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[Resolved]  Pantaloons — promotional offer

dear pantaloon
your way of maintaining your loyal customers and your promotions are really silly, i would say.If this promotion is to make your green card members happy and attract them for shopping, why all this fuss of carrying a print out or showing the sms? Not everyone remembers to take a print oiut or carry the mobile or sometimes number gets changed and is not updated in your systems. But we do know there is some offer on fridays sometimes apart from the five percent. this means you want the customers to come and shop but you want to save the other promotional offer of 5 percent if customers do not bring the print out or show sms. How cheap!! and you have trained your staff to be very stiff with the customers which irates the customers more just for a mere 5 percent. please tell me after your mail n sms, how many of your customers really come and shop? maybe 10 percent or 20. cant you make them happy? so that they keep coming again and again to you and encourage others to come too? and if it is for security reasons of misusing the card, you can always ask for an identity. i was shocked to find this attitude today at your store at shipra mall. when i went for shopping, your customer desk officer flatly refused for the discount without the sms and email. how absurd! do you think every customer carrys a laptop? the card should be enough as a proof and you should be obliged to please your customers when they come for shopping. sorry to say but the services of shoppers stop is far far ahead of you guys and you have a long way to go with that mental set up of yours. you should go and see the discipline and politeness of their staff and how they treat their customer with special care. that is the reason why they have the highest number of loyal customers.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  6 CommentsShareTweet

Comments

Pantaloon — sleepers of ID shoes

i bought 1 pair of sleepers from Brands factory outlet Ahmedabad, but after using just 8 days the sole of sleepers are ruin out.

Pantaloons — Unwanted sms

I am receiving unwanted promotional SMS from Pantaloon showroom in Surat, Gujarat, India on my mobile no. [protected] (IDEA Subscriber).

My DND activation no. is 39417455.

Pantaloon — Non responsive behaviour

I ahve purchased Haier 32 Inch LCD tv on 15th august 2009 from Pantaloon Bhubaneshwer by the name of my wife Suman sood at that time they offered Free Relaince Bigtv DTH with the LCD tv but its is 3 months passed DTH not installed and even not delivered now both Relaince & pantaloon are not ready to take any responcibility for the same suprizingly haier even not aware of offer

regards
ashutosh Karol
[protected]

Pantaloon — not received voter id card

Hi,

I am sreenivasa rao kambala from mumbai we have applied for voter id card and not at received.
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Pantaloons — my pf not received yet

i am being harassed by the last 9 months for my pf i have submitted my pf form with all require documents twice but still i did not get my pf even not showing any status on epf web site.

please do the nnedful


thanks & regards,
Durgesh Jaiswal
[protected]

Pantaloons — Not guide by sales person

I buy some dress from pantaloons camac street outlet. But due to miss guide by sales person the sizes are not fit. Now i ask same shirt in a biger size. But they ask eards extra money for that. Please help to solve problem
Regards
Sandip adhikari
[protected]
Sandipadhikari.[protected]@gmail.Com

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    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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