Reebok India Complaints & Reviews

Dear SirMam

This is in reference to the 'Reebok Double Your Money Offer'. I had purchased Reebok shoes, Model no. J08551, from Reebok Tarush Marketing Pvt Ltd, Andheri East, Mumbai on 03rd October, 2009. The bill number was 1986.
I was given the offer booklet along with the bill. But, the sales associate, Gaurav did not guide me appropriately. I was given the impression that I could use the entire booklet of Rs 6000 at one time. Also, I was not informed about the redemption code to be sought, at the time of sale. Consequently, I was misguided about these clauses. Due to unavoidable circumstances, I could not put the offer to use for three months, post sale.
Further, when I went to encash the booklet in the Reebok store, PVR Complex, Saket, New Delhi, in February 2010, I was told that I could not use the booklet atall because the time period for securing the redemption code had lapsed. After repeated requests, I was asked to come again. When I contacted them again on 17th April 2010, I was told that three of myReebok gift notes had expired. This, I was willing to accept. But, further, I was informed that out of the balance nine gift notes, I could only use three. I sensed serious foul play in this contention. I was then asked to address my complaints to Mr Saurabh Aggarwal, whose numbers are not reachable.
I am highly dissapointed with the treatment meted out to a loyal Reebok customer like me. The reebok Gift Note number is GV 95597431 AF9 and the booklet code is 415709.
I am very hopeful of a fitting redressal from your end.

Awaiting an earnest and speedy response.

Yours truly
Mrs Harneet Kaur Chahal

Dear Sir:
I purchased above deodrant from a small kiosk in Karol Bagh.
I was shocked with extremely poor quality of can, lousy perfume and overall bad packaging @ Rs.165.
This dealer recommended this perfume saying that he received th stock from his regular dealer an @ 165 it was good buy.
I pointed out that the address is local.......Reebok India Ltd. Bijaswan. He said so what.
The can had a seal. when I opened with the seal came out the jet.
Quality of perfume extremely lousy.
I normally purcahse AXE.
No Reebok logo except at one place where address on the can is mentioned.
This lousy can is available with me since i cannot stand the perfume (Is it perfume????????).
Never expected such losy product, packing from Reebok.
Best regards,
Ashok Kaka
Mob:[protected]
E 349, Greater Kailash Part I
New Delhi - 110048
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Subject: Reebok Reeplay Deodrant
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Dear Sir:
I purchased above deodrant from a small kiosk in Karol Bagh.
I was shocked with extremely poor quality of can, lousy perfume and overall
bad packaging @ Rs.165.
This dealer recommended this perfume saying that he received th stock from
his regular dealer an @ 165 it was good buy.
I pointed out that the address is local.......Reebok India Ltd. Bijaswan. He
said so what.
The can had a seal. when I opened with the seal came out the jet.
Quality of perfume extremely lousy.
I normally purcahse AXE.
No Reebok logo except at one place where address on the can is mentioned.
This lousy can is available with me since i cannot stand the perfume (Is it
perfume????????).
Never expected such losy product, packing from Reebok.
Best regards,
Ashok Kaka
Mob:[protected]
E 349, Greater Kailash Part I
New Delhi - 110048

Reply Forward Invite

I purchased a Reebok tenis cricket bat from M/s Samrat Sports & Musicals, 1, Nashik Gymkhana Shopping Centre, Shivaji Rd, Nashik on 09th April, 2010 for my children of 12 yrs and to my surprise, the handle of the bat got broke on the very next day when my son played for 2 or 3 hours only. Further, i also had confirmed from my child that he has not mis-handled it and used it in a normal manner. Today on 13th April, 2010 i approached the above shop dealing in Reebok goods and though i requested again and again, he told me that i will have to pay Rs 150/- for the reapirs of the bat. It is very shoking that my son used the bat for only one day in normal manner. I strongly feel that there could be and must be manufacturing defect in the bat right from the begining. I hope you will look into the problem and take necessary pains to solve my genuine problem. regards....shrikant kale,[protected] / [protected]

To,
The Manager
Reebok
Kolkata Date-06.04.10
Sub-claim for T-Shirt

Sir,

This is to inform you that I purchased a T-Shirt from RAINBOW IMPEX,GARIA,271A,N, S,C BOSE ROAD, KOLKATA-700047 ON 26.01.10 AND PGSC NO-R276165(L)/DESCRIPTION—APP /MRP-1099.00

I have complained for the T-shirt because there is an aperture on it. I have submitted it on 07.03.2010, customer claim form no-24237. MY complaint was delay due to I was out of India.

But your showroom manager told that replacement product value RS-577/-
SO I haven’t received that approval because I want same T-shirt which has stock in your showroom.

I am waiting for your reply. Please do the needful

Regards
Bireswar sarkar
[protected]
[protected]@rediffmail.com

I had already courried you coupan serial no. J17497 in original as requested in the coupan, on 9/3/10 and the same was received by you on 12/3/10 as confirmed by the courier Inovative Incentives and Event Pvt. Ltd. 9IIEPL) SCF -13, Scector 7-C Chandigarh 160019.

Many telephone calls have been made to your number [protected] and I was told the you would be despatching the Reebok Jacket by monday. Many mondays have passed since then.

Manufacturing Defects

Hi,
I had bought a pair of shoes from Reebok Showroom at sarita fashion shop no. 1, maharaja kameshwar complax frazer road patna 800001 on 15th november 2009. At the point of purchase I had enquired for the quality of the product which was rest assured to me that if any defects or damage were reported within 6 months of purchase i will replace your shoes. but he is not listening my complain. i am complaining since three months regularly but he doesn't care. please take action about my complain othewise i will take another action.

i have ordered online through telephone on india today shop for reebok kit vide order no[protected] dtd.28.02.2010 for that payment has already ben taken from me. at the time of order it was promised by sales man for delivery within 21 days. but same is not delivered till date. please help and arrange the delivery with in 3 days unless i am filing case in high court.

Dear All,
Just want to let you know how a products of branded company are being sold by homeshop18 the quality of th products i very cheap and does not stand any claim for brand. Its very shameful how brands like Reebok is allowing its brand name to be used as such bad quality will really effect the brand loyalty.
I placed an order with homeshop18 on 21st December 2008. There was a lot of delay in delivery of order it was delivered today 2nd April 2010. after the delivery the T Shirt was found to be defective and bad in quality, The Reebok Writ watch was was also broken. the same was communicated to the customer care.
Truly speaking one of the worst shopping experiences i had
My order No was[protected].
Complaint No. 4077604

Thank you and regards

Deepak Gaikwad
[protected]

Dear sir,

I had booked 1 Reebok kit offer under booking ID No.[protected] but so far i have not received the kit though more than four weeks passed. I have made payment through Credit Card Rs. 3,298.00. Please confirm the delivery.


Thanking you,

RAJESH S. TAPADIA
[protected]

Date 28.03.2010
Dear Sir,

It is to intimate that during my visit from Nagpur to Mumbai on dated 12.02.2010 by JETLITE AIRWAYS flight no 0112, time 0855, PNR PNZFBG, 9W 7042, the offer was given to the passengers for purchase of Reebok Track suit, imported dry fit micro fabric, attractive international design code 1727 worth Rs.3,999.00, Reebok shoes, sports shoes with air vents on all sides ensures complete confort, code 1726 worth Rs, 2,999.00 and on purchasing these two items there was a complimentary Reebok Duffle Bag FREE. The scheme was valid from 1st Feb 2010 till 15th Mar 2010.The gift is to be delivered within 21 working daysat door step with out any extra charges.

On dated 6th Mar 2010 call was made on AVA Merchandising Solutions Pvt Ltd, Delhi, Helpline no[protected] for purchasing the above two items. The payment of Rs. 2580.00 was made through credit card. The payment has been successfully done. The mailing address was noted to AVA for delivery with mobile no [protected]. The gift is not received till date.

It is requested to take necessary action at your end to have a delivery of the product purchased.

Thanks with regards,
RAKESH GUPTA
[protected]
5-K-15,TALWANDI,KOTA,RAJ 324005

i had ordered reebok products vide order no 0GA[protected] DT. 7-3-2010 and vide consignt no 700855 , i have received the delivery of the packet on[protected].

it is very very unfortunate to state, that as assured by you i have not been sent the free gift of valet and key ring along with the consignment.

should i presume that it was a mistake and india today book club is going to sent the aforesaid gift free of cost at my residence or accept that i have been cheated by india today book club...

sushantbiswas

B-66, STREET-12, SMRITI NAGAR,

BHILAI NAGAR-490020(cg)

Dear Sir,
I had purchased a pair of shoes from your retail outlet name PUR/REEBOK STORE/, at Karol Bagh at dated 12/08/2008 amount Rs. INR 3299.00 . This pair of shoes has been used by me for maximum 50 – 60 days from the date of purchase but I am really sorry to say that the quality had been so bad that its sole tore in that short use only. I am enclosing a photograph of torn sole / shoes for your reference.

When we purchase shoes from a reputed concern like yours we expect perfect quality product where shoes do not wear out so soon. My work does not involve a lot of travelling and I have to throw the shoes although in good condition even after using them for two to three years usually.

i have so many time in your karol bagh store . no budy provide the solution

I would request you to kindly look into the matter urgently and also change these shoes at the earliest.

Awaiting a prompt and positive response


Regards
Arun Panwar
[protected]

Hi big branded fradulent people,

I purchased one pullover from Reebok Outlet in Kalka Ji Delhi(South Delhi) in the month of December 2009. I spent Rs1500 for a new pullover and it was not under any kind of discount or scheme.It was a fully paid product from fresh stock of winter.

Only after 15 days bubbles start to appear on the pullover.I went to the outlet and they talked to me in a very rough manner. They said for next one month it is not possible for us to replace this pullover as the representatives of Reebok they rarely visit to this outlet.
I left my pullover their and they said that we will call you up whenever the pullover would be replaces as it was under warranty of 6 months( problem came only after 15 days).
After this I visited to their outlet for almost 10 times. Last time when I went their the sales person over their they talked to me in a very abrupt manner. he said we have a process and only after that it would be done. his name is Shabbir. When i again told him that give me a final date when to come he again said that we dont have any idea and keep us calling.
He was talking in a very rough and odd way. He finally said that we wont be replacing it at all. If you have gutts then go and repplace it.Moreover Iam a localite of this area. Now it is not possible for you to replace this pullover. You go to any where you want to go we wont replavce it at all.You come with any one come it wont be replaced.

SO NOT ONLY THE QUALITY OF THE CLOTH IS WORSE BUT EVEN THE SERVICE OF REEBOK IS WORST. THIS KIND OF CUSTOMER SERVICE AND GRRETING ARE NOT EXPECTED FROM A COMPANY LIKE REEBOK. BUT NOW THIS IS TRUTH. I WAS A REGULAR CUSTOMER OF REEBOK FROM ALMOST 8 YEARS BUT THIS IS MY LAST TIME.

Regards
Nishant sharma

respected sir ,
i bought a pair of reebok shoes worth rs 3500 from the store in south city mall kolkata . after few months all the pastings came out so i went back with the request of repair. to my dismay , it was said that" we dont repair " .if the after sale service of such a reputed co. is so poor ,i wonder why the customers will come back to u .
kindly look into the matter .
thanking you

ritu jhawar

Dear Sir,

I had purchased certain sim card from you Vodafone on the offer that you will be giving a Reebok Classic Watch worth Rs. 2499/-. On 01/11/2009, I received the watch sent by you. Within 15days of wearing the said watch stop working.On verification it is observed that there was a problem in the strap of the watch. This defect gave me a doubt of the quality of the watch and therefore I took it to my nearest watch vendor to test the quality. I was spell bound to see the internal machineries which is of the quality of the watches worth Rs. 200/- which are sold in this place and are not that of the quality of REEBOK. This clearly indicates that some mischief has been played with regard to the branded product.

The details of the product sent to me are as follows :
a. Article : I18004
b. Size : 1SIZ
c. Packed : 09/09
d. REEBOK CREST WATCH SILVER

My contact details are as follows :
DEEPAK SHANKAR LAWAND
B/2, NAZMA MANZIL ,PEREIRAWADI,
MOHILI VILLEGE,SAKINAKA,MUMBAI 400072
Mobile No. [protected] / [protected]

Email ID – [protected]@yahoo.co.in

I hope you will be kind enough take necessary steps to redress the injustice caused to me and replace with the original machinery of the watch worth Rs. 2499/-.
With regards

I bought the Reebok Easy Tone about a week ago, and i can feel the ball on the bottom of my shoes when i walk. The balls on the shoe are making my feet very uncomfortable, i was wondering if this is normal. The right side is the only one that i have discomfort, the left side is ok.

I haved ordered a reebok fitness kit from india today book club on 8th of march 09 ,they had published there ad in our local news paper "LOKMAT TIMES",The fitness kit was of "Reebok " consisting a track suit , shoes ,bag and a towel ,i had paid them the money by credit card ,but i have not yet recieved it , the most surprising thing is i hav e ordered a Benetton sunglasses on 17th mar 09m that i have recieved on time ,
after giving repeated call at the call center and mail still i have not yet recieved it .

If the management is going through this pls check mail dated 8/13/23/24 june , 04/30 jul , 6th aug ,request you pls refund my money or atleast send the fitness kit
.
MY C C statment entry is as below

Dear Jet Airways Citibank Cardmember,
Your Citibank Card Number Credit Limit (Rs) Available Credit Limit
XXXX XXXX XXXX[protected].00 13945.06
Statement period Statement date Payment due date Available Cash Limit (in Rs)
. 20/02/09 to 21/03/09 22/03/09 14/04/09 10000.00
Sale Date Reference no Activity Since Last Statement Amount (in Rs)
DOMESTIC TRANSACTIONS :
08/03 [protected] Living Media (I 3199.00

17/03 [protected] Living Media (I 1498.00
19/03 AURABR3835 ATM CASH DEPOSIT : AUR 5000.00CR
21/[protected] PAY LITE EMI - 24 EMI-9/24 2908.00
21/03 [protected]@3.50%(42.0%ANNUAL) 1445.45
21/03 SERVICE TAX @ 10.30% 148.88
Total Amount Of Intrl. Txn[s] 6646.84

Any one there, I was given a Reebok watch as a offer for the Whrilpool refrigerator. Now after a gap of 3 months the watch glass has come out and stopped working. I need to know the nearest service centre of the watch in Chennai. Thanks

I have already send email to reebok customer care. But I didn't get any reply /email from reebok.

I have got one wrist watch from ICICI BANK as an offer of fixed deposit.

This watch is in under warranty . This watch signed by Mr. Dhoni.

This watch is not working properly . After sometime it stucked .

I am in trouble. Plz change my watch on urgent basis.

Plz do the needful asap.





Warm Regards,
Rohit Gaur
[protected]

DATE :[protected]
Dear Sir,

I had purchased certain books from you based on the offer that you will be giving a Reebok Classic Watch worth Rs. 2599/-. On[protected], I received the books as well as the watch sent by you. Within 15mins of wearing the said watch, it fell down. On verification it is observed that there was a problem in the strap of the watch. This defect gave me a doubt of the quality of the watch and therefore I took it to my nearest watch vendor to test the quality. I was spell bound to see the internal machineries which is of the quality of the watches worth Rs. 200/- which are sold in this place and are not that of the quality of REEBOK. This clearly indicates that some mischief has been played with regard to the branded product.
During the course of discussion with Consumer Education authorities, I am advised to give an opportunity to the customer care unit of your company before it is published in the newspaper or brought to the TV channel of “JAAGO GRAAHAK JAAGO”.

The details of the product sent to me are as follows :
a. Article : I1663133
b. Size : NSZ
c. Packed : 11/09
d. Colour : Reebok Classic Watch – Black Dial

My contact details are as follows :
CA K. SURENDRA NAYAK, B. Com, L.L.B., FCA,
Chartered Accountant,
2nd Floor, “DAMODAR”,
Pt. Deen Dayal Marg,
Udupi – 576101.
Mobile No. [protected]
Tel. No. 0820 – 2522773, 4294773
Fax No. 0820 – 2522773
Email ID – [protected]@yahoo.com

I hope you will be kind enough take necessary steps to redress the injustice caused to me and replace with the original machinery of the watch worth Rs. 2599/-.
With regards,


CA K SURENDRA NAYAK