[Resolved]  Railway — payment deducted from bank but ticket not issued

Dear Sir

I am very much disappointed by IRCTC.

I tried to book a ticket today for Jaipur-Gurgaon (transaction id: [protected]) and amount Rs. 390 was deducted but the ticket was not issued. When I checked the failed transaction status it says "Payment not received from the bank."

I also filed an online TDR on irctc against a reservation from Jaipur-Gurgaon (transaction id: [protected]) as my train got delayed for 6 hours. I filled this TDR on January 2nd, 2013 and the refund still awaited.

I have lost about Rs. 8,000-Rs. 10,000/- on IRCTC due to failed transactions and cancelled tickets (refund not settled) in last about 10 months.

I have all the tickets of my reservations and can also submit the bank transaction/ credit card details if needed.

Please help me.

Thank you
Ritu Singh
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Railway — Crowed at Ticket Window

Dear Sir,

Very Crowed in railway tcket window so this resion passenger not get the ticket timly. Please resolve the problem asap.

Regards,
Parvind

Railway — REFUND FOR INTRODUCING OF EXTRA SEATS FROM 72 TO 81.

AT THE TIME OF BOOKING BASIC FARE TAKEN BUT WHILE TRAVELLING IF ALLOTTED COACH COMES WITH EXTRA SEATS I.E. 72 TO 81 THAN, CAN I GET REFUND ? IS ANY ONE WHO CAN GIVE ME STRONG PROOF ? IS THERE ANY RAILWAY CIRCULAR ? PLS SEND ME ON MY EMAIL ADDRESS [protected]@gmail.com

Railways — Train Ticket not issued

Dear Sir,
I booked train ticket for 3 o[censored]s from Chennai to Mangalore through the site cleartrip,com and IRCTC for 27/01/2012 by West coast Express. I got the SMS that the money has been deducted for the amount of Rs 2673.00. But no confirmation or PNR has been sent.
So please send me the PNR for the ticket kindly.
Thank you,
Ravi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information