[Resolved]  Railway — not satisfied with railway services

Address:

Chandigarh, Chandigarh

I Gurmeet kaur w/o Sukhjinder singh, I just want to pay your attention on the railway services. I was travel on 3/7/12 station INDORE to AMBALA CANT by train no. 19326, Indore Amritsar express with two small children below 7 year in AC 2tier (A1 coach). Seat no 37 RAC and 38 is confirmed, so I was slept on seat no 37 nd my two children was selpt on seat no 38(upper) but during this period around 2:30 am at night TT was came to me and said that plz you can move to seat no 29 that is your confirmed seat but earlier he was allotted me seat no 37 so i can manage myself and my laudge on seat no 37 , but I refused to go there bcoz 29 seat is far from seat no 38, and my two small children was already slept there, and TT gave my seat no 29 to another RAC person, but around 5:30 am in a morning another lady passenger came to me and said to plz get up on this seat bcoz this seat is allotted me, plz you can move to your seat but this 29 seat is already given to another person, so that time I am so confused what can I do on that time, in that situation I gave my seat to that lady (38 seat). And I was manage myself with my two children in one seat, but I had to pay for two seat charges, but still I manage myself only on one seat, so this case I was sufferd a lot at mid night. And when I was got up around 7:30 am in a morning at station RAJA KI MANDI I was socked, my lady purse is not in my place in other words it was stolen by theft. So many usefull things which I bring with me in purse is given below:
Cash amount around 8000/-, my nokia mobile,my pan card,votar card, I card, 2 ATM card jwellery and so many use full things. That time I don’t have any single penny even not in mobile phone in my hand and imagine how come I sufferd in this journey
With my two small children, no one can helpme out in this problem. And a long time when I reached at ambala station around 5:30pm in evening I registered my
FIR to railway police on 4/7/12. Now today date is 14/7/12 but still they don’t get any revert of my this complain, due to this mail I request to pay more attention on railway services specially in AC coaches, and those passengers who can travel with there small children, and plz allotted the seats near there parents, through this mail I want to get back my whole cash amount and other things which I was lost due to this incident.This is not the issue of refund amount but major issue is that we are not satisfied with that kind of services which given by railway so that the women and children are not safe in train journey, Hope so you can do resolve my this complain asap.
Iam very thankful to you if you can do resolve my this issue.

Indian citizen
Gurmeet kaur
Mob no. [protected]
[protected]