Nokia India Complaints & Reviews

Hi

This is scam. Please ignore that.

For further detail, Please visit this link : http://conversations.nokia.com/2012/03/08/the-nokia-lottery-isnt-real-dont-fall-...⇄

Thanks
Nokia India Team

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Dear Sir,

We would request you to kindly provide us with your ten digit Idea mobile number for further assistance.

Regards,
Idea Cellular

Nokia — Unsubscribe phone back up

Dear sir, I had already subscribed PHONE BACKUP SERVICE. Now I want to unsubscribe it.
I send SMS o[censored]NSUB at 58989 MANY TIMES But I receive no confirmation SMS. EVERY MONTH 30 RS. LESS IN MY BALANCE.
PLZ SIR DO SOMETHING urgently. HOW CAN I DEACTIVATE THE PHONE BACKUP SERVICE??

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi

Firstly I have return the mail for battery Back up. But now after a softer ware update from Nokia care I found there are dead pixels on my lcd.

This phone have some series hard ware issue and I want a replacement nothing else.

Now I feel that It was a blunder mistake i did that I purchased a Nokia smart phone.

I don't understand that why a brand like Nokia having such like a customer support.

So many controversies I am going through for a 6, 500 phn.

Now I feel I could go for some local brand in which I could avail better service.

Abin
[protected]

Nokia — Touch screen mobile

Dear Sir
Refer to Complaint laub=nched as under in writing too. The set has not been replaced by company. Sad no consideration to Consumers. They are only worried about their profits.
sd
Col AS Gill


To
NOKIA India Company
(Through NOIKA Care Mandsaur(MP))

NOIKA Care
Mandsaur(MP)

From
Ms Sarbjit Gill
35 HDX Duplex, KITIYANI
Mandsaur(MP)

Dear sir

1. I had bought Nokia cell No 5530 Nokia Express Music cell from NOKIA Prioroty, 4 Tulsi Complwx, Tower Chowk, Free Gunj,Ujjain(MP) vide their invoice No 1305 dtd 09 Jun 2010 @ Rs 10600-00. The cell have been giving lot of problems since the day I bought. General complaints are as under:-
(a) Touch screen non functional. Any call comes it invariably does not get connected despite pressing repeatedly till one is disgusted or the call is terminated.
(b) At times other functions supposed to be operative by touch, does not respond.
(c) Repeatedly getting hung.

2. I reported to Nokia care Mandsaur(MP) two months ago who advised me to get the cell scanned as the same was badly effected by viruses. The action was taken by the Nokia care centre Mandsaur. But next day itself the cell gave the problems.

3. After two days again I went the Nokia Care. The cell was seen, examined and presumably repaired and shown to me as functioning correct. Sad to inform you after two hours the cell behaved in the same fashion.

4. On 03 Jan 2011 again I had to fall back to Nokia Care. My cell was taken back by the centre and told to collect it back on 18 Jan 2011. The cell supposedly was repaired by NOKIA Delhi and was returned to me on 14 Jan. I was happy But next day itself it behaved in the same fashion as before.
5. I showed the cell again to Nokia Care on 15 Jan. The person incharge there changed the sim card and came to the conclusion that the there was something wrong with sim card. So I changed the Sim of BSNL. It worked OK for few touches but complaint still existed.

6. Now it is too much of harassment I have undergone for no fault of mine. Kindly replace the cell or permit me to buy other cell of my choice adjusting the payment accordingly.
The cell has been deposited with Nokia care centre at Mandsaur on 17 Jan.

7. Hope the needful will be done.

with regards


Sarbjit Gill

Nokia — mobile touch sceen

my mobile asha 202 imei 1 -351668/05/463350/7 touch sceen not working .cheke the nokia care center he told sceen liquild damage . mobile set is under warrenty.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia N8 — Battery

i was puchase Nokia N8-00 7 months ago
now i m suffering from battery backup of my N8-00 it gives only 1.5 day backup on without using anything

i was purchase nokia 1616 in feb its battery not charching i submitt my battery but dealer not giving any response they said k "aa jaye gi jaldi kya abhi 1 mahina hi to hua hai" plz take action against him

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

NOKIA-- E-5 — DEFECTED PIECE

I HAVE PURCHASED A E-5([protected]) NOKIA SET FROM HOTSPOT ,DHARAMPURA BAZAR PATIALA VIDE BILL NO. 3845 DATED[protected]. SINCE THE DATE OF PURCHASE ,THIS SET GETS OFF AND ON AUTOMATICALLY. I GOT IT REPAIRED FROM NOKIA CARE CENTER NEAR 22NO. PHATAK PATIALA TWICE WITHIN PAST 1 MONTH BUT IN VAIN.IT AGAIN GOT OFF FOR THE THIRD TIME AND BEING HANDEDOVER TO THE ABOVE SERVICE CENTER FOR THE REPLACEMENT OF THE SET WITHIN 7 DAYS, FAILING WHICH I WILL BE COMPELLED TO APPEAR BEFORE DISTRICT CONSUMER FORM,PATIALA PUNJAB FOR SUITABLE COMPENSATION FOR THE MENTAL HARASSMENT FOR WHICH NOKIA SHALLL BE RESPONSIBLE FOR THE CONSEQUENCES.
ROHIT GARG
H.NO. 44/8 ANAND NAGAR B ,PATIALA
[protected]

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you.

Regards,
Team Nokia

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

nokia/nokia c5-00 — phone not serviced by company

I purchased nokia c5-00 at 7july.After 15 day the phone completly dead,i submitted that phone at nokia care on 24july for service and they ask me to wait for 10 days but after 16 day they again ask me to wait 1-2 weeks and not give me the satisfactory answer.they can not be able to tell me the correct phone situation.please help me.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

nokia n-95 — battery back up problem

sir, i bought n-95 in the month of december.
by now i m undergoing some battery problem i.e., in the back up.i visited the nokia care centre at meerut . those people said it would take 15 to 20 days for the same battery to be changed . but till then i'll not be provided with any battery ,so my no will be disconnected for those days . and i m not in condition to do same .
please help me out as i m suffering from great problem.

nokia n-95 — to disconnect gprs power

i want to deactivate the gprs power plan
i called custumer care they said send FRESH to 54666
i sent but i am getting msg back as ur gprs plane of 4ps/kb will be activated whithin 24 hrs
what i can do
pls verify ur keyword or send me the key word
pls deactivate the GPRS POWER PLAN

nokia n-95 — wirse product

6 month back, i purchased nokia mobile, modal is N-95 8 GB, but 15 dats its got hang and also work very slow, after that i has given to Nokia service Center Sec-25 faridabad, They returned me after 1 month, after i checked my mobile in my house, i got to know that my 8 Gb memory is not working, even its didnt shows 8 Gb memory card, and my mobile also still hanging,
Service Center again says that u have to drop ur mobile for 1 week, to solve ur problem,
6 months passed out, my mobile still not working means still hanging and memory card is not workin,
How can again i give my mobile for 1 week, i use my mobile commercial use, its not possible for me to give mobile for repair again and again .
but now i decided i will never puschase again Nokia mobile in my whole life, i spend my hard earning 26000 for this mobile, but with in 15 days i got bad experience with Nokia
my some other friend also suffer from this type of problem fron Nokia, so i want to suggest you plz, never purchase costly mobiles from Nokia, try others,
Many gud companies also offer very gud mobile equipped with best features,

Regards
prashant gupta
[protected]@aol.com

Nokia — Battery Back-up

Sir,

I have purchsed a Nokia mobile handsets C2 model in Feb.11,the battery back-up problem,the back-up of battery is very poor,I have complained but not not get any response.

Please take necessary action

Anuj Mankasia

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia E-72 — Faulty handset and no attention on complaints

Hi,

I bought my Nokia E-72 in February 2010.
I was working fine with some common glitches reported several times.

In first week of July, the keypad suddenly hanged and the cellphone could not be operated at all.
I too my phone to Nokia care centre.
They made me wait for quite long on the pretext that they will repair it and hand it over to me in a while only.
Then after a long wait I was told that it could not be repaired today and might be sent to their "Higher Level" the next day and will take 4-5 days.
After 4-5 days, there was no communication from them. Calls were not being taken.
Then finally a call was taken and I was told to collect it the next day.
The next day also, it wa not properly tested, although again I was made to wait for quite long and the phone was returned to me. All its data had been eraseed, including important contacts.
It appeared fine there but withing an hour, it again showed the same problems. The centre was closed for the day already and next day being Sunday, was again closed.
After that, I tried several times but no calls are being taken.

This is entirely UNPROFESSIONAL and also, since my phone is in Warranty period, it should be properly attended.
I saw similar complaints on the internet for Nokia. It seems these people are only concerned about selling their product and do not want to offer and post services.

MY TRUST ON NOKIA HAS COMPLETELY SHATTERED!
I want my money back(Rs.19950, cost of phone) or a brand new handset. It is affecting be adversely alot already.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

nokia x3-02 — sim card rejected

Rsp sir,

I have purchase nokia x3-02 hand set in aug -2011 and set will sim card rejected . after that i will show set in NCC at nagpur 3 times but problem not solved . and i also complaint reg. on nokia online center but problem not solved . i want to replace my handset.

nokia x3-02 — keypad availability problem

i have complaint about my handset keypad broken and i have complaint about it but not responding by nokiacare
my handset is in warrenty period

Hi manikroda,

We apologize for the inconvenience caused. Please share with us your contact details and we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Nikon Team.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — faulty handset

Hello,

My name is Mohd. Shahid, on may 5th I purchased a Nokia mobile with the model as Asha 300. I went with Nokia because it is a brand name and I had good experiences with Nokia. I purchased the Mobile from Technovision(Banjara hills, Opp Pizza Hut).

I came back home after paying the money. Next day I inserted Reliance sim card; how ever that was not detected. I thought there is a fault with the sim card. Next day I purchased new sim and inserted the same in the Nokia handset. I could see there was network but when I tried making calls it gave me a error message. I checked by inserting other sim cards, still was not able to make or recieve calls.

on 7th May 2012 I went to Technovision from where I purchased the mobile. There it was told to me that it must be a issue with a soft ware and asked me to take that to the service center. I asked him to replace the faulty handset as I purchased the mobile day before yesterday and give me a new one, the guy told me he could not do that and asked me to take it to the service center and they will update the software within 5 minutes. I tried to tell him its not my fault then why should I have to take it to the service center. After discussing with the technovision guy for almost 1 hour I gave up and thought of taking the mobile to the service center.

I have to go to work and I get very minimal time to do all this things, how ever I took time out and went to Nokia Care which is in Tarnaka. I went late and it was closed.

Next day on 10th may I went to Nokia Care which is in Mehdipatnam, I gave the mobile to the service center and waited there for an hour. I got a call from Nokia Care stating that the mobile has mother board problem and they could not solve it. They told they would send it to the company and it will be repaired there. I was told to wait for 1 week. I tried to tell them that I purchased the Mobile because I am in dire need of that and have no other mobile. I told them I cannot wait for 1 week, and also told there is no error from my side. I did not even use that cell phone once to make calls and now I have to wait for one week? I asked for a alternate mobile which I can use in place of my faulty hand set, they told there is no alternate mobile available.

I spoke to Ismail (he told that he is from HR dept.) from the customer care, explained him my problem and told that without no reason I have to suffer. I also told him that I took the mobile to the place from where I purchased the Mobile (TECHNOVISION). Ismail told me that the mobile would be replaced if we take it to the shop from where we have purchased within 48 hours if it is a faulty hand set. I wonder why the Technovision guy asked me to take it to the service center even after spending an hour to convince him to replace the hand set.

Ismail assured me in a week he will have it repaired. I told him I cant come again and again to service center as I have to go to office at 10 till 7. He told me that he will have the mobile dilevered on thursday with out fail and would inform me if there is any delays. I was disappointed as I felt this was un necessary trouble for me. Still I gave them time and came back home.

Yesterday which is on 17 may 2012, I called Customer Care as I did not get information regarding my mobile. I spoke to Ismail and he told that the mobile is not yet repaired and it would take some more time. I was disappointed with Nokia and would never purchase a Nokia handset in near future only because of the trouble it has given me.


Please hear my voice and do some thing for me.

My name is - Mohd. Shahid
Ph # [protected].

Hello Sir/Madam,

I truly appreciate your effort in order to help me in this regards. As per my discussion with Ismail, I was suppose to get my mobile today. How ever when I called the customer service today I got the same reply. They are still asking me to wait. It is an recurring activity, I am getting the same message again and again.

Its been more than 10 days the cell phone is with the customer care.

Irony is I still did not use the cell phone from the time I purchased it.

I need a compensation now. I feel enough is enough. I waited, gave enough time but in vain.

I request the authority to please here my plead and take necessary actions.

Regards,
Mohd Shahid
ph # [protected].

Nokia team... I.am still waiting..

Hi,
I would like to know if this "someone" contacted you and your issues are resolved. I am also facing a horrible experience with Nokia and the above mail is their standard reply. They won't go into the details of the mail and in my experience, will not resolve the issue to the customer's satisfaction.

On a lighter note, you can invoke your "right to wait", but Nokia team will do a mess of the job.

Kind regards,
Sreejesh.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

I tried every day regarding the same but every time sulekha team get falsh commitment at their end.
May I request you to please take strong action against mentally harshment and miss commitment to the customer.

Complaint recorded against mobile no. [protected]

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.