Nokia India Complaints & Reviews

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

NOKIA X6 — mobile loss

I have loss my mobile nokia x6 IMEI no. [protected] . it has been lost on May 03 2012 after 12:30 pm.please do help me to find it out.
thanking you in anticipation,

Rakesh Roshan,
contact no. [protected]

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — defect in the device

i purchased a e-7 handset frm nokia on 1st may 2011 bt it is defective and company repaired it bt still it is nt workin properly nw company is givin me swap handset whch i m nt acceptin therefore, i asked company to either gv me new box packed handset or refund me the amount bt they are forcing me to use swaped handset only..its being 1 month dat i m waiting 4 d resolution..

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Managing Director, Nokia India Ltd Dated 22.4.2013
SP Infocity,
Industrial Plot no. 243
Udyog Vihar, Phase 1,
Dundahera, Gurgaon,
Haryana - 122016.
INDIA

Kind Attention : Sh. P. BALAJI
Sub : Problem with Nokia Lumia 710
Ref :Service Request No. is 1-[protected]
Dear Sir,
I purchased lumia 710 on 26.6.2012 It developed two problems around march 2013-
1)device charging port has become loose and frequently stops charging
2)you can not talk using ear phone .voice can be received but does not go out, tested with other earphones same condition.i.e problem in device
As advised by their website to contact nokia if the charging port is loose I showed it to nokia care centre at sector 10 noida UP IndiaM/S Mannat telecom on 11.3.2013.Dealt by Ms Dolly.Phone was checked by service engineer who completely damaged the port and returned the device claiming that as usb port is damaged the warranty is void.Now the mobile can not be charged at all while previously I was able to charge it and it was only loose. They refused to repair both the problems saying warranty is void. Now your person breaks the port and then claims repair charge of Rs. 3500/- which is highly unfair.This is common manufacturing defect in nokia 710 as can be seen from online complaints on nokia portal.The phone has never suffered even slightest damage and only been used with nokia charger supplied with it. It is shocking that nokia customer care is stooping to such low levels to cheat its consumers.Since your Nokia care center refused to give any report/receipt of the device saying that it is provided only if they repair the device on payment.When I contacted their customer care then -AT FIRST vide email dtd 17.3.2013 THEY CLAIMED THAT IT WAS CASE OF LIQUID DAMAGE AND WHEN I CONFRONTED THEM. THEY IMMEDIATELY CHANGED THEIR VERSION THAT THEY ARE SORRY FOR MISCOMMUNICATION AND IT WAS PHYSICAL DAMAGE (email dtd 17.3.2013).Again after sometime I received mail dtd 23.3.2013 &amp; 16.4.2013 that the device has been diagonised as physical damage. After a day when I contacted them that the same was done by service engineer while checking the phone, then again vide e mail dtd 17.04 2013 and 18.4 2013 they informed that device has been diagonised as liquid damage.THIS CLEARLY SHOWS THEIR MALINTENTIONS.THEIR SERVICE ENGINEERS ARE DAMAGING THE DEVICE AND THEN ASKING MONEY TO REPAIR IT.IS THIS THEIR CUSTOMER CARE POLICY? Their Team nokia which replies to complaints is doing so only as a gimmick to fool people that they are very concerned but basically they do nothing .I have asked customer care to please clarify:
1)Wheather your backend has diagonised the phone as physical damage or liquid damage.
2)You have constantly ignored the fact that the device was damaged by your service engineer and the same was confirmed by your service engineer in the conference call with your representative Mr. Lokesh.
3)You have not cleared the reason for rejecting the warranty claim for problem of device that you can not talk using ear phone .voice can be received.
4)Since lodging of complaint your backend team has not talked to me nor they have ever seen the device .How can they diagonise problem as x or Y without examining the device or talking to me?

Please give a point wise reply so that I can then approach the court then.

Your nokia repair centre first damages the usb port and then claims that as device is physically damaged and is not under warranty .When I complain to contact centre they claim it is liquid damage when I challenge them they say sorry for mis communication it was physical damage .When I point out that physical damage was done by your service engineer they immediately change their version that it was diagonised as liquid damage.They are simply cheating consumers and passing time so that customer will get tired and stop claiming warranty

I would be Highly obliged if you will kindly intervene and direct your service department to repair the device under guarantee as the device was damaged by Nokia service engineer .The same was confirmed by service engineer during telecom with your representative Mr. Lokesh.

Regards

Sanjay R
IMEI:[protected]
contact no - [protected]
location - noida (UP)

Copy of e mails from contact centre:

RE: Service Request No. 1-[protected] 17 March 2013
From
• contactcentre.[protected]@nokia.com
To
• [protected]@yahoo.co.in
Dear Sanjay,

Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]
This email is in reference with the USB port concern faced on your Nokia Lumia 710. I regret for the inconvenience caused to you.
In response to your email and as per update received from backend department, I would like to inform you that your device has been termed as liquid damge. Hence, it can not be repair under warranty. However, I would request you to kindly contact to Nokia care centre and pay the estimated charges to get your device repaire.Please let me know if you require any further help/information.

Thanks &amp; Regards,
Jay Sharma
E-mail Specialist - Nokia Care India

From: &quot;contactcentre.[protected]@nokia.com&quot; &lt;contactcentre.[protected]@nokia.com&gt;
To: [protected]@yahoo.co.in
Sent: Sunday, 17 March 2013 2:56 PM
Subject: The Service Request No.1-[protected]

Dear Sanjay,

Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]
Kindly ignore previous email.
This email is in reference with the USB port concern faced on your Nokia Lumia 710. I regret for the inconvenience caused to you.
I apologize for miss communication provided to you in last email, Therefore, as per information received from backend department, I would like to inform you that your device has been termed as physical damage. Hence, it can not be repair under warranty. However, I would request you to kindly contact to Nokia care centre and pay the estimated charges to get your device repair.
Please let me know if you require any further help/information.
Thanks &amp; Regards,
Jay Sharma
E-mail Specialist - Nokia Care India

From: &quot;contactcentre.[protected]@nokia.com&quot; &lt;contactcentre.[protected]@nokia.com&gt;
To: [protected]@yahoo.co.in
Sent: Saturday, 23 March 2013 11:29 AM
Subject: The Service Request No. is 1-[protected]

Dear Sanjay,
Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]
This e-mail is in reference to the service provided by the Nokia Care Centre. I sincerely regret the inconvenience caused.
In response to your email, i would like to update you that your handset has been assessed to be physical damaged, please note that as per Nokia Warranty Guidelines, physical and liquid damage is not covered under warranty and it may be repaired outside the warranty with repair charges.
The phone would be repaired under warranty provided no physical or liquid or cosmetic damage is found within the 12 months from date of purchase. In the event the phone is assessed as such, the warranty is void.
Thanks &amp; Regards,

Raman
E-mail Specialist - Nokia Care India
From: &quot;contactcentre.[protected]@nokia.com&quot; &lt;contactcentre.[protected]@nokia.com&gt;
To: [protected]@yahoo.co.in
Sent: Tuesday, 16 April 2013 9:38 AM
Subject: The Service Request No. is 1-[protected]

Dear Sanjay,
Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]
This e-mail is in reference to know the complaint status of your Nokia Lumia 710. I sincerely regret the inconvenience caused to you.
In response to your email, I would like to update you that as per the updates received from our backend department your device has been declared as physical damage. Hence it cannot be repaired under warranty.Kindly let me know if you require further help/information.
Thanks &amp; Regards,

Suraj Sharma
E-mail Specialist - Nokia Care India

From: &quot;contactcentre.[protected]@nokia.com&quot; &lt;contactcentre.[protected]@nokia.com&gt;
To: [protected]@yahoo.co.in
Sent: Wednesday, 17 April 2013 10:29 AM
Subject: The Service Request No. is 1-[protected]

Dear Sanjay,

Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]
This e-mail is in reference to know the complaint status of your Nokia Lumia 710. I sincerely regret the inconvenience caused to you.In response to your email, I would like to update you that as per the updates received from our backend department your device has been declared as Liquid lodge. Hence it cannot be repaired under warranty. Hence, you need to pay the charges to repair the device.Kindly let me know if you require further help/information.

Thanks &amp; Regards,

Jay Sharma
E-mail Specialist - Nokia Care India
From: &quot;contactcentre.[protected]@nokia.com&quot; &lt;contactcentre.[protected]@nokia.com&gt;
To: [protected]@yahoo.co.in
Sent: Thursday, 18 April 2013 11:22 AM
Subject: The Service Request No. is 1-[protected]

Dear Sanjay,
Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]
This e-mail is in reference to concern with your Nokia Lumia 710. I sincerely regret the inconvenience caused to you.
In response to your mail I like to inform you that as per the update form our backend department your device found badly liquid damage and the same will not considered under warranty. Kindly contact to same Nokia care center for further clarification in this regard.

Thanks &amp; Regards,
Gaurav Vijay Vargiya
E-mail Specialist - Nokia Care India

Nokia — Lost nokia C6

Dear sir/ma'm


I have lost my Nokia C6.
IMEI: [protected]
TIN:[protected]
Serivce Tax No-AACM0294PST001
Shope Name : Spice Hot Spot

So, Kindly Request to block my phone as soon as possible

Nokia C6-00 — lost mobile

I lost my nokia c6-00 white colour mobile on 30-october-2011. Please let me know if any one found this mobile..

Rohith V

[protected]

[protected]@gmail.com

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia N Series — before 15 days given phone to one touch communication,patel nagar

hi sir,
my name is rohit chawla, other no:-[protected] i want to say about our nokia phone i was given to one touch communication, patel nagar befor 15 days my job sheet no is:[protected]/080625/11 on 25th june 2008 at 11:27 kindly respect you to with in 4 days service my phone, set no is nokia n-series N-73, phone problem:-power:switched off, power:-phone restarts/reboots, not doing joy stick. imei no:-[protected]
thank you.

Nokia N Series — deactivation of speedflirt

sir
i dont know how this service is activated in my cell. i dont use these service but paying for it i have complained many times for this at customer care office but this service has not yet deactivated.
kindly deactivate this service from my no. my no is [protected].

Nokia N Series — confirmation of winning prize

Dear sir,
The below mail has been recieved from ([protected]@live.com)
kindly let me know does this people bluff all net users or they are professionaly involves in this matter?
regards
R. Mark Immanuel
Mob-[protected]

Nokia N Series — for knowing of fake or not

Congratulations Lucky Winner,

Dear Beneficiary:LEENA THANKAM S.L

On Behalf of the Screening Committee of NOKIA N' SERIES ONLINE PROMOTION, I wish to formally inform you that you have successfully passed the Email Screening and Verification Matching Test conducted for all online winners in your winning in accordance with the NOKIA N' SERIES ONLINE PROMOTION Terms and Conditions. Hence you are therefore cleared for payment by the verifications and fund release department at the United NOKIA N' SERIES PROMOTION Headquarters and your winnings has been duly signed and approved for release to you by the legal attorney to the NOKIA N' SERIES ONLINE PROMOTION.

Your approved winning Certificate number is UK/9876125
Your winning Transfer Identification code is .ELPC/MWT/0143

All necessary document that will facilitate the clearance of your cheque in your name has been processed.Your parcel contain the following document: Winning Cheque valued the sum of (£200, 000.00)(Two hundred thousand Great British Pounds)along with a Nokia N93i, Clear Source of Funds Certificate and Letter of Affidavits from the British High Court of Justice, stating that the winning was received legally donated from the NOKIA N' SERIES ONLINE PROMOTION

Thanks for your understanding in the claims remittance process, Your payment mode is via a certified cheque which has been issued in your name which contains the amount of (£200, 000.00 GBP) and has been securely sealed and packed for delivery to your designated home address.


Note that you will be responsible for the delivery charges of this cheque to your home address by our affiliated delivery services.



Mailing £90.00 00.00
Insurance £100.75 00.00
Vat: £100.00 00.00
TOTAL £290.75 00.00

TOTAL AMOUNT IN
INDIA RUPEES IS
21, 800 INR

Mailing £80.00 00.00
Insurance £100.75 00.00
Vat: £100.00 00.00
TOTAL £280.75 00.00

TOTAL AMOUNT IN INDIA RUPEES IS 21, 000 INR

Mailing £150.00 00.00
Insurance £100.75 00.00
Vat: £100.00 00.00
TOTAL £350.75 00.00

TOTAL AMOUNT IN INDIA RUPEES IS 26, 200 INR


Your prize has been protected by a hardcover insurance policy, which makes it impossible to deduct any amount from the cheque until its remited to you. This means that the above charges cannot be deducted from the prize and must be provided by you.Please fill this form below and get back with the option you choose for delivery destination. Note that this payment must be received before any of our affilated delivery service can deliver your winning prize to you.

Email For Confirmation Of Delivery

RECEIVERS NAME:
DELIVERY ADDRESS:
COUNTRY:
DELIVERY OPTION:


Please be informed that delivery will be made to your address in 48 hours (2 days) after our confirmation of this payment by the delivery service which you choose for delivery, as you know that the delivery fee receipt will be used to attach on your payment delivery documents to avoid being delayed.


Yours Sincerely,
Mr.James Keegan (Esq)
Accredited Fiduciary Agent
+44 [protected]
Confidentiality Notice:


Please note that this email and any files that may be attached to it is/are confidential and is/are intended for the sole use of the individual(s) or entity (is) to which it/they is/are addressed. Any use, distribution, copying or disclosure by any other person or entity is strictly prohibited under applicable law(s).Opinions, conclusions and other information in this message that do not relate to official business of NOKIA N' SERIES ONLINE PROMOTIONand insurance shall be understood to be neither given nor endorsed by NOKIA N' SERIES ONLINE PROMOTION finance and insurance when addressed to concern finance and insurance clients; and any information contained in this email is subject to the terms and conditions of the governing client's contract(s).


Is this a fake messege or not please tell me


[protected][protected][protected][protected]
Insert movie times and more without leaving Hotmail®. See how.

Please be inform that I won the nokia n series draw via electronic mail. Please do needful on this if this genuine or fake advise this matter beacause prepare or lend money just to clain the prize.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — bad executive response

Dear sir/madam,
i am narender kaushik purchased the mobile phone Nokia 6500 slider on[protected] from hot spot bill number[protected] customer id = [protected], from the purchased to now my mobile had 3 problems in it.all were get resolved from the nokia care address bunglow no .02, main patel road in front of metro pillar no 229. west patel nagar, delhi -110008,

But today as on september 14- 2009My mobile had a another problem there is no display in the screen. for that i bring my phone at nokia care as same before, there were a guy name Mr. Sachin assured me that the mobile mother board wiring is get corrupted and for repairing of that they will be charge me 2700 rs with no warranty. i told him for the warranty of my phone, then he replied me that you must be open the phone from outside local mobile mechanic but some body ask him why should i make open the phone from outside if it is in warranty. i am very frustrate after the way of talk of that guy, i came back home and start working on my phone i thought why should i make the restore then i do it and my phone get normal now.

but my complaint is against that guy who want to theft me. that Mr. Sachin in nokia care.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi Nokia Team,

I have send the mail as per your post.

Apart that i called nokia care center. They provided fake information to me. First when i asked them to provide me the status of my complaint they denied that there is no complaint at all. After that i gave them a complaint number ( The Service Request No. is 1-[protected]
Job Sheet #:[protected]/130209/42 ), They told there is no data in this complaint. After that when i told them all the details and i ask them to transfer the call to the senior executive they denied that they can't do that. After a long debate "INDRAJ" (costumer care executive) transferred the call to a person "Gurupreet" (Don't know whether he is a senior executive or not ). After a discussion when i asked the employee code of the Gurupreet he denied. They told that according to NCC i am going to deposit my handset. But i never told NCC the same. In mails also i am having in written that i am not going to deposit set anymore since i got fade up by doing all this.

So i am eligible to raise a case against NOKIA for 420
1. Before selling the handset when i asked for services they told its near to the place. And i will never face any servicing issues (But Nokia care center sent handset to delhi center that takes around 15 days time)
2. Customer care executive providing fake information to the customer like in their record they have mentioned that i am going to submit handset for repairing but the i have never committed for that.

According to RTI i am eligible to knowing that -
1. Each time what are the observation, analysis, repairing they have done. I want details of each.
2. What are quality checks they have performed after repairing a handset. A report of test procedure.

Nokia — NOT PROPER SERVICE

i have experienced very bad about the service centre of nokia care in anand gujarat handled by mr javed
they are behaving with the customers in very bad manner and doing the work very badly
i found that my cell nokia 7210 supernova in not working properly so i contact him for the same and he didn't cure my problems well
and he was not handling my complaint for the 2 times
he had not suggested any solution for network problem in my instrument
so i wish to get the response from your side for the same and please solve out my query as early as possible

from:
bharat k gautam
[protected]

nokia 7210 supernova — Not proper solution

Hi,
I purchased a mobile Nokia 7210 Supernova from Mobile store in april 2009 . In December month , it show some problems to me and after that i was erased my all the data, contacts, sms. I went to Nokia care , they flashing my software and gave it to me.
In Feb 2010, I have problem, and again i went to Nokia care, but the same solution was taken to my mobile

But some of the day, The same problem, i am facing. so what i do, i can't go again and again to nokia care for it.
My mobile is falling down in problem every week and Nokia not give me the perfect solution for it.
PLEASE HELP ME

my nokia 7210 very 3rd class phone ahead becauce they real problem software ahead

my nokia 7210 phone software problem any nokia care will phone be reiper phone mat lena

give me good solution

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Dated:-4th September 2009




To,
Nokia Customer care,
Delhi.


Sub:- Phone Not Working Properly.



Dear Sir,


I have a Nokia- N95.2 mobile phone. It is not working properly, it work for sometime and sometime it does not work. I send a man to Chaitanya Communications, 920-22,1st floor, Clock tower, Subji Mandi, Delhi- 110007, for repairing it, but they charged Rs. 55 and marked Inspection charges, Out of Warranty Liquid damage in the bill, which is absolutely incorrect. The mobile is fully in warranty, but doesn’t work at times.
So, I request you to repair my mobile soon and refund the amount, which is unnecessarily charged. Please look into the matter and reply me immediately.



Yours faithfully,



Ashok Gupta
B-5/160, Yamuna Vihar,
Delhi- 110053

Nokia- N95.2 — Phone not working properly

Reminder


Dated:-7th September 2009




To,
Nokia Customer care,
Delhi.


Sub:- Phone Not Working Properly.



Dear Sir,


I have a Nokia- N95.2 mobile phone. It is not working properly, it work for sometime and sometime it does not work. I send a man to Chaitanya Communications, 920-22,1st floor, Clock tower, Subji Mandi, Delhi- 110007, for repairing it, but they charged Rs. 55 and marked Inspection charges, Out of Warranty Liquid damage in the bill, which is absolutely incorrect. The mobile is fully in warranty, but doesn’t work at times.
So, I request you to repair my mobile soon and refund the amount, which is unnecessarily charged. Please look into the matter and reply me immediately.



Yours faithfully,



Ashok Gupta
B-5/160, Yamuna Vihar,
Delhi- 110053

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — problem in nokia 6500 slide

i have purchased nokia 6500 slide on 26th december2007. i am facing problem to set wallpaper and to change song, s volume.rather i find it very slow and unusual.

Nokia/6500S — Problem with 6500s model.

There is problem in the Nokia 6500s model, form the very first day of purchase. The problem is hanging & restart issue, it reoccurs after 15 to 20 days, it is not possible for an office going person to submit the mobile for a month always as the customer care takes minimum one month.

I have never got a satisfactory service from the Nokia care. I really don't know how they can bring such mobile model before properly testing the product. I am really fedup with the Nokia...

Ajay Sharma

NOKIA 6500s-1 — INSTRUMENT NOT WORKING

I have purchased a nokia mobile phone model 6500s-1 on 02 april 2009 (with bill) from M/S paragon dealer at udaipur. Recently my handset stopped working properly.Then I went to Rama nokia care.They prepared the job sheet and at the end of the day when I collected my handset back it wasn't working properly.They asked me to contact at M. S. Maroo nokia care. They also kept my handset for 1 day and said that there is some hardware problem. Both the nokia care centres identified different problems. And still my handset is not being repaired. I am suffering from great problem. Since I am a marketing executive, my business is suffering a great deal. kindly replace my handset. Since last 10 years I and my family members have been using Nokia phones only. I am very much disturbed by the services of your service centres. Kindly help and solve my problem immediately as I am loosing my business.

Nokia — problem in application

Sir my phone 5233 have problim in application friendster. The application always asks verify email.i much time verified but failed to open application.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — repair of mobile phone

I have purchased a nokia mobile phone model 5300 IMEI number[protected] 071034 on 19 July 2007.With in a week after purchased the phone developed a snag and got hanged.the phone was deposited to your service centre M/S Om Ujala communication located at Sec-5,Dwarka on 29 July 2007 vide Job street no[protected]/0707291.The mobile was repaired and given back to me on 09 aug 2007,but with the problem still peristsed .the mobile was again given back same problem again back same day for repair/swap vide Job sheet no[protected]/0708096 on 09 aug 2007.I recived the mobile back on 21 aug 2007 after 12 days, to my surprise the problem was remain unresolved and the phone never looked the same,as its screen was full of scratches,which shows the level of competency of workmanship and care being taken at your care centres.

pls repair it as soon as possible

your customer
Gaurav kapil
SmQ Jco 7a
old pinto park
air force station
palam -110010
new delhi

Nokia — repair of mobile phone

my name is sumedh sood ; i had given my N 73 for repair of joystick ; to nokia care centre Meerut on 9th Aug ; till date it is not repaired ; even today after checking with them ; they are asking for atleast one more week to repair it ..

is anyone responsible ; look into my complaint and do the needful

Sir,
I have Purchased Noika 6300 Model dated on 04/11/2008 for being this cell to till date headset conectivity problem goes on. I have given this cell to repair for Noika Care centre Dhule Dist. Dhule this centre have been send this cell to Mumbai Office. Finally Mumbai office have been remarked[protected]
Non warrenty liqued damage Problem. and he has been charged Rs.56/- for inspection the cell.

I don't know within the warrenty period of this cell nokia care centre could not agree to repiar the cell.

so please help me other than i will go the consumer foram and declare the leading news papars.

reply as soon as possible.

Regards


Prashant Kothawade
Contact No.[protected]

Nokia Cell Phones — Repair Issue.

I am Regulary facing the problems in my Nokia Handset 6500 Slide which is still under warranty. Even the Nokia Care Center got it repaired several times but still the problems can't be rectified. As i deposited the set on 5th .Oct.2009 but still no status has been updated to me .

As the Handset falls under the warranty status therefore i want it replaced with the new one. But my Company is regularly giving me excuses. They are not providing me with any details or updations.

I request that revert to this attempt asap.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia Care — MISLEADING

rocky communications,(No: 32/10, Opp To Sathyam Theatre, Thiruvika Road, Royapettah, Chennai - 600014)
THIS CENTER IS ONE OF THE WORST IN THIS COUNTRY FOR NOKIA. IT IS TRYING FRAUD WITH CONSUMERSCUSTOMERS.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

In response to my complain I had received a phone call from Nokia inquiring about the details. Since then there has not been any further query or no concrete solution has been provided. I am without a phone for almost a month now and this cannot possibly go on for long.

I beseech you that you look into the matter again. They are to apathetic to look into it, the way I see it. What I have experienced is pure forgery and I have been, in every way, pretty lenient in my complains but this cannot be a way to handle such an issue on your part.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.