[Resolved]  Onida TV (KY Thunder Model) — COMPLIANCE OF ONIDA SERVICE CENTRE

This is with regard to my ONIDA KY Thunder TV repairs ( for white line appears while operating) attending by their service engineers . I contacted toll free of ONIDA and lodged my complaint. After 15 days of my complaint a person visited and informed that the repair can do only at service centre and taken the main board in the month of April, 10. Later after one month he will come with board fixed it and claimed for Rs.900/-. Again immediately after a day it was completely gone off. On our next complaint again the same technician visited and taken the board for getting it repaired. After one month he came with board and fixed it and charged for Rs.900/- again. But this time after one week it was again gone off. The age of the TV is less than 36 months. All these problems are facing by the customers only due to inefficient technicians engaged by the ONIDA which costs its reputation. Now after incurring Rs.2000/- no repairs were undertaken by ONIDA and now I am giving 24 Hrs.time to the technician to rectify the repairs, lest I am going to lodge a police complaint due to improper handling and changed my new TV board which leads to non-functioning of my TV.

C S Shaikh, M.Com.LLB.
[protected], New Panvel.

Hello,

I have a Onida KY Thunder 1000 Model TV.
The sounds of TV not working properly since last six months. We shown our TV to severel local mechanic but they all told that they don't have the sound ic no.MM1492A something.
I dont know what to do. I dont have onida service centre no. also. Can any body advice me where i can get sound ic.

Awaiting for anybodies prompt reply.

Regards,
Shashikant
[protected]
shashi.[protected]@gmail.com

hi,
i am pramesh kumar DWIVEDI from Near vijay filling station north karaundiya SIDHI m.p.
I bought a Onida hifi21'' tv, 1990
MODEL111
serial 4127
year 1990
there was a problem in picture, the picture shaking some times. We repaired the tv several times at near by service centres, but still the problem is repeating again after few months.
Please visit your service engineer in my home and chenged motherbord my ONIDA HIFI 21 TV .

cont.us[protected]

hi,
i am pramesh kumar DWIVEDI from Near vijay filling station north karaundiya SIDHI m.p
Please visit your service engineer in my home and chenged motherbord my ONIDA HIFI 21'' TV .

cont.us[protected]

hi,
Please visit your service engineer in my home and chenged motherbord my ONIDA HIFI 21'' TV .
pramesh kumar DWIVEDI from Near vijay filling station north karaundiya SIDHI m.p



cont.us[protected]

your service engineer is not responding from 2nd sep, 2010. Till now i have any responce from your side.

onida tv service was very poor.



R. Sudhakar
Ibrahimpatnam - 521 456.

Cell No. [protected]

I had purchased Onida Igo 21" TV [model 103] 6 years back and some how the remote is lost. I went to get a new one from your auth. service centre at Zoo Road[Near Guwahati Commerce College]Guwahati. They charged me Rs. 400/ and had given me the memo and the remote in packed condition.Since they are Auth. dealer I Trusted that I have got the original remote, I did not unpacked the remote and taken to home. Surprisingly I found that the remote handed over to me was a cheap non branded one and that also did not worked in my Onida Igo TV [Model-103].Next day I went to return the same but the person straightway denied to return the same stating that the said remote was not given to me.
I know I can not claim becuse I trusted your Authorised dealer and cheated as I did'nt checked the remote on delivery. Its O.K.
ONIDA is a very renowened and time proof name in the world of TV and other appliances. I have lost only Rs. 400/ but you will suffer loss of your hard earned good will, only because of some of dishonest staff If this practise is on . Request you to look into the matter.
Thank you

Tapan Chakraborty
email id [protected]@sify.com

Hello all,
My name is Kishore from tamilnadu.

I have purchased new onida 21 inch Xsupreme model TV on[protected]. After 5 months from the date of purchase my TV got repair. I have placed complaint last one month back. But the problem not yet solved...very very very worst TV ONIDA.

Please dont buy this TV, I invite this action that the company should Band for indian market...

Please dont go for ONIDA product.

Regards,
kishore

very poover eng in kerala kasargod eng bismon not colification and not study in iti ? what a sir

here visakhapatnam service centre for onida is tooooo bad tooo worst... after purchase of just one week mobile is not working properly... service center taken morning and given evening... after i came out from their premises agin the problem is same as what i have given in the morning... one shocking news is they fix the outer board by using only one bolt... rest of the three bolts they forgot? or they stolen? or is it intentional?... oh god...

I Dharmesh Bhanushali have purchased ONIDA SPLIT A/C from MAYUR ELECTRONICS, Ghatkopar (E), Invoice No:12191, Date:15/4/10, Model No:S24SPD2. from the date of purchase i am facing a lot of problem i have complained atlist 10 time, each time your advisor comes and see to it but my problem is not solved till now. my latest complain is on 19/3/11 and complain no:[protected] as i am very much upset from your after sail service which has forced me to write this letter. so please take it seriously and do the need full.

Dharmesh
[protected]

Hello,

I have a Onida TV.
The sounds of TV not working properly since last six months. To sent service engg for found problrm & soulbed the problem as soon as posible




himanshu
himanshu.[protected]@rediffmail.com
[protected]

I anupam ghosh a owner of ONIDA KY21FX series of 16 years old tv, now in problem, pls snd address of Authorised Service centre at kolkata
[protected]@yahoo.co.in/ M-[protected]

i m rahul mahajan from jammu
in jammu service centre not giving service to customer in proper way . i bought a new ac of onida company but after installation ac remote and ac is not working properly .many times i submitted the complaint in service centre he can't take any action . next time i never purchase any product of onida conpany.

thanks
rahul mahajan
[protected]

i have onida ky thunder
in some of fuction in remote operate then telling
password so what password it is
and how to remove that password

From
Mr.Abraham Samuel.K,
Kappil House,
Vadakkadathukave.P.O,
Adoor. 691 529
Pathanamthitta Dist
Kerala.
To
Manager,
ONIDA





Dear Sir,
For the last ten years I have been a permanent and stable customer of ONIDA products. I firmly believed that the ONIDA products are the first and the best in the field of electronics I thought that your goods are reliable and hence I was in close contact with them.
But unfortunately, may I express an experience which I had to face in the last
years, which lessen my faith up in your products. In 30.05.2002 I purchased a KYThuder
T V from your authorized dealer VIEW PIONT at Adoor, Pathnamthitta district in Kerala.With in these ten years I had to repair twice (28.05.2011 & 05.07.2011) by your authorized service personals Adonis Electronics Pvt Ltd, Kottayam. But still the T.V is out o[censored]se and out of condition. In each repair the defects and the problem increased. Any how I had to spend thousands of rupees (Rs 1450/- & Rs 1130/-) but the problem of TV persists.
From my experience I really want to know that the stability and durability of your products are so less. If it is so it will create confusion among the consumers. The reliability and the goodwill which you have created among customers is being decreasing
by such incidents. It will create financial problems to consumers, and affect your reliability.
I am writing this just to inform you the problem which are facing by public by
purchasing ONIDA products.You just think about it and also think about a customer like me.
Kottayam
01.10.2011 Yours faithfully
Enclosure
. copy of receipts

Sir i am Anita Khanna & i bought a new 1.5 ton split ONIDA AC model TRACY in MARCH-2012. At the time of purchase the dealer M/s Nadra Electronics, Kapurthala, Distt. Punjab told me that in this AC thier is a special feature of turn on the AC with the help of Mobile set SMS method, but the dealer has not provided the company made handset at the time of delivery. Now the dealer is demanding extra cost of Rs. 2000/- for this handset and this special feture is not wkg in my AC presently. Kindly intimate us whether this mobile handset is a part of this split AC model or we have to buy by paying extra money to purchase this to activate the feature " SMS GONE AC ON".

Awaiting for your reply.

Regards :-- Anita Khanna
[protected]
[protected]@gmail.com

Chairman/The managing director,
onida tv.
3rd june 12


Dear sir

reg:lcd out of order

This is to bring to your kind attention that I had purchased an lcd of 32 inch from Ram ji Electronics Corp., lakkar mandi, Batala about 2 years back. my bill no. is 189 dt. 26/12 /2009 .

Sir, I have been using the products of your company for the last 17 yrs. First of it an onida tv which I purchased from Batala about 17 yrs back and it is still giving it's performance to my satisfaction.


Sir, my motive in scribbling a few lines to your goodself is that my lcd went out of order. my complaint was put online ( complaint no.[protected] dt. 28/ 05/12). The visit of service engineer, Mr.Mukhwinder singh, to my residence lets me know that some card of my lcd has gone out of order and it would cost me about Rs7000/-(seven thousand) for the same. Sir, could u kindly let me know why should I pay for the same? Does that mean that the valuable standard products of ONIDA (a household name) should just deliver for 2 yrs which in my opinion is like playing fool with the consumers. There is a possibility that the card was sub-standard or else why should THE ONIDA STANDARD JUST DELIVER FOR 2 YRS?
If yes, then my head should hang in shame and if not, then I should be entitled to let my lcd be brought in good order without any monitary loss/inconvenience to me for which I would stand extremely grateful to your goodself for doing the needful. Needless to explain the mental dissatisfaction my family has passed through just for no fault at our end.

HOPING FOR AN EARLY AND FAVOURABLE RESPONSE

Thanking you
Yours sincerely
Gulshan mahajan s/o sh. Rattan Lal Mahajan
Partap gali, chitor garh, BATALA-143505 PUNJAB
MOB NO.[protected]

I Would like to information you my Onida KY thunder E S T Problem ( by pass in air)
Please provide original spare part available to above in maharashtra with contact no.
if available spare part in Jalgaon or nearest jalgaon provide list
Thanking You
Best Regards
Deepak Bhatiya
[protected]

I bought onida tv last year it was getting repaired 4times in one year still it will make more prblm really very very worst brand plz dont cheat consumers we pay money then y r u behave like chilly