Nokia — Extra Charges

Address:

South Goa, Goa

Dear Sir / Madam,

I have a mobile handset manufactured by NOKIA Model No 6670 since more than six years, yesterday I have some problem with this; so I go to NOKIA Care Center at Madgao (GOA).
Counter No. 02 call my token No. O44 for query and I told the problem of my mobile, counter girl told me Rs 250 as service charges.
I handed over the mobile to service supervisor, enter the formatting code in my mobile for auto formatting. After complete the auto formatting my mobile was ok and he say to me for pay RS 350 as service charges.
I request him for previously told amount Rs 250, but he reject my request and finally I have paid Rs 350 for only formatting by code number.
After payment I ask for invoice of paid amount, but he ignore my request and say to me if you want a invoice then pay more Rs 36 for tax.
I again pay him Rs 36 and he gave me a vat invoice that is attached. (It is completely cheating, Total Rs 350+36 = 386 for only code enter )
I request to you please investigate these types of care centers that makes mad to Government and Public by Tax cheating and without price list display of service charges.

Regards

Jagdish Narayan Jat
[protected]@rediffmail.com [protected], [protected]