Onida / MIRC Electronics Complaints & Reviews

Dear Sir,

I have purchased ONIDA 29" Oxygen TV on 13/03/2007 and was working very well till 03/09/2009. I have lodged the complaint with the local dealer in Baramati, from where I have purchased the equipment. They have immediately send the service engineer (Immediate means with 4 days). He has taken some parts from the TV which as per his statement to be sent to Ondia Company for the repair. After that around 10 days his mobile was switched off and on 29th September, after vigourously follwing up with local dealer. As per service engineer the parts are not available and he has adjusted with some other company parts there fore picture quality will not be perferfect and also a reddish colour will appear at the left side of the corner and also the picture will not come flat but will appera in round shape like we are watching from the concave lense. And the total expenditure will be Rs.2, 000/- and we will not give bill and what we have done to your TV. You can give complaint to anyone. We are least bother.

What we should do for this.???

This is the kind of service given by one of the leading manufacturing company of India.

For your information and reference also.

Regards

Onida 29 " poison — color problem

Hi,
colors are not being displayed properly, already complained about twice and the previous complaint no. is [protected], two tech have visited and informed they will come back and none of them did, so if any one has some time to check my television i would be very grateful to u, suggestion to any user who wants to go with onida

BE CAREFUL, THIS COMPANY SUCKS, NO RESPONSE TO CUSTOMERS AT ALL, U have to take the pain by your self..

i am your very old customer becoz in my home all electronic product is ONIDA because your product always life long. but last month your service engineer harace me.

your serive is very bad.

my complaint no. [protected]-1741 & [protected]-2161

same problem with me. Every time I call up the customer service provider at ranchi they say that some body will come and check the TV. The enginereers who come are not qualified and do not detect anything in one visit. They promise to come back the next day and do not turn up for the next five days. this is happning last 4 month.

With no quality service expectation from you (Gala & Sons House of Electronics) nor the brand Onida, I am writing this complaint once again to you and the brand. The service has gone from bad to worse, and the image of your shop and the brand means nothing to me, after this plight.
This all started when I bought a Onida 29” Poison TV from your store on 6th July 2006, for Rs.23500/-.This TV had a 4 years warranty on it. During this warranty period this television set got spoilt 4 to 5 times. On more than 3 occasions, the TV set was taken to the onida workshop. Finally the TV set got dead and there was no further repairs carried out. I asked for a replacement which was not given to me. Now the company played a trick on me, they told me that they don’t have the same model for replacement, they told me to take an upgraded model, for extra money. I had no choice, as I was fallen in the trap, I gave them 11000/- more and took an Onida 32” Xaria LCD. They took the money and gave me a receipt and told me to come after some days to take the delivery. When I went to take the delivery they told me the set is available and I can take it, but due to past bad experience I was adamant on checking the package there itself. When I opened the package, to my horror, I found a used TV set in the package. The TV set was mounted somewhere, and they had unmounted it and packed it in a new package and were trying to give it to me. At that moment, I just lost my temper, but they apologized and started blaming others and told me that they will give me a new set. Finally they gave me a new set, now I thought that no further problems will occur. But now Onida has made itself a bad brand name, and to make it true, this new set in the warranty period, blacked out, only the sound was there and no picture was to be seen. In spite of repeated complaints the technician wouldn’t come. Finally he came as per his convenience and after repeated intimation, and he told me that, the motherboard has gone faulty, and he would get the motherboard replaced. He told me that he would the replacement in 7 days, but he didn’t turn out, he came after calling him on phone after 20 days, giving an excuse that motherboard is not available. Lastly he came and replaced the motherboard and the TV started working. After some days I was searching my remote and couldn’t find it, so I tried switching off the TV’s power button from the TV panel, but to my surprise, instead of power off, the TV started changing channels, then I tried the channel button to change the channel, now volume started going up and down, so now I tried the volume button, which was not working at all. All this happened after the technician changed the motherboard, I called up once again with the complaint, and they told me it’s a small bug and would get repaired. As I was waiting for the technician to come in the coming days, (NOT AGAIN) again to my horror, the TV set blacked out with the same problem which was their earlier. I doubt whether the technician actually put a new motherboard, because when he came back and we asked him for an explanation, he couldn’t give us a satisfactory answer. Now do you think that I should allow the technician again to touch the TV, I don’t know what kind of caliber your technician has? The engineers who come are not qualified and do not detect anything in one visit. They promise to come back the next day and do not turn up for the next five days. After persistent calling somebody does come and each time they say something is wrong with something or the other. However, the problem keeps repeating. The first day the service engineer said he did not have the replacement part and would come the next day and repair it. But only after we call up, they bother to come. Your technicians are very much interested in telling the customers to sing AMC, as they know it that the product is bound to give problems. This is the kind of service you are giving to your customers.

very very bad products and services

MY ONIDA DVD PLAYER IS NOT WORKING..CAN YOU SEND ANYBODY TO CHECK IT OUT? MY PHONE NO. IS [protected]

ONIDA 29 " POISON TV — TV NOT PREPARED BY ONIDA COMPANY

I HAVE A ONIDA 29" POISION TV, IT BECOME DEFECT FROM LAST 30 DAYS BUT THE COMPANY CANNOT RECTIFY IT FROM A LONG TIME. I CONTACT THE SERVICE ENGINEER OF BHAWANIPATNA , BALANGIR & SAMBALPUR BUT NOTHING IS HAPPEN .WHAT CAN I DO NOW.

Onida — Complaint is not resolved since 12th Oct.

I purchased the Onida A/c on 31/05/2010 .Now , ac gets tripped frequently. I lodged the compalints with Customer Care of Onida vide compalint no. [protected].The engineer visited my place & told me that I have not to get installed the ac in office.Then he went back.On friday I contacted the customer care five times.Every time they gave me mobile and landlines nos. [protected],65656240,65656241,[protected] All were switched off. My problem is still not resolved

FeedBack: SIR I HAVE PURCHASED ONIDA COLUR TV ON 20 MARCH 2010. IT HAS 1 YEAR WARRANTY. THE TV HAS MANUFACTURING DEFECT . IT HAS HAVING SO MANY PROBLEMS ALST 1 MONTHS . SO MANY TIME ONIDA'S ENGINEER HAS VISIT OUR HOME BUT NO SOLUTION HAS BEEN DONE . NOW ALSO IT IS SHOWING SOMETIME BLUE SCREEN OR SOMETIME BLINKING. WHEN I HAVE CALLED IN COSTUMER CARE, BUT NO SOLUTION HAS BEEN DONE ENGINEER HAS VISIT BUT CANNOT DO ANY SOLUTION HE TELLS THAT I WILL COME TOMORROW, BUT HE DID NOT COME .OUR TV IS NOT WORKING .PLEASE TRY TO SOLVE MY GREIVENCES
my tv model no is 21AR1A3500SB
FROM :- Chandan prasad. wz-906, street no.15, Guru nanak nagar, Tilak nagar, New Delhi-110018 [protected], [protected], [protected]

I am Lakshmi Kantha.K.G, purchased a ONIDA Oxygen Thunder 29” TV, Model No. C0290XTS, Sl.No. BJ 4023310 in Hassan at Pai Electronics two years & three months back. I have a problem in the TV and lodged a complaint at Bangalore (Karnataka) via complaint No. [protected] on 21.02.2011 to repair it. One Service Engineer from Hassan visited my house on 24.02.2011 and he has taken away by telling that it is to be repaired and replaceable with spares at Hassan and confirmed in bringing TV Board within two days. Till date the Service Engineer is not yet coming to my house. Daily I am dialing to the complaint office, Manager, Service Engineer. But they are not responding. They are completely lying in these 15 days. They are not receiving my calls properly, they are neglecting my calls. They are telling in these 15 days, the board has been kept under observation, Service Engineer has taken away to your house to fit the board. But till date I have suffered from their negligence answers.
In this fifteen days I have dialed Bangalore complaint office for two times. They also supporting them and saying we will go through the complaint, but not done anything in this matter. I have completely disappointed with your company services. I have decided to scrap the TV and go for another firms. Finally I request you Please, guide the Karnataka peoples to serve properly and to behave a human being. Unless you people will lost customers who trusted your company like me. This is the most bad incident I have ever faced. This is my disappointed wishes about your firm. I dialed phone & mobile numbers are as follows.
1) [protected] - Bangalore Service Centre
2) [protected] - Hassan Service Centre
3) [protected] - Hassan Service Centre Manager
4) [protected] - Service Engineer
5) [protected] - Service Engineer

[protected]@yahoo.com

HI I HAS GIVEN A COMPLAINT TO SERVICE MY ONIDA TV TO YOUR SERVICE CENTRE IN HYDERABAD AT ABIDS AND THE PHONE NO :[protected], BUT NO ONE HAS ATTENDED THE COMPLAINT, AND EVEN NOT LIFTING THE PHONE ALSO.AS THE PHONE IS ALSO NOT WORKING SINCE VERY LONG TIME, PLEASE ATTEND THIS COMPLAINT AS I AM SEVERELY HIT MENTALLY BY YOUR WORKING STAFF, MY MOBILE NO IS :-[protected]/[protected],

Onida — color problem

my tv colour hasbeen fade no colour for every channel. do no understant waht has happen
my model is KY21FX 2 sl. no- 5347

I am also facing same problem as above said, I have purchase 21" slim model Onida TV 18 months back, since last 20 days its not working, I registered a compaliant vide[protected] dt[protected], so far no body attended to my compalint, though I am regularly requesting customer care to solve my problem. Onida T V Service is very bad.

P V RAMANA

SIR I HAVE PURCHASED ONIDA COLUR TV 29" oxygen four years back. THE TV HAS MANUFACTURING DEFECT . IT HAS HAVING SO MANY PROBLEMS . SO MANY TIME ONIDA'S ENGINEER HAS VISIT OUR HOME BUT NO SOLUTION HAS BEEN DONE . WHEN I HAVE CALLED IN COSTUMER CARE, BUT NO SOLUTION HAS BEEN DONE ENGINEER HAS VISIT SO MANY TIME FOLLOWED BY US, THEN THEY WILL COME AFTER TWO OR THREE MONTH ANY. OUR TV IS NOT WORKING .PLEASE TRY TO SOLVE MY PROBLEM.

ENGINEER SERVICED THEY ARE COLLECTED AMOUNT FOR ADDITIONAL WARRANTY IN BETWEEN TWO THREE TIME STOPPED AGAIN AND AGAIN.

PLEASE MAKE PERMANANT SOLUTION.

J.RAMESH,
S/O M.JAWAHAR,
KAMARAJAR ST,
NEELAPPADI,
ATHIPPULIYUR PO,
TIRUVARUR (DT),
TAMIL NADU, 611105
PH [protected], [protected], [protected]

Onida — Repeated complaints at local service centre however no one has attended it till date

I had given a complaints at the local service centre since there were two problems faced one there was sound issue and second was picture was not clear , the engineer came and was able to rectify the picture issue but was not able to rectify the sound problem. Have called repeatedly to the engineer but he did not turn up inspite of repeated calls. There is a new picture proble know , there are some waves on the picture screen

Why consumers are not protected... the legal authorities should take up the matter and arrange for compensation from ONIDA... they give big ads on LCD's and LED's, people buy them assuming to be of high quality but it becomes worthless within one or two years... people spent huge amount and from various comments it seems that ONIDA LCD TV's are of very poor quality and become a big head ache. There is no quality after sales service .. the customers are kicked left and right without proper service . It is high time that all consumer in each localities gather and march a protest march to their service centers... arrange channel reporters too to report about the matters.. so that customer are never cheated again.. and see that no one buys ONIDA TV's

Onida — poor service of Onida Service Centre, Karnal

Dear Sir,
I have purchased one ONIDA TV from M/s Gopi Agencies Pvt. Ltd., Karnal As on Dated:- 06.06.2008. The detail of Television is as follows:-
Model - 21’ inches Flat Neo Black
Sr. No. - 115631
My TV is not working since four months . I had lodged a complaint on Onida Service Center Phone No. [protected], [protected]. After 15 days they visited to my house & repaired it. But 25 days back my tv again become faulty & I again lodged a complaint regarding this & they came to my house on 02.04.2009 & the mechanic told us that the chassis of the tv is faulty & it will repair in service center. Today I called again in service centre & service centre guy told me that we have repaired the chassis and we will fit it in your TV tomorrow. When I asked about the date of complaint no. the guy told me the complaint Number:- [protected] & Date:- 02.04.2008. But this is for your kind information that I have lodged this complaint 25 days back. Now you are requested to please change my Television set as soon as possible.
I am waiting for your early response.

Rajnu Kamboj
Karnal
[protected]
[protected]
Email:- rajnu.[protected]@quatrus.in

Dear sir,
I was purchased a ONIDA mobile model no. G500; Serial no. 00015207; IMEI no.:- [protected] on month of november 2008 through HOMESHOP18. I have some problem on this handset but the service centre is not accept the handset for repair because i have no receipt cash-memo by the homeshop18.
So, kindly help me and give the duplicate Customer detail, that will be helpful for me.



Thanking You.


Capatain Shahnawaz
+91 [protected]

dont buy any ONIDA product.bad after sale service...

I had purchased a 1.5 ton window AC in April 2008.
After one year of purchase when we asked for the last service while in warranty period, it was told to us that the gas has been leaked out and a refilling has to be done. It was done by the company.

In April 2009 I Extended the warranty by paying AMC Charges for another year which was offered by Onida.

Now again when I asked for the service before starting for this summer. A person came from Onida franchisee and service the AC.At that time only I told him that it is not cooling as it should be. He told me that it will work properly once you use it regularily. After 2-3 days I noticed that cooling is not there. I complained again. This time they took away the AC to there workshop by saying that there is gas leakage in it and they will check it up fully in there workshop. Though I do not have to pay for gas filling as it is under extened warranty(AMC). I hope I do not have to fill gases every year

I want to ask question from the Product Quality Control team, how come a company like Onida is playing with their customer by giving them faulty product. If the quality department of Onida is so poor then they will definitely loose customers in future.

Onida Window Ac — compressor

your engineer tell me compressor change in 2 days under warrenty against comp. no. [protected].but after 2 week no response from your side. I will never buy and suggest to any body to purchase your product .for your poor after sale service.

my ac compressor immediate change

Onida Window Ac — Poor service

I had purchased Onida widows AC from National Sales Kotkapura last year. Its not working properly since last 25 days. After repeated complaints to the distributor as well as to the service center bathinda and ludhiana, there is no response from anyone. My AC is still in one year warranty, even then no one is bothered. Its just a pathetic service from Onida.

same problem here wd me. I am from noida. I am suffring from 18th of this month my split ac is not working. every day i call adonis about my complaint mor than 3-4 times but til date there is no activeness in there staff, and Mr Sunil who is manager their in Noida have no responcibility for their work. He has given his Mobile No. but never picks.

Welcome to the gutter family. I too had the same experence in Bangalore... I would never touch Onida again. Better go for other brands, Lg, samsung, sony etc for tv

Same problem with me.
The Service Centre at Rani Bagh, North Delhi turns deaf ear to complaint.
The Customer care staff is untrained & non-cooperative.

my ac compressor needs to be replaced & is under warranty.
But, even after 10 days, there is no action from service centre, north delhi.
This is really shameful on the part of such a Big Company ONIDA.
No one cares for after sales service.

Onida Window AC — service

dear sir,
I inform you that my onida window ac not working properly than i req. to service for my onida window ac around 7-8 time 16days left 26th may req. no.[protected] but no buddy cum and servicing my ac kindly take same action

not providing parts

my onida tv nv 29" was repaired by onida engineer but it again defected after 10 min. parts EHT ef 5308 is not available in onida service centre and they are forcing me to change the entire kit.

Onida AC — servicing

dear sir/madam
i am mr. ashok n. utkar . parches onida ac 1tan. dt. 24/03/08
dealer name sony moni andheri west. not given me your book &service book he sey come to post but not recived me pls send me my res. add.
thanking you
ashok

ONIDA SPLIT AIRCONDITIONER — after sales service

I have purchased 1 Ton split AC two months back from your dealer named NEXT in Chennai - CANARA BANK ( Ambattur) which is in Tamilnadu . I am not satisfied with the cooling effect, i have given complaint several times to NEXT, but they did not even send a representative to enquire what the problem is. i have heard from known sourses ONIDA does not have service support. Is this true, i dont want to carry a wrong concept on the company. Can you please do the needful .

Mobile : [protected] : land line :[protected]

Address : 46, bavani homes, gandhi street, devinagar, thirumulayvoil, avadi, chennai - 600 109

1 Ton Split A/C — Complaint not attended by service Centre

I have purchased the Videocon One Ton Split A/C from Beg Airconditioning Srvices, LalBagh, Lucknow in May'2008, but at the time of installation one part of indoor unit was replaced istead of replacement o[censored]nit. after that every month there was occured a complaint regularly and only part was changed after saying that if further any complaint will occur then unit will be replaced but that can not be done till now.
Now the unit is not working so Please take care of this so that we can be benifitted from A/C

Onida — Not able to find out service centres

Dear Sir/ Madam,
I have purchased ONIDA G430 model phone last 4 months back.Since one month incoming call alert is not functioning in my mobile.

I have searched in chennai, but i can't able to findout.

Please let me know Your service centre address at chennai.

Regards

M.Nagarajan
[protected]

onida split a.c. — after 4 days no response from service

My split a.c 1.5ton is under extended warranty contract from 1848 to 1749. I loged a complaint with customer care Ms. Adonis Electronics Pvt. Ltd. on 1549 . My complaint no. is B-3422. Even after regular follow-up and assurance no one has turned up to fix my a.c.on till date. they do not have courtesy to even give a phone call and inform me about the delay. Customer care lady passes the ball to Area service center( Vikas Puri ) and then Area service center Mr. Amar says that they are over burden with complaint and will see to attend at the earliest . Even after 4 days the are not giving any commitment of time. This is not acceptable form ONIDA.

i have complain many time for 1 st service. but no one come here for service.

11.05.2009.

To
The Manager (Service)
ONIDA Customer care center


Sub: Airconditionar down for more than 75 days on hot summer.

Dear Sir/Madam,

I had purchased Onida Air-conditioner Model 18GLS on 27.03.2009 vide bill no VC23826 from SACS, Madurai.

I had a problem on cooling, and I complainted on march 1st week. My room size is 10X10 with single cot, and self.

Mr.Esaki (Under Mr.Radakrishnan) attended the issue in 3 days and he stated that it is your feeling only. The machine is working good.

After a quarrel, Mr. Ramesh (Under Mr.Radakrishnan) has attended again in few days, and he said, he will discuss with his senior and he do the needful for the problem.

After giving frequent complaints, Mr. Alagusamy came, he cleaned the vaccum fan. And he asked to check and confirm.

Again the problem not solve. So, made complaint to Mr.Radakrishnan.

Mr.Radakrishnan send one contract people to solve the issue.

Mr. Kalid (Contract man) he visited and he said, compressor and oil stroke problem. He told that he take the machine on the next day to his service center.

As per his wordings, he taken the outdoor unit on the next day and worked for 5 days.

After 5 days, he fixed the unit, and asked me to check and confirm.

But the problem was not solved yet.

After my complaint, he visited again and confirmed the problem was in section pipe(connecting pipe which formed ice).

He taken the unit, worked 5 days and problem not solved.
The above repeated for 3 times. But my problem not solved till the end of the summer.

Then, he changed the cablary pipe also. But even when the was unit was not working.

After fighting again and again, Mr.Radakrishnan and Mr.Michel ( Under Shankar) visited, and told he will send another experienced contract person.

After 2 days, the contract man Mr.Sherif came. Again he taken both the indoor and outdoor units, worked 5 days and returned back and he said he cleaned with High pressure air, and condenser oil strokes, and he repeated the step for 2 times.

But even after 50 days, my problem not get solved.

Then I was very much angry because I spend the entire summer without A/C, and so much mental tension for repeat complaints and un useful services, phones and personal visits.

After that I met Mr.Shankar (Service head) who assured the replacement of outdoor unit within 7 days after making request to your company.

There is no response your service team there after.

After 14 days, Mr.Shankar has told that the machine was purchased before one year. So, there is no replacement only service can be done.

Even after that no response from your team.

After so many calls and quarrels, he send one Mr.Michel and Mr.Alagarsamy for name shake. They simply says that the machine is ok. No problem.

Did they think that I am fool?

So, I last hope on your team and their response. So, I need your direct attention for this issue. Or else I am sorry to say I don’t know what I do.

Expecting your reply immediately.
Regards,
V.Dhanasekaran (M.[protected])
20, A, Kanagavel Avenue, Officer town,
Meenambalpuram, Madurai.2

ONIDA customer service is very worst in chennai. Service is handled by Adonis Electronics Pvt.Ltd. Below is my latest complaint lodge to Adonis Electronics Pvt.Ltd through oniida website. But they are not ready to hear anything about this complaint.


I am having problem with my AC LED lights for the past 1 and half months. Below is my complaint id's but now the status is closed.
Complaint id[protected], 76380317 and 76380892

First of all I want to tell about your service centre, I NEVER EVER SEEN LIKE THIS KIND OF WORST SERVICE IN MY LIFE. This is very RIDICULOUS for me.

I made 3 complaint regarding this issue but without solving my problem, your customer care service people closed my complaints and the reason is CUSTOMER NOT AVAILABLE IN HOME AND NOT ABLE TO REACH HIS MOBILE. But the thing is, from your service people I will get call and they will ask for confirmation whether I will be avialable or not after this call, your service people wont come to solve my problem and the solution is my complaint is closed due to not avialable. When I call to your head office Adonis Electronics Pvt.Ltd. and the person who is attening calls ask me to contact Tambaram Sanatorium branch but I am not able to contact Tambaram Sanatorium branch because always phone line[protected] was busy.
I planned to take/go with your Extended Warranty Contract (EWC) after my warrenty period but as of now I dropped this idea and I never recommed to buy ONIDA products to my friends, relativies, colleague and my family because of your POOR CUSTOMER SERVICE.
NOTE: ONIDA is a nice and good product but CUSTOMER SERVICE(Adonis Electronics Pvt.Ltd.) IS WORST.

I made post in consumercomplaints.in also.
http://www.consumercomplaints.in/complaints/onida-split-ac-c174690.html

Thanks,
Muruganandam.C

ONIDA G-430 — SOFTWARE

SIR,

I PURCHASE ONIDA MOBILE MODEL NO.G-430 AND THIS MODEL HAS SOFTWARE PROBLEM AND COMPANY IS NOT GIVE ME ANY REPLY FOR THIS MATTER

Onida 1.0 Ton A/c — Compressor failure - No response from service dealer past 3 days

I am purchased a 1 Ton capacity Onida A/c from Pondicherry. I had registered a complaint from their customer care on 29.05.2009 at 12.30 PM. Till the date, they have not comply any my complaint even after my repeated telephonic talk.

Hello,
Even i face the same problem, the service is very worst such that i have never senn or heard in any other brands. I have two Split Onida 0.80 ton, which is leaking right from the installation, i complained about this initallit and they told they will come by the first service and look it and its almost a year, but no response.

My compliant number is 56380596.

I have called about 20 times atleast. Please have look into this seriously. Even after complainting this to the Service Manager himself, no response is there for this.

Request some one to have a serious escalation on this.

Looking forward for some response,
Regards,
Vijay Amarnath.A.P.

hi this is sivanandam. i am a member of the labour contact of Rs.1500 for 2
yrs agreement( EWC NO: 2319579). my residential address is Plot No 2,
Sundara Mudaliar Garden, Korattur, Ch-76. Ph no: [protected]. so far u ve not
attended the service against the complaint which was registered before a month
( complaint no: E 256 ). So plz respond to the complaintas soon as possible.
already i ve contacted Mr. Chandrasekar(service incharge) but there
wasn't proper response till now. I expect that u ll take this seriously and
take the necessary actions...plz reply me either via mail or over phone
..

yours
sivanandam

ONIDA SPLIT AIR CONDITION — WORST SERVICE AND POOR RESPONSE TO COMPLAINT

Hello SIr,

I have purchased a 1.0 Ton Split AC From Fomra & Co Adayar Chennai India. I was about to purchase Samgsung but the shopkeeper insisted me in Buying Onida because of better Service and Quality of the Product.It is been 15 days after installation my AC doesn't cool the room. I see only the Fan functioning and almost 2 buckets of water is getting drained every night.And there is a leak in the vent pipes.
I had contacted the Dealer to log a complaint and he turned to Be hopeless and kept promising that engineer will arrive today. its 5 days now and no engineer has turned up. When i called Onida Service desk they say complaint was filed Yesterday and within a Week's time They will rectify the issue. The reason for the Delay is that they have only 1 AC engineer with them.
Ondia being such a oldest brand and with so much advertisements shouldn't they be ashamed of themself for providing such lame excuses? Has then recession affected them that they cannot afford to pay their workers salary? If so then why charge 18, 000 for a A/C. If they call it a use and throw product then it should be avialable for just 5000 as the Chinese Products.
I have also contacted the Dealer Head in Adayar Mr Chandrashekar ( mobile : [protected]) He also turned to be hopeless and does not have the curtecy or decency to listen to consumers complaints, instead he he screaming at us asking us to call after 2 days. such arrogant brats should be punished severely.

My Complaint number with Onida is 66380834.
My name is manohar and my contact number is [protected].

Hope the consumer forum is effective and would take suitable action.

dear sir,
i have a ONIDA 21IQ ( 120PMPO) model which was not working for Sound & colour IC damages, and i have not found the same in my city. please refer me where the ic i got
my address was:
dahanu, taluka- dahanu, dist- thane- 401601

Adding more to the Episode. The Onida engineers have visited our Flat more than 4 times. Still not able to figure out the Problem. And i still get the same reply as the issue would be rectified tomorrow. Onida should be really ashamed of themselves. The worst Product / Brand ever purchased in my life. I really feel ashamed to own a Onida product.

I still do not have the issue fixed. Waiting for the replacement of Indoor unit tomorrow morning.
Please gentlemen never ever purchase a Onida Product. They should be Banned.

Onida split air conditioner 2 ton — POOR SERVICE

Dear Sir,
we are the customer of Onida Co. but the service provided by company is very poor we have made complaint 3 days ago but still there is no one to solve our problem

Onida Split AC — NOT HAPPY WITH THE AFTER SALE SERVICE

I BUY AN SPLIT AC MODEL NO S118TFL3 FROM NEHA ELECTRONICS 3, SHER SINGH MARKET, NAYA BANS, SECTOR 15 NOIDA ON 16.05.09 WITH INVOICE NO. 223. AFTER 25-30 DAYS GAS IS LEAKED AND AC IS NOT WORKING. WE CALLED CUSTOMER CARE AND EXECUTIVE TOLD US ABOUT LEAKAGE. THEN WE ASKED FROM OWNER OF NEHA ELECTRONICS. BUT TILL DATE OUR PROBLEMS IS NOT SORTED OUT. WE ARE SUFFERING FROM LAST 1 WEEK. AND I WANT THAT HE REPLACE THIS AC OR IF NOT REPLACING THEN WRITE ON HIS LETTER HEAD THAN AFTER FILLING OF GAS THIS WILL HAPPEN IN 1 YEAR THEN HE WELL CHANGE THE AC. reply me soon else i put case in consumer court.

REGARDS
INDERJEET SINGH
[protected]

onida split a.c. — sevice not done

Hi

This is again Sharmila from Ahmedabad. I did complain day before yesterday regarding gas filing in my A.C. It is still pending, Mr. Vyas called regarding the matter but work has not been finished by the Adoni service center, Ahmedabad.

Sharmila
10th July 2009
9.30 am

Your view is absaloutely correct. ODONIS SERVICE CENTER IN MADURAI ( Chinna Chokkikulam)
is very very worst in service. They have a useless service Engineer, Un eligibility Management.

The staffs are not do their resposibilities, Some times they behave as street side people.

My advise to the odonis Management in Madurai. Pls send out this kind of employees or other wise Shut this service center .
Note : My kind advise to MDU PEOPLE, Pls avoid this adonis service center ( Chinna Chokkikulam )
for your complaints

Dear Sir/Madam,

Sub : Inefficient performance of Split Aircnditioner, brand Onida

This is in connection with the above subject. We had bought an air conditioner, the details of which are as under:

Product: Split AC, 1.5 Ton, 4 Star
Date of Purchase: June 1st 2008
Bill No: 000668 ZRI
From: M/s Care Solution, S.G.Highway, Opp Gurudwara, Ahmedabad, Gujarat

I would hereby like to tender my complaint regarding the non-performance of the said AC in terms of its cooling efficiency.

I would like to mention here that we had bought the AC amidst the tall claims made by the Care Solution people regarding the goodness of the product, its 4 starred status because of which we were told that the units consumed & therefore the electricity used would be less & certainly the most important thing, the good after sales services provided by the company.

I am forced to mention with lot of disappointment that none of the above promises were fulfilled & it has led to inexplicable harassment & wastage of my time & energy, thrusting on me the decision of never using an Onida product in future.

I am mentioning the following points to aid you understand my pathetic situation:

1. Shabby work of installation of the air conditioner.
2. On first usage of the A.C, there was zero cooling, to which at first the Company / Care Solution people said there was no problem, later they realized that there was no gas in the condenser and finally at later stage the air conditioner (not the condenser) was changed.
3. The first service of the AC was done very late (after approx 7 mths of the purchase) & that too after we complained of low cooling.
4. The low cooling problem again cropped up and after several follow ups & calls from our end, the Company person comes & says, that it has “no technical problem’’.
5. Recently, again the problem of low cooling was registered with the Care & Company people, again after several calls & personal visit to Care Solution, the same Company person turned up to say that it has “no technical problem’’.
6. Further, we were told that the product is 4 starred & supposed to consume less electricity. To our dismay, our electricity bill has risen 3 times, the highest ever, in comparison to the similar usage pattern in the corresponding period by the air-conditioner of another brand. We may question, are the tall claims made at the time of selling, all fake?

We maintain that we are not at all happy with the responsiveness of Care Solution or Company people, as they just do not seem to care about customers’ complaints. They have never taken a call on our any complaint; several phones had to be made to make their single visit possible, never an initiative from their end. To add to our apathy, the Company people visiting are ill mannered and rude. Most of them can only converse in regional language. Needless to mention, that we are extremely unhappy with the product.

We wish to state that as a customer of Care Solution & an Onida product, we have been harassed & our patience has been tested.

We solicit you to find an urgent solution to this, failing which we will be forced to move higher authorities concerned.


Manoj Ranjan
Complainant
Ahmedabad
[protected]

Dear Sir/Madam,

Sub : Inefficient performance of Split Aircnditioner, brand Onida

This is in connection with the above subject. We had bought an air conditioner, the details of which are as under:

Product: Split AC, 1.5 Ton, 4 Star
Date of Purchase: June 1st 2008
Bill No: 000668 ZRI
From: M/s Care Solution, S.G.Highway, Opp Gurudwara, Ahmedabad, Gujarat

I would hereby like to tender my complaint regarding the non-performance of the said AC in terms of its cooling efficiency.

I would like to mention here that we had bought the AC amidst the tall claims made by the Care Solution people regarding the goodness of the product, its 4 starred status because of which we were told that the units consumed & therefore the electricity used would be less & certainly the most important thing, the good after sales services provided by the company.

I am forced to mention with lot of disappointment that none of the above promises were fulfilled & it has led to inexplicable harassment & wastage of my time & energy, thrusting on me the decision of never using an Onida product in future.

I am mentioning the following points to aid you understand my pathetic situation:

1. Shabby work of installation of the air conditioner.
2. On first usage of the A.C, there was zero cooling, to which at first the Company / Care Solution people said there was no problem, later they realized that there was no gas in the condenser and finally at later stage the air conditioner (not the condenser) was changed.
3. The first service of the AC was done very late (after approx 7 mths of the purchase) & that too after we complained of low cooling.
4. The low cooling problem again cropped up and after several follow ups & calls from our end, the Company person comes & says, that it has “no technical problem’’.
5. Recently, again the problem of low cooling was registered with the Care & Company people, again after several calls & personal visit to Care Solution, the same Company person turned up to say that it has “no technical problem’’.
6. Further, we were told that the product is 4 starred & supposed to consume less electricity. To our dismay, our electricity bill has risen 3 times, the highest ever, in comparison to the similar usage pattern in the corresponding period by the air-conditioner of another brand. We may question, are the tall claims made at the time of selling, all fake?

We maintain that we are not at all happy with the responsiveness of Care Solution or Company people, as they just do not seem to care about customers’ complaints. They have never taken a call on our any complaint; several phones had to be made to make their single visit possible, never an initiative from their end. To add to our apathy, the Company people visiting are ill mannered and rude. Most of them can only converse in regional language. Needless to mention, that we are extremely unhappy with the product.

We wish to state that as a customer of Care Solution & an Onida product, we have been harassed & our patience has been tested.

We solicit you to find an urgent solution to this, failing which we will be forced to move higher authorities concerned.


Abha Ranjan
Complainant
Ahmedabad

onida service — split AC

I signed up a AMC contract for my onida spilt AC, They are supposed to visit 4 times in a year they visited only once and my contract will be expired next month.I called the many times but no proper response.

This will be my first and last onida product in my life...

Hi All,

Please register your all complaints and suggestion in onida website so that they also will know our problem and THEIR WORST CUSTOMER SERVICE. Kindly go through the below link.

http://www.onida.com/customercare/customercare.asp

I sent feedback using the above link.

Thanks,
Muruganandam. C

the phone no. which was given to me by the dealer that of adonis center is not operative and if operative, not attended by them. our a/c is not at all in good condition and we could'nt complaint as the phone was not at all lifted.very very poor servicing. i am ashamed to recommend anybody to buy onida a/c.

hi this is anil, i have purchased onida G430 mobile 1 year back. mobile software is corrupted, to install the software, give me list of service centers in hyderabad.

i am very much annoyed wid d VERY VERY POOR follow up services to ur customers.i bought split ac last year july. i called on d service station in ludhiana[protected] for services four weeks b4 on thursday.i requested service man should come on thursday bt d service man has not reached till yet for service.i gt service no1172.ur product is good bt worst is ur customer's follow ups.




abhinav sharma
complainant
jalandhar

my experince in onida after sales service very bad and poor .i purchase a 1 ton split ac. ahmedbad in maninagar. at manisha & co. model no- 12flt, sr no- 120030.one comlpain my first service after 10 month.and after service outside machine inside very big volume.and complain against not coming serviceman .serviceman is not recvieing phone calls. in ahmedbad patel refrigation hiren patel[protected] .so sir lat me clear a my complain.i requested service man should come today but service man has not reached till yet service.

nikhil chauhan-[protected], [protected] [protected]@yahoo.com

ONIDA (AC) — Inappropriate service

We firstly called to the callcenter regarding the servicing of our "Onida" branded air conditioner(Model no.-SZ09GLS/SZ12GLS/SZ18GLS) on 27/4/2010.(Complaint no.-[protected])
Phn.no[protected]
They assured of instant service within 48 hours.
We waited for the same but there was no response from their side.
Waiting still for a week i.e on 1st MAY,2010,
They adviced us to call to the kalyan service center.As per their instructions we did the job.We called to the number[protected].Again interestingly,they assured of giving prompt service the next day.And they never came.
And still not enough for them to trouble us,they just call us approximately every alternate sunday and tell us that they are surely coming this time.!!!
Please guide us for the trouble caused to us.We want to know regarding the complaint of F.I.R against these careless people.
********************************************************************************...⇄ contact no.-[protected]

Onida — THANKING FOR THE COMPLAINT

This is just an thanking letter for your temendous support for our complaint!!!!!!!!!!!!
The job was done the next day!!!!!!!!!.Operation successful!!!!!!!!!

onida/split ac 1 ton — not getting cool

sir,my name is n.mohamed ismail kasim working as sanitary inspector at thirukalukundram town panchayat,my uncle bought saplit ac at vasanth&co in my wife's name SABINABEGUM, in chengalpat on 12/10/09(bill no:[protected]) when i was working
at mamallapuram,but transfered to above said office 14/12/2010,due to shifting of the split ac i delayed the shifting of my resedance from mamallapuram to thirukalukundram, made a complaint with vasanth&co on29/05/10 call no is [protected],but not yet responce even made a complaint by person,due to which i deeply wondeded ,please take resanable action,sorry to say this , otherwise i will go to consumer court ,thak you.

onida split A C — split A C

I m Puneet Malik from Panipat. From last 20 years we r using the products of Onida but this time the dealer BALAJI HINDUSTAN ENTERPRISES (G.T. ROAD. NEAR H.D.F.C. BANK) has done a big fraud. Because last year we bought a split AC and that time he sent a used AC to us and the stabilizer was also not in work. We did not complaint for them but now when the compressor of AC is not working then no one even the service centre and the dealer is not taking the responsibility even they are not listening. And they are saying that you have to pay the charges for all this. But there is 5 years warranty of the motor of AC and compressor is a part of motor. So I want to post this complaint. My phone no. is [protected].i have already posted this complaint but till now there is no reaction and now i want to go to consumer court.

TECHNICAL COOLING CENTRE — A/C SERVICE

Dear Madam,
let me brief you on thi issue:-
1. i got the number for a/c repair( TECHNICAL COOLING CENTRE, SHOP NO 22, V.D.S. MARKET, SECTOR 45, NOIDA) from justdial. I got my 5 a/c serviced( bILL NO. 016 DT. 26/04/10) and filled a gas in one of them thru him. He charged Rs. 2400/- for the same. The bill clearly mentions one year warranty on gas . when last month i contacted me to lodge a problem with the a/c that he filled the gas, he started avoiding my phone and Whenever i got to speak to him by changing the no's he assured me that the same would be done in a day or two. The same process went on for a month. Then i contacted justdial to apprise the company about this dealer's malpractices. Your Ms. Preeti (JUSTDIAL MANAGER) was very helpful and took up the matter with mr. Aqeel malik(TECHNICAL COOLING CENTRE) on a conference and after much reluctance and on information from Ms. preeti that the company would not like to forward the customers to such malafied dealers, that he assured to get the product repaired . Next day his technicians came, who were totally unskilled, they first emptied the gas from the a/c , straitened the pipe, then refilled the gas. He did this 3-4 times that day and in the process broke the valve. They then said that the same was not such an expensive part and right now they are not carring the same, and would come tomorrow again and change the part and refill the gas.
Since then he is constantly changing his stand. First Mr. Malik assured me that the product is under 5 years company warranty and i should get the bill from the builder and give the same to him and he would get the product replaced from company immediately. I did the same but since then he is simply not answering my call. Then i recontacted justdial people and again Ms. Preeti took up with Mr. malik, and there he confirmed that while filling his people broke the valve but refused his accountability for the inefficient, untrained and unskilled employee mistakes. Why should then the customer bear.
" you get you tv repaired for power switch and if the technicial damages the LCD who is to be held responsible".

THANKS
Siddharth handa

Onida — Poor Service by Authorised Service Centre

I had recently lodged a complaint for my Onida TV, Oxygen. The Authorised Sevice Center sent over a person to have a look. The fellow could not resolve my problem, but insisted on Full Payment, which I had to give. When asked as to when would the complaint be fully resolved, he told that the Tuner is not available and I will have to call the service centre again.

15 days later the TV succumbed and went completely dead. Another complaint was lodged and another technician attended. When told that the TV had been attended a fortnight ago and was still in service warranty, he called up the previous technician who had attended and asked him about what was done and what the fault was?

However even this fellow was unable to resolve the matter and left without even attending to the matter. He was insisting on the previous complaints bill, which I could not give to him at that moment. However I gave him the date when the TV was serviced and asked him to look up in the records maintained by them. Assuring me that he would do so, even he left without even attending to my TV and giving the excuse of tuner.

Now its been a week but they have not responded with any news on when the Tuner would be available. I even told them to take it as a new complaint and repair my TV ignoring my previous payment and repair warranty. However they are not willing to do so.

I would request users to be aware of such tactics by Onida TV before making an Investment in any product of Onida.

Yes, i too facing the same issue with 29 inch OXYGEN MODEL, my TV went dead and we informed the Adonics Madurai branch is repair it, then i have asked to take the TV to Tirunelveli Center, where they took almost 3 months to repair the TV and paid Rs.3000/-

I have taken the TV and with in a week's time it went to dead, after a long struggle with the TV service center, one person came after one month then after spending Rs.1000/-.

After 2 week's time it went dead .. i am really beg you people not to Buy Onida products as the AFTER SALES SERVICE IS VERY VERY POOR...

onida / split ac — no periodical service within the warranty period

the onida ac bought on31/3/2010 no periodical service is given to us with in the gaurantee period let me hv the free service before the expiry of the priscribed warrantydue.

Onida Split A / C — Delta Installation

Dear Sir,

I had Purchases one Split A/C for Onida company on 6.4.2011 at Adyar Branch(VASANTH &CO).Nobody comes to installation .Many time I spoke to Adyar branch Mr.Stephen and boy till date no action for installation .Again I have Asked Mr. Stephen and boy(He is not mention the name) They are asked improper words and also loss takes .They asking me you sent the product and get back your money.This for your service? So you give the proper explanation other wise we can't Installation the product and also compliant register for Onida company.
Thank you
kannan.p

ONIDA customer service is very worst in chennai. Service is handled by Adonis Electronics Pvt.Ltd

Onida Split AC — regarding complaint

Sir/madam,
I was purchased onida spilit ac from chandigarh from last june 2010. now i was given request fr service from last three days back on phone no.[protected] to your office, but till date no body has come in my house. i have given so many reminder within thee days but they are not bothring. Now at this time they are not lifting my phone.

I am sorry to say that like ONIDA company doing like this.

You are requested to pl give order to yr company employee & service my ac.
my add. is #1253, sector-20-B, chandigarh (U.T) & my mobile no. is [protected]

I am having a problem in my AC, I registered my complain in call center office in Chennai my registration no which you have given is "[protected]" on 9th May, the callcenter people told me that they will recovery my problem with in 24-48hrs. But there is no feedback from anyother person from any branch at Chennai.. I am till waiting for your call and ur services.

Onida Split AC — NON SERVICING

i HAVE ENTERED EWC WITH ADONIS ELECTRONICS,CHENNAI,ONIDA AUTHORISED SER VICE CENTRE E WC NO-[protected].VALID FROM 26/11/2010 TO 25/11/2011.TCR NO-4005. I HAVE REGISTERED A COMPLAINT OF NONSTARTING BY REMOTE MODE ON 27/04/2011,NO [protected] WITH THEM WHICH WAS ATTENDED PARTLY AFTER ONE WEEK AND STILL TO BE RECTIFIED.EVEN AFTER MANY REMAINDERS FOR THE PAST 10 DAYS NO RESPONSE. QUICK ACTION RECQUIRED.



R.SUDERSON.,EMAIL-suderson.[protected]@gmail.com.,Tel.no.[protected],mobile [protected]

onida / split ac — Useless customer service

This is regarding Onida's customer service.. We have bought a split AC 1.5 ton in July 2008, but within less than 3 years our A/C's compresor stopped working.. After several reminders they came and confirmed that de compreser needs to be replaced.. With our regular followups of 20 days somebody came n changed the compressor but spoiled the display. They said there would another person coming and repairing de same as they r nt frm de concerned department. After they left we tried de A/C but still it was not working.. Its about a month we have been complaining Onida customer care but till 2day no revert.. The other engineers also stopped taking calls.. I would request if this is being looked after than pls contact us on [protected]@gmail.com

I do agree that Onida service is THE WORST in Chennai, I had three acs and all the three are not working for the last 2 months and we will never get Mr.Balaraman over phone.Other peoples will never lift the phone.I finally decided that i did a blender by purchasing Onida acs and thinking of changing to some other brand.Unfortunately all Onida acs are only one year old. Even technicians are not able to identify the problem.Now maximum i can do is advising my friends not to buy onida acs.
Regards
S.Giridharan
+91 [protected]

Onida — A/c 1ton services

I brought an A/c 1ton split.Some noise is coming from A/C, So many time i have compliant through phone.But there is no response from your company. Pl kindly attend my compliant.

Note : Very bad customer service.

hello,

i have also face the poor service from onida and tell my all freinds to never buy onida AC .
i have bought onida split AC 5 star, sms operating, 1.5 tons before 5 months ago but during demo and instollation its may creat lot of problem.

kindly cooperate for problem otherwise, u may be loss your customer.

himanshu
[protected]

Dear sir,

as per atteched file

regards,
naresh patel
[protected]

AAPKA ONIDA SPLIT A C EKDAM BEKAR HAI. DO SAAL ME 8 -9 BAR ESKO REPAIR KIYA. NA THIK HOTA HAI NA SERVICE BABABAR MILATA HAI. SERVICE WALE LADKE SIRPH JALI SAAF KARTE HAI. AUR 450 RUPYE MANGATHE HAI. AUR KAHATHE HAI KI COMPANY SERVICE ME ITANA HI HOTA HAI. AGAR PRIVATE SERVICE CHAHIYE HO HAME DE DO HUM KUM PAISE ME ACHHI SERVICE DENGE. MUZE IS TIME COMPANY WALE HI ( WITH I D PROFF) MECHNIC BHEJANA VARNA MAI AAPKE COMPANI KA A C APKE SHOW ROOM KE SAMNE LAAKE PHEK DUNGA. A C KI HAVA JARA BHI THANDI NAHI HO RAHI HAI MERA ADRESS--- ASHOK JAGTAP, 2 B SHREERANG SOC DEVRATNA NAGAR MHADA COLONY CHUNABHATTI SION MUMBAI 400 022 MOBILE [protected] EMAIL [protected]@gmail.com

voice problem

onida lcd 24inc voice is not working

The worst company to buy an ac absolutely no after sales service I wish I had purchased an LG AC instead. I purchased ac in chennai and have an amc with Adonis, totally useless product and pathetic aftersales from Adonis. Stay away from Onida and buy LG

My Tv is ondida 29"ky theatre picture tube yok problem please help part Purchase Add&Contact

Onida — maximum electricity

The electricity taken by our A.C is very much. It takes more than 4.5 units in one hour. Our 2 star AC is two months old only

I am manish gandhi, I had bought ONIDA split A/C 10 months before. now its not doing well. its not working properly. it has cooling problem.In this time we are facing a lot of problem. bcoz now a days summer is at 45'degree. & our A/C is not working so we are totaly not satisfy with ONIDA. i called 2-3 times at shop where i did purchase.But no one wants to repair it.ONIDA dont hav good service.tht i am sure

IT IS NOT WORTH BUYING ANY ONIDA PRODUCT, THAT TOO FROM VASANTH & CO, SINCE THERE IS NO CUSTOMER RELATION AS WELL THERE IS NO SERVICE RECORD MAINTENANCE. VASANTH & CO HIRES ROAD SIDE GUYS TO INSTALL A/C, SINCE SERVICE CENTRE REFUSES TO DO SERVICE WHEN PROBLEM OCCUR, BY THE TIME CUSTOMER DIE FOR HIS MONEY. BE CAREFUL IF YOU BUY A/C OF ONIDA BRAND FROM VASANTH & CO

Vasanth & Co

I do face similar problems in Onida splilt a/c .
Cooling is very poor and no concrete action taken despite of repeated complaints and annual contarct.

ONIDA customer service is very worst in chennai. Service is handled by Adonis Electronics Pvt.Ltd is pathetic...Rajesh ([protected]) and Manivanan ([protected])... should call the call centre for registering my due service, later again call to remind them, again and again keep calling until the person (tech guy) calls you, - i received the service after 15-20 days on a average from the day of calling.

Also to my surprise, tech 1 called in the night between 7pm-8pm asking whether he can come to service my AC, i asked him to come next day morning, Next day tech 2 (another person) calls up asking when should he come to service - when i had left to office and the house is locked, day 3 tech 3 (one more stranger) came and did the service quickly (10-15mins) and said its done... what did he do is, asked me a cloth, cleaned the outer panel, removed the front pane, filter and dusted it and refitted - work is compelted. SO GREAT JOB. Onida should SHUT THEIR BUSINESS WITH KEEPING ALL THESE TYPE OF PEOPLE TO SERVICE>>>>>>>>>>>>>>>>>>&...⇄

This is an other hs 18 viewer from orissa, i had puchased the same phone[g 500], from hs 18, it started showing defects from day 3!!! I am sympathised about your problem and i agree that this channel should be penalized for dull customer service, and for introducing damage prone products to the public.




S.F.Ahmed

Bhubneswar 03

Dear Sir,

Mene apki company ka product G500 bahadurgarh branch se kharidha tha jo mahine me 2 bar kharab hota hai or, 20 din tik hone me lgte hai, m apna paise refund lena chahta hu, kya ye possible hai ya mughe consumer court ka shara lena pdega, .

my contect no is [protected]

Dear sir,
Maine Onida G500 kharida tha, jo ki ab kharab ho gaya hai .maine phone ko aapke service center me theek karne k liye Date 07/09/09 ko de diya tha.jo ki abhi theek nahi hua hai .aaj maine service center me contact kiya to bataya ki aapka mobile change ho jayega to maine sara saman sahit mobile de diya hai .
mujhe kab tak change hokar mil jayega

respected sir/miss
my mobile has switched off and it is not turning on.The mobile waranty is for one year and it is not completed.So my request is that you should send your person to check my mobile phone (G500). On the address given below:-
Shrirang socity
CD 62 D4
Thane west 400601

Dear Sir,
When customer call to customer care centre of company, The represetative has to take the action.Otherwise it means that company only selling the finished goods and services are poor. It should not happen.

Onida TV — Replace the board

Compliant no[protected] date 3.11.09 (WIth delhi onida care point) till now not rectify

I have constructing Tourist Resort of 1200 rooms.
I have a meed of 1200 Tv's of different colour and style.
I would like to know about the procedure and discount .

I have purchased a new Samsung Refrigerator - 345 Ltr S/S 35 BDPR from J.P Electronics, Borivali (W). Mumbai on 4 April 2011. The refrigerator was delivered on 8 April 2010 in a damaged condition, where the top plastic cover was cracked . In spite of repeated reminders to my dealer, my request to replace my refrigerator is not being heard and they blame the Samsung company for the faulty piece.They dont even treat you with courtesy and the sales executive Maneesh was so rude that he tells that " Do what you want, we will not refund anything" Imagine how they treat the customers. ABOSULTELY HORRIBLE EXPERIENCE of my life buying an appliance, never experienced anywhere