[Resolved]  Reebok Shoes — manufacturer fault

rbk — manufacturing fault

Respected sir,
i am your one of customer using your brands from last five years.
Aproximately one month before i had purchased rbk running shoes,but due to manufacturing defect within a week time ,the sole of the said shoe came off.As i had been told about the warrenty of your product immediately i approched to the dealer and asked for the replacement.
After taking more than one week time,said shoes were replaced by newones.
But unfotunately i am suffering from the same problem for the replaced shoes.
And i am regret to mention here that the compony dealer is now avoiding his responsibilityabout the replaced shoes.
i want to ask one question to the compony,that we are purchsing your products only because of the faith on you,and even after purchasing your so called branded products ,when such a serious problem comes how you dare to refuse to take the complaints????
Through this letter i just want to inform you that if you fail to give me my money back then i will be free to take any legal action against compony

Reebok Store
Shop No 59, Ground Floor, Unitech Mall(The Great India Place), Noida
Noida
U.P, 201301 [protected]

Football boots were purchase by me on 03/08/2010 vide invoice no. [protected] the pasting of this shoe has opened up within a weeks time which was reported to the above store but no replacement done. Kindly instruct the above store to do the replacement. I can be contacted on email : [protected]@yahoo.com.

Reebok — Manufacturing Fault

This is really fee bad Since Reebok is my crush Product and for the very first Purchase of Reebok i have faced this type of a problem no i have no Choice coz Reebok India realy Dont care about Consumers at all this way Reebok Brand where stand i will suggest to all our Indian Personalityies Not to Campaine ADs Of product like this

(1) That on 30/06/11 my client namely Mr. Anil Sharma went in the showroom of reebok located at 2/1 Old Court House Corner Tobacco House Kolkata- 700001. Show Room Name (MAYUR) and purchased a shoe of reebok company paying Rs.3599/- as the cost of a shoe the above showroom issued a Invoice receipt bearing no. 2889 dtd. 05/02/11

(2) That it is pertinent to mention here that in the first week of february 2011 within One months of purchase a measure defect came in the shoe immediately my client went to showroom and made a complaint before the manager of the showroom about the same

(3) That my client Was asking for the Replacment but the manager in the showroom said that sir it will only can be Replaired Pasting will be done from our Delhi Factory i was surprised that Reebok has a factory here in india too any ways after words manager said if teh same problem will occered it will be replaced but again after three month Pasting will be out from teh Said Shoe My Client visitited the showroom and ask for the replacment but my clint was asked which manager said that it will be replaced he left the job and it can be only repaired but sorry to say that the manager of the said showroom did not agree even they were not ready to entertain my client and they refused my client aggressively and said that defect of Soule does not cover under warranty Under Discounted Product but my Client is not Purchased a Secounds Product Nor Repaired Product its Mean the Product it self has a Manufaturing Defect nor informed during the time of purchase.

(4) That the manager of the above said showroom is informed on through the legal notice dtd. 30/06/11 to take necessary action in this matter within two weeks from the date of receiving of this legal notice
if there is no action taken within the given time my client has no any option accept to take the shelter of Hon’ble court

Reebok — faulted piece

got my easy tone pair and it started causing me trouble ..i gave it to the distributor and it came back after 10 to 15 days with its sole and body repaired with adhesive but again it caused problems and the service is so poor and unsatisfactory that i wanted to go to customer court.