[Resolved] Pantaloon Retail (India) Ltd — Defective tv supply | |||
I have purchased a LG 42'' LED tv from pantaloon retail( India)ltd ,bhubaneswar(odisha) branch.on dt 29-01-12.but on[protected] i found that there is a malfunction on the screen.then i lodged a complaint online.the service engineer said the control panel is completely damaged n recommended to replace thro the dealer(ezone,bbsr)then after we visited the dealer demanding a new piece but they refused stubbornly.At the time of purchase,they were following here n there but at the time of complaint ,their attitude was damncare.buying such an expensive. Detail: Model Name-LG42LV5500 LED TV AMUNT-RS.61430/ BILL DATE:13/02/2012 BUYER'S ORDER NO-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear customer,
Just a reminder that we haven't received any response from your end.
Regards
Priya
Future Group Care
Just a reminder that we haven't received any response from your end.
Regards
Priya
Future Group Care
>Dear Sir,
I have purchased a LG LED TV, model no-LG42LV5500 from Pantloon India, Bhubaneswar, odisha, a unit of Future group on dated 28/01/2012.On dated 1/08/2012 my tv got some problem on the screen.i have lodged a complain future group they simply refused to attained the call, then i lodged a complain to LG through online no-RNA[protected] dated-02/08/12.A service engineer came and atended the call on the same day and replyed the picture tube was damaged and they will replaced the picture tube.They denied to replaced the model.
But it is very very sad thing that once while at the time of purchasing sales people of future group and LG run behind us, after that we run for them.
Still now my complain was not closed.
my details are as under:
MODEL NO-LG 42LV5500
PURCHASE DATE[protected]
INVOICE NO[protected]
COMPLAIN NO-RNA[protected]
I think because of some irresponsible people your company get defame.
I wish after this mail, you people will awake, and the needfull job otherwise i have to knock the door of legal department.
Regards
P.K.Mohanty
[protected]
I have purchased a LG LED TV, model no-LG42LV5500 from Pantloon India, Bhubaneswar, odisha, a unit of Future group on dated 28/01/2012.On dated 1/08/2012 my tv got some problem on the screen.i have lodged a complain future group they simply refused to attained the call, then i lodged a complain to LG through online no-RNA[protected] dated-02/08/12.A service engineer came and atended the call on the same day and replyed the picture tube was damaged and they will replaced the picture tube.They denied to replaced the model.
But it is very very sad thing that once while at the time of purchasing sales people of future group and LG run behind us, after that we run for them.
Still now my complain was not closed.
my details are as under:
MODEL NO-LG 42LV5500
PURCHASE DATE[protected]
INVOICE NO[protected]
COMPLAIN NO-RNA[protected]
I think because of some irresponsible people your company get defame.
I wish after this mail, you people will awake, and the needfull job otherwise i have to knock the door of legal department.
Regards
P.K.Mohanty
[protected]
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+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
Hi I am Priya from Future Group. I regret the inconvenience caused to you. In order to assist you we would request you to provide us with your contact details. Please write to us at [protected]@futuregroup.in along with your reference id 5710 and we will get back to you.
Regards,
Priya
Future Group Care