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Nokia India Complaints & Reviews

2.6
Updated: Aug 22, 2025
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Nokia India reviews & complaints page 135

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P
purveshramjani
Feb 13, 2013
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Address: Sabarkantha, Gujarat

Dear,sir I can won a NOKIA mobile draw and won a 500,000 pounds but the company could not give me payment .while please give me my payment cont.[protected] email id:[protected]@yahoo.in
Hi

This is scam. Please ignore that.

For further detail, Please visit this link : http://conversations.nokia.com/2012/03/08/the-nokia-lottery-isnt-real-dont-fall-...

Thanks
Nokia India Team

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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    kesavan08
    from Suchindram, Tamil Nadu
    Feb 11, 2013
    Resolved
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    Resolved

    Address: Kanyakumari, Tamil Nadu

    I am Kesavan,Actually i had C6-01 mobile phone,my mobile has a network problem for past 2 days,so i gave my mobile to NOKIA customer care at APN plaza Nagercoil,I gave my mobile on December 2012,when i handover my mobile,only the network problem,other than that all software's were in working state,but after given 2 Nokia care , i went more than 8 days,also i called them through mobile for 3 times,but their response is that we have ordered a network chip,it is coming,when i go & ask them,they are very coolly saying that within 2 days we will try 2 give,now at-last 2 months over,now February 2013,when i went to Nokia care asking about my mobile ,they returned my mobile,after getting i put my battery in my mobile,when i press to switch on,its totally in Dead state,so suddenly i got shocked,when i ask to a volunteer she is telling that your board is complaint,so i asked that when i gave my mobile u have noticed that only a network problem,now you are telling that board complaint,also she said that guy who repaired your mobile is now leave ,we make a phone call to him,he simply said that return that mobile,so we are returning your mobile....I had bought 5 mobiles of NOKIA product,now i am thinking to change on other Good product due to this customer care, BYE to NOKIA

    But NOKIA IS WORST & I DON’T KNOW LEAST WORD THAN THIS.I am experiencing WORST customer service...........:(
    Aug 13, 2020
    Complaint marked as Resolved 
    DEAR SIR MY MOBILE IS NOKIA 6120C MOBILE COMPLINT IS NOT ACCESS NETWORK

    Nokia Mobile — Mobile Problem Regarding Network

    Mobile Set Details - Nokia 6303C, No. [protected].
    Immediatly after purchase on[protected] for most of the time network signal is going and coming frequently. When the sim being used on other set the netwokr perfectly ok. Visited your customer care service at Girish Park Metro (Kol) for four time but the outcome is same. The mobile set was sent your head office through said service centre for fifteen day's but still same network problem exists. Being a senior citizen I am fedup and tired with situation and request you for replacement. Kindly advice for necesarry action at my end. Waiting for your helping hand. Alternately i have to see for other oftion for replacement my new mobile set.

    Thanks and Regards

    U.S.Rai
    Contac No. [protected].
    Hi,

    Sorry to hear about your experience. Please write to us on
    [protected]@ovi.com and do leave your contact. We will have
    someone from the team connect with you.

    Regards,
    Team Nokia
    network problem
    Hi gaurav_pco,
    Sorry to hear about your experience. Please do write to us on [protected]@ovi.com and do leave your contact. We will have someone from the team connect with you.
    Regards
    Nokia India Team

    Nokia — network

    Dear sir

    I bought x-3 on last year 16 september 2010. before last july that phone is out of range. I given to yoou customer care two time. but phone is not catching network properly.
    model no X-3
    IMEI no [protected]
    Job sheet no 5863.

    last date of warranty is 16 sept 2011.
    So what i do to ?????

    rds
    jagjit sandhu [protected]

    nokia mobile c6-01 — worst service

    frequently i am bring to the notice to nokia care centers. my nokia c6-01 upper top position touch screen not functioning. so the complaint brought the notice of nokia care center by 25/1/2012. by 2.30 today (27/1/2012) i met the nokia care center at mangalore and they told, the c6-01 (imei number: [protected]) should be sent for repair to company and it will takes 15 days. and i asked the standby for that. they have given me the worst every seen nokia 6070 set (don’t have memory card slot - just think, how should i take snaps?) without battery charge. i am considering this is the worst and irresponsible response of the nokia care. this is what we are facing problems for more money. i have paid something around rs. 16,000. now i am thinking about to buy a new mobile set (not worst nokia). also i am warning, this post will be uploaded in most of the social networks like facebook and other. i am demanding a new set as a replacement (because within warranty period if i faced such problem means, it may continue after warranty period over. if i face such problem in the futuer means, i have to pay for the repair. that is why i am demanding.

    Nokia C6 — network

    i have not been getting 3G network at my handset nokia c6 over the period of a month.i had lodged a complaint a few days ago.my complaint no.F12WB[protected].NO ACTION BEEN TAKEN YET.
    Hi,

    Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

    1. Contact Number
    2. Your Location
    3. Device IMEI number.

    We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

    Do include the complaint link in order to speed up the process.

    Regards,
    Team Nokia India.

    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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      K
      kabeea
      from Kochi, Kerala
      Feb 11, 2013
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      Address: Ernakulam, Kerala

      I am Mansoor from Kochi. I brought a nokia 603 rs13500/, that
      handset No charging, thus why i submit the handset
      in Nokia care centre (Poovath International) Cochi on 05.01.2013,job
      sheet no:[protected]/130105/96, They told we can't repair
      so need to send repair factory and it will take
      10 days.I agreed and handset sent to repair factory. after 10 days the are told is not cosider warranty, because water inside, the are cheeting me pls help this case

      Rgds
      Manssor
      [protected]
      Hi,

      Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

      1. Contact Number
      2. Your Location
      3. Device IMEI number.

      We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

      Do include the complaint link in order to speed up the process.

      Regards,
      Team Nokia India.

      Locating a Nokia Care Centre (NCC) is very Easy !
      SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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        T
        TARA SHANKAR ROY
        from KOLKATA, West Bengal
        Feb 11, 2013
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        Address: West Bengal

        MY NOKIA MOBILE C2- 00 HAVE BEEN PICKED UP FROM MY POCKET ON 06.02.13 FROM METRO CHANDNI CHOWK STATION AT KOLKATA .TIME AROUND 6.45 P.M . IMEI1:[protected]. PLEASE BLOCK THE SET & CONFIRM ME .

        THANKS.
        11.02.2013
        Hi,

        Please get in touch with the concerned local authorities.

        Thanks,
        Nokia India Team.

        Locating a Nokia Care Centre (NCC) is very Easy !
        SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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          S
          subodh10
          from Mumbai, Maharashtra
          Feb 11, 2013
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          Address: Katni, Madhya Pradesh

          Dear Paheredar,

          I Have visited kumbh mela on 10.02.2013 during visit at kumbh mela someone stolen my nokia mobile model C2-00 black which I have purchase from nokia on 18 Jan 2012 through flip kart.Now i want to lock my mobile through IMEI no by nokia services they are saying that we can not do this.so i am not taking facility of IMEI no and nokia service regarding the matter.I have already locked my sim card by the help of Airtel.

          Your kind support required to solve my problem.


          My name - Subodh Tiwari
          My existing mob no = [protected]
          E-mail addresss- [protected]@gmail.com

          Nokia — LOST MOBILE AND LOCKED

          MY MOBILE NOKIA BRAND AND MODEL IS NOKIA 3110C WHICH WAS PURCHASE[protected] FROM INDIAN WATCH CO. FROM HABRA, LAST[protected] MY MOBILE WAS TO LOST FROM MY SELF HOME.
          Hi,

          Please get in touch with the concerned local authorities.

          Thanks,
          Nokia India Team.

          Locating a Nokia Care Centre (NCC) is very Easy !
          SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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            M
            Manish1212
            from Muzaffarpur, Bihar
            Feb 10, 2013
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            Address: Jharkhand

            I am Vikram Singh , I lost my mobile phone today ,i.e. 10/02/2013,
            model : Nokia 5233
            Imei no. [protected]
            mobile. no. [protected]

            MOBILE PHONE NOKIA-5233 — LOST OF MOBILE PHONE

            Dear Sir,

            I have lost my NOkia Mobile phone Model no.5233 with IMEI no. [protected]. Please help me to fint out it.


            Shri Ram Singh

            B-604 Taj Apartment
            Gazipur Delhi-110096
            Mobile No.[protected]
            Hi,

            Please get in touch with the concerned local authorities.

            Thanks,
            Nokia India Team.

            Locating a Nokia Care Centre (NCC) is very Easy !
            SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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              S
              sivakrishna09
              Feb 9, 2013
              Resolved
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              Resolved

              Address: Kadapa, Andhra Pradesh

              Legal complet form nokia car kadapa, after 03.01.2013 on date my mobile probulam cheat to reper to compeny to not delrvary to my mobile as on date not recevied at my recet number:2056 please my complet shotly from yoursfuthfully from s.sivakrishna prasad, mandaram villige, rajampet mandal, kadapa dist, cell:[protected].
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,

              Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

              1. Contact Number
              2. Your Location
              3. Device IMEI number.

              We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

              Do include the complaint link in order to speed up the process.

              Regards,
              Team Nokia India.

              Locating a Nokia Care Centre (NCC) is very Easy !
              SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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                N
                News
                Dec 18, 2010
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                Nokia presents an opportunity to download the first official single from Michael Jackson’s forthcoming album ‘MICHAEL’ on Ovi Music Store.The digital edition of the song entitled ‘Hold My Hand’ will be available exclusively on Nokia Ovi Music Store in India. Post this period, the single would be available at other traditional channels as well.All set to create a wave of excitement and nostalgia among his fans globally, the song is the first release by Michael Jackson in nine years. ‘Hold My Hand’, a duet with R&B singer Akon, is a song they recorded in 2007.A handwritten note from the music legend indicates his desire that this track be the first single on his next project. However, in its unfinished state, the song leaked out in 2008.Akon recently completed the new and final production of ‘Hold My Hand’ which is now available on Ovi Music Store.
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                  N
                  News
                  Oct 18, 2010
                  Resolved
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                  Resolved

                  The ace mobile phone maker Nokia finally introduces its latest Smartphone Nokia N8 powered by Symbian3 operating system in India. The handset supports on-demand web TV programmes, Ovi services enabling content creation and social networking.

                  D. Shivakumar, vice president and managing director of Nokia India said, “The consumer is in the centre of all that we do at Nokia and we are constantly innovating to enhance user experience and address user feedback.”

                  The handset features a real-glass 3.5-inch AMOLED display and a 12-megapixel camera with Carl Zeiss optics which offers a commendable shooting experience.

                  Nokia N8 would be available in 5 vibrant colours in India from Oct 13 with the price tag of Rs.26,259.

                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    N
                    News
                    May 11, 2010
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                    Nokia unveils 2 latest 3G phones in India: Renowned mobile manufacture company Nokia unveils 2 latest 3G phones in India and that too at an affordable price.These phones—Nokia 6700 and Nokia 7230 are designed keeping in mind the needs and choice of today’s generation.These handsets not only have a fresh and stylish look but also have a fast accessibility to social networks.The Nokia 6700 comes in 6 fresh colors of red, purple, pink, lime, aluminum grey and petrol blue.Available in the Indian market at a price tag of Rs 11,500, this handset is preloaded with manifold features such as 4 hours battery backup, 29 hours music backup, 5 MP camera, 16 MB microSD card, FM Radio, music player, and QVGA display.The second handset, the Nokia 7230 slider phone is also amazing. Available for Rs 7000, this handset is preloaded with varied features such as 3.2 MP camera, 2.4” TFT display and video sharing.It comes with fast photo, FM Radio, Bluetooth, Built-in Nokia Xpress Audio Messaging, 4.1 hours talk time, 14.3 days standby time, 2.0 USB, 2 GB free memory card, external microSD.This cell phone is available in colors of graphite black and hot pink.

                    Nokia 6700 — Cell Phone

                    I have purchased Nokia 6700 under EMMI no. [protected] & buttery no.[protected], .0670595 from J.M.D. Enterprises, L-382-B Kh. No. 733-734/2, Mahipalpur Extn. New Delhi on 16/09/2009 vide receipt no. 3939.
                    Now I felt there is a problem in instrument as well battery, because it is hanging & battery discharge within 6 hours without using.
                    I went to your Nokia Center Sec.14, Gurgaon for complaint, but they refuse to replace the battery & services

                    Nokia 6700c — Defective instrument

                    NOKIA COMPLAINT

                    Dear Sir,

                    I own a Nokia 6700 Classic Mobile having No [protected]. Right from the beginning I have a problem of loose key pad (The pad from which one dials numbers comes out on small impact.

                    But recently the problem has increased. How can this be resolved? Please advise.

                    Regards,

                    Ramesh Chandra Vaidya
                    A-50, Hathibhai Nagar, O.P. Rd,
                    Diwalipura, Vadodara - 390015
                    Gujarat, India
                    Phone Res - +[protected]
                    Phone Mobile - +91 [protected]
                    Emails - akar.[protected]@gmail.com ; [protected]@msn.com ;
                    [protected]@hotmail.com
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                      J
                      jblad
                      from Mumbai, Maharashtra
                      Feb 7, 2013
                      Resolved
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                      Resolved

                      Address: Latur, Maharashtra

                      We had give mobile due to display problem at latur on 22nd Jan 13, the job sheet no[protected]/130122/12.the imei no. is [protected].in spite of several follow up we rae not getting exact feed back pl. look in to the matter and confirm on phone [protected] or email Id jagdish.[protected]@jsw.in
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Nokia 500 — switch off problem

                      i bought a new nokia 500 yesterday.but from today onwards it starts giving some problems.it switch off's automatically.suggest a solution to dis problem..?

                      Nokia 500 — problem regarding many applications

                      I have nokia 500, many applications does not work on my phone,
                      like sky force, galaxy on fire etc.
                      I have just downloaded nexGTv from nokia store but in every channel only sound is coming but no video...
                      please help.
                      I forgot to tell u, that i had made a contact to nokia customer care 30303838
                      they told me these applications are compatible with my phone...
                      please help me and all of them who have nokia 500.
                      very por response from nokia
                      Hi,

                      Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

                      1. Contact Number
                      2. Your Location
                      3. Device IMEI number.

                      We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                      Do include the complaint link in order to speed up the process.

                      Regards,
                      Team Nokia India.

                      Locating a Nokia Care Centre (NCC) is very Easy !
                      SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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                        V
                        vineet kumar surana
                        from Mumbai, Maharashtra
                        Feb 6, 2013
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                        Address: Jaipur, Rajasthan

                        I hav received email from NOKIA company of winning a big amount and since morning company person Mr john is calling me from cell no [protected] to deposit Rs 15,500 in STATE BANK OF INDIA in a/c no [protected] on name of Mr. RINSO RUNGSUNG with pan no BDYPR9992l and email id given is indiacustom.[protected]@hotmail.com.
                        Hi

                        This is scam. Please ignore that.

                        For further detail, Please visit this link : http://conversations.nokia.com/2012/03/08/the-nokia-lottery-isnt-real-dont-fall-...

                        Thanks
                        Nokia India Team

                        Locating a Nokia Care Centre (NCC) is very Easy !
                        SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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                          N
                          nikhiljain05
                          from Gurgaon, Haryana
                          Feb 6, 2013
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          ir/Madam,

                          This is to bring to your notice that i bought a phone from Nokia Priority Partner on 10th May 2012. In December I started facing problem where after receiving/taking a call, network goes of for a minute or two.

                          I went to Nokia customer care to lodge a complaint but i was informed that phone has already completed its warrenty period. I was surprised as i have a bill from Nokia Priority partner which gives me a warrenty for a year i.e till 10th May 2013. but Nokia care is not ready to accept this.

                          Please help me in getting a solution for this problem

                          Regards
                          Nikhil Jain
                          [protected]@gmail.com
                          Mob:- [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Hi,

                          Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

                          1. Contact Number
                          2. Your Location
                          3. Device IMEI number.

                          We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                          Do include the complaint link in order to speed up the process.

                          Regards,
                          Team Nokia India.

                          Locating a Nokia Care Centre (NCC) is very Easy !
                          SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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                            R
                            Rajendra Choudhary
                            Feb 6, 2013
                            Resolved
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                            Resolved

                            Address: Rajasthan

                            Hey there. I have had my N900 since it came out, love it. But in the last few days it will not connect to the cellular network. I even went and got a new SIM card, and same problem. Everything else works fine on it, even Wifi works. If anyone has had this problem, please let me know.


                            This is the message i get at startup.

                            "All Telephony functions, including emergency calls, are disabled due to a communication error. To recover, you might have to reboot the device. "
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Hi,

                            Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

                            1. Contact Number
                            2. Your Location
                            3. Device IMEI number.

                            We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                            Do include the complaint link in order to speed up the process.

                            Regards,
                            Team Nokia India.

                            Locating a Nokia Care Centre (NCC) is very Easy !
                            SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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                              T
                              tjsingh
                              from Delhi, Delhi
                              Feb 6, 2013
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                              Address: South West Delhi, Delhi

                              I gave my Nokia Lumia 710 handset to a Nokia Service Centre at Sec 11, Dwarka, New Delhi recently for problem in battery charging. The phone was under warranty period. I was told that the problem was in the charging socket where on of the small pins have broken. I was charged Rs 2500/- for the repair whereas for such repair, other small repairwala charges only Rs 100/- !
                              I was also told that the value of the phone is now only about 5000/-. if that was the case than I fail to understand why a small repair was charged Rs 2500/ ?
                              Felt cheated and regret buying the phone. Please let me know what can be done.
                              thanks..
                              TJ
                              y did u paid the amount ... if it was under warranty??? u know 1 more thing all big brand mobile sing only 1 song... ur mobile was water log...water lock... which won't come under warranty but they do repair... & take hefty cash... again they will gurantee for there service... again i[censored] bring for any fault... they sing same song...
                              [protected]@gmail.com
                              Hi,

                              Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

                              1. Contact Number
                              2. Your Location
                              3. Device IMEI number.

                              We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                              Do include the complaint link in order to speed up the process.

                              Regards,
                              Team Nokia India.

                              Locating a Nokia Care Centre (NCC) is very Easy !
                              SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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                                roopshingh
                                from Delhi, Delhi
                                Feb 5, 2013
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                                Address: Ahmedabad, Gujarat

                                received maasage from [protected]@nokiaonline.com, our no+91 [protected] is won 75000gbp at02.07.56pm at indian time recived from[protected],claime send name:address,hone:email:to sir BRADLEY,[protected]@nokiaonline.com[protected].
                                so what is this?
                                Hi

                                This is scam. Please ignore that.

                                For further detail, Please visit this link : http://conversations.nokia.com/2012/03/08/the-nokia-lottery-isnt-real-dont-fall-...

                                Thanks
                                Nokia India Team

                                Locating a Nokia Care Centre (NCC) is very Easy !
                                SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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                                  rakra62
                                  from Mumbai, Maharashtra
                                  Feb 4, 2013
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  i have given my nokia phone for repair in nokia care(HCL) one of your outlet, now it is closed where i have given so from where & how will i get my phone back , i also have a Service Jobsheet with me(customer copy) .
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Nokia Phone — Defective Charger

                                  This has ref. to above subject My son was given a Nokia mobile present on his birthday on 24th Oct 2009. With in three months its charger stopped working. I took it to nokia service centre at Jail road hari nagar and I was given a receipt 203. I was also given a telephone no[protected] which is always busy or switched off, to enquire the status of phone. 10 to 15 days time is given for replacement. How the mobile shall be charged for 10 - 15 days. In my son's opinion NOKIA stands NO KIYA ( Nokia ne kuch nahi kiya)
                                  S.S.MALICK
                                  28123648, [protected]

                                  Nokia Phone — funny sms

                                  hi i am amina from uganda,i have received a message saying i have won 485,000 pounds in the ongoing nokia promotion.my number is [protected],is it true??
                                  Hi,

                                  Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

                                  1. Contact Number
                                  2. Your Location
                                  3. Device IMEI number.

                                  We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                                  Do include the complaint link in order to speed up the process.

                                  Regards,
                                  Team Nokia India.

                                  Locating a Nokia Care Centre (NCC) is very Easy !
                                  SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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                                    R
                                    Rajesh Kallayel
                                    from Hyderabad, Telangana
                                    Feb 2, 2013
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    hi ,



                                    i got asha 311 from univercell bommanahalli bangalore for 6700 Rs which i was planning to gift to my cousin.. this phone from second day mike was not working.. when went back to Univercell they said they wont replace with new one and it has to go to Nokia service center.



                                    I went to Nokia koramangala(samvridhi technologies) and they sent it to repair and when they gave me the mike was working but phone doesnt detect signal.. and i resubmitted it after 30 days the phone came back this time its mike not working and now detecting range. after 3 times submission and issue not resolved.



                                    I had told the manager i cant accept this new phone if this has so many problems. and he agreed to change it and got me a new phone as they say (with new EMEI) after 20 days . and this was working.



                                    I had to gift it to my cousin in kerala.. and finaly was happy after testing it was working..

                                    i gifted it to my cousin in a week the same phone now has a problem with green button it doesnt work.. again gave it to nokia serive center at karunagapalli kerala .. and after a period of 45 days they got it back with a sticker on screen and said it was working.. Since cousin didnt have sim to check she got it back and i am very frustated to see the button green is still not working and unable to pick any calls.. These service personell keep insisting on renewing service . But after a visit of 6 times to nokia care my phone problem is stil existimg and it was there in service center more than 3 months in the name of repair. I dont understand what Nokia service center really is doing.. i have wasted 6700 Rs and under warranty my problem is still not solved .. and the customer care are only worried about renewing year service.. i really cant accept this and want a permenent fix to this or my money back.. I have completly wasted invisting on a smart phone like nokia.. and all my faith on this nokia in terms of servicing and product standard has lost. This would be my last trail and if not i will go to consumer court.



                                    old IMEI [protected]

                                    new IMEI [protected]

                                    nokia 311



                                    last job sheet - 2456 - submitted on 27/12/12 and recieved on 02/02/13..



                                    Rajesh

                                    [protected]
                                    Aug 5, 2021
                                    Complaint marked as Resolved 

                                    Nokia — new mobile not working

                                    I have purchased a Nokia mobile Model no. N70-M, in March 2007. after 10 days only it gives problem of restarting. Since than it is 9 times that we have get it serviced from Nokia care in Noida. Latest Job sheet no.(Manual) is 56860 dated 23-12-07. and co. is unable to repair it . They are not even replacing the same with new one.

                                    Nokia Mobile Phones — Problem is remained same even after 3 times repairing

                                    Respected Sir,

                                    I have purchased th Nokia 1661 model phone before 15 days from 'The Mobile Store, J.M.Road, Shivaji Nagar, Pune. On the second day of purchasing this phone i observed that there are some problems in my phone. While talking on my phone, the persons who is talking with me is complaning that they are unable to hear my voice. And teh another problem is that- The loudspeaker of this phone is not working prperly. Though the loudspeaker is on, then also its just like its off. Whether the loudspeaker is on or off, then also it is one and the same.

                                    So, i went to the Nokia Care Center, F.C.Road, Pune, on 17/06/2009 to get repair my phone.Then they told me that it may be a software problem. They have to break its software. And it will take two days. i told them this may be the mic problem, but they told me that mic is not available and the problem is of software only. I agreed for their statement and i submited my mobile there. After two days i brought my mobile return, by considering that the problem is solved. When i have started to use this phone again then, the problem was remain same there. The persons talking with me are again complaining that they are not getting my voice clearly.

                                    Then i have visited again for second time to the same place to solve my problem on 24/06/2009. I told him in detail about my problem. Then they told me that they will change the mic of this phone. After one day i got my mobile and i asked them whether they change the mic or not. Their answer was 'NO'. I asked them why u didnt change the mic, as u were comited for that? For this they told me that this tyme they have installed a new version of software. Then i have checked the loudspeaker infront of that person and showed him its sound then the sound was too low. For this he is saying me that the loudspeakers sound is just like this only. It doesnt become more than this. Such a silly explanation. These people think that we the public dont know anything. They can cheat us very easily and they can make us fool. For ur kind information i want to say that i m using mobile from last 7 years, and he is telling me that the sound is this only. Then also i kept mumm i went back. After 10 minutes when i have started to talk on phone the same problem was there. Again my friend told me that he is uable to hear my voice. I thought what should i do now??? These persons are really shutt...

                                    Again i went there and told them the problem is ramained there as it is. Then they told that this time they will send my phone to the head office. And it will take 20 days. Now i m in doubt that whether they will really send my mobile to the head office or it will be here only as it was happened earlier??? Dont know... Then also i kept my mobile there.

                                    This is my third time in a week to go in Nokia Care for the same problem. Sir do have any idea that for this i m paying how much??? My half day's sallery. Can u belive this??? Whenever i have to come on ur Care Center, my half day's sallery is deducted. Becoz in office timing it is not allowed go outside. And our office timing is from 9:30am to 7:30pm. Then what should i do? Why U people doesnt understand our problem?? And it is not good for the reputation of or company. People buy ur phone only due to ur brand. And i[censored] r giving such service to the public then it will defenately affect on ur brand. Though u think that due to one customer what will happen to ur brand? But dont forfet that taht single person can make a positive publicity o[censored]r brand, or that single person can stop 100 persons from buying Nokia Phones.

                                    So plz sir i request solve my problem completely or give me the new phone by exchanging it...If this time my problem will not be solved by ur technician then this time i have to take some action. Becoz now it has become just ucacceptable for me to come to ur office twice a week for the same problem. So, plz try to understand my problem and try to solve it completely. And co-operate us.

                                    I m sending here the details of my Phone and the problems. At this time my mobile is submitted to- Nokia Care, Akshay Care, F.C. Road, Shivaji Nagar, Pune. So kindly attention.

                                    Customer Details

                                    Costomer Name : K.A.Inamdar
                                    Contact No. [protected]
                                    Email id: [protected]@yahoo.com


                                    Handset Details

                                    ESN / IMEI Number : [protected]
                                    Product Code : 0577558
                                    Model Name: 1661
                                    Warranty Ref. Number : APAINY[protected]


                                    Problems In phone
                                    1. INTERMITTENT OUTGOING SOUND BREAKS
                                    2. AODIO: POOR OUTGOING AUDIO QUALITY
                                    3. LOUDSPEAKER IS NOT WORKING
                                    Hi,
                                    Don't worry, for the other side can not hear your voice, I think maybe due to you put your hand finger cover the mic hole, you just remove your finger from that position and try again. Hope this can fix your problem.
                                    And for speaker volume low, I think you can just adjust the speaker volume to high level, try it.

                                    Hope this can help fix your problem.
                                    hi, i got a new nokia mobile 1250 in the month of Nov 09 the new handset was not working properly so had to return it and got a new handset with the same model number now after 2 months my new hadset has stopped working since 5 days it used to get hanged and used to get switched off now today in the morning i found the keypad was not working properly and later it was showing an error insert sim and is not working.
                                    now i am without a phone

                                    please let me know is it a mistake if we rely on nokia or buy new handsets

                                    Nokia — NOT GETTING MY PHONE REPLACE EVEN AFTER SO MANY TIMES

                                    I HAVE PURCHASED A PHONE FROM NOKIA WHICH IS CONTONUOSLY GIVING ME PROBLEMS EVEN AFTER BEING REPAIREDE IN NOKIA CARE . STILL THE PROBLEM IS SAME & NOW I AM FED UP WITH THIS PHONE AND LOST FAITH IN NOKIA.. SO PLEASE REQUEST U TO TAKE A STRICT ACTION. PHONE IS IN WARRANTY PERIOD ALSO.
                                    Hi,

                                    Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

                                    1. Contact Number
                                    2. Your Location
                                    3. Device IMEI number.

                                    We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                                    Do include the complaint link in order to speed up the process.

                                    Regards,
                                    Team Nokia India.

                                    Locating a Nokia Care Centre (NCC) is very Easy !
                                    SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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                                      M
                                      Mohammed Imran Bhati
                                      from Pune, Maharashtra
                                      Feb 2, 2013
                                      Resolved
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                                      Resolved

                                      Address: Rajasthan

                                      I am Mohammed Imran Bhati.I want to update the new version software of nokia x2-00 mobile with the help of nokia suite(updated) but there is a problem it show the error of server could not connect.While i am connecting to the internet with 3G network.
                                      But i want update software with only my nokia suite on my laptop...!!!
                                      Give me solution of my problem....as soon as possible....???
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Hi,

                                      Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

                                      1. Contact Number
                                      2. Your Location
                                      3. Device IMEI number.

                                      We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                                      Do include the complaint link in order to speed up the process.

                                      Regards,
                                      Team Nokia India.

                                      Locating a Nokia Care Centre (NCC) is very Easy !
                                      SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
                                      Helpful
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                                        Dillip Kumar Bal
                                        from Jamshedpur, Jharkhand
                                        Feb 2, 2013
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                                        Address: Jajpur, Odisha

                                        SIR I HAVE LOST MY NOKIA MOBILE MOD.-NO-5233,WITH IMEI NI-[protected],PLZ AND TRACK THE HANDSET WITH INFORM ME WITH MOB-[protected]
                                        Hi,

                                        Please get in touch with the concerned local authorities.

                                        Thanks,
                                        Nokia India Team.

                                        Locating a Nokia Care Centre (NCC) is very Easy !
                                        SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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