[Resolved] Nokia N81 — NOT DIFFERENCE BETWEEN CHOR BAZAR SHOP & PLANET M SHOP | |
DEAR SIR, I HAVE PURCHASED NOKIA N81 MOBILE PHONE FROM PLANET M WHICH IS STILL UNDER WARRANTY PERIOD. MY MOBILE DISPLAY IS NOT WORKING PROPERLY SO I HAD GIVEN THEM FOR SERVICE ON 20/01/2010. THEY HAD GIVEN TO NOKIA SERVICE CENTRE. WHEN I ENQUIRED WITH THE NOKIA SERVICE CENTRE ON 23/02/2010, THEY INFORMED ME THAT PHONE HAS BEEN REPAIRED AND READY FOR DELIVERY. WHEN I VISITED THE STORE, THE STORE MANAGER SAID WE DONT HAVE CASH TO MAKE PAYMENT TO NOKIA COMPANY AND SO YOUR PHONE CAN NOT BE DELIVERED TO YOU. THE STORE MANAGER ALSO SAID THAT WHEN WE WILL GET CASH THEN WE WILL RETURN YOUR PHONE. I DONT KNOW, THAT SUCH A BIG COMPANY LIKE PLANET M MAKING SUCH FALSE PROMISES TO CUSTOMER THEN THERE IS NO DIFFERENCE BETWEEN BUYING A PHONE FROM A CHOR BAZAR SHOP OR FROM PLANET M LIKE REPUTETED RETAIL OUTLET. I DONT KNOW HOW MUCH TIME A COMPANY TAKES TO REPAIR ITS OWN PRODUCT BECAUSE 33 DAYS HAS BEEN PASSED AND STILL I AM NOT GETTING MY MOBILE PHONE BACK. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
Nokia N81 — damage not covered under warranty
i have a nokia n81. on 15th june 2009 some problem with the slider slip and the keys stopped functioning.i went to the nokia care cetre nearby where i was told that it was a physical damage due to excessive use of the slider.
though the problem was rectified after replacing the slider slip which is inside the mobile but i was made to pay a sum of 1800 rupees even when the mobile was under waranty.
i hereby, want that the should be looked into.
thanking you
sunny jindal
[protected]
Nokia N81 — mobile under waranty ?
this is my reminder against my complaint regarding the slider slip which was not replaced even the set was under waranty.do look into the matter responsibly.
i hope there are some responsible person looking after the customer satisfaction.
sunny jindal
[protected]
78 arjan nagar
ladowali road 144001
punjab
i want to purchase N81 body is it available in the market and whats the cost of the body and i need original
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Nokia N81 — Company not adhering to warranty conditions
This is regarding my Nokia N81 handset which had a defect with the software and the slider, I had booked it in for repairs under warranty at the service centre atDigital Technology Solutions
Shop 22, Sagar Pallazio Mall,
Saki naka Junction,
Andheri Kurla Road,
Andheri (east)
Mumbai 400072
Tel 28597247 Mr Sanjay -[protected]
They have been giving me excuses that the handset has been sent to delhi then came back could not be repaired the engineers are working on it and then they said tht it was scratched in transit and now they give me excuses that their their manager is out of office so they cannot comment. I have given it for a month now and these guys are just playing mind games.They are not willing to give the handset back repaired even though it is under warranty and there is not physical damage from my side so the warranty is clearly applicable. They tell you that they are gonna call back but never do. They have plenty of customers yelling at them daily with issues.
PLEASE TAKE THIS COMPLAINT SERIOUSLY AS MANY CUSTOMERS ARE BEEING FOOLED BY NOKIA JUST BECAUSE THY DONT WANT TO PROVIDE SERVICE DURING THE WARRANTY PERIOD. I HOPE THIS DOES NOT FALL ON DEAF EARS