[Resolved] Nokia Customer Care Of India — Fade up with the customer care | |
To, Senoir Management Customer Care Nokia, India Dear Sir, I had submitted my mobile phone model Nokia N5610 1d expressMusic Edition for service in warranty to Care point Care point kolkata at everest mobicare, chandni chowk.from there i got another mobile that is swapped set in that set too i have started getting problem two days after receiving that swapped set.i have become fade up off going to nokia care from last 5 months.and in lieu of that i got nothing except false promises.on april 19 2009 my warranty will be finished and from last 5 month my set was lying there in the nokia care and the people over there just wasted my time and money.now i will go to the court and media if my set was not exchanged with in this month january 2009. I am really frustrated to hear lame excuses and so long time to clear one small problem from a company which claims to be number one in Mobile phones. but sorry to say that the service which you provide to the customers is really pathetic...What im planning to do is to go to the media and consumer court to get back the due amount regards, Unfornatunaly a Nokia Customer, nivedita biswas [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1995 Comments | |
Comments
100% right
I have purchased NokiaE71 from Nokia Priority, Noida in Nov2009.
I was using at Accra -Ghana.
It failed in July for not getting the signals. It was given at Nokia Care Ghana. After a week they returned stating it has Warranty in India
After spending Rs. 3000/- for courier, it was then given to Nokia Care at Noida which states, set is tempered.
According to me it is tempered by either Nokia Care Accra or Noida.
Customer care sent a reply of predrafted messages without reading complaints.
I am tired of them. Can any body take up?????
Manoj Kapoor
[protected]
[protected]
I was using at Accra -Ghana.
It failed in July for not getting the signals. It was given at Nokia Care Ghana. After a week they returned stating it has Warranty in India
After spending Rs. 3000/- for courier, it was then given to Nokia Care at Noida which states, set is tempered.
According to me it is tempered by either Nokia Care Accra or Noida.
Customer care sent a reply of predrafted messages without reading complaints.
I am tired of them. Can any body take up?????
Manoj Kapoor
[protected]
[protected]
Still reply awaited regarding my mobile
dear sir/madam, i would beg to inform you that i am being to much harrassed by nokia care of barasat kolkata. i submitted my N82 mobile with aproblem of blank display for which i had to pay a sum of 2550. but at the date of delivary i bought the phone back and no sooner did i started using it the problem of BLANK DISPLAY STARTED again. then again i submitted it again 2 nokia care. this happened with me 3 times. it seems these people lack efficiency in their work. i feel like i am totally cheated. my experience with NOKIACARE is just HORRIBLE. I WOULD BE VERY MUCH GREATFULL 2 YOU IF YOU TAKE PROPER ACTION. OR ELSE I WOULD BE FORCED 2 TAKE LEGAL STEP. THANKING YOU SAPTARSHI DUTTA [protected]
dear sir,
i had bougt a nokia 5800 express music 9 months ago. and i felt a problem in his display and also some internal scratches in lcd display. my mobile is in warranty and i want to replace it right now. i went to the nokia customer care and they said to me that we have no ideas about this and we don't take any action against it.we only do that we can change it and we took rs.1800 for that. so, u talk to the bhiwani nokiA care and take any action against it.
i had bougt a nokia 5800 express music 9 months ago. and i felt a problem in his display and also some internal scratches in lcd display. my mobile is in warranty and i want to replace it right now. i went to the nokia customer care and they said to me that we have no ideas about this and we don't take any action against it.we only do that we can change it and we took rs.1800 for that. so, u talk to the bhiwani nokiA care and take any action against it.
Nokia — flash player
i bought nokia 5235 on dated 21 aug 2010, IMEI no. [protected], I m not able to play internet videos, only images are existing. I think something wrong in flash player. plz help me out my no. is [protected].email ID [protected]@yahoo.com TO The, SENIOR MANAGER, CUSTOMER CARE DEAR SIR I PURCHASED NOKIA 7210 ON26.6.2010 DURING WARRANTY PERIOD I REPORTED AM MOBILE PVT.LTD FOR RECTIFICATION NOKIACARE OFTHE SAID COMPANY RECTIFY SOFTWARE AND FOUND OK AFTER A FORTNIGHT AGAIN PROBLEM ARISE AND I MET DEALEROF CHANDRAPURA, BOKARO HAVING MOBILE NO
[protected] FROM WHERE I PURCHASED DEALER ALSO RECTIFY IT THROUGH NOKIA CARE AGAIN AFTER FORT NIGHT SOFTWARE PROBLEM ARISE AGAIN I MET AM MOBILE CALCUTTA 173, S.P MUKHERJEE ROAD ON2.8.2010 THEY CHANGED MEMORY CARD AT THE COST OF RS 450 AND SERVICE CHARGE AGAIN WITHIN FORTNIGHT MY MOBILE WAS NOT WORKING AGAIN I MET THE COMPANY THEY ATTENDED SOFTWARE AND SAID THIS PROBLEM WILL NOT BE OCCURED BUT IN VAIN AGAIN MY MOBILE ISNOT WORKING CAN YOU SAY WHAT I DO NOW PUCHASING COSTLY MOBILE ITS IMEI NO[protected] IS YOUR COMPANY NOT RESPONSIBLE WITHOUT RECTIFING SOFTWARE WITHIN WARRANTY PERIOD
[protected] FROM WHERE I PURCHASED DEALER ALSO RECTIFY IT THROUGH NOKIA CARE AGAIN AFTER FORT NIGHT SOFTWARE PROBLEM ARISE AGAIN I MET AM MOBILE CALCUTTA 173, S.P MUKHERJEE ROAD ON2.8.2010 THEY CHANGED MEMORY CARD AT THE COST OF RS 450 AND SERVICE CHARGE AGAIN WITHIN FORTNIGHT MY MOBILE WAS NOT WORKING AGAIN I MET THE COMPANY THEY ATTENDED SOFTWARE AND SAID THIS PROBLEM WILL NOT BE OCCURED BUT IN VAIN AGAIN MY MOBILE ISNOT WORKING CAN YOU SAY WHAT I DO NOW PUCHASING COSTLY MOBILE ITS IMEI NO[protected] IS YOUR COMPANY NOT RESPONSIBLE WITHOUT RECTIFING SOFTWARE WITHIN WARRANTY PERIOD
Hello Sir,
My sister has purchased a NOKIA classic handset and there was a problem while purchasing(she felt), , and then she asked the seller also... ... that dealer told her that it is due to some software issue ...
and may be after some hours it will work...
r they people making fools to others who r not aware of technology ... they took a authorization from nokia to make people fool ...
can u do some help in that ... she has already given her phone to that person but its more than 15 days now ...he is not able to deliver the mobile
That shop is in Kanpur (Son datt plaza)
Best Regards
Sameer Jauhari
[protected]
My sister has purchased a NOKIA classic handset and there was a problem while purchasing(she felt), , and then she asked the seller also... ... that dealer told her that it is due to some software issue ...
and may be after some hours it will work...
r they people making fools to others who r not aware of technology ... they took a authorization from nokia to make people fool ...
can u do some help in that ... she has already given her phone to that person but its more than 15 days now ...he is not able to deliver the mobile
That shop is in Kanpur (Son datt plaza)
Best Regards
Sameer Jauhari
[protected]
Nokia — SAME SHAME SHAME
NOKIASHAME SHAME SHAME
Does not any action, has become deaf and dump.
With due regards and respects I have to state as under please:
1. I have Purchased Mobile set (Nokia -2760) bearing No 6558, serial No[protected] on 8.05.2008 costing Rs 3432.00 (Rs. Three thousand four hundred thirty two only ) From M/s shivam Telecom , Civil Lines ( Opposite Prem Mandir ), Roorkee -247667 Distt. Haridwar
2. After few days I observed the set is not working properly
3. I approached the dealer who guided me to go to service centre ( Civil Lines , Roorkee).
4. I approached there so many times for getting the set repaired / replaced.
5. The action still awaited even after more than two years long.
Abhilasha Sharma
D/O Shri S.R Sharma ( [protected] )
H.No 465 New Adarsh Nagar,
Roorkee -247667
Distt: Haridwar (Uttarakhand)
Dated : August 23, 2010
Dear Sir,
I lost my mobile phone. Kindly block this set as soon as possible.
Details are-
Model no.- 5030 Graphite
IMEI : [protected]
ITEM: 002K783
Battery No.[protected]
Q41305GD98615
Regards,
S.C.Ghosh
[protected]@yahoo.co.in
I lost my mobile phone. Kindly block this set as soon as possible.
Details are-
Model no.- 5030 Graphite
IMEI : [protected]
ITEM: 002K783
Battery No.[protected]
Q41305GD98615
Regards,
S.C.Ghosh
[protected]@yahoo.co.in
hi
i bought new nokia X6 on 15th august 2010.15 days later i got serious problem in my phone, the day before i have completely recharged my phone next morning i took it to site kept it at security gate when i returned in evening may be at 8pm i took my phone started to unlock my phone but i was shocked that my phone was out of charge . i observed the same for two days, n the use to heat up a lot with out any call i am feed up of this can any body help me wht to do for this.
waiting for reply
shri
i bought new nokia X6 on 15th august 2010.15 days later i got serious problem in my phone, the day before i have completely recharged my phone next morning i took it to site kept it at security gate when i returned in evening may be at 8pm i took my phone started to unlock my phone but i was shocked that my phone was out of charge . i observed the same for two days, n the use to heat up a lot with out any call i am feed up of this can any body help me wht to do for this.
waiting for reply
shri
my name merja alpesh
my mobile no - [protected]
my job sheet no[protected]/100706/18
date :-06/jul/2010
my charger replacement to a nokia care "no change and no answer "
please my charger in detail a my contack no
but nothing has been done by the company to alliviate my problem.
please ans me ( MO NO:- [protected])
my mobile no - [protected]
my job sheet no[protected]/100706/18
date :-06/jul/2010
my charger replacement to a nokia care "no change and no answer "
please my charger in detail a my contack no
but nothing has been done by the company to alliviate my problem.
please ans me ( MO NO:- [protected])
iam with all my friends who suffered alot with misbehaving attiude of nokia customer care in delhi towards customer... i have faced this problem twice at jail road (west delhi)
nokia customer care...
listen my friends, compaling in courts nd consumer forum is not a solution.. they all are corrupted badly..we need to do something against nokia.
its my request to all consumers stop buying nokia phones nd go through some other company bt don't buy nokia cell..
its my humble request to all consumers to teach a lesson this nokia company...
because your are not today facing problem but later on, it can b happen with u also.. so pls, join this moto nd help people hard earning ..
REGARDS
ANKIT GOTHWAL
nokia customer care...
listen my friends, compaling in courts nd consumer forum is not a solution.. they all are corrupted badly..we need to do something against nokia.
its my request to all consumers stop buying nokia phones nd go through some other company bt don't buy nokia cell..
its my humble request to all consumers to teach a lesson this nokia company...
because your are not today facing problem but later on, it can b happen with u also.. so pls, join this moto nd help people hard earning ..
REGARDS
ANKIT GOTHWAL
hello sir..
i have taken a nokia mobile 5530...nearly 7 days after purchasingsome problem occured in my phone...i gave it to nokia customer care...they returned it back after12 days...after saying that it has been sent to nokia company..
but the problem still persist..i again give it to nokia care...they took it n return it in 15 days..again agter saying that it has been sent to company..but the problem of hanging n mute volume is still persisting...now it has become switch off autometically...kindly help me for the same...what should i do...keeping phone away from me for such a long time is very problematic...
i have taken a nokia mobile 5530...nearly 7 days after purchasingsome problem occured in my phone...i gave it to nokia customer care...they returned it back after12 days...after saying that it has been sent to nokia company..
but the problem still persist..i again give it to nokia care...they took it n return it in 15 days..again agter saying that it has been sent to company..but the problem of hanging n mute volume is still persisting...now it has become switch off autometically...kindly help me for the same...what should i do...keeping phone away from me for such a long time is very problematic...
Sir,
On[protected], i purchase a Nokia Mpbile, Model No.N70(M) bearing IMEI:[protected], from M/S New Bahniman Electronics, Bharalmukh, Guwahati (Assam) 781009.But recently on the month of july 2010 my mobile was totally tampered as it droped in the water.I went to Nokia Care centre and many retail mobile outlets, they failed to repair it.Now i am left with this useless mobile and nothing to do with this .what should i do now?Please help me.
Yours faithfully
Kongkon Chanda
On[protected], i purchase a Nokia Mpbile, Model No.N70(M) bearing IMEI:[protected], from M/S New Bahniman Electronics, Bharalmukh, Guwahati (Assam) 781009.But recently on the month of july 2010 my mobile was totally tampered as it droped in the water.I went to Nokia Care centre and many retail mobile outlets, they failed to repair it.Now i am left with this useless mobile and nothing to do with this .what should i do now?Please help me.
Yours faithfully
Kongkon Chanda
dear sir,
I am using Nokia N70 music edition.. in that i am having one doubt i cant delete folders. if there is any possible to delete the created folders. and the some applications we cant open and it is also cant deleted. please give me the solution for that..
I am using Nokia N70 music edition.. in that i am having one doubt i cant delete folders. if there is any possible to delete the created folders. and the some applications we cant open and it is also cant deleted. please give me the solution for that..
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nokia 7210 supernova — NOKIA SERVICE IS NOT GOOD AND TOO DEADLY
Dear Sir,I had purchased one nokia 7210 supervnoa handset on dated 17.07.2010. After three days, it is observed that when i call to any person from this handset to outer side person is not hearing my voice. I had submitted first time my same handset on dated 22.07.2010 for rectification they returned my handset on dated 23.07.2010 and assured me now your handset is ok.
After three days same problems occurs with this handset.
Again I submitted my handset on dated 10.08.2010 on service center. But till date i didn't received my mobile.
My IMEI number is [protected]
I am really frustrated with nokia service. And I think they are cheating and making fool to me.
Nokia is really worst service provider in india.
MANISH