[Resolved] Pantaloons Retail India Ltd — Replacement of damaged Green Card
West Bengal, India
My Green Card No. is [protected] [Tapas Kumar Mandal]
I am holding this card for over 5 years.
The card is damaged and needs urgent replacement.
Despite numerous complaints at your stores at South City Mall, Kolkata, New Town, Rajarhat, Kolkata and Kankurgachi, Kolkata nothing has happened so far.
Again, I have given several mails to you for over last two months, but unfortunately nobody is taking enough pain to see that the aggrieved customer gets the new card.
Thanks and hope that after this complain somebody will respond at the earliest.
Tapas Kumar Mandal
Complaint marked as Resolved May 29, 2018
Verified SupportPantaloons Fashion & Retail Customer Care's response, Apr 25, 2018
Hi Tapas, thank you for writing to us. Our new Greencard Program is cardless and hassle free wherein all you need is your registered mobile number with us. This has been specially designed for the convenience of the customer so that you can shop cardless and hassle free.
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