Onida / MIRC Electronics Complaints & Reviews

I bought from Metro Cash and Carry an Onida 28L Convection cum Oven. We are calling for service centres at Indira nagar and at Metro since last one month. They send some person after several call after 15 days and that person was not competent to give demo as he pointed us that the piece is damaged at control panel. We went next day to Metro for replacement and then Metro personnel guided us that there is no damage it is sticker on control...

I have purchased Onida Microwave (Black Beauty) which is under warranty. Its front door glass has broken automatically. There was no mis-handling from our side. As per service engineer I will have to pay for changing the glass. I do not know whether it will be chargeble or not but I have agreed to pay for it. Since then it is already more than one month, no body has turned up to change the glass. The quality of the product is third grade...

Ac is not working from last 7 days, i contact to customer care service also she give me the Complaint no
B 1566 but till now on come to resolve our problem.Moreover she give me the complaint no.on 18.05.2009
and every day i use to call that lady she answer me by "today our executive come and solve your problem....

I had bought Onida G500 mobile 3 months back. The mobile had a display problems. It was given for repair to Onida service Centre in Jaipur. The Onida people took 20 days to repair it that too with lots pursuance. The after sale is very poor !!! I am not happy that I bought the Ondia product....

Hi,

I brought a Onida Microwave oven (POWER SOLO 20) from Total mall (Bangalore - Madiwala, near Police Station) branch. I am frequently facing issues -power flash from the back side of the Oven after that it goes down and never comes up untill the fuse get replaced. Whenever I call the customer support who is situated in Indira nagar, Bangalore will come and solve the issue. I am really fed up of their product and not worth...

I purchased a 1.5 ton split AC from Pinky Electronics SCO1113 Sector 22 B Chandigarh on 18/06/2008 vide invoice no.5784.Despite my AC still in warranty period They are not repairing my AC despite my repeatedly calling them.KIndly look into the matter....

I had bought Onida CO21BLKTAG TV on 26, Jauary 2009 from BIG BAZAR Ameerpet, Hyderabad.

My Name : Manish (Mobile no - [protected])
Complaint Number :[protected] on 6 May 2009).
Nature of Complaint : TV is making cracking sound

History
I had bought Onida CO21BLKTAG TV on 26, Jauary 2009 from BIG BAZAR Ameerpet. After sometime it started making some sound and its stoped working.
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Unfortunately I opened this page after purchasing one 0.8 ton split AC of Onida. Unit was supplied with a 3 pin top which was not suitable for 15 A standard 3 pin plugs available in Indian market. The representative visited for installation o[censored]nit also cursed company for supply of such non-standard item and cut the 3 pin top. Connected wires o[censored]nit with 15 A 3 pin plug and switched on Unit. It worked OK. Next day I purchased one 3 pin top...

We have registered a complaint with their call centre on 31.3.2009 & the complaint no provided was [protected]. The machine is under AMC. The Service Engineer visited our residence & informed that certain parts were not available with him. Hence he will visit us after few days on receipt of the parts. More than 45 days have past & there is no response from the company. Quite shocking to know that such a reputed company provides...

Got an Onida 29 inch TrueSlim TV. The pictue suddenly has become distorted, warped, wavy, corners stretched at the corners, channel logos gone out of screen. The same complaint was there 4 months ago. Company personnel took almost a month to repair the problem, till which time some part of the internal electronics was taken away by the company service personnel. They installed the part after 1 month, the TV was non functional till that time....

I baught Split AC of ONIDA company which is 5 star rated .Earlier i was using 2 star from onida only but, i changed to model SM18SLM (which is latest one). I don't know why the the indoor unit is very noisy. and I didn't get the effect of atleast 2 stared one.

PLS LET ME REPLY TO MY COMPLAINT AND SEND ME ANY OF THE AUTHORIZED TECHNICIAN TO THE PLACE.

Address:

Manjunath
1/578-11a,...

bought an Onida AC a year ago Model WG 1.5 ton. Sl no. 14440 from National Aircon authorized sales and service dealers shop no. 1 C.N Complex Rajapuri, Dwarka, New Delhi 75.

According to the clause no.15 on the warranty page, it says that the customer will get preventive maintenance service which will be carried out 2 times in the period of 12 months. Amazingly enough, it never happened in my case .When I called the dealer...

I have been writing this mail after getting fed up with your after sales support and very bad response.



I have purchased a microwave oven Nov 2007, It got some problem of heating in Sep 2008, I launched a complained in Onida service centre, Pune. The engineer has come to sort the problem and took 1 Month to response after following up for so many days with the call centre guys. He took my Microwave for repair...

Sir,

I am native of Cochin ( Vaduthala) . My Onida Tv had a complete shut down on April 9th . The company service personnel attended the complaint next day and he cleared all the things except the audio . There was no sound for the T.V for many days. Few weeks after he came and took away the board. Till this date my complaint is not properly attended . I have planned to tell this to my friends and relatives . The poor service...

SIR WE PURCHASED ON 23/04/2009 ONIDA TV, BUT NOW THE PICTURE IS NOT CLEAR OR FULL WHITE WITH HORIZONTAL LINE, SO KINDLY HELP US

MY MOBILE NUMBR IS [protected]...

Several complaints to serviice centre (Adinis Electrictronics P.LTD.
very bad delayed service, after 1 month still unable to identify problem and find a solution.
aviod reminders. callous attitude.incompetence....

It is only two years since I purchased ONIDA 29'' colour TV Model no C0290HTL and the TV has already got spoilt 5 times. Every time I call up the customer service provider they say that some body will come and check the TV. The enginereers who come are not qualified and do not detect anything in one visit. They promise to come back the next day and do not turn up for the next five days. After persistant calling somebody does come...

TO START WITH PATHETIC DEALER WE GO ON TO DISGUSTING CUSTOMER CARE.

THE UNTRAINED STAFF SITTING IN ADONIS DELHI DEALING WITH THE COMPLAINS OF GURGAON. THE GURGAON CENTER DISCONNECTS THE CALL DIRECTLY. THE CONCERNED PERSON IS SITTING IN KARNAL(SUMERJEET). HE IS SO BUSY THAT HE DOES NOT HAVE TIME TO LISTEN TO THE CUSTOMER.

THE WINDOW AC THAT WAS SUPPOSED TO BE SERVICED TWICE IN A YEAR HASNT BEEN ATTENDED TILL DATE...

DONT BUY ONIDA AC AT ALL, THEY HAVE MOST DISGUSTING CUSTOMER CARE WE GAVE COME ACROSS TILL DATE. A CENTER CALLED ADONIS IN DELHI WHICH ALSO DEALS WITH GURGAON. THEY ARE COMPLETELY UNTRAINED STAFF.

THE GURGAON CENTER NEVER PICKS UP THE PHONE OR DIRECTLY DISCONNECT THE CALL.

THE CONCERNED PERSON IS SITTING IN KARNAL AND RUNING THE CENTER IN GURGAON. i[censored] CALL KARNAL HE DOST NOT HAVE TIME TO LISTEN TO THE CUSTOMER...

I logged the below complaint in ONIDA website itself but they are not ready to take about the complaints.


I am having problem with my AC LED lights for the past 1 and half months. Below is my complaint id's but now the status is closed.
Complaint id[protected], 76380317 and 76380892

First of all I want to tell about your service center, I NEVER EVER SEEN LIKE THIS KIND OF WORST SERVICE IN...