[Resolved] Paytm.com — PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED | |||
I recharged with paytm.com of Rs.100. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website..I got my Rs.100 in paytm cash balance back but Neither i m able to transfer the money in my bank account nor i can use the balance for recharge from the same side..after several email conversation they r not giving their address or phone number through which i can contact them directly.... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the Order number and the mobile number at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the Order number and the mobile number at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED
I recharged with paytm.com of Rs.50. Money has been deducted from my bank account but mobile not recharged. phone number is [protected]... but at that time my money was deducted from my bank account..Kindly recharge my phone with this amount or refund it to my account back...
I recharged with paytm.com of Rs.50. Money has been deducted from my bank account but mobile not recharged. phone number is [protected]... but at that time my money was deducted from my bank account..Kindly recharge my phone with this amount or refund it to my account back...
I recharged with paytm.com of Rs.48. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website.
I recharged for Tata Docomo No. [protected], but recharge failed by using sbi net banking payment transfer to 23-Dec[protected]Dec-2011) TO TRANSFER INB Avenues India Pvt. Ltd CCA11LEKY582IG82760444 TRANSFER TO [protected] AVENUES INDIA PRIVATE 48.00 sbi ref no. IG82760444. And 48 rupees debited from my account. Kindly recharge my phone with this amount or refund it to my account back... pls. kindly reply me.
my Email ID- [protected]@gmail.com
Mob. No - [protected]
I recharged for Tata Docomo No. [protected], but recharge failed by using sbi net banking payment transfer to 23-Dec[protected]Dec-2011) TO TRANSFER INB Avenues India Pvt. Ltd CCA11LEKY582IG82760444 TRANSFER TO [protected] AVENUES INDIA PRIVATE 48.00 sbi ref no. IG82760444. And 48 rupees debited from my account. Kindly recharge my phone with this amount or refund it to my account back... pls. kindly reply me.
my Email ID- [protected]@gmail.com
Mob. No - [protected]
I have recharged with paytm.com of Rs.351/- in VODAFONE mobile
No. [protected] on 01 Nov-2012 at 05:00:54PMIST vide order No. 54485425 and banking transaction id number (*CCA12KLQV840IGD7862751) TRANSFER TO
[protected] AVENUES INDIA PRIVATE*. Subsequently I have received a msg from my bank that money Rs-351/- has been debited from my account.
In this regard, it is intimated that the said amount has not been credited in my mobile No.[protected]. Accordingly I approached
customer care paytm care through my mail id abdul71.[protected]@gmail.com on 2nd Nov 2012.But they are just giving me sweet dose till then.It is very shame full that after two months the amount has not refund back.
Once again you are requested t refund my said amount back to my account or recharge my mobile at the earliest.
Regards,
ABDUL HAMID
M/No.[protected]
No. [protected] on 01 Nov-2012 at 05:00:54PMIST vide order No. 54485425 and banking transaction id number (*CCA12KLQV840IGD7862751) TRANSFER TO
[protected] AVENUES INDIA PRIVATE*. Subsequently I have received a msg from my bank that money Rs-351/- has been debited from my account.
In this regard, it is intimated that the said amount has not been credited in my mobile No.[protected]. Accordingly I approached
customer care paytm care through my mail id abdul71.[protected]@gmail.com on 2nd Nov 2012.But they are just giving me sweet dose till then.It is very shame full that after two months the amount has not refund back.
Once again you are requested t refund my said amount back to my account or recharge my mobile at the earliest.
Regards,
ABDUL HAMID
M/No.[protected]
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I recharged with paytm.com of Rs.100. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website..I got my Rs.100 in paytm cash balance back but Neither i m able to transfer the money in my bank account nor i can use the balance for recharge from the same side..after several email conversation they r not giving their address or phone number through which i can contact them directly...