly,
Ghazala.

The Senior Manger, Nokia care complaints india.

Dear sir,

I am senthil Kumar. I purchased 2 and half months before nokia model 2730classic mobile. But still i lost my mobile, it was aircel network coveragge, my request is that set was banned or trace out my knowledge, because this contacts are phone memory and my personal photos also. please help me my IMIE no.[protected].thanking you
yours sincerely,
21st Apr 2010 18:55
P.Senthil Kumar.

Dear sir I am wilson I purchased nokia 5800 in 29-march 2010 even i had not completed 20 day's i had got touch screen problem. job sheet No 1240 dt 22/04/2010 M/s Bhoost enterprises at Gadag Nokia complent Numver 1-[protected]. I had Phoned several times even though I did'nt get proper answer. This is my last request to u sir other wise i will go to further legal action.

Dear sir,
I am sorry to inform you that i bought a Nokia E63 (black)on 29/11/2009. Just after one month, there was problem with the charging of the cell. Immediately i went and contacted the shop "THE MOBILE STORE, Beltola, Guwahati" and they directed me to the service center. It was reported that the cell had some software problem which was mended within two days. I have been using the cell all these days and am coming across several problems in my set like-
1. The incoming calls are repeatedly disconnected within few seconds.
2. the call does not get disconnected easily, have to press the red key for a long time.
3. Once disconnected, again redialling takes a long time.
4. All the systems have become very slow.
Kindly look into the matter urgently. I would be glad if you could replace the cell with a new one because the cost of the cell is not a mere amount.
This is the 2nd time the dealer has been harassing us for two handsets.
An early reply will be highly appreciated.
The product description is as follows:-

[protected]
Nokia E63
IMEI: [protected]

Details of the shop bought from:-

Essar Telecom Retail Ltd.
Mayanand Apartment,
Dr. Bhabendranath Saikia Road,
Survey, Beltola,
Guwahati- 28
From-
Ratna Sinha
W/o Dipak Kumar
My contact no.- [protected]

Nokia 5800 — no repairs and replacement

i bought a set nokia 5800 in december and its battery was giving poor backup so i went to nokia care for the check up ... they gave me back my set after 20 days saying thth the battery is replaced but again it started giving same problem .. then i went again they said the set would go to the head office for the checking which will take another 20 days i said okk... the ven the set came back they said the celll has been replaced .... firstly they didint provide me the same colour then its touch screen is not working propoerlyy now u tel wht should i do
it has been 6 months iam struglling with the hamdset ....... no repairs no action.. fed uppp my set still not working properly

sir, my nokia handset no-5130c earphone is not working properly and its in warranty period.i want to replace my earphone..
Sir, its my request to you please consider my case.
thanking you,
kumar amit
bangalore
mob.n0-[protected]

From,

Himanshu Trivedi
Plot No. 660/1,
Sector - 3'C,
Gandhinagar
Gujarat - 382006


To,
Nokia..


Subject : Complain for Nokia E63


Respected Sir,

My name is Himanshu Trivedi. As being nokia loyal customer, I am using Nokia phones since last 10 years.


Recently I have bought Nokia E63 before a month, and i started facing problems of hang and restart of the instrument. To solve the problems i had given the phone Nokia Care Center four times. Ahmedabad's Panchvati branch has sent phone to Delhi . . . and after 15 days I got the phone back, and still the problem is unsolved. .

People at nokia care are not responding properly and taking too long to solve the problems and irony is that, even after taking so many days, problem is still unsolved. I want replacement of the phone.

After purchase, the phone remained in nokia care only for most of the days.

This is the worst experience and i am loosing my trust on Nokia. .

Kindly help.


Details

Mobile Purchase date : 24th April, 2010
EMI no. : [protected]
Job Sheet No. :[protected]/100515/23
The date since my phone is with Nokia care : 15th May 2010.
My contact no is - [protected]
and my mail ID is : [protected]@gmail.com




--
Regards

Himanshu Trivedi,
[protected] (Ahmedabad)
[protected] (Mumbai)

NOKIA - N79 — we fed up with Nokia customer care service

We are shocked to bring to your knowledge that we have recently purchased Nokia -N79 set. Which is intested with certian technical problems like blank screen. Regarding that we lodge the compliant at Noika service centre, Panjagutta , around five times.every time Noika service department says installed the new soft ware and problem was resolved.but problem was not yet resolved and repeating the same.Still my Instrument in warranty period and ask you to replace with new set at the earliest.

My Compliant number : 1-[protected]
Job sheet no. 1013
IMEI no. [protected]


Regards
Srinivas Kanneanti
C/o Laxmi Enterprises
Email address: srn.[protected]@gmail.com
Mobile no.+91 [protected]

NOKIA - N79 Complaints - we fedup with Noika customer care service
View all NOKIA - N79 complaints
NOKIA - N79

Location: HYDERABAD, Hyderabad, Andhra Pradesh, India

Posted:[protected] by Srinivas Kanneganti Send email


we fedup with Noika customer care service
We are shocked to bring to your knowledge that we have recently purchased Nokia -N79 set. Which is intested with certian technical problems like blank screen. Regarding that we lodge the compliant at Noika service centre, Panjagutta, around five times.every time Noika service department says installed the new soft ware and problem was resolved.but problem was not yet resolved and repeating the same.Still my Instrument in warranty period and ask you to replace with new set at the earliest

dear sir

On april this year my nokia 5130 cell was having some technical fault so i did it to customer care for the repair after one day the give me the mobile but the problem was not solved then again i submiteed the cell then they say it will go Head office for the repair and it will take one week . after one week i recived the set but the problem was continue and this is repeatly fourth time but the problem was not cured after. and in the mean while i have lost many business contacts and also i have to suffer with my business for not attending calls and also in these forty days i have gone to nokia care for 15 times.


Mandeep sharma
Gurgaon
[protected]

Dear sir,
i am indranil ghosh, have purchased a nokia hand set at 6.6.2010 from a reputed shop of kolkata, model no.5233. from the purchasing time this hand set creating problem.thee times your coustomer service center puzzled to solve this problem, after that they told, your hand set will send for factory. i have few question[protected]
1.why i use a technical affected hand set [by born]?
2.why you shall not change a ill hand set[by born]...?
3.why my new hand set moving here & there ?
4.is this a process to collect money from market ?
5. Is this called best or better service?
6. lack of good mechanics in service center ?
*****my company thought to purchase 50 hand set of nokia, , but after happning this how can it possible to trust on your company...

***** If possible replace this one with a new hand set[same].


thanks,
Indranil ghosh

hello sir,
i am using nokia 6300 and i please suggest me i want my mobile restore all setting because my mobile is very slow. please help me.
my mail ID. [protected]@ymail.com

HI
THIS KAFEEL AHMED FROM DIST BIJNORE UP. I AM BOUGHT ONE NOKIA 6303i IN NOKIA MOBILE RETALER.AFTER SOME TIME THIS IS CERATE SOME PROBLUM LIKE( HANG, DISPLAY PROBLUM ) I GET MY COMPLINT IN NOKIA CARE BIJNORE .HE WAS REPAIR MY SET BUT SOME TIME AGO THIS IS CERATE DISPLAY PROBLUM REPAIT . IN THIS CASE I COME BACK GO TO CARE CENTER HE WAS SAY SORRY. WE ARE NOT UR SET.BECOUSE ITS PHYSCALIY DAMAGE.
AFTER TWO DAY HE WAS SAY I AM REPAIR UR SET THIS IS WARRANTY PERIEAD.I AM HAPPY BUT SOME TIME LATER HE WAS SAY SIR ARE PAID 1248/= THEN UR SET OK. SIR I
BUT I KNOW THIS NO PD PLS SIR IN THIS CASE REPAIR MY SET IN HONESTLY.

TAHNK'S

KAFEEL AHMED
[protected]

ya above said compaliants about nokia & nokia care is true as they people don't acre about others people timings & moreover now Nokia is loosing their quality.i had brought a 7210 supernova on dated 5th june 2010& 26th june 2010 onwards its starting creating problems like battery is getting discharged & everytime wen u charge the mobile it start takingnew time & date this was not sufficient then even next day its displayed get damaged & wen i goes to nokia care sector 15 main market they said its damaged so n't in warranty period then they said they will chaged Rs. 1050 for display change.i have paid 1050 Rs. to them & they even didn't get agree to pay me slip for Rs 1050. they were not giving me slip as may be they want to kept money in their pockets .i was in nokia care for 1pm to 3pm & there were only 2 (one ata time ) persons for dealing with customer as whole time other peoples were on lunch as if they are taking one hour for lunch.
worse thing was that their employees were also admitting that there may be come technical problems in any cell with in one month too
they people are just dong watage of time of others peoples & they think the same way as they are ( free only)
i will advise other people also not to go for nokia now...
model no 7210 supernova
imei no : [protected]

It seems lot o[censored]s have faced severe issues with SIlk Teleservices (nokia care marathalli). And thousand of rs have gone down the drain. I also face similar problem and have contacted Nokia, but the complaints have been falling in deaf ears. Silk Teleservices continues these mal practises without any action being taken against them. I think if we can all (all o[censored]s who gave face problems with Silk teleservices) get together and do something, it may be heard and our problems may be addressed even if its late.
We can save other customers from getting fleeced by these guys.

dear sir/mam,
i bought a phone jus 8 months back...
now the phone doesn't read its memory card,
and the priority people say that jus repairing that would cost me Rs.1500 whereas my phone is still in warranty...
its a 6303 classic phone
please suggest me what to do..