Poorvika Mobiles Complaints & Reviews

Provikka mobile in Mylapore show room
there is no proper rate for any mobile, they are selling the mobile for the Highest Rate
when we go there and ask some particular mobile, they are changing the mind and giving you other product mobile and also they is no standard price, second by second there rate are different
i buy Sony Ericon Nite on 31-Oct 2010 at Price 6000, for the Same Model same shop on same date they are selling the Same Product at 5950, when ask the Same product in universal cell they are selling at 5600
when i ask the same product in Saravana Store they are selling at 5450, see how much different, please my advise is dont buy mobile in Provikka mobile in Mylapore show room

On 1st Nov i add call the Provikka mobile in Mylapore show room when i ask the price for Sony Ericon Nite they saying RS 5900

I give the head set Xperia u.poonamallee. Porvika. Show room On last Oct 1st but still they not give. And not give. The proper answer.

with reference above, please correct date of mobile repair on 30.07.2010 instead of 30.08.2010
and given my set for repair on 03.08.2010 insetad of 03.09.2010. please correct my dates and
get me justice at the earliest.

Hi Poorvika Team

Your Guys Are Cheating Me

I bought Sony Ericcson Cedar Handset from Poorvika Showroom Located at Hopes College Coimbatore, There is offer going on that day that is Bluetooth Headset free for Cedar Mobiles but no body can tell regarding this offer, i know that offer, after i left out from your showroom, then i go to that showroon asked that sales people he is not give correct reason & proper response so i am very upset & also i am sorry to say this Here after i am not buy any handset from POORVIKA and i am not refer anybody for Poorvika mobiles

Before that i bought 4 Handset from Poorvika i have that bills also

Thomas
[protected]

Yes, I too had same kind of situation. The sales persons at Poorkia (pondicherry) are irresponsible and also behave like insulting the customers.

- Regards
Mohamed.

Yes, i too had a bad experince with poorvika mobiles.
Their vadapalani show room 100 feet road (chennai) sales guys are very worst in product knowledge of the products what thery are selling.
Actually day before yesterday i bought one samsund galaxy ace model mobile phone for Rs.11500/- ...
Actually i was intended to buy galaxy ace dual sim model only...
I just asked the sales persons what is the main major features difference between both the models...
They replied nothing sir just dual sim feature only.
Afterthat i turned back to office and checked the spec comparison between them.
i really shocked...
Galaxy ace dual sim model having internal 3gb storage and 512mb of Ram.the price diffrence between them is only 400. it costs around 11900 only...
Yesterday i went back to the show room and justified the differece and demanded for the dual sim model but they refused to give.I missed a best choice because of their lack of product knowledge..i


BE AWARE OF POORVIKA MOBILES FRIENDS...


VIGNESH R K
CHENNAI
[protected]

beware of Poorvika Mobile, Vijaynagar, Velachery, chennai,
They are like cheaters.. I charged 300 rs for scrache proof for mobile actally it is 150rs.. and also the sales man behavioral is not good.. he commenting at girls they are coming for purchase.. I they very poor in behaviours.. My advice is is pls don't go to that mobile store anymore..

Regards
Ganesh

No not like that, Poorvika really they are helping us. When i got a problem with my mobile they only sort out easily with free of cost. So pls don't say like this again

even i bought nokia n8 in poorvika.when i checked all the accesories are duplicate.even i enquired in nokia care

I bought a canvas tab three months ago. Recently it started having a lots of problems so i sent it to service since i had an insurance. Initially when they took it they said theyll return it in three days but there was no response for 5 days. When i called back they said they'll call back and inform us in 2 days. After two days there was no call. This time i called the manager and he said he'll definitely take care.
After that whenever i call the customer care they dont respond properly. They ask for the EMI num, tell me to wait and put it on hold for 15 mins.
They did it every single time i called them.
And then after 20 days i went to the showroom. I ask the guy why is that my tab has still not come from service, he replied "Only taking the tab and returning is my business, dont ask me anything else", in such a rude manner.
I screamed in poorvika showroom and blasted them. They consoled me politely since there were customers around and sent me back.
now they dont even attend my calls and is one month.
This morning i went to the manager's office and blasted him.
he has asked me to wait for 2 days.

yeah...it's 100% true...pls people don trust poorvika...it s really fake...blady poorvika...!!!

POORVIKA MOBILES S FAKE...DOING IDIOTIC JOBZ...BLADY PEOPLE...!!!

Dear friends
I also experienced the same with poorvika mobile showroom at tambaram branch. They gave me defected memory cards. at last i came to know they are selling Grey market products in the name of sandisk and responding poorly while contacting them with problems.

Hello last week we have went your kanchipuram branch . At that time we really had hatred by your staff . His name R.sathish.
he told that you can do anything i won't fear about your Complain . . . I don't know about your stupid system but i have so shame about him.
Here after i never go there as well as surely will share my feelings to every friends . idiotsIdiot

Please you should take compliant on him
otherwise you will be loose your Customer anLolClosed you will be

..., ...

Poorvika Mobiles — Poor service

Poorvika mobiles frauds. Poor service and spare parts thefts. Please do not go for service and phones!

Dear Siva,

Your words are not agreeable, share the details to [protected], you will get the soulution

Regards, Sebastin

I bought a mobile two months ago. When i went to buy they were speaking very well, responding for everything. They were asking to put insurance for the mobile which i bought. The thing which they told was that within one year time if anything happens to the mobile I can claim for insurance upto 70%. My mobile was theft in bus and I asked for insurance no one is ready to response. If we call to their contact number also they did not give me a good response. Helpline people are saying the mobile store people have said a wrong information and you go and speak to them. What a response they have for customer? Mobile which is lost with our carelessness cannot be claimed for insurance it seems. I don't know then for what all they will give insurance? They are talking according to people and situation. There is no customer satisfaction in Poorvika. Please don't get things from Poorvika.

I purchases a Samsung Model: GT-E2152i mobile on 03-03-12 at Poorvika mobiles private limited, Old no.177, New no.113, 100 feet road, Dr. Rajendraprasad Road, Gandhipuram, Coimbatore – 641 012, Tamil Nadu. (Invoice no. 034531) I found some problems in the mobile charger in the first week of it and returned to the shop. They advised me to give it service centers at 100 feet road, after two weeks of service they returned my mobile saying that its board problem and that was changed to new one. Till as on date my problem was not yet rectified, more than 3 months my mobile was in the service centers. They changed my IMEA number twice. When i approach poorvika they telling get me a letter from samsung so that we will give a new one. But service centers telling it will be solved. For past six months the problem was not yet solved. Poorvika the name itself telling "POOR" quality.

Kaviyarasu

Poorvika Mobiles — Giving Fake prices

Ambattur OT Poorvika showroom giving fake prices in the Advertisement and getting more money when we buy in showroom.

Fake showroom

Fake prices

Cheating Cheating Cheating Cheating Cheating Cheating Cheating......................

Suggest your commands here -- http://www.poorvikamobile.in/feedback.php?cid=1

Poorvika Mobiles — Fake Prices, Disrespect, No Offer

Comparing to Nokia prices and market prices inc. of all taxes, the poorvika prices are higher. No proper demo of the product, senseless employees disrespecting most of the people. Not providing offer and gift voucher at the festive time.

Don't waste your time and money.

Poorvika Mobiles — Sim card never got activated. very careless customer service

the worst customer service seen ever in my life. Don't ever go to them. There are many other options. Please avoid going and save yourself from cheating.

I too suffered by purchasing one

Mobile at rajapalayam

PLS DON'T BUY ANY MOBILE PHONES AT POORVIKA, THESE PEOPLE ARE USELESS. WORST CUSTOMER SERVICE & ALSO ALL MOBILES ARE DEFECTIVE, GOOD THING I HAVEN'T BOUGHT ANYTHING FROM THEM, JUST BECAUSE OF THEIR POOR CUSTOMER SERVICE... HOPE MY FEEDBACK WILL HELP MANY PEOPLE...

Plz Dont buy any phone from poorvika. . . . especially from singaperumal Koil branch. . . . very bad & Poor customer service . . . . . also they selling defective phones only . . . Dont Give your mobile to Service in poorvika . . . they collecting triple of the money from other service centres. . . . especially when they pupils are coming from village they collecting they are gone . . . . . . . . . .

Not a even A proper Response from Any of the guy in poorvika at singaperumal Koil Branch for anythg . . . .

I HAVE PURCHASED KARBONN KT61 ON SEP 3RD AT POORVIKA DUBOKUR SHOOROM IN NEXT MONTH THE TOUCH BAD IS NOT WORKING PORPORELY, THEN TOOK TO PMW CARE AT TNAGR, THEY RETIFY IT, LAST MONTH THE SPEKER IS NOT WORKING, NOW THE PHONE IS HANGAED, WHY THESE GUYS ARE RUN THE SHOWROOM, IT, S IS SHAME, DONT GO FOR DUBOKUR POORVIKS.

Poorvika (Arakonam, Date 18.01.13) is selling the Poor and second hand quality of Mobile also the executive who is working with Poorvika have no technical or product knowledge. Simply they will say every thing is available in the Mobile. I have experience while Purchased the Karbon A1+, According to Poorvika that the handset is 3G and capacitive.

So, please donot trust poorvika though the good trade of Sony, Sam-sung better to purchase in any other road shops but not in Poorviks as I had such worst experience with Poorvika.

Mohan D

i purchase celkon cell from poorvika at pallavaram cell phone on and off suddenly enquire about this pl visit our service center at chrompet and take bill also but i request give duplicate copy me visit our head office at mambalam . attending excutive not respond to while selling given treat well not now why...


ramesh

I have purchased celcon mobile from poorvika, Nanganallore Chennai fake price 1000/- extra from other shop and their website. After that I have asked from showroom they are not responding attending other new customers, My experience in poorvika Nanganallore, is worst . please

I purchased a xolo x 900 on 03 mar 2013 from Poorvika branch at Mahalaxmi nagar - Chennai - 73. The mobile went dead on Jul, 2013 and same was given for warranty repair at your branch on 31 jul 2013. The same has not been repaired or replaced till date. Every time I approach, its another 15 days. In between the manager offered to replace the mobile with an inferior model which I refused.I pay an amount of Rs 15000/- so that I could buy a mobile of my choice - not that of Poorvika.You also know as the time passes the mobile becomes out dated too. Holding my mobile for service so long with no assurance from your side is unbelievable. You are requested to revert back on this issue. My purchase bill number is 25750 dated 03 - 03 - 13

Regards,

Srekumar Kondayil

Dear friends,
I purchased mobilel phone from Chromepet Poorvika & with in day i noticed that products was not working properly(Noice in calls) & i went to the store & they were not responding properly & saying me to service centre .
And i got frustrated because of the sellers in the store already then those guys tested my mobile and says"YES, it is defected mobile"
But they are not replacing :"Worst Poorvika"

This is a big and new showroom in poorvika/.Cheaters Cheaters..

They can cheat the rich people, why cheating with poors...because we are nothing to them...
So friends don't buy from Poorvika pls. Go to any other company showroom other than poorvika.

When i asked manager address, those guys not giving too..

Krish
[protected]

Hi Friends,

Recently i gave my Samsung galaxy (S3) for service in Poorvika - Ramanathapuram Branch.
The following are the conversation:
Day 1: The Poorvika service man told me that i will check and call you
Day 2: He called me and tell me that "Power key problem, need to replace".
I ask him the service charge, he told me Rs.2500/-
I am surprised and tell him i can not spend this much amount.
Suddenly he was reduced the amount to Rs. 2000/- . Again i bargain then he will reduced to Rs. 1500/- and this this final amount.
I don't know how they reduce the amount. I am not trust with their words, so i bring my mobile back with out service.

Then i visit Samsung service center at Saligramam, chennai. Give the mobile, with in a minute they found the problem, Actually the problem is Hold key is not working, this needs to replace and need to Software update total cost is Rs. 315/-
With in two days my mobile problem is resolved.

Why the poorvika people do like this? So please don't prepare poorvika for anything.

Thanks
Bala
[protected]

Dont buy in poorvika, i brought a sony z n express avenue, chennai... wen tey opened the box the scratch card worth rs.1000 was missing... wen i askd tey r tellin we r not respnsble for tat n plus tey told f giving me a sony boom headset with the purchase like tey dnt hve tat headset n stock i went aftr a week, , really pissed.. tey gave an cheap local headset... cheaters!!!

Poorvika Mobiles — Flip cover price issue

On 28/3/2014, Flip cover second quality was purchased, price is Rs 600 which is very high on comparision. Bill no: 16784, Aminjakarai(next to Billroth hospital). Yesterday, I went there to check the price value, but there was no proper reply from your side .

poorvika service center are guys... i dont knw y the [censored] they are keeping a service center

YES POORVIKA IS TOO BAD... when i went to store reagrding to buy unit2 at that time out of stock they took my number and told cost 6700... after week when i went back to buy it... they told 7200 RS ... its too bad porvika ... i waited for a week and went back 3 km to buy in poorvika... tooo bad response

very poor customer service at virugambakkam poorvika center past 5 days[protected] i given the MICROMAX CANVAS 2 A110 MOBILE service to that center for mobile touch was broken then i most of the times ii went to the center finally[protected] touch replaced but mobile receiving speaker not working properly then i given to the mobile Mr Sathivel they told to be replace the speaker but wait 15 minits i tell ok replaced but i waiting 45 minitus morning again told that person i informed to my chief engineer he will come tomorrow confirmed your mobile ready and will given at 20:00 hrs in between call after 15:00 hrs but i called they did not pick. i call local center they told he go to meeting .

i told strictly i go to my native place tomorrow[protected] evening please give before 19:00 hrs.

please replay my mail: [protected]@gmail.com

Compalin regarding my nokia lumia 720 window phone .. I purchased phone from poorvika .phone was working good for months but after 2months there is prblms in display, bettery and charging problem I went to poorvika shop and informed to poorvika guys dey sent my phone to kanchipuram Nokia care. Aftr 2months again problem in display home key back key and search key in display was not working.. again I went to poorvika shop and informed them that again display problem. After that they told me that they send my phone to head office of poorvika aftr 40 45 days they repaired my phone (don't know from where but they told me they given my phone to head office paprika.. ) when I rcvd my phone from dem aftr repaired I checked dat display is working good just like before.. but I went back to home what I saw is camera and flash is not working.. i was again went to poorvika inform all the metter and dey suggest me to go nokia care directly aftr that I went to nokia care Chennai in broadway. They opend my phone den they noticed that flash is broken .. they r not ready to repair my phone in warranty time... I came back to arakkonam poorvika and told dem all d story and dey also not accept my phone . They told me that do whatever u want but we r not except ur phone ... please resolve my problem... defect from whr phone was repaired not from me..

i have purchased sony xperira c mobile on 0 percent EMI interest from my credit card in poorvika mobile, thiruvottiyur, chennai ...but the very next statement to till date found bank has put interest for the purchase made from the poorvika mobiles . when i asked all ends from sales to customer care people of poorvika mobiles no one has responded for last 6 months.
So friends don't buy from Poorvika pls. Go to any company showroom but not to poorvika.

Dear Sir/Madam


To the Concerned Authorities, I would like to address the
Grievance regarding the Purchase of my
NOKIO Mobile – 108 Model


Issue Recap :


My Intention of Purchasing was a Gift for my Aunt at Kerala,

As I was planning to go to Kerala on 13th/March, I purchased this mobile near my office – Hopes Location – Coimbatore ;
“Poorvika” on 5th March - 2015

As it was a gift, I didn't Opened the Box and I took it to
Kerala, [ I can Produce Train Tickets ] . On 15th Sunday, My Aunt
Opened the Phone box and made a first call .


During the First call itself, we could make it that the
particular speaker was not working, as we could not hear/speak,

When we switched on the Speaker Mode, we could hear ? But
in normal mode we could not hear .


So I repacked and visited Coimbatore on 16th
Evening and reached poorvika on 18th Wednesday and reported this
Manufacturing defect .


Service at Shop :


Initially the service person discussed and asked me to sit,
so they could give me an another phone .

Later they went to the Manager and after that a Lady came
and set, that the Bill is on 5th of March, so Two weeks,
Generally it should be within a week .

so I replied that I just used this phone on 15th
? Then she replied, then we can check when the IMEI number was activated, if
it is within 7 days, we could replace .


Agreeing this statement, I
agreed to give the phone along with the scanned bill and left the show
room .


Next day, 19th Morning, I re-visited the show
room again, I discussed with Mohan – Account manager of the showroom . He said, we also support customer and said .

Billing is not an issue, if
the Nokio agrees, we could replace, even we can provide duplicate
bills with post dated, only issue is IMEI usage ?


I replied, yesterday as your manager said, kindly check
the IMEI no and check the usage . If it is with in less than 7 days, kindly
replace.

He said, That is what he also has communicated to the boy,
who has taken it to the service centre and we will wait for the feed back .

While leaving also, I informed if Nokio is declining, I
would like to know the IMEI usage data in written form / Hard-copy report, so I
could approach consumer court .


In afternoon, they called me and said they they won’t
replace it and they have serviced it .


Area of Concern :


1.
The Phone was given only to verify the IMEI
usage and now they have serviced without my knowledge and reverting their own
words that I provided for service ?

2.
And they say, that it is a Software update for
Speaker Issue ?

3.
I called the customer care at [protected] – I
addressed my Grievance, An Lady
Executive said Initially within 4 days of purchase you have to revert ? you can
find from the recording

And in the midst of conversation, she
said that when it is out of our sale, we are not responsible for replacement ?
only service warranty applies .


This is COMPLETE misguide of
customer, where you could have verified
my IMEI usage ? But u conflicted your own Inputs .

You serviced saying it was a
software update ? u said bill is not an issue, u can produce duplicate bills ?
but now Everything they want, is to wash the hands saying that Poorvika is
just a Point of sale,

Even when a Product has
manufacturing defects and went out from the point of purchase, we have to
accept the defective product and get it serviced .


I wanted to Escalate this Issue to Top level, but they
failed to provide any number,

I don't know, they have given [protected]@poorvika.com & [protected]@poorvika.com to contact, I will try my level best to
reach top level to get it addressed .


Till now I have not got the product from showroom, I will
wait to reach the top-level ? Let me explore some options to get JUSTICE, so
it won’t impact another poor Customer .

Dear Sir

Ref : Bill No.14335 dated 18.10.2009

I have purchased fly DS 100 Dual sim mobile from your kodambakkam shop on 18.10.2009, after one month i have noticed that sim No 2 is not working, I have handed over the mobile to your kodambakam office for servicing on 1st week of Dec and acknowledge by your staff and confirmed that it will be serviced by within a weeks time,

I have called up several time over through the phone it is ringing no one picked up the landline as well as mobile too.[protected], [protected]).

I have explained whole situation to your other branch to pick phone, after that Mr.Srikanth, kodambakkam branch called up my mobile.

He has confirmed that it will be delivered on 4jan 2010.

Since I am tracing for the past three days not able to get the mobile from your shop, this will shows your improper handling the customers and poor service rendered by you.

Hope you will take necessary action and return my mobile by tomorrow itself.

Regards

Venugopal
Mob No.[protected]

you may contact - [protected] to resolve your issue

Yes, Don't buy mobile from Poorvika. They are selling duplicate mobiles. and not provide good service also. I bought icube mobile with in 4 months my charger not working.

I asked them service center address they provide some wrong address or something else... I went to shop for 2 weeks for getting service center address. but they not providing correct address. Even service center details they don't then how can they run the shop in good manner. I really disappointed then I bought new charger with cost even I have 6 months replacement warranty I couldn't claim that.
My time waste and money waste. everything waste.

Yes, I agree with you completely . They are selling duplicate parts. I was also a victim of Poorvika mobiles adambakkam. Never buy anything from them.

Poorvika Mobile World — No proper response about warranty and service centers.

I went to Poorvika mobiles, taramani for enquiring about the service centres as the phone I brought from Poorvika, taramani had problems with display.And the reponse from all the people at the outlet including the superviser was too bad.They were too arrogant and never gave proper reply.

you may contact - [protected] to resolve your issue