Reebok India Complaints & Reviews

REBOCK SHOE — NON RECEIPT OF PRODUCT

I HAVE PALCED ORDER THROUGH ONLINE AND PAYMENT MADE THROUGH CREDIT CARD FOR REBOCK SHOES ( 2 PAIRS). MY ITBC NO. 09901761 AND MY ORDER NO. OGA[protected]. THE ORDER WAS PLACED IN THE MONTH OF FEBRUARY-2009. TILL DATE I HAVE NOT RECEIVED THE PRODUCT AND REQUESTED FOR REFUND. KINDLY DO THE NEEDFUL.

I think you are Mr. Sumanto, is an illiterate person. When you enter the Scratch Card No., it shows two gifts won by you; it does not ask to call at helpline nos. to know the gifts. I think helpline nos. are given in case you face any problem and Reebok is charging Rs.100/- towards handling & courier charges. I don’t mind to pay Rs.100/- towards I have won Reebok Travel Bag and Timex Wrist Watch.

Now a days, if somebody does not know how to use internet is really is an illiterate.

How Sumanto can be illiterate person, he is using the internet and writing the comments about the reputed company and in case, he is found wrong will be in trouble because of cyber crime.

I came from USA after spending three years there. I was working with a retail outlet and we have done several schemes there. In US, all the schemes are codes based, customer scratch the card and submit his code on the website and gift displayed him and he gets the gift at his place. I think this system is made because retailers otherwise never give gifts to the customer and scratch most of the cards themselves.

Reebok — Scam Promo

When I bought Reebok apparel from their store at Oberoi Mall, Mumbai, I was given a scratch card and told it would give me assured free gifts. I had to enter details from the scratch card on a website called click2redeem.com (no www). After giving all my personal details, I was told to call the number ([protected]) of Countrywide Holidays to redeem my gift. They then asked me to send them Rs 100 to redeem my 'free gift'.

I hung up at that point as I am not parting with money to redeem a free gift.

I think it is a SCAM to get personal information for a database.

Dear Samit, In India, people are not that educated that they understand the codes to cross check on the net. Big Bazaar also done the similar promotion that you shop for rs.2500/- and pay rs.100/- to get the wrist watch free but that wrist watch was local brand.

Thank you, I have understood now, how to redeem.

IF YOU MENTION WRONG EMAIL ID, COMPANY MAKE TAKE ACTION AGAINST YOU UNDER CYBER CRIME. THIS BLOG IS TO SOLVE YOUR PROBLEM NOT TO SPOIL REPUTATION OF OTHER COMPANIES.

ALWAYS MENTION RIGHT EMAIL ID, SO THAT COMPANY CAN APPROACH YOU AND SOLVE YOUR COMPLAINT.

IF YOU MENTION WRONG EMAIL ID, COMPANY MAKE TAKE ACTION AGAINST YOU UNDER CYBER CRIME. THIS BLOG IS TO SOLVE YOUR PROBLEM NOT TO SPOIL REPUTATION OF OTHER COMPANIES.

ALWAYS MENTION RIGHT EMAIL ID, SO THAT COMPANY CAN APPROACH YOU AND SOLVE YOUR COMPLAINT.

Has anyone won any other gift other than travel bag & timex watch combo? For my scratch card also this combo gift has come. I think they are not giving any other gifts.

I BOUGHT MATERIAL FROM REEBOK STORE FOR RS 3097 WHERE THEY GAVE ME SCRATCH CARD COUPAN & NOTED DOWN MY MOBILE NO [protected] & ASSURED THAT I WILL GET PASSWARD IN MY MOBILE BUT TILL NOW I DID NOT RECEIVED ANY PASSWARD . KINDLY SEND THE ABOVE. B.NO.000012 DATED 16/11/08 THANKS

Dear Sir,
Ihave purchased REEBOK APPERIALS FROM PASCHIM VIHAR STORE REEBOK, but i am not able to get the web site where to login for the free gift claim.
Waiting for reply.

i have purchased Reebok merchandise from Ashok vihar delhi
and have been given vrification code too. But can't find a way to redeem my gifts

Pl advise how to proceed as site you have mentioned is no help
for claiming gifts

Sir,
I've been a loyal customer to Reebok and I was satisfied with the Reebok products. Last week I bought a pair of shoes worth Rs 3000 from Planet sports, Focus mall, Calicut. I was told that as a promotional offer I can buy any Reebok apparel worth Rs 1000 free. After having a close look at the Reebok appareals in the shop I observed -
1. All the apparels were highly overpriced. (I've been buying Reebok since like my childhood)
2. There were absolutely no choice.

This frustrated me so bad that I didn't want to exercise the offer, but my friend picked up some T-shirt priced at Rs 899, for which I'd not have paid more than Rs 300 otherwise.
Off course as a consumer I feel betrayed and want to rethink about my loyalty towards the brand. But moreover, being a management student with interest in marketing, I fail to understand what kind of strategy this is. The promotional offer is definitely getting it's share from sales and promotion allocations but it is doing the exact opposite thing, decreasing customer loyalty.
I am happy with the shoes but not at all with promotional offer.

Thanks and Regards,
Rupesh Thakare
Batch of 2008-10
Indian Institute of Management Kozhikode

Is it really a scam? I have updated the personal details on the website and got to know about the assured gifts. They are travel bag and a holiday voucher. I think till this point everything works. In case somebody has not received the code (i.e. password), the person should recheck the mobile number/email id that he has provided.
However, I am also not happy about the lengthy process and payment of Rs. 100 towards courier charges. But I guess the right products have been delivered to the customers who have claimed it.

I have won Travel Bag and Holiday voucher. I have received also, travel bag looks Rs.500/- worth and holiday package destinations are huge list which can be availed before sep'09

I was searching google for a bag and suddenly saw this blog. I think people are just spoiling the reputation of good companies by mentioning here and they must be vela kind of people.

I think Neetu, you are right coz people those do not hv time hardly send the forms for redemption but i'm happy coz atleast now a days; there r something in scratch cards rather than empty one. i m a student and hv enough time to write here and send the form for redemption. ok. yeh google bhi mast hai hum find kuch karte hai dhikhata kuch hai.

Hi,
I have got the scratch from rebook after purchasing the apparel worth more than 2500 and i have sent the scratch card, invoice and the a copy of application form which they have asked to download. I have sent it one month back.
I have enter details on the website called click2redeem.com too.
I got a message to my mobile from Country wide stating that Some documents are missing. When I called and ask them they told that i have failed to send the Scratch card. But i am sure that i have sent that Original scratch card allong with other documents.
One sad thing is the customer care people are not responding properly i have to make many calls and after a long attempt only they are picking the phone .
What should i do.To whome i have to carry on this request to esculate this.

it has been 3 months now since i have sent them 100 rupee draft...Countrywide Holidays where r u.

I endorse your view. I also received an SMS yesterday from countryside despite sending Rs 100 that my claim cannot be processed due to incomplete doucs. I have sent the claim form, photocopy of bill and even the Rs 100 they unfairly demanded and still they are shying away from their responsibility..
Shame upon REEBOOK!!!

Hi

I think there is no use to write at here; company has given an email id of the ceo of countrywide in the scratch card. I wrote to them yesterday and i got 5 calls from the senior executives in the company in just 3 hours and got a solution today.

Congratulations to you guys, your handling of ceo emails are really very good.

I bought Reebok apparel worth approx. Rs 4, 000 from their store at MGF mall, Jaipur, India, I was given a scratch card and told it would give me assured free gifts. I had to enter details from the scratch card on a website called click2redeem.com (no www). After giving all my personal details, I was told to call the number ([protected]) of Countrywide Holidays to redeem my gift. They then asked me to send them Rs 100 to redeem my 'free gift'.

I have send DD worth Rs 100, Gift claim request form and scratch card, it's more than 4 weeks but i haven't received any response.

Even I have purchasd Reebok shoe for 3300 and sent all the documents and Rs. 100 DD to the Countrywide. Its been about two months but no response from the company. Is there anybody listening...

sir,
i have perchaged reebok apperials from paldi, ahmedabad, gujarat worth rs 3048.00 and i had to enter all my details from scratch card and coupon no.also on a website click2redeem.com but i didn't get any responce on my mail address or in my mobile no.so cant find any way to get my gift.
also i have only 2 months to get it, so plz give quick responce to me...thanks.

I have won Travel Bag and Timex Watch. I have received also, watch price is Rs.550/- and travel bag seems rs.400 to rs.500

I will suggest to email them to process fast. But there is nothing to worry, people are getting their gifts


Reebok apparel — free gift website does not activate

the site which has been assigned for dispersing the free gifts does not respond, there are 3 steps and the activation does not proceed beyond the step 1.

Mujhe lagta hai ki neelam kapur ki complaint geniune nahi hai, kyon ki main form courier karne se pahle confirm karna chahta tha ki usko gift mila ke nahi par mere emails ka koi jawab nahi aaya. Main inke office personally gaya aur mujhe on the spot dono gift mil gaye.

I made purchase on 30th November, 2008 and till date after over 2 months nothing is received. And I lost 100Rs. extra.

They were to send me travel bag and Timex watch.

Countrywide is cheater...infact all holidays companies are cheater. Everybody know that. Yet I paid 100 as gambling and as in gambling lost.

This is not something expected from Reebok. If they are appointing somebody, Its their responsibility to make sure to send. But they are no different than Unitech DLF or Satyam

+[protected],

Guys this is the phone number of reebok... call them and complain

And these are the emails of their employees


vaibhav.[protected]@reebok.com
puneet.[protected]@reebok.com

Hi

I'm from Countrywide, please call me at [protected] or write at [protected]@countrywideholidays.com, I'm sure, your issue will be solved asap.

hi

sir

1. please give me a mail regarding
a) where to mail u
b) your contact no
c) your postal address
d) how to redeem my gift a) travel bag b)holiday voucher
e) confirmation letter after getting my draft
f) what are the facilities in holiday voucher
g) advise your marketing officials to touch with us as we are regular customers

My complain is against zodiac company .i have received a rs 500 GIFT VOUCHER from the zodiac company .i received this on 19/03/09 .It was valid til 20/03/09 .i had no time with me .somehow i went thinking it was not a small amount.when i went to the store they told me that it is a Z3 VOUCHER .(a new brand of zodiac).i was asked to pick up only Z3 stuff.i agreed to this .now to my astonishment i was shocked to see the prices starting from 1600 onwards.to add to this i was informed there was nothing for rs 500 and that ONLY shirts were available . i really dont understand the meaning of a gift voucher if the consumer ultimate has to pay and that to over 1000 + with no choice left . i really pity these companies who are exploiting the innocent customers loyalty.eventually they are at a loss in the long run because they are playing with our emotions.they are cheats and frauds.i even requested the staff if i could pick up something from zodiac after all the brand z3 belongs to zodiac .i was refused straightaway inspite of being a perennial customer.i dont feel like going to that store because of their rude behaviour and feel like discontuning wearing zodiac clothes because of their attitude towards it clientele.its seems they are just bothered about money and nothing else .it a sure pity .this is a real experience and this is surely not done .poor customers should not be sidetracked like this cause ultimate they are the god and they are the ones who buy their companies goods.i would like some kind of cooperation and couterous behaviour from the staff .ONE MORE THING COMPANIES WHO ISSUE VOUCHERS FOR THEIR OWN INTEREST CLAIMING THEM TO BE GIFT VOUCHERS WITH NO CHOICE FOR CUSTOMERS IN TERMS OF VARIETIES AND OTHER SUBSTITUTES IS SURE A FRAUD COMPANY .THIS IS VERY PITIABLE.

I WOULD LIKE U TO HANDLE MY PROBLEM AND GET A SOLUTION OUT .WHERE SHOULD THE POOR CUSTOMERS GO TO GET A SETTLEMENT OF THEIR PROBLEM .IT ALWAYS FALLS ON DEAF EARS? I AM HOPEFUL OF A SOLUTION.HERE .

my addresh chain singh rathore [advocate] D105 nand puri hawa sarak near 22 godam pulia jaipur [rajsthan] mob.[protected]
my ref.Id 929031

sir I have to submitt my coupon & scratch card no.on click2redeem.com but I don't get register site so help me immedietly.

Please call me at [protected] for any problem. I'll solve the problem immediately.

I want claim form.but I can't get it

hi sir /madam
as per the given info on my company product-
coupan no.-24077
scrach card no.QLJGP4707759

have some gift item like TIMEX WRIST WATCH N + REEBOK TRAVEL BAG, but i hav'nt recieved yet plz make it fast as soon as possible since it has been passed six months. i will be very grateful to you and i am yours.

rahul
([protected])
[protected]

I mohd akram bought a reebok shoe from baraiely for a frind and unfortunately the shoe was small in size since i live in aligarh so i called the person from where i bought the shoe and i told him that the shoe is small in size so he told me that i can bet the shoe changed from any shoe in aligarh s o went to Dolly sports 3/255B bigsi bawan ramgha road aligarh now the treatment i got was a bad one he was treating me like a fool and even connected him to the person i bought the shoe <baraiely> he to told him that he should change the shoe. I want you take a action against him.

sir,
its not a complaint
i just want to have the business service number
please send that to me

i am win by tavale bag

I have purchased a nokia 7210 mobile handset from Gopinath market, delhi Cantt. on 15 Jan 10. however, there is no site opening with an address http://click2redeem.com/TMS. Request Clarify whether this is really existing or not or should I go for complaining in consumer forum. Forward detailed write up as to how to get my gift a) travel bag b)holiday voucher

i did n get the gift

. please give me a mail regarding
a) where to mail u
b) your contact no
c) your postal address
d) how to redeem my gift a) travel bag b)holiday voucher
e) confirmation letter after getting my draft
f) what are the facilities in holiday voucher
g) advise your marketing officials to touch with us as we are regular customers

I baught a mobile from mobile store they gave me sratch card that i have won holiday voucher & Reebok travel bag but when I log in the redeem it is shown that coupan no. serial no. is not valid. so should i do just trell me. how i can claim it

gift

I have purchased a nokia mobile handset from The mobile shop, orbit mall, Indore on Jan 14. however, there is no site opening with an address http://click2redeem.com/TMS. Request Clarify whether this is really existing or not or should I go for complaining in consumer forum. Forward detailed write up as to how to get my gift a) travel bag b)holiday voucher.I also wants to know whether my coupan has been registered or not?
my coupan no is- 034268
scrach card no.- TK[protected].
Kindly inform me the earliest... otherwise i have decided to take a legal action against the betrayal.
Thanks
my contact no is-[protected]

I have purchased a nokia mobile handset from The mobile store, topy bazar gwalior on Jan 29. however, there is no site opening with an address http://click2redeem.com/TMS. Request Clarify whether this is really existing or not or should I go for complaining in consumer forum. Forward detailed write up as to how to get my gift a) travel bag b)holiday voucher.I also wants to know whether my coupan has been registered or not?
my coupan no is- 035968
scrach card no.- TK[protected]
Kindly inform me the earliest... otherwise i have decided to take a legal action against the betrayal.
Thanks
my contact no is-[protected]

gifts won should given there itself.

come & join

I have purchased one Samsung C3212 from The Mobile Stores on 2nd Feb '10, Kolkata and got a gift voucher where after scratching I found written gift items Reebok Travel Bag and 3days and 2 nights holiday package.The HTTP mentioned in the given card after logging I found no place to enter my scratch card coupon no TK[protected].
Now the only option left is to complain in consumer forum.

I have purchased one samsung E1410 from the THE MOBILIE STORES on
january 16th in vijayawada and got a gift vocher where after scratching I found written gift items Reebok Travel Bag and 3days and 2 nights holiday package.The HTTP mentioned in the given card after logging I found no place to enter my scratch card coupon no TK[protected].
Now the only option left is to complain in consumer forum.

sir,
My registration is not done. plz guide me regarding this problem through my email add.
Thank you.

When I am entering my Promotional card No it is showing wrong No. Please guide me from where could I get the correct No. My Promotional Card No, is TK[protected] and Serial No is 006577.

Thank you.

I brought a mobile blackberry phone from The Mobile Store at Ansal Plaza on February 20, 2009. I got a copy of the gift voucher with two assured gifts (a) Reebok Travel Bag and (b) 3 days / 2 nights holiday.
On getting into website Click2Redeem.com/TMS and after giving my email address and mobile numbers it asks for a email and mobile activation codes. I think this is a fraud and I am going to complain to consumer forum. The intention is to get your email id - and there is no GIFT.

My scratch card no is TK[protected] and mobile # [protected]. I am an Advisor to Finance Ministry and my complaint will go a long way.

sir,
I purchased a SAMSUNG mobile from Mobile Store Kullu (HP) and gpt a scratch card. IWhen I filled the card no. for its redemption on website http://click2redeem.com/TMS, the caption appeared on the screen "Invalid Card no." Please let me know wheather it is valid promotion offer or not.

hi sir /madam
as per the given info on my company product-
coupan no.-025886
scrach card no.TK[protected]

have some gift item like REEBOK TRAVEL BAG, but i hav'nt recieved yet plz make it fast as soon as possible since it has been passed 10 months. i will be very grateful to you and i am yours.

I have a purchased the sumsung mobile corby from mumbay mobile store.

I have two gift win Gift No 1 Reebok Travel Bag & Gift No 2. 3days/2nights holiday.

But not the open your not mail.

Please halp the mail open & my serial No.

hi i m wasif siddqui

hi i m wasif siddqui

i purchased one mobile 6303 from mobile store, sion, mumbai. they gave me voucher and i won two gifts one is travel bag and another is holiday gift for three days and two night. i went to open the website click2redem.com/tms but no web site found. shall i assumed that i was deceipted by company or what to do?

i am not being fill up the form.

i get a scratch card of reebok travel bag from the mobile store.how i shall get this bag??

I have purchased a LG BL20V mobile handset from The mobile shop, model town Ludhiana (PB), on March 03. however, there is no site opening with an address http://click2redeem.com/TMS. Request Clarify whether this is really existing or not or should I go for complaining in consumer forum. Forward detailed write up as to how to get my gift a) travel bag b)holiday voucher.I also wants to know whether my coupan has been registered or not?
my coupan no is- 176045
scrach card no.- TK[protected].
Kindly inform me the earliest... otherwise i have decided to take a legal action against the betrayal.
Thanks
my contact no is-[protected]

have a purchased the LG mobile from pune mobile store.

I have two gift win Gift No 1 Reebok Travel Bag & Gift No 2. 3days/2nights holiday.

But not the open your not mail.

Please halp the mail open & my serial No.

6728d

I have purchased a nokia 7210 Supernova mobile handset from Patparganj, delhi .And registered some info on site as stated with an address http://click2redeem.com/TMS .i also called up there n they told me the processing time will take 45 days but its around 2months and still i have not recieved my gift (Reebok travel bag) even no updation i got from there..It is very unpleasant situation for Customers.
Kindly inform me regarding same ASAP... otherwise i'll surely take a legal action against you people who are making fool of the Customers.
Also keep in mind it will widely affect the Reputation of your Organization.
Thanks

I have won reebok travelbag and 3days/2night holiday package

sir,
i have purches samsung mobile model name corby txt imei no is [protected]/6 01 on mobile store 7/2/2010 at gurukul road ahmedabad gujarat my complain i am not recive free gift reebok travel bag iam submited all prociger is done please reply me on email

I have received one sms that ( dear member, u r rewarded a loyality voucher of Rs. 2000/-, claim this voucher against our spl reebok combo-sports shoes n travel bags worth R

Dear Sir/madam,

I had bought a reebok shoe in the month of nov, 09 from your East End, Bangalore Out let.
Within 2 months the condition of the shoe is not wearable.
Though it is a offer price shoe, nobody could expect such type of bad quality from reebok, the street side shops are at least giving a warranty of 3 months.

I lost the bill somewhere and could not able to find it.

Felling very regret to say that now reebok is selling products with its brand name not with its quality.

Customer are losing faith on this brand

you can contact me on

Mob no [protected]

mail id: hapas.[protected]@gmail.com

Expecting an early response from your side
Regards
Subhashis Kantha

i am vanara bhavesh himatbhai. and i win scratch & Win assured gift. and i was participate in radio mirchi at the Ahemedabad. How can i obtain my gift like as reebok travel bag. thats why how can i go destination in my city. hence i reacive my gift. also i say that holiday voucher proceed tell me. like that also paid you all expense or my self. hence pls give me information regarding issue. though contect to me by phone otherwise e-mail address. [protected]@yahoo.co.in




regards with,
Bhavesh vanara.
[protected]

I have bought a reebok Rockfort Sandal product code:K54905 in your showroom R.R.Associates, Nungambakkam, chennai on 11/12/2010.I found a defect on both sandals and took it to the retailer on 20/02/2011 i dint get feedback till 26/02/2011 then they said that they will paste and give. How can it be accepted. I am using only in weekends only 2 months completed now itself there is
defect. While buying they said within 3 months its replacement but now they are not ready to replace.
Pls take a necessary action to replace the sandal. Till now i dint get the pair. I dint took the old back from the retailer. I am not getting a proper response from the retailer. I am fed up with your service.

Reebok apparel — FRAUD COMPANY

HELLO FRIENDS DO NOT BUY ANY REEBOK GOODS THEY ARE JUST WORTH OF 400 RS AS DEMONIATION THEN THEY HAVE COUPONS WORTH 4000 RS WHICH IS WORTH 200 RS ONLY ...THEY HAVE EXAGERATED THE PRICE AND SHOWING OFF AS A BRAND IN THE MARKET....................FRAUD COMPANIES LIKE COUNTRYWIDE HOLIDAYS AND LOTS HAVE BOUGHT COUPONS AT THE ARET OF 200 RS EACH AND THEY ARE SELLING WITH MERGED COMPANIES AT A VERY HIGH PRICE OF SAY[protected].RS

with due to respect i beg to say that i am arun vikram singh i was bought one pair of Reebok shoe from 167-H Q167 infantry brigade SHAHJHANPUR U P (INDIA) that bill no.007792 DT 14/08/2008 the shoe index no.048539Y assorted joggin but that shoe was damagged after five month so please suggest for replacement that shoe thank you your customer Mr Arun vikram singh C/O DR.Masiullah khan Deppt, of Geography G F COLLAGE SHAHJHANPUR UP INDIA (PIN 242001)

Reebok — Floaters smell badly after use for about 30 minutes

I bought a floater from your outlet at Kanpur. The product code is R890198. It is a red floater bought on 28/05/2008. When it is used for about 30-40 minutes, they start stinking very badly.
Iwould like to get my floaters replaced.

Regards,
Vatsal Jaipuria

hey bro same problem i m facing...
i really lost trust from reebok..
after paying 2500 also i had such problem n not only this shop from marathalli in banglore, give me very rude reply when i asked solution for this...

Reebok Shoe — Shoe pasting

Dear Customer Care Officer

I bring to your notice the sequence of events which are self explanatory in eroding the confidence of a customer in reputed brand like Reebok:

I have been purchasing and using the Reebok Brand shoes including accessories for last few years with a confidence that it is the best availble brand in India. On the same pretext I purchased a shoe around one month back from one of your franchisee outlet in Noida.On using the shoe for the last few days one day I found that both the shoe have opened up from the pasting side.On visiting your franchisee in Noida(U.P.) and pointing out the defect I was bluntly told by your franchisee.

After going through this very unfortunate sequence of events I have now decided not to use Reebok Brand in any form nor would I recommend this Brand to others.I would also suggest you to appoint your franchisee outlets after due diligence in order to protect your brand name and your reputation. Rigidity and Rude Behaviour of your franchisee outlet employees would only tarnish Brand Image and Reputation of your Company.


If you really feel concerned about this mail I atleast expect a reply.

Thanks
Ram Ji Soni
N-100, sec-12,
Noida
[protected]

Reebok — sole pasting have come out

I purchased reebok shoe about one year back the sole have come out it needs pasting but none of the dealer is reday to accept the shoe for repair they want me to show the bill which i do not thing people keep for small item like shoe the delers attitude is pathaetic on eword DO NOT BU REEBOK PRODUCT

rajan babbar

same experience i feel when i go for same complain even though i had bill also...

reebok,shoes — pasting of shoe sole

Dear sir,
I have bought a reebok shoes from Cannaught place in Delhi on 03 jul 09 with the believe that the product will last properly. After one week of jogging i could see the front portion of the shoe sole is coming out due to bad pasting of sole. I have its bill with me . .since i am posted in Jammu and Kashmir i would not be able to go to that dealer now . . .i try to contact on them through phone but not getting and its an authorised dealer of reebok.You are requested to advice me what should i do in this case . .as soon as possible...




Lt A P Abraham.

Reebok Shoes — Problem in Sole Pasting

Dear sir,
My cousin Rita Khant is staying in Atlanta USA, She is working as a manager in one of the Walmart store. She purchase Reebok Shoes for me & my wife in Dec-2011 and take it to India for us in Jan-11. within 4-Month i have problem with sole of shoes. kindly refer Photo. i request you please inform me from where can i get replacement of same. please reply me on my mail id [protected]@yahoo.com

To
Reebok,

I bought a reebok bag(Morris sport kit) for Rs.1199 and it has started tearing from many places..I have hardly used it for a month..This was not expected from brands like Reebok..it is pathetic..

I bought a reebok pair of shoes-court queen for Rs.1299.00 and reebok bag-creto waterproof messenger for TRs.1999.00 on 20.11.08 . The colour of the bag lining isunning and and it has become unusable.Moreover my frre gift has not yet come inspite of making the payment

To.
Reebok Customer care

Sir,
I have purchase Reebok shoes Stock No[protected] Active Sport LP White for RS. 1990/-as a fresh piece (Not form Sale or any Discount offer) on 14.06.2008 vide bill No S7/7097 from Reebok Showroom, Shreem Shalini Mall, R.C.Dutt Road, Vadodara (India)along with Shocks & Rbk Cap.
Within the month I found that the pasting from the sole of my shoes was out in the month of July itself. I immediately contacted your Showroom, they have advice me that they will repair it instead of replacement, & accordingly he repaired & delivered after 45 days i.e. in Sept. 08.
Now again the condition of my shoes become worsen from the same place, and we reapproach your showroom for replacement, since the defect was same on 10.02.2009 vide customer calim form no 9312. When I inquire I came to know that company has rejected my claim on the ground that “OUT OF WARRANTY” on 18.02.2009 by Mr. Amit Claim officer at the Company Centre.
I am unable to understand that the defect in my shoe was notice just after one month from the date of purchase, & accordingly I have done what I am supposed to do, But at this point of time such defect in my shoe is not expected from Global company like REEBOK, which is manufacturing the Quality product world wide. My request to you that I want replacement of shoes, as it is not matching the international quality in manufacturing. Hope you will do me fafour.

Thanking you

Your truly




Chandrakant Upreti,
62, Manhar Park,
Novino – Tarsali Road,
Baroda (India) 390 010

Mobile[protected]

Dt 24.03.2009

I just received oiffer with sodexo for free gift of Reebok bag with handelling charges 495/- before placing an order i have gone thruogh various comments by many people which is really disgusting, so i have decided not to go any free gift provided, which is very much pooooor quality.

I have puchase a reebok bak (P.Code I10734) from Reebok Match Point, rajpur Road Dehradun vide bill no. 6320 dtd. 02.02.10 of Rs. 699.00. (In Discount Offer).
Within the 2 Months it has started tearing, I immediately contacted your Showroom, but they refuse to register the complaint.
I didn't expected this from Reebok brand. Please take the necessary action.

Ritu Agarwal

watch is not working

Ask me bajar in order rebok watch but watch is not properly working .

Reebok — poor pasting of sole

This is really a very bad experience with the world reputed company
"Reebok". I got a pair of floaters from a shop named "FUSION THE SHOE
PARK"
318, M.G. ROAD, OPP. KUMAR PLAZA, PUNE-01 PH.:[protected]
The shoe code number :[protected]BLK/RED-REEBOK-GT-7
After complaint for the first time under warranty i was told that it
has been sent to a company but i got it being pasted with the local
person. After 4 days o[censored]sage both the soles again got unstuck. The
second time after sending it to the company.
They agreed & accepted the shoes and gave me the complaint no., saying that the shoes will be replaced after company's inspection within the week, but till date no action has been taken, and the attitude of their staff towards the post sale problems is pathetic .

For a reputed brand like Reebok, this sort of post sale service is not acceptable .

I hereby request the company to replace the shoes or refund my money.
I was told to give 25% of
the MRP.+ The increased price of the shoes.
This is really a bad experience with reebok.
My phone number: [protected]

I am facing a very similar problem with the same model of shoe. It seems Reebok is facing a quality crisis. 2 of the 3 pairs of shoes I bought in the "40% off-flat" sale have almost given away. I had to give the floaters for pasting a second time today and I am sure the next time they "repair " the floaters they will be in the same condition. I am thoroughly disgusted.

one shoe has got very very lighter than the other one
I purchased reebok shoes no r-138415 vide inovice no-3770 dated 30.4.08 of Rs. 2690 from Reebok at E-2/236, opp pillar no-171, Shastri nagar, Delhi-52
but after one and half month use the colour of one shoe has got very very lighter than the other one. both shoes are looking different colour shoes. i went to the showroom and complaint about it. they asked to leave the shoes to them for one week, they will rectify the complaint but after one week when i went there they said sorry your complaint cann't be ractified, u go to Woodland showroom and buy the polish and polish the shoes myself to rectify the complaint.
sorry to say is this the way of entertaining a complaint in reebok. i anyhow arranged money to buy such expensive shoes but i am very disappointed with the brand of reebok. i came back from there and don't know what to do now.

Hi I am Sumeet Gupta from Yamuna Nagar, Haryana. I bought a Reebok Shoe pair from Hooda Enterprises Sector 17, HUDA Jagadhri vide bill number 6388, dated 31/10/08 for Rs 1999/- Within 15 days o[censored]se the pasting of sole from front and and right side of shoe has started ripping off. I insist to change the shoe but when i showed the shoe to the showroom people they said that i should get the shoe repaired on the first chance but i said i want to get it replaced. Such a big international company should comply with quality and should give the customer satisfaction priority.

To,
The Manager
Reebok
Noida


Dear Sir,
I had purchased a bag from your retail outlet name DELITE SHOES, at Shankar Road Market, New Rajender Nagar, through Bill No. 21339/1699.00/INR dated 14/08/2009 amount Rs. INR 1, 699.00 . This bas has been used by me for maximum 14 – 15 days from the date of purchase but I am really sorry to say that the quality had been so bad that stitches are coming out from both the handles of the bag.
I always prefer to for NIKE from the beginning, but this time I tried REEBOK first time and I have got a very bad experience. This bag was given to me from one of my friend as a birthday gift first time & she’s really feeling bad about the experience which we have. When we purchase a product from a reputed concern like yours, we expect perfect quality product where bags do not change out so soon.

I would request you to kindly look into the matter urgently and also change that bag at the earliest.

Awaiting a prompt and positive response.


Thanks & Regards,
Sunil Kumar Baloni - Talent Acquisition
Wipro BPO (A division of wipro Ltd.)
239 Okhla Phase III, New Delhi - 110020. Phone: +[protected] || Fax: +[protected] || email: sunil.[protected]@wipro.com

dear sir,

We have been purchase Reebok shoe from south extn.-I Delhi . Both shoes different fabric and different color. I'm visit 2 or 3 time Reebok showroom but they have not give us detail.

Please do needful.

GAJRAJ
[protected]

I purchased so many goods from reebok india company(sukrit polymer)157kapil vihar pitampura delhi-110034 on 29th september 2009 bill no 549 he give me double your money offer my booklet code is 421671 and redemption code is 5434186 bt now when i gone to purchase good from the shop keeper i give my coupon booklet and they are saying that this booklet is blocked by the company and we request u to unblock that booklet.

This is really fee bad Since Reebok is my crush Product and for the very first Purchase of Reebok i have faced this type of a problem no i have no Choice coz Reebok India realy Dont care about Consumers at all this way Reebok Brand where stand i will suggest to all our Indian Personalityies Not to Campaine ADs Of product like this

(1) That on 30/06/11 my client namely Mr. Anil Sharma went in the showroom of reebok located at 2/1 Old Court House Corner Tobacco House Kolkata- 700001. Show Room Name (MAYUR) and purchased a shoe of reebok company paying Rs.3599/- as the cost of a shoe the above showroom issued a Invoice receipt bearing no. 2889 dtd. 05/02/11

(2) That it is pertinent to mention here that in the first week of february 2011 within One months of purchase a measure defect came in the shoe immediately my client went to showroom and made a complaint before the manager of the showroom about the same

(3) That my client Was asking for the Replacment but the manager in the showroom said that sir it will only can be Replaired Pasting will be done from our Delhi Factory i was surprised that Reebok has a factory here in india too any ways after words manager said if teh same problem will occered it will be replaced but again after three month Pasting will be out from teh Said Shoe My Client visitited the showroom and ask for the replacment but my clint was asked which manager said that it will be replaced he left the job and it can be only repaired but sorry to say that the manager of the said showroom did not agree even they were not ready to entertain my client and they refused my client aggressively and said that defect of Soule does not cover under warranty Under Discounted Product but my Client is not Purchased a Secounds Product Nor Repaired Product its Mean the Product it self has a Manufaturing Defect nor informed during the time of purchase.

(4) That the manager of the above said showroom is informed on through the legal notice dtd. 30/06/11 to take necessary action in this matter within two weeks from the date of receiving of this legal notice
if there is no action taken within the given time my client has no any option accept to take the shelter of Hon’ble court

Hello Frnds,

Two months before i bought a pair of shoe worth INR 5600/- from Panipat, Haryana and these shoe has not been used more then 15-20 times in this period.
Meanwhile this period the net of the shoes has been damaged and when i went to Rebook showroom, they refused to change that shoes.

Kindly suggest me what i need to do.

moreover, the warranty of that shoes till 4th- August-2011.

br//
sandeep kr.

To,
Manager
Reebok
noida

Subject: Quality complaint.
Dear Sir,
I had purchased a pair of shoes from shop No 1, city square mall, Raja garden, New Delhi through bill B7-13806 dated 19/10/2007 amount Rs. INR 1, 500.00 . This pair of shoes has been used by me for three days from the date of purchase but I am really sorry to say that the quality had been so bad that its sole tore in that short use only. I am enclosing a photograph of torn sole / shoes for your reference.
When we purchase shoes from a reputed concern like yours we expect perfect quality product where shoes do not wear out so soon.Our hard earned money getting drained away in such way is demoralising.I do not request you to replace it or refund but please ensure that shopkeeper at least know how to behave with the customers.
Awaiting a prompt and positive response.
Thanking you,
Major siddhartha
[protected]

I have bought Reebok shoes before in 2012 in sale 50% off but I kept didn't wore them. Now when I checked them in January they had scratches on them and the color was also removed from some sides.But now I wore them regularly.I just want to know why this happened to my shoes.My whole family is using Reebok from many years.But they don't had problem like this . Now how to repair it. Now they look ugly.

Footwear quality is wrost

I unstuffy with your reebok customer service
I face quality issue in my shouse and i try to call centre but the number given on net it is not contactable
Contact me if you are not contact to me i went to cunsumer forem
Plz contact mob. [protected]
[protected]@gmail.com

Hi,

i totaly agree with the bad quality of Reebok Shoes. I bought a DMX Max shoes for Rs.5, 340 on Aug 28, 2007 from Authourized Reebok Showroom, Trivandrum, Kerala and i wore it hardly a few times and had to go to the US for 6 months but there the sub soul came off from both the shoes and the inner cushion started coming out like white powder. I came back last week and mentioned this to the dealer but they said the company denied to take this as it's already 1 year since the purchase and they showed helplessness.

i strongly recommend not to buy Reebok Shoes anymore. It would have been better if i bought a shoes for Rs.500 :(

-Balaji

I purchased a sandal of REEBOK on 22/12/07 from PRAYAGA ENTERPRISE KOCHI, Kerala for Rs 1090/-.the authorised Showroom of REEBOK.The sole of the sandal has come out and approched the showroom and they relectant either to repair or replaced the sandal.
please let me know how i will get the sandal repaired.

Regi C George
Flat 101/I, Easland Enclave
Elamkulam, Kochin 20
Kerala
Ph[protected]

I too had a similar experience, I bought a Reebok running shoe for Rs.2490/- on 24.12.2008, but of the sole of the shoe came off after some 10 to 15 outings, though the showroom owner M/s Prayaga Enterprise, M G Road offered me to replace the damaged shoe, nothing has happened so far .

I too had a similar experience, I bought a Reebok running shoe for Rs.2490/- on 24.12.2008, but the sole of the shoe came off after some 10 to 15 outings, though the showroom owner M/s Prayaga Enterprise, M G Road, Kochi, Kerala, offered me to replace the damaged shoe, nothing has happened so far .

Mrs. Neeta Dembla,
3A/13, Sardarpura
“Sughand House”
Udaipur 313 001.

To,
Customer care
Reebok shoes

Reg: Complaint with regards R239211, 8.5 Walking Shoes.

Sir,
First and foremost I would like to bring to your notice that much before your retail out-let was established at udaipur, the undersigned and my entire family are your permanent patrons and would make our purchase of your brand of shoes from Ahmedabad, exclusively. After your retailout-let at udaipur M/s. Chetak Sports, 17, Nyay Pati, Near Court Circle was opened we have regularly been purchasing our footweat for the entire family from them. This can be well verified from M/s. Chetak Sports, Udaipur.

It is regretted that on[protected] I purchased a walking shoes vide M/s. Chetak Sports VAT Invoice NO. B7-3012 for Rs. 1990/- on the very next day it was observed that the rod fitted in the pair of shoes at the ankle was defective and was hurting the ankle. Immediately I went to the Retailers, who on examining the shoes agreed to replace the pair . but on wearing the other paid again the same defect was observed, hence I left my brand new pair with the Retailer, who assured me that it would be sent to the company and proper replacement would be made.

It is very surprising that inspite of the fact my complaint has been recorded as complaint no 324 dt.[protected] on the customer claim form, by your dealer, my claim has been rejected vide claim / service report receipt no. 324 dt[protected], which is totally unjustified, and preposterous in my opinion.

I would once again like to bring to your kind notice that we have ever been your most regular customer and we belong to a very reputed business family o[censored]daipur. This fact can also be verified from your dealer and all and sudry of the city.

Your attitude of rejecting the claim is highly objectionable and has set us thinking as to what action we ought to initiate against your company for your uncouth behaviour. As a matter of fact the money paid for the purchase is not the critarian, but your high-handed attitude has forced me to write this strongly worded letter.

I now lastely request you to please look into the matter, and ensure that in case this is a manufacturing defect ( as admitted by your local dealer ), I am prepared to purchase another pair by paying the difference in cost. In case you do not do the needful fortwith, I shall be constrained to take the matter through my legal counsel, but your most un-businesslike attitude is just not tolerable and I am prepared to bear the costs of legal action for proper redressal, which plwase note.

I await immediate response, before I seek legal redressal.
Cc. M/s. Chetak Sports, Udaipur.

i purchased pair of reebok shoes from reebok outlet on 20/11/09 from banglore marthali outlet in less than 2 months the sole of shoes is coming out which is very much unexpected from such a big brand like reebok. i have purchased branded product in Rs2500/- keeping in mind that it will last longer than local product but now i dont know what to do should i keep on mailing for after sales service or i go to court for legal action.
thanks & regards
PRASHANT SACHDEVA
DELHI
[protected]
DATE 12/01/10

Reebok Footwear — wrong supply

my invoice no. : TRNPL/DLI/10-11/334532 invoice date 10.03.2011 order no. is 352104 order dated on 08.03.2011 membership no. is BIT[protected] tracking Id 699063 consignment no. LD1762476

you are supply me one tracksuit, one mtv goroadies sunglass reebok folding bag, Numero uno wrist watch black and reebok lite spped shoes
after opeing the box i found you are supply only left foot sboe and no. is 10 i order for 7 no. and complete pair of shoes but u r not supply, u r only one (left foot) shoe is supply and that no. is also wrong.
you are therefore requested to supply me a complete pair of shoes of 7 no. immediately.

sandip pardhi

Reebok — Wrong supply of the shoes

Invoice No: TRNPL/DLI/[protected]/138916 Date:[protected]
Order No: 53932 dt.[protected]
Consignment No: LD1863808 Tracking ID: 920707
Web No:[protected]
Membership No: BIT[protected]

It was as long ago as on 14/6/2011 that I have sent by courier the pair of Reebok shoes both meant for the right leg and requested you to send a right pair and filed an online complaint on 21/6/11. To that complaint you have replied me on 28/6/11. On telephone contact with your operative and in your reply to me, I was told that the right pair of shoe would be sent within 1-2 weeks that is by the 7th of July. Today it is 22nd of July and still you have not sent the right pair.
It appears that there is cheating involved through false advertisements and more false promises. Please do not drive me to make a police complaint about your fraudulent operations. Please reply and comply without any further delay.

Hi

From Where Did You Purchase The Shoes that was Reebok outlet

Hi I am Sumeet Gupta from Yamuna Nagar, Haryana. I bought a Reebok Shoe pair from Hooda Enterprises Sector 17, HUDA Jagadhri vide bill number 6388, dated 31/10/08 for Rs 1999/- Within 15 days o[censored]se the pasting of sole from front and and right side of shoe has started ripping off. I insist to change the shoe but when i showed the shoe to the showroom people they said that i should get the shoe repaired on the first chance but i said i want to get it replaced. Such a big international company should comply with quality and should give the customer satisfaction priority.

I think it was the way you used the shoe if would have used properly it would have lasted long.My last shoe lasted for 10 years.

Company should replace the shoes if consumer denies repair and Kaustubh u shud send ur shoes for guinness book of world records. This shoe of yours shud also be gifted to museum. One question:- when u go outside do u wear shoes on ur feet or keep thm on ur head so u can use thm longer and then boast about it on ur posts? Please make sure u make a blog for ur shoe and also place some pics o[censored]r shoe as well...take care o[censored]rself and ur shoe(ofcourse).

i want a job at your retail store at kolkata.my experiance is i worked at bata india limited as a sales man during 7 years .my qulification is graduate . dete of birth :14/07/1982.i have the ability to acive my seals target.if you give me a chance then i shall be very greatfull to you.

i agree with all the coplaints because i have same problem with reebok that i had purchase shoes before 4months and than after some time i saw that my right side shoe is open from net and the inner side of my shoe is looking at that time i was shoked that why i purchase shoes of reebok company so i am very sad because i spend 2400 rs for shoes and that was my very big collection

I purchased a pair of leather shoes from Jallundhar Reebok store in January 2008, when after around two months when i tried to clean it with cloth the color one shoe has changed
I am really shocked a company having such a good reputation, how can they cheat their consumers like this. I really dont understand why we pay such a big hard earned money on pair of shoes.

Dear Sir,
We have purchase one sandal with your brand name Reebok form REEBOK KUNAL, RELIEF ROAD, PATHAR KUWA, AHMEDABAD-380001. PH.NO.[protected] against his Invoice no. 163 Date :- 8.06.2008 Item Code –[protected] shoes Size No. 8, M.R.P. 1590.00 Rs. after Discount we purchase 1193.00 Rs.
We regret to inform you that i have use this sandal for only two days and it’s sole of the sandal is broken and comes out it is surprising . We have complain to your authorize shopper Mr. H.J.Nandeer ( Reebok Kunal, Ahmedabad.) But his not reply properly & his behavior is not good. I request you to replace it immediately or give back money with in three days otherwise we have take the help consumer form.

We are enclosing herewith it Invoice copy & your authorize shopper statement in writing.

Thanking you,
Hitesh J Shah.

I had bought Reebok shoes from Great India Place at Noida and just after 5-6 months of casual use, the inners started wearing off. when I took the shoes to the store, I was told that the company does not place warranty on the inners. this was hillarious and astonishing.
After hanging me in limbo for full 20 days, the store manager told me to take back the shoes. I feel cheated that after charging such a big amount, A company like Reebok sells shoes with inferior quality and delivers rubbish material in our country. Had it been US or Europe the shoes would have been replaced, No questions asked, But I beleive Reebok considers Indian customers taken for granted. There is no customer addressal system and the quality of the shoes is pathetic. Rest assured, I would not buy from Reebok in this life time.
Instead of signing and paying Bipasha Basu etc. Make the right shoes first.

sir i spend 2600/- from my pocket money i feel very upset about rude behavior of our franchises deepika traders kurrushetra road kaithal
please give me reply so i can trust on our company


Thanks
# 4 h .b .c.
ghula road cheeka distt kaithal
haryana
ph:[protected]

Reebok Shoes — Poor Pasting, Leather

Respected SIr,
I am not sure if i should be giving you the same respect which is so devoid with your Factory Outlets people. I purchased my shoes on 24th April & on the 8th day my shoes' pasting had come out. I went to the Factory Outlet (Sports n Fashion, at "Opp. Monginis Cakes, Hari Niwas Circle, Thane (W), Maharshtra) complaining about the same. I was BLUNTLY told by the staff that since i had purchased the shoes in a sale so i was not eligible for refund/ replacement. I told them that the company reputation was at stake. He refused to address my complaint & told me to complain to whoever I wanted.He even told me that they did NOT have any contact numbers of customer care or address / details about the company offices. Now its been 45 days & am forced to use these sub standard quality shoes. This has changed my opinion about your company & i shall advise all my freinds oto boycott your products. I had been an ardent fan of Reebok but now my view has changed. Hope you look into this matter & do the needful asap.

Yours Faithfully,
Chinmay Damle
P.S. - I still have the bill & am planning to take my complaint to Consumer court if it is not addressed. Take Care!!!

R/Sir,

I just want to confirm that do REEBOK provides any repair in case of some damage even if it is paid.
If yes plz let me know to the earliest.

Thank you.

Hi,

I bought a Reebok shoe before five months in Chennai from Porur Reebok Outlet shop, The bottom grip & sole got separated from the upper part of the shoe, this is totally disappointing, Reebok being such a reputed brand is manufacturing such substandard shoes, Its absolute low quality portrayed by Reebok, I am sure they will not repair or replace my shoes. I spent around 2000/rs to purchase this shoe and its no way worth it.

Consumer Alert: I will strongly say please don't buy Reebok shoes and waste your hard earned money. this is not my first experience with Reebok, this is my Second shoe from Reebok and it did have the same problem like my first Reebok shoe.

Reebok/ Shoes — Tear of Shoes

I purchased Reebok shoes from the reebok store in Haridwar around 4-5 months before. Just after 1 month, the stitching at side of the shoes started coming out. The same when I carried to the dealer & told him to exchange it with new ones because its clearly mentioned on the invoice that the goods sold can be exchnaged within 3 months from the date of purchase.

The dealer refused to exchange the same & told that he will send the shoes to the company and get them stitched properly. The same problem appeared after 3 months & now he has the reason to say that the time for exchange period is over.

So, this is to bring to your kind attention that when the goods can be exchanged within that period then why the dealer refused. I request you to pls get them exchanged as I have purchased them for 3599/- INR.

I can be contacted at +91-[protected].

Rgds
Kush Aseeja

watch not yet delivered to me

I had kept a Jm watch my order ABAB1675634 still no one o[censored]r delivery boy didn't contact me yet either it is delivered or not status also not showing