Reebok India Complaints & Reviews

I too wonder how such big but mean names trade in India ...

Contact details of Reebok

REEBOK INDIA COMPANY
AddressSIGNATURE TOWERS - B SOUTH CITY GURGAON 122 001 Phone[protected]/ 680

5011/ 508 3041/ 280 5011 Fax[protected]Primary Contact Detail

NameMR. JAYARAM BANAN Job TitleCHIEF MANAGING DIRECTOR Phone[protected]/ 680

5011/ 508 3041/ 280 5011 Fax[protected]


Vaibhav Punj, Brand Manager,
Reebok India Company,
+[protected],
vaibhav.[protected]@reebok.com

Aparna Srivastava,
IPAN,
+[protected],
aparna.[protected]@ipan.com

Angika Sharma,
IPAN,
+[protected],
angika.[protected]@ipan.com

faulty shoes given to the customer and not giving the pay ment back

sir

i have to lodge a compliant about your retailers in nagpur (sadar) residency road
they had given us bad quality shoes in which defect occur in 1days and they not giving any feed back on my complaint.

please help us about solving this matter and retun my money back.

I have also faced the same issue. The sole staretd coming out in just two days. I got it replaced once and to my surprise the sole of this replaced show also started coming out again in just two days. I wonder if this is the quality given by Reebok?? I also could not find any customer care contact on the website. Is there anything we can do against them?

Regards,
Sapan Agarwal

I have also the same complaint.These companies sale their rotten and outdated products in India.

I had purchased shoes on 19/02/2012 vide Invoice no. 3239 of Rs. 2999/-. I used these shoes about 10 or 12 time for half an hour for a morning walk. A hole was appeared on one shoe and the other shoe condition is also very bad. This is due to poor quality of cloth used inside the shoe. I am surprised to see the same on such a reputed brand of shoe. However, my husband is using reebok shoes from last three years almost daily and quality was so good.

Kindly do the needful to replace my shoes at the earliest.

Thanks and regards,

Suman Lata

Delivery my post office my parcel bat gift parcel 7500 handured rupes paid my 13 item bat my 5 item missing Samsung j7 and wach and jens paint and bus shat and shat my parcel my docket no YA[protected]IN my contect no [protected] my name bobai mandel my father name dinalal mandel please help me my is madel please help me sr

reebok/T-shirt — Denial of exchange of item

This is in regard to the purchase done on 13th january 2009 from your outlet at marthahalli on invoice no: I/m2/24060 .

I bought a reebok T-shirt and since the store was going to be closed they made me to select the item quickly without having a trial done. After reaching home when i tried the t-shirt it was very tight for me. So i went back the next day with the item to get exchanged . But they informed me that no exchange is possible and showed me a small display on their billing desk stating these.But i informed them that on the invoice the same thing is not stated and also nowhere else in the whole store. Also i had been rushed through the purchase so i could not notice the same.

So i asked them what i have to do register a complaint. They told me that to contact through the e-mail id given in the invoice. But when i tried to register complaint through the e-mail id given, [protected]@[protected]@gmail.com, it turned to be fake one.
So I would like to know what can be done in this matter.

Regards
kurian mathew

I BROUGHT A REEBOK SWEATER ON 5TH OCTOBER 2008 AND AFTER ONE WASH THE SWEATER GOT SHRINK. I TOOK ALL PRECAUTIONS WHILE WASHING. I PURCHASED THIS FROM UDAIPUR STORE AND I HV GIVEN THEM COMPLAIN. COMPARISION WAS MADE BETWEEN OTHER SWEATER AND THEY TOO FOUND THE DIFFERENCE AND I AM SURE U WILL ALSO NOTICE.
BEING A BRANDED GARMENT IF EVEN IT SHRINKS THEN ITS BETTER NOT TO GO FOR BRANDED.
HERE I AM GIVING YOU THE DESCRIPTION OF GOOD - MST[protected]S)
PRICE WAS- 1399/- ONLY.
I HAVE GIVEN THIS COMPLAIN ON 9TH OF JAN 2009 AND TILL NOW U HAVE NOT TAKEN ANY ACTION.
I REQUEST U TO TAKE THIS MATTER SERIOUSLY AND REPLY ME AS SOON AS POSSIBLE.

I FACED THE SAME PROBLEM AND I LODGED THE COMPLAINT WITH CORE CENTER(Consumer Online Resource & Empowerment Centre)

I ADVISE YOU TO DO THE SAME

www.ccccore.co.in

I m Imran Beg..

I am purchase a reebok swift LP white / black / silver.... size no. 8,,,,,,
SERIAL NO. IS [protected]
but this is not fitting on foot ,
so i want a replacement to any color with size no. 9.....


From
Imran Beg
h. no. 14, saleha Pariser-2, Kamla Nagar ,
Bhel, bhopal MP INDIA PIN 462021
MOBILE NO, [protected]

Dear Sir,

I have bought a Tracksuit from Saini Store of Reebok located in Sector-17, Chandigarh. The Item was found defected and I have filled an form for Exchange on 26.Dec.2011 (Copy number 14377, PGSC number: X70307, Customer name: Roshan Lal). Now the mentioned store is closed.
I got a call from the Saini Store of Reebok, that the exchange now will be done at Reebok, SCO-20 sector-17, Chandigarh. I have gone there after receiving there call but not enough stock was available. I have made an another visit there on 30.June.2012, the manager of the Store directly denied for the exchange and haven’t provide any Assistance or Solution and even the way of talking was also rude.

I have dropped a mail on "customer.[protected]@reebok.com" regarding this matter. But no reply has come till date. I have called several time on Reebok Head office Phone number[protected], But every time I got reply, The Madam is in the meeting. I was trying the number from 2 days (02/July/2012-03/July/2012). But Still, haven't received any assistance.

Roshan Lal,
(AGM, Haryana Govt.)

Reebok Shoes — Poor Quality Golf shoes which did not last 2 steps

I was gifted a pair of Reebok golf shoes purchased at Dubai duty free shop.The Number 14-9105.The poor quality was reflected in the durability,as the shoes sole cracked after the first two steps and poved and embarassment on the golf course.

Reebok — shoe quality not at all satisfying

I have Reebok shoes whose pasting has come out and the sole has also tore, this is only two years back i have bought the shoes and instead o[censored]sing much this is the condition

Reebok Shoe — Payment done - Material not yet received

my ITBC member ship no is 09859054
I had booked a Reebok shoe and trouser kit through internet, made the payment thru credit card. Every time i call them they say that the database is not updated, Material is not there, they ask for POD. Presently they are not answering my calls. I am fed up with their advertisisng SMS recived everyday. Will I get the money or Material god knows but I will get my health into trouble.

Reebok — quality of the shoes

I purchased a pair of shoes of reebok from it's outlet 11months ago (dated 14-7-09). After some of manufacturers fault( This condition is agreed by factory outlet salesman), I gave it back to outlet for repair purpose or replacement purpose.
But they did not give me any service or any satisfactory answer. Because of this reason I had to rush to the showroom many times but still they did not respond me properly.

YES. I completely agree with you, REEBOK shoes do NOT have the QUALITY that we expect from it after paying so much. I would rather RECOMMEND NIKE and ADIDAS.

i am from Delhi and am a Adidas fan and have a basket ball shoes a trekking shoes and recently came to trivandrum and went to RBK show room and the shoes i saw didn't match the quality to the one i had seen in the delhi show room of RBK. I am really disappointed to say that going to RBK in PMG is just waste of time and i[censored] decide to buy from there it waste of money as well

I am from Nanded, maharastra and am a RBK fan and have a purchase a Lap Top SAC(Ru06195, sku- 615 ) date as 19-01-09 shop name Abchal Traders, nanded( bill No.3603 ), use it 22 daya and sac return to your outlet becoz of quality complain return sac as date 12 feb 09, Abchal Traders, nanded not response me and till time not give any solution .After six month your company not clear my issue,
Abchal Traders, nanded just waste of time and i[censored] decide to buy from there it waste of money as well as time .

Kindly request your company to clear this matter within 72 with fine, or i am going to consumer court or press.


Your customer,
Anand M kotgire,
Nanded,
[protected], [protected],

I am from Nanded, maharastra and am a RBK fan and have a purchase a Lap Top SAC(Ru06195, sku- 615 ) date as 19-01-09 shop name Abchal Traders, nanded( bill No.3603 ), use it 22 daya and sac return to your outlet becoz of quality complain return sac as date 12 feb 09, Abchal Traders, nanded not response me and till time not give any solution .After six month your company not clear my issue,
Abchal Traders, nanded just waste of time and i[censored] decide to buy from there it waste of money as well as time .There is no any replay to me it is bad sign for you worldwide brand image, hope that next purchase not in any RBK Factory outlet.

Kindly request your company to clear this matter within 72 with fine, or i am going to consumer court or press.


Your customer,
Anand M kotgire,
Nanded,
[protected], [protected],

pls inform me the authorised service centers os reebok watches at trivandrum, kerala

i want to change the christal of my watch, because it is broken


thanking you
Pradeesh R Nair

Reebok India — Complaint about shoes and reebok store

Hi,
Two weeks ago I bought a pair of shoes from Reebok Showroom, Marathalli, Bangalore. After buying I saw that one of the show was to dirty in comparision to the other. All the whittish part has taken yellow colour and it was too dirty in comparision with the other. So I went to the showroom again to get it changed then they said that we wont change it today come on some other day. I went to their shop for the third time and at that time they said we dont have this pair in stocks, so I asked them to get a fresh piece from somewhere and I also told them that I can wait for a week or so. They said it can't be done and you have to take this pair only. Helpless, so I took the same pair and asked them to change the laces and clean the shoe if they can. They just change the lace and gave it to me.
Now when I went to other shops in Bangalore, I saw the same model with my size only. So the statement of the Reebok Store Manager that "We sont have it in stock and cant get it ofr you from somewhere also." was wrong.
The shoes was of Rs.5999 and after 40% discount it came to me for Rs.3600 approx. 3600 is not a small amount which I can allow to go in vain. The shoes are really looking very awkward after wearing. I have heard that Marathalli Showroom is a company showroom and not a retail showroom. So I am asking you: Is this the service Reebok is providing to its customers? The company showroom can't even get a new pair. I hope that company always gives these showrooms an extra pair for display, as it is very natural that a shoe being displayed for a month or 2 will become dirty.
Can anyone over here help for getting my shoes changed or get my money back?


Thanks and Regards,
Vipul Saxena
Bangalore.

Reebok India — online registration

i am not able to register online for the redemption of holiday voucher. tom is the last day. pl suggest

Reebok / 24 - 171272 — Poor pasting

I bring to your notice the sequence of events which are self explanatory in eroding the confidence of a customer in reputed brand like Reebok:

I have been purchasing and using the Reebok Brand shoes including accessories for last few years with a confidence that it is the best availble brand in India. On the same pretext I purchased a shoe around one year back from one of your franchisee outlet in Lashkar, Gwalior (M.P.)on 9th of feb 2008. On using the shoe for the last four months one day I found that both the shoe have opened up from the pasting side.On visiting your franchisee in Gwalior and pointing out the defect I was bluntly told by your franchisee outlet that nothing could be done on sale items. I was bluntly told that the warrannty of sale item was already expired then only the company put these item in sale. but this thing they have not mentioned at the time of purchase. if this is the condition then you have to mentioned clearly this in your advertisement.

If this is this the situation I will not use Reebok Brand in any form nor would I recommend this Brand to others. If you really feel concerned about this mail I atleast expect a reply.

Reebok - On The Clock 11 — Defective Shoes

I purchased the Reebok - On the Clock 11 shoe for my husband back on May 17, 2008. After 3 months the upper part of the shoe separated from the soles. They also cracked on the upper part of the shoe.

Tried to contact their customer service department on the website, with no luck.

Would like to have someone from the company to respond and reemburse me for the product.

Thank you,

Patricia Iannessa

Reebok Shoes From Gift360 — Dely in delivery and false assurance

On 11th October, 2008, I've purchased a pair of Rebook Shoes Through Gift 360 (http://gift360.in/) using tele-booking facilities. But, to my surprise, I'm yet to receive my coupons/shoes from them. One month is already over and still they have not sent the products.

To my surprise, whenever I call them, they reply "we will send your coupons by this week end.. and they have been telling this for the last 3 weeks". I've spoken to Santosh and several other customer care officer there. They give false assurance, the stipulated time of 14 days delivery is not at all respected from their side.

1. They should be penalised for the delay and their false assurance.
2. They should pay back the entire amount which we have spent over phone and through other means with interest.
3. They should send the product at the earliest.

4. ICICI Bank also should be made a party in it (even though ICICI bank denied in the advertisement), or else ICICI bank should not advertise their products.

Thanks,

Pullover From Reebok — DEFECTIVE THE WOOL STARTED COMING OUT WITHOUT WASHING

I purchased a pullover from Reebok India in its company show room at Ansal Plaza, New Delhi. On the first day that it was worn the woolen fibres from the pullover started coming out. I had paid Rs. 1700.00 for the pullover and now the shop keeper does not want to refund the money . Reebok garments are really of a very poor quality. We need to take them to the consumer forum for deliberately supplying defective and useless clothing and cheating the customer.

Reebok India — KIDS KITP PURCHASED TURNED DEFECTIVE

Dear Sir,
i had purchased a sandal for my one and a half year old son from Life Style Ventures Siligrui west bengal India in the month of July 2008. However in Novemebr the entire sole of the sandal came out and to my suprise is beyond repair.I approached the above tore and they refused to get it replaced. the bill no is 1481 purchased on[protected].I have no complaint against the shop from where i have purchased it but as a ploicy you should change the same. A kid of one yr old cannot tamper with the sandal and he hardly puts on the sandal for 2 hrs in a day. Pls request you to change the same and provide me the best of services as you always have been and assure.

Amit Dalmia
[protected]

Reebok India — shoe is heaving leather from the sole

My reebok shoes upper portion have been tearing from the bottom/sole ansd thew local dealer is not responding for my request for rectification /replacement of the same . I am requesting you to provide the new shoes as it is the manufacturing defect.
RB 610 FLU4- 167353
8 -[protected]-6 (size is 10 - 1/2
Kindly do the needful to me
Yours valid patronage
Vijayakumar Chintala

The role of Countrywide in the whole scam appears commission oriented. I may persue the case with MRTPC in a couple of days.

To
Reebok India
Customer Care

I have reebok gift voucher nos 5 value Rs.500 each. I went to a reebok outlet in chennai to redeem but i could not do so because the reebok sale offer is going on. The validity for three vouchers is till Jan 15th 2009. When can i redeem the voucher & whether the validity period will be extended (since the sale offer is going on) or can i get the products on the MRP value. Please help me out.

Thanks
Suresh MS

To,

Reebok India,
Customer Care

I bought a pair of Reebok Shoes for Rs.2079, Group No. - RI05869, from Authorised Reebok Outlet in Shiv Shankar Plaza, Sector-6, Airoli, Navi Mumbai having VAT TIN NO . [protected] on 23/11/2008 but after 1.5 months when i washed my shoes with normal soap water then there was some black spot at the front side of the shoes ( having the identical spot on both the shoes) and at the side of the shoes there were some light brown spots. I had shown this problem to the shop keeper and accepted that its a defect and i handed over the shoes to him . I asked to give the complaint no then he said we dont give any complain no. and said that we will send the shoes to the company and will inform you within a week. I went to the shop after a week and asked for my shoes then he replied that he will have to send it to the Delhi office and they will give the decision and it will take another 15 days. But i found that he was not very serious about this matter and i am sure that he had not taken any action yet. Still for the repo of the company ( Reebok), i will keep patience and will wait for 15 days.

I would expect that the matter will be resolve as soon as possible and i will get the replaced shoes.

Because for a reputed brand like Reebok, the customer satisfaction and their trust are main concern.

I hereby request the company to replace the shoes or refund my money .




Regds

Kislay Jain
91-[protected]

I am very much with the reebok complaints...Please let me know the email address/contact details of reebok india operations as I am not sure how to send my issue.

Reebok India — Poor quality and pathetic behavior of the showroom sales person

To,

Reebok India,
Customer Care

I bought a pair of Reebok Shoes ( RI05842-US-11) for Rs.2, 599.00, from MODERN APPARELS Authorised Reebok Outlet in MG Road, Pune, on 31.08.2008, but within 3 months the sole of the left shoe got cracked.

I reported the problem to Reebok, MODERN APPARELS, Outlet in MG Road, Pune, in the first week of Jan 2009. That time the sales person with name Nazim (or Nizam) told me that now the sale is going on so we can not replace your shoes now, please come once the sale is over i will replace your shoes or you can choose any shoes of the same price. I went to the same person on 11th Feb 2009, he told me that they will repair it and can not replace it or they will send my cracked shoes to the reebok company and it will take 25 working days. If i wanted to use the shoes with stiches then why i would have spent 2, 599 RS. ?

When i asked sales person to give me all this in written then he refused to do that and his behavior was very rude. Then i went to the manager of the showroom Mr. Anil Sharma, but he was not interested in my compalint. At the time of purchasing shoes i had been told that if anything happens in 6 months from purchase date we will replace the shoes as we are offering 6 months warrenty.

But now it seems that the sales person and manager of the showroom is no way care about customer once the sales is happened. When i told him that i will complain about all this to reebok, he told me do whatever you want. Is this a way to behave with customer ? What about the words given to me while purchasing. The attitude of the staff towards the problems is pathetic.

For a reputed brand like Reebok, this sort of service is not acceptable .

I hereby request the company to look into the matter and replace the shoes or refund my money .

Thanks,

Asifkhan

i purchased shoes from your company outlet which located at LAJPAT NAGAR in KANPUR dated on[protected] for rs - 3690.shopkeeper give me 3 months guarantee about sole & upper but after 2 months each upper had cracked without any accident & cut in same position.i asked about this to sales incharge but he refused me to any claim.he abused me, i told him its about your company reputation but he was not ready to hear any thing.i did not get any gift which was join with at that time.IF I DO NOT GET FAVOURABLE ANSWER IF I WILL TAKE HARD ACTION ABOUT OUTLET & COMPANY WITH COURT.I AM SENDING MAIL TO USA HEADQUATER.
TIN NO-[protected]
BILL NO-1844

India Today Book Club / Reebok Fitness Kit — detected amount twice from my credit card

With reference to the above subject, I have ordered for only one set of rebok fitness kit but i received 2 sets of rebok fitness kit and they detected money for the both from my credit card account. On inquiry with customer care, I had sent back the second rebok fitness kit to Living Media India Limited, New Delhi on february 5th 2009, for which I was told that I will be reimbursed with the money.

So far (March, 2009), I haven't received any payment.

Reebok India — DEFECTIVE SHOE AS THE RUBBERISED MATERIAL CAME OUT OF THE SOLE

To,
The Appellate Authorities
of Reebok Product Dealers,

SUB : GRIEVANCE REGARDING RECEIPT OF SUBSTANDARD PRODUCT FROM REEBOK OUTLET LOCATED AT MUMBAI

Respected Authorities of Reebok panel,

This to inform you that I have purchased one pair of Reebok shoes (Model - GOAL TRAINER LP BLACKBERR/[protected]bearing size - USA-11 & UK-10 at a total sum of Rs. 2094.00 (Rupees Two thousand ninety four only) after 40% discount from M/s West End Shop, 234/236, Lokmanya Tilak Marg, Opp. G.T. Hospital, Mumbai - 400 002, Phone No.[protected], Email - [protected]@hotmail.com against their Bill No. B7-3775 dated 30 Jan 2009.

It is to intimate you that I have worn the shoes only for two days and thereafter I have cleaned the shoes with a damp cloth and kept under the ceiling fan for drying up. Three to four hours later I have found that the rubberised layer/material pasted at the bottom of the sole has been detached automatically at least 50% in one shoe and a bit of gap has been opened in the other one too. Since the shoe is under the warrnty period therefore I need assistance from your side in order to get the shoes either completely repaired by dismantling the whole rubberised layer located at the bottom of the sole of both the shoes and if it is not possible then kindly provide me authoristion to get a credit note bearing the same amount of purchase ie. Rs. 2094.00 (Rupees Two thousand ninety four only)by the nearest dealer to me probably available in Vadodara City of Gujarat, since I have now shifted in this city few days back. As a result it will be a great inconvenience to me to send the defective shoes in Mumbai at the above mentioned dealers address.

In addition to above facts I want to inform you that I have visited in various outlets of Reebok available in Vadodara City of Gujarat but every one denied to accept my defective shoes for further management quoting that some of them are only Franchisees of Reebok goods and few of them are Factory Outlets of Reebok shoes and their associated products and therefore these showrooms do not have any right to accept the goods of Reebok which has not been sold from their outlets.

In view of the above facts it requested that kindly consider my genuine case with sympathy and please mention about your authorised Reebok Company Based Retailer/Dealer with full postal address, telephone numbers and email address those are available either in Vadodara, or in Ahmadabad cities of Gujarat which will be quite nearer to my place of residence and I could reach on such places easily only after receiving your directives.

Thanking you in anticipation,

with regards,

Shiv Prasad Tiwari (34 Yrs.)
C/o Bhagwat Prasad Tiwari
Qtr. No. S&C/3/D,
Pratap Nagar Railway Colony,
Vadodara, Gujarat - 390 004
Tel.[protected]

Dear Asifkhan,
I read your complaint and i would like to know that did you get any response from the Reebok HQ. Or anyone from their office ?

Your Well wisher.

Reebok Kit — Non-Delivery of Order even after 2 months

My Order Ref No. [protected] dated 6.2.09 to TODAY SHOP for Reebok Kit
has not been delivered inspite of my repeated reminder and fact that payment of Rs 3199/- has been collected through my Credit Card on the date of booking itself.

Im told that Invoice No ORA[protected] dated 10.02.09 has also been generated but still delivery is awaited after almost 2 months of order booking.

What is surprising that everytime I call the India Today Shop I get a mechanical reply that order will be despatched by blue dart mail within 7 days, which is yet to happen.

List of personnel in today's shop with whom I have spoken to..Iftehar, Chandan, Azim Khan, Jitendra, Wasim, Sadya, Ravinder, Kishore, Samrat, Anand, Bhupendra..

I really don't know whom to contact and where to go because Im afraid India Today Shop is NOT EQUIPPED to deliver this ORDER.

This subject must be taken with Consumer Forum

reebok summer kit — order booked but yet not received

dear sir/mam,
I mr.Girish Modi have booked an order for Reebok Summer kit includes reebok shoes, T-shirt, shorts, bag, 2 pairs of socks and towel and a bag. I have booked the above kit on 9 th march by seeing the advertisement in The Telegraph of 8th march, and i have received a mesage from bookclub that my order no. 0GA[protected] with total order value is Rs.2998. and pay on delivery.

but till today i have not received the above kit.

with regards
Girish Modi
[protected].

DEAR SIR, today i received delivery of reebok shoes, bag, towel, track suit.But igot shes no is 7.But i orderd shoes no -9 there fore are you cheted me .please change this reebok shoes other wise this shoes will be wested for me

Reebok India — regarding reebok shoes no

Dear sir, yesterday i recived consinment of reebik in which i got shoes no -7, bag, towel, suit but sir i had ordered shoes no -9 &i got -7 that means you are chiting the costmer .The shoes is not as per my sise .Thereforereplace it as early as possibal .my ID no[protected]&order no-OGA[protected] DESALE K D

hi,
MY ORDER FOR A REEBOK FITNESS KIT ORDER NO.: OGAO90009481, DT. 24/02/09 & INVOICE NO. ORAO90007704 DT. 25 FEB, 2009, TOTAL ORDER VALUE OF RS. 3199/-. THIS ORDER WAS DELIVERED TO ME AFTER MORE THAN A MONTH & TO MY SUPRISE THE SHOES OREDER WAS FOR SIZE 8 AND I RECEIVED SIZE 7, & THE ORDER FOR THE TRACK SUIT WAS FOR SIZE LARGE BUT TO MY REGRET I RECEIVED SIZE SMALL..SEVERAL E-MAILS HAVE BEEN SENT TO THE CONCERNED DEPT. BUT TILL DATE NO RESPONCE.
HENCE, MORAL OF THIS STORY : NEVER EVER TO SHOP AGAIN AT THIS SHOP.

Dear Service Provider

As per your Policy we ordered the Reebok Kit from your India Today Shop.

ORDER NO - 0GAO90017790

But the Quality Standard is Very Very Poor.

Either the Watch from UCB the Day one i have to change the Strip Hooks its broken.
The size of Reebok Shirt is not Standard Size, We ordered the 40 Size but its like 36.

Also in our second order i will mail you later with I D no but The Shoes They shown to the Pictures are not Same we ordered, and The Sunglass from UCB also not Original.

The most Important the bill i received from you inside the Kit its not in my name, but Out side the Box my name and address displayed through first flight courier.

So please what best you can do

Let me know as earliest.


Chandi Prasad/ Deepak Barthwal

reebok summer kit — product has been not delivered yet

I placed an order on 6th of march 2009 for the Reebok summer kit, company told that order has been dispatched on 23rd March 2009 and today till 21st of April 2009 i have not Received my order and every time when I call at costumer care center the tell you will receive your order within 2 days. My order no. is[protected] and the amount of order is Rs.2898 .

I have been informed by the ITBC that my order no.0DA[protected]has been redispatched under the consignment no.[protected] to me on 14th April, 09 through DART MAIL.

After lapse of a week period I have not received the same therefore, you are requisted to please look into the matter and arrange to deliver the same immediately.

Sincerely yours

Pradeep Chaturvedi

(M[protected]

Reebok India — cheap quality product of reebok

I purchased the rebook shoes in Jan 2009 end in discount offer worth Rs.2900 after discount from oulet after one month inner form and clothes got start tearing off and hole was formed in cloth in shoe when i went to outlet of rebbok they say its not defect it happens generally and shoes cannot be replaced as it was bought in discount offer now they are harrassing me and refusing to change the shoe after spending almost Rs.2900 its totally wastage of money.
Product of rebooks are of so inferior quality even Rs 500 shoes are better than rebook shoes and also dont get wear and tear in one month .
They are cheating with people on brand name and looting public hard earned money by selling so inferior (even road side are better than rebook) product and i dont know what i should do?

Reebok Track Suit And Reebok Shoes — Wrong size of track & non receipt of Reebok Shoes

Dear Sir,

I would like to inform you that I had purchased track suit and Reebok shoes through internet credit card.
You had confirmed me the receipt of order and informed order reference nos. MITBC-WEB[protected] & MITBC-WEB[protected] dt. 06.04.09.
I have orderd track suit XL size vide order no. MITBC-WEB[protected] but I have received small size.
So far I have not received Reebok Shoes (ref. no. MITBC-WEB[protected].
Requested to change my track suit from small size to XL size and Despatch the Shoes.

Regards,

Ajay Dixit
[protected].

Reebok Shoes, Etc — dilly dalalying on part of india today book club

Since Jan 28, i am waiting for the order of Reebok shoes, bag, etc to be delivered by India today book club. every time i send them message i get a standard reply, that ur order has been processed and it will take few more days to deliver it.
i think, newspaper reporters should take note ofthisand publish the mismanagement on the part of so called india today- book club.
hope in future, no one will place the orders.
today is 25th april and four months have passed.
i am pasting the normal email coming every time from them.
Response
show details 1:52 PM (4 hours ago) Reply



dear ali
this is seventh mail of this nature.
i do not know how many emails i will receive, but not the order.
bye
arvind

On Sat, Apr 25, 2009 at 8:52 AM, Response

<[protected]@indiatodaybookclub.com> wrote:
>
>
> Dear Member,
>
>
>
> We sincerely apologize for inconvenience caused to you.
>
>
>
> With reference to your mail we would like to inform you that we are

> forwarding your complain to our concern department for re-dispatching your
> order. Kindly wait for some days, you will get it very soon.
>
>
>
> Kindly note down your Membership number for future reference ITBC09839991
>
>
>
> We value our customer and trust that you enjoy our products.
>
>
>
> Your valuable association with the India Today Book Club means a lot to us.
>
>
>
> Assure you of our best services always.
>
>
>
> For any further query or assistance please feel free to get back to us or
> contact us on[protected],[protected]toll free)
>
>
>
>
>
>
>
> Thanks & Regards,
>
>
>
> JAMSHED ALI
>
>
>
> India Today Book Club
>
>
>
> -----Original Message-----
>
>

dear sir/mam,
I mr.ali asger zaweri have booked an order for Reebok Summer kit includes reebok shoes, T-shirt, shorts, bag, 2 pairs of socks and towel and a bag. I have booked the above kit on 19 th april by seeing the advertisement in The Telegraph of 19th april, and i have received a mesage from bookclub with total order value is Rs.2998. and pay on delivery.

but till today i have not received the above kit

ali asger zaweri
[protected]

India Today Book Club / Reebok Fitness Kit — i have not found my orderd " Reebok Fitness Kit"

Hi

PLz solve this issue . i humbly requesting u . I have purcahsed a reebok Kit From India today book club. I have made all the payments by my credit card . i have not found my "reebok fitness kit" yet know.

I have purchased a "Reebok fitness kit " From India today book club on the 6th feb 09. i have made all the payments from my credit card. but i have not found that product within their time limit of 21 days . after some days some one from india today book club called me and told me that our system is not showing your credit card details. So plz mail us your credit card statement. On that time i don't have my credit card statement. so i mailed that statement on the 3rd march 09.

But on the 7th mar 09 have got an sms from india today book club that We have send your product by "CASH ON DELIVERY" . It means you can pay when you get this product. On 8th mar ahve got that cash on delivery parcel and i refused that bcz i already paid the money bey credit card.

After that i have called the India today book club customer care But they are not having any answer.
I have called around 100 times to the customer care executicves. but they r not able to solve my problem. Plzz give me any solution


I have so many times make the complaint in their customer care executives. I don't know why they r not doing anything . I have so many complaint no. but they all r west

I don't know why r they delaying me and putting the silly resions . I think your systems r not updated properly. I just listing you the resions you people gave me

1.The call center executive told me thet we our system is not showing ur credit card details.
2. Sometimes they told me that we have send you the cash on delivery courier and untill that is not back by the courier comapny we r not able to give you "Roobok Kit ". i have not taken that courier bcz i already paid the money to ur company and he is asking for money.
3. Somtimes you people told me that we don't have stoke.
4. somtimes they told me that the email department is not update them about the sitaution. i don't know why ur all department are not consulting each other.
and so many...


Plzz help me...

hello
my order no is (MITB-WEB[protected] i want to know my order progress kindly inform.

Itbc / Reebok Floater — delivered wrong item

ref: membership no. ITBC0956.
Credit card payment of Rs.1098/- made via IVR gate on 21/04/09 for Reebok Floater Size 10.
Recd. SMS confirmation of order no. 0GA[protected] on 25/04/09.
Recd. a parcel with invoice of Reebok Tracksuit[L] on 26/05/09.
Inside parcel contains a BAG.[niether Reebok Floater or Reebok tracksuit].
On informing to [protected]@indiatodaybookclub.com, I am being asked to send my credit card statement.

Reebok Summer Kit — PRODUCT NOT DELIVERED

Vide BOOKING ID NO.[protected] dt.6.04.09 I had ordered for subject product paying them Rs. 2998/-
vide my credit card no. [protected] in advance. At the time of the order on 6th April, the product will be delivered within 20 days but the same has not been delivered. Subsequently I have been
contacting India Today Book Club at their given tel. No. [protected] / [protected] spoke to Mr Amit
first on 3.05.09 and he has given me a complaint No. 89769 and assured that the product will be delivered
within 10 days. To my dismay that did not happen and again I spoke to Mr Farid on 13th May, 2009, he again assured that the product will be delivered within 10 days. I kept my cool but again to my dismay
neither the product was delivered nor the money was refunded. Today on 31st May I spoke to Mr Farid again he said that it will another 15 days to be delivered then I said I will be out of station and I cannot accept this excuse and I want my money to be refunded. I spoke to his senior Azeem Khan who is totally arrogant and not even customer friendly he has point blankly refused that the neither money will not be refunded immediately nor product will be delivered, I then banged the telephone.

Would request you to get the money back with interest for not delivering the product within the agreed time or please help me to get my money back and such of kind of India Today Book Club who can cheat the customers should be banned operating from such business. If I am not going to get any justice
from you then I will file a case in the Consumer Court.

I am expecting suitably action on this immediately.

I had to complaint because despite paying money and subsequent follow up product was not delivered.

Reebok Shoes — delay in delivery

I took a gift voucher through 360 gift, But despite of my best efforts I am not able to reedeem the same at reebok shoe store in citicentre chandigarh. Whenever I visit the store they told me that the model which is mentioned in gift voucher is out of stock. Is it my fault that I purchased the shoes through 360 gift.

TO,
Customer care,
I have been using reebok products since many years and all of them were bought from mumbai.
i had recently bought a reebok men's sandle (RS 1450) REEBOK SHOP from Vapi (GUJARAT) and they were (MADE IN VIETNAM), and within 3 days they got torn so i gave it to repare. shopkeeper refused to replace and told me that he can only repare.So i gave for repare and now the condition is still same .the sandles are torn within 1 day after reparing.

So kindly help me.

I bought a size 43 shoe on the 11th April 2009 at Kolkata, RJ 08414 (DMX MAX), costing Rs 6999/-.
The cushioning on the right foot has totally given way, making a long walk virtually impossible, the basic reason why I shelled out so much of money to go in for a high end shoe.
Unfortunately I have not preserved the bill, thinking that Reebok stands for quality, so why at all preserve the bill. How wrong could I be.
My faith & trust in the product quality has taken a huge knock.
Should I shift brand loyalty, having patronised Reebok the last 10 odd years?
A replacement of this pair of shoes is the least expected out of the company!
Any help Sir?

This is regarding the worst Reebok Outlet I've visited. I bought a black running shoe from Prayaga Enterprises, Reebok Exclusive Showroom, MG Road, Trivandrum for Rs.2999 at 7PM. By 8 PM I noticed the insole was coming off. Since the shop was closed I visited the showroom today. They did not have stock of the model to replace. They do not have stock of shoes with a similar price. They refuse to replace it with another model costing merely Rs.200 less. Even when I said I would take it and they need not return the balance money, I was confronted over the phone by an abusive "Manager", who is willing to replace only with a more expensive model, the next price range starting at R.3999, a whopping Rs.1000 more than what I bought the original shoe for! On checking online for a complaint cell or a call centre, surprise surprise, a world class company like Reebok India does not have either!!!

BUYERS BEWARE. DO NOT BUY REEBOK OR ADIDAS SHOES, ESPECIALLY THE CHINESE MADE MODELS WHICH THEY SELL IN INDIA. STICK TO NIKE.

Reebok India — NOT GOOD QUALITY

I have a purchased a Reebok ( WITHAN INTENTION OF GOOD BRAND FROM MNC)
sandle from Vanasthalipuram, Reebok in Hyderabad 15 days back. surprisingly, the shoe is getting torned / getting separated. i
Click!
Click!
approached the purchaser and sought for repair / replacement. He is asking me put the shoe in the box which i have given to you while purchasing even though i have given the bill in original. I do not know why the shop fellow is behind the box in which he has given me the shoe. the shop fellow is so lethergy when i asked him to give in writing that he is not interested in taking the shoe back without box he has given inwriting that without the box the shoe can not be taken back

In the cirucmstances i ask the reebok management whether the shoe be returned to the headquarters by courier or just through them out in the dust bin.

regards
chandra shekhar majety

I purchased shoes from your company outlet Pritam Agenince Jalgaon (M.H) Bill No 2933 Date on 28/3/2009 Ruppes-3928 /- . But with in Two month shoes was cracked . I was repaced my shoes 27/6/2009 by another modle but with in 7 days shoes sole was crack
I need a replaced shoes Or money back. Nexte time in I will not perchased Reebok shoes in life

Reebok Glasses. — M-COMMERCE/0GA090055008.

Please note that the above order was placed on a cash-on-delivery basis on 30th June. Later, on 2nd or 3rd July, I'd a call from ITBC call center wherein I was requested to give some details of my credit card on some automated exchnge. Today, I received the order and the delivery person asked for cash. Since I'd already made the payment by card, I did not pay the cash and he took the delivery back.

Can you let me know when will I receive my order against the credit payment made by me?

Shivani.

Reebok packs — The consignment is not yet received

The consignment is yet to receive as I am told that the dispatch date was 13.05.2009.
order no. MITBC-WEB[protected] Speed Post consignment no. ED[protected]IN

Despite couple of reminders through mails and through phone, no action has been taken so far. Their mail states that the complaint is being forwarded to the concerned department which appears to be a pacifying statement to linger on the issue.

Moreover, on telephone, the pacifying commitments are made by some Mr. Amit, viz. "You shall receive the consignment by Saturday". The irony is - two Saturdays are already past - Which Saturday he was talking about?

In case ITBC is unable to take any action, then it would be fair to refund back the money Rs.3199/- (with interest) that was paid to ITBC in the month of April, 2009 through my Credit Card.

What is the value for Money?

Dear All Concern,

I bought a pair of shoes for my son from Reebok outlet, Secter 3, Rohini, Delhi. With in 2 week the sole of the shoes cracked and when I contact the outlet they refuse to attend the complaint.

I search the net and fount the customer care Reebok USA. When contacted them they advise to contact the singapore without giving their e mail ID and contact number by saying this is the best they can do.

I am really surprise with the attitude of this company towards Indian market and customers. If any body has their Indian contact details please forward me.

Wish all REEBOK CUSTOMER GOOD LUCK !

Reebok Fitkit — ONLINE COMPLAINTS : Not Received my Order Even After A Month Passed

Hi,

I have placed my order on June 22, 2009 for Reebok FitKit with booking ID [protected]. Payment of the order has been completed on June 23, 2009 through HDFC Bank Credit card of total amount INR 3199 due to some technical reasons .

I have not received my order after a month although it was communicated that I will receive my order within 3 weeks. On calling call center [protected] for the same they are not able to give the status of my order.

Reebok Watch In 799 + 5000 Hotel Voucher — they send me the product but they dont telling me about 5000 gift voucher

DEAR SIR/MA'AM



MY NAME IS SHARANJIT KAUR MY E-MAIL ID IS [protected]@GMAIL.COM I GIVE A ORDER FOR REEBOK WATCH . WHEN I CONFIRM THE ORDER THEY PEOPLE DON'T TALK ME PROPERLY I WANT TO KNOW ABOUT 5000 HOTEL VOUCHER THEY ARE SAYING THE VOUCHER IS VALID FOR 40 DESTINATIONS IN INDIA VALID FOR 1 YEAR .FEW DAYS AGO I RECEIVE A CALL FROM INDIA TODAY THE MALE PERSON WHO IS SAYING THAT I HAVE TO PAY BY CREDIT CARD THEN I SAY HIM I DON'T WANT ANYTHING PLEASE DON'T ME . THEN THEY SEND ME A SMS THAT MY ORDER IS UNDER PROCESSING .I CANT UNDER STAND WHAT THEY PEOPLE ARE DOING . THEY DON'T CONFIRM ME THE MAIN THING HOTEL VOUCHER .

SHARANJIT KAUR DHALIWAL

India Today Book Club — non delivery of fitness kit

My order number [protected] on 13th june 09 is still undelivered inspite of continously following with them. enclosed below is the details of the correspondence done with them.

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concern department. We request you that kindly wait for some days. You will receive the same soon.

Please note your Membership number ITBC0945189 for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club

From: Pramod.[protected]@relianceada.com [mailto:Pramod.[protected]@relianceada.com]
Sent: Tuesday, July 21, 2009 5:37 PM
To: response (ITBC)
Subject: RE: Order no.[protected] dt: 13th june


IT IS ALMOST A MONTH AND I AM YET TO RECEIVE MY CONSIGNMENTS WHICH HAS BEEN CHARGED TO MY ACCOUNT. EVEN IF A PERSON CARRYS THE PACKET BY ROAD IT WOULD HAVE REACHED AT MY ADDRESS... UR ASSURANCE ARE NOT ENOUGH.

PL DO NOT FOOL AROUND. CONFIRM BACK IMMEDIATELY ON THE STATUS OF MY SHIPMENT.

REGRDS
PRAMOD PRASANNAN



Reliance Mobile - India's No. 1 Network is also "India's Most Trusted Service Brand"
Brand Equity 2009 Survey by The Economic Times

Response <[protected]@indiatodaybookclub.com>
[protected]:06 AM

To
<Pramod.[protected]@relianceada.com>
cc

Subject
RE: Order no.[protected] dt: 13th june









Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that your order has been dispatched from our end under the consignment number- ED[protected]IN through SPEEDPOST courier on 17-JUN-2009. Kindly expect the delivery in 3 to 4 week from the date of dispatch. If you will not receive your order in the given time frame kindly get back to us.

Kindly refer your membership number- ITBC0945189 for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club





From: Pramod.[protected]@relianceada.com [mailto:Pramod.[protected]@relianceada.com]
Sent: Friday, July 10, 2009 6:00 PM
To: response (ITBC)
Subject: RE: Order no.[protected] dt: 13th june


That was only for a pair of reebok socks nothing else. refer your invoce no GFA[protected] Invoice date 20 jun 09. WHAT ABOUT THE BALANCE MATERIAL ( track suit, shoes, bag, towel etc)

Please confirm back when the same is being sent .

regards
Pramod Prasannan
Response <[protected]@indiatodaybookclub.com>
[protected]:51 PM


To
<Pramod.[protected]@relianceada.com>
cc

Subject
RE: Order no.[protected] dt: 13th june

India Today Reebok Fitness Kit — Non delivery till date after payment

Dear Member,

We sincerely apologize for the inconvenience caused to you.

In this regard we would like to inform you that we have forwarded your complaint to our concerned department. Kindly wait for some more time
Once again we sincerely apologize for the inconvenience.

We will be happy to render any further assistance or clarification that you may require.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Warm Regards,
jagriti
Executive Relations
India Today Book Club

From: Pramod.[protected]@relianceada.com [mailto:Pramod.[protected]@relianceada.com]
Sent:[protected]:25
To: response (ITBC)
Subject: RE: Order no.[protected] dt: 13th june


Why do you people always jump to the conclusion. The consignment sent thru blue dart was only a pair of reebok socks. what about the balance consignments. This I had already mentioned in my first mail. the trailing mail has all the details. go thru the same and send me the balance consignments without fail and further reminders...

regards
Pramod P

Reliance Mobile - India's No. 1 Network is also "India's Most Trusted Service Brand"
Brand Equity 2009 Survey by The Economic Times

Response <[protected]@indiatodaybookclub.com>
[protected]:19 AM


To
<Pramod.[protected]@relianceada.com>
cc

Subject
RE: Order no.[protected] dt: 13th june












Dear Member,

We apologize for the inconvenience caused to you.

In this regards, we would like to inform you that your order has been fully processed from our end and has been dispatched on 22-JUN-2009 through BLUEDART under this consignment no [protected]

Once again we sincerely apologize for the inconvenience cause to you.

Assure you for best services always.

For any further query or assistance please feel free to get back to us or call our customer care at[protected] all 7 days 9.30 am to 6.30 pm

Warm Regards,
Jagriti
India Today Book Club







From: Pramod.[protected]@relianceada.com [mailto:Pramod.[protected]@relianceada.com]
Sent:[protected]:51
To: response (ITBC)
Subject: RE: Order no.[protected] dt: 13th june


FINAL REMINDER...CONSIGNMENT NOT YET DELIVERED...NO MORE APPOLOGIES. GIVE ME THE DOCKET NUMBER THRU WHICH IT HAS BEEN SENT.

PRAMOD PRASANNAN
Membership number ITBC0945189

Response <[protected]@indiatodaybookclub.com>
[protected]:59 AM


To
<Pramod.[protected]@relianceada.com>
cc

Subject
RE: Order no.[protected] dt: 13th june















Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concern department. We request you that kindly wait for some days. You will receive the same soon.

Please note your Membership number ITBC0945189 for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club





From: Pramod.[protected]@relianceada.com [mailto:Pramod.[protected]@relianceada.com]
Sent: Tuesday, July 21, 2009 5:37 PM
To: response (ITBC)
Subject: RE: Order no.[protected] dt: 13th june


IT IS ALMOST A MONTH AND I AM YET TO RECEIVE MY CONSIGNMENTS WHICH HAS BEEN CHARGED TO MY ACCOUNT. EVEN IF A PERSON CARRYS THE PACKET BY ROAD IT WOULD HAVE REACHED AT MY ADDRESS... UR ASSURANCE ARE NOT ENOUGH.

PL DO NOT FOOL AROUND. CONFIRM BACK IMMEDIATELY ON THE STATUS OF MY SHIPMENT.

REGRDS
PRAMOD PRASANNAN



Reliance Mobile - India's No. 1 Network is also "India's Most Trusted Service Brand"
Brand Equity 2009 Survey by The Economic Times
Response <[protected]@indiatodaybookclub.com>
[protected]:06 AM



To
<Pramod.[protected]@relianceada.com>
cc

Subject
RE: Order no.[protected] dt: 13th june
















Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that your order has been dispatched from our end under the consignment number- ED[protected]IN through SPEEDPOST courier on 17-JUN-2009. Kindly expect the delivery in 3 to 4 week from the date of dispatch. If you will not receive your order in the given time frame kindly get back to us.

Kindly refer your membership number- ITBC0945189 for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club









From: Pramod.[protected]@relianceada.com [mailto:Pramod.[protected]@relianceada.com]
Sent: Friday, July 10, 2009 6:00 PM
To: response (ITBC)
Subject: RE: Order no.[protected] dt: 13th june


That was only for a pair of reebok socks nothing else. refer your invoce no GFA[protected] Invoice date 20 jun 09. WHAT ABOUT THE BALANCE MATERIAL ( track suit, shoes, bag, towel etc)

Please confirm back when the same is being sent .

regards
Pramod Prasannan
Response <[protected]@indiatodaybookclub.com>
[protected]:51 PM



To
<Pramod.[protected]@relianceada.com>
cc

Subject
RE: Order no.[protected] dt: 13th june

















Dear Member,

We wish to inform you that your order has been dispatched through < BLUE DART courier name and consignment no. [protected]> on < 22-JUN-2009 >. Kindly, expect the delivery in <1-2 weeks >. Incase you do not receive your order within the given time frame, you can get back to us at [protected]@indiatodaybookclub.com. You can also contact us on our Helpline Number[protected], 9:30am to 6:30pm, all 7 days).

You can also write to us at:

India Today Book Club
B-47, Indira Enclave, Neb Sarai
New Delhi- 110068.

We value our customers and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us. We assure you of our best possible services always.

Warm Regards,
Dominic Savio,
India Today Book Club









From: Pramod.[protected]@relianceada.com [mailto:Pramod.[protected]@relianceada.com]
Sent: Friday, July 10, 2009 11:21 AM
Subject: Order no.[protected] dt: 13th june
Importance: High


[protected]@indiatodaybookclub.com

This is with reference to my order number [protected] dated 13/6/09. Please be informed that I have not received my said consignment till date. I had called your office for enquiring about my consignment, where in they had assuered that the same would be despatche.

But regret the same has not reached to me. My payment was made thru IVR and is now reflecting in my card statement. Please despatch the same without any further reminders.

pramod prasannan
T 202, Jalvayu vihar phase 2/3,
Sector 20, Khargaharm Navi Mumbai
410210

Phone: [protected]








For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.






For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.



For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

Reebok Tshirt — HORRIBLE SALESMAN

I brought a T shirt from the authorized Reebok dealer & specified while buying it that i should be able to exchange it if its not the right size for my brother.Later on when I went to the Reebok showroom the manager agreed to exchange it.But to my surprise after half a hour a CHEAP salesman comes to us & tells us that "we cannot give you so much time".I am shocked & i tell him that you aren't doing me a favor . Again to my surprise that ARROGANT, CHEAP salesman tells me that he's doing me a favor. I am baffled and i call for the manager. then this CHEAP salesman tells me that"I am the manager". I then ask the rest of the salesmen is he true. They are reluctant to reply but then he screams at them in hindi & says "bol na". And these salesmen forcefully answer in the affirmative. Then after a while the true manager approaches us & says he's really sorry for what happened. And he has the cheek to tell me that the showroom is knows for its service. And after all this has happened the same CHEAP so called "manager" still does not have the decency to say sorry on the other hand the is still starring at us. Horrible experience, please take appropriate action against this salesman.
ADDRESS: REEBOK SHOWROOM MAGNUM MALL CAMP PUNE 411001

Reebok India — Poor Upper shoe material

Dear Customer Care Manager
I bought this basketball shoe in Dec 08 from your reebok store located at mohan industrial area, mathura road, delhi.
I am an occasional baskeball player and play on sundays only, though i have represented India at various levels.

The shoe develped craks on the upper, which I got stiched assuming that i might have struck something sharp, however, now ahain there is another crack on the right shoe. On this weekedn i saw similar cark on the left shoe. I guess the material used is of infrior quality and needs to be looked into carefully.

I also would like you to replace the shoe as the sole is in perfect condition.

Being a sportsman I do not appreciate a playing shoe to give way within no time.

I do hope that as a responsible company, you would take corrective action in your quality checks and also customer satisfaction.

My no.is [protected]

regards

Fitness Kit — Not found 2 item in porsel

I recved aporsel from you but not found 2nos item one is track shout .2 is rebock shoe.sevral time complaint today shop reply to me within 10 days sanding item but more three month waiting.but not sand mantion item my name is NCAHirwal, orderno.OGA[protected] date15/06/09, ITBC[protected].

Living Media/Fitness kit — No delivery after payment

Dear Sirs/Madams
I was contacted by a person 25th July through my mobile number [protected] claiming himself as a representative of Living Media. He offered me set of Reebok Fitness Kit (One Pants, Shirts, Shoes, Towel, Bag and Sun Glasses for Rs, 2999. Since I dislike the sun glasses he removed it from the package and said Rs. 2298 would do. Hence I Paid the amount to Living Media(India To DEL IN) Rs. 2298 from my HSBC credit card number: [protected] through telenetworking facility connected by him. But until now I have not received any material or response upon that. Please see into that matter immediately and take needful action.
Thanking you,
Yours truly,
TiyaraVishnu

Dear Prabhat,
Kindly contact Mr.Amit Lumbay on amit.[protected]@reebok.com, the point you mentioned regarding the attitue of store employee will be catered soon.
thanks for your feedback.

Reebok - Shoe — Reebok - Indifference

Dear Sir/Madam,

I bought a Reebok shoe on 25.10.2008 for Rs 2160 From Reebok show room Saligramam, Chennai. The shoe had a manufacturing defect of indentation in the sole. I ignored it and later when i washed the Shoe. The color came out and the white shoe became bluish black. I took the shoe to the show room. The show room manager refused to accept any complaints and treated me with indifference. I do not know where to complain as the company’s website points only to US Grievances cell. I raised my compliant in there web site. But no response from them

Can you suggest me how to take it forward?

Thanks in advance

Sincerely,

Vasan

Reebok India — Non availability of my size(No.8) of Shoe

Sir,
I have tried to get the Reebok Shoe in exchange of Voucher from your authorised Showrooms in Chennai New Delhi & Kolkata, but non of the Showrooms I could get my size (No.8) Shoe, my Voucher No. is 591072 issue date is May 19, 2009.
3 Months elapsed since, I do not need the Shoe now, I would therefore request you to reverse the payment made, to my Credit Card at the earliest & oblige. Thanks & regards.
Qumruzzaman Mohiuddin

i have gotten reebok shoes .but i want to know that r they original or not this is my shoes code[protected] packed date. dec 2008

Dear Sumit,

This is second gentle reminder, is it possible to call me back?

My cell no is [protected].

Am facing many problems of my shoe. I had bought shoe from your shop from last Feb. 09 and getting problem (its sole had cracked).I’ve visited your shop six or seven times and no positive reply from your side. when any one spare Rs.3800 for one shoe and not getting satisfaction than god know who buy Reebok products

Always your guys tell me he is in meeting, he calls you, he revert you or something like that.

I’m your valuable customer and I used only Reebok products, is it right way? to deal customer? Than sorry to say boss that I am going to change my mindset to your product……..

Thanks & Regards,
Amarendra

________________________________________
From: Singh, Amarendra (STAR DEN India)
Sent: Wednesday, August 19, 2009 6:47 PM
To: '[protected]@gmail.com'
Subject: Need your mobile number.

Dear Sumit,

I am working with Star T.V and looking MP and need talk to you.

Please give your Mobile Number because your guys are not supposed to give number to anyone without your instruction.


Thanks & Regards,

Amarendra

reebok summer kit — incomplete delivery

Dear Sir,

I had placed an order for a Reebok Summer Kit for Rs 2499/- with Rs 399/- for processing/ handling charges on 19 Aug 09 vide order no [protected] on India Today Shop.
While placing the order I had specifically requested for a sipper (and not a cap) as I was paying by credit card and the same was assured to me.
I have recd the package on 28 Aug 09. But to my horror I find that the Sipper is not enclosed and not only that, the Reebok Sunglasses are also not in the package. The sunglasses are the most expensive item in the offer, and the same have not been found enclosed.
All afternoon and evening I have been trying to contact their 'Customer care' no[protected], which I'm sure is a misnomer because not once was I able to get through to speak to anyone, inspite of listening to a ticker tape telling me my call was important to them!!! In resignation I turned to the ordering no on which I had placed my order only to be told to contact customer care, which in anycase was not responding. I requested the lady at the other end to lodge a complaint that customer care was not responding.
It is requested that India Today shop be asked to make good the deficiencies in the package at the earliest.

India Today Book Club / Reebok Watch — free gift

I have purchased 4 books for Rs 499/- for that there is a free gift of Reebok watch which was not sent along with base purchase for that I made a phone call to call centre no[protected]. They said some unic number I need to mention in the website that is www.bookstoday.in/promos.htm I tried sevaral times but system is not accepted then I talked to the customer care centre nearly 6 times they are saying log after some time. I tried so many times now that web site is not working once again I made a phone call to the call centre they are not responding properly they are cheating like this
Please do me the justice
Regards
kalyanchakravarthy v
[protected]

Reebok — Poor Quality and Rude service

I bought a bag in April 2009 and it is torn in 3 places by August 2009.
The salesman had said that there is a 6 month warranty. When I brought the bag back to the shop the salesmanager was no longer employed there and the new manager was rude and refused to honour the said warranty

Novels & Reebok Watch — Products did not Reach

Hi
I am Mohammad Fazil Banka R/O:- Sazgari pora hawal Srinagar Kashmir 190011 Cell:-[protected]
I have ordered for Novels which were four in Number & i was Supposed to get the Reebok watch free with that i recieved an SMS regarding the Courier details but the product never reached to me.You have stopped sending offer e-mails to me also.Now i have a humble request that please send me the things ASAP
Fazil

Reebok India — reebok bags

i am a resident of aurangabd m.s. and the complain was abut the bags your company is distributing on every purchase of any nokia cell phone which are with a price tag of rs.2499 and quality of the bag is so bad that i doesnt seem that is it made by reebok at all bcz teh material used is so low and the the cell phone company NOKIA is advertising abut ur product in the local news paper that a free reebok bag worth 2499 free with every purcahse of nokia cell phone so please take sum actions regarding this........

kindly give me the periodical information about your various products and seasonal offers

Reebok Summer Kit — Order not received for 6 months

My customer ID is ITBC 0969703 and order No. is 0GA 0900599.



I ordered for Reebok summer kit in July 3,2009. and preffered to pay through credit card.After some days, I enquired about the status of my order then I was told that your order is under process. Then I got the message in my mobile that your order has been dispatched and requested to get ready Rs 2498. I was shocked, that I have opted for payment through credit card. Tnen I requested the customer care, somebody suggested that you denied the VPP and I am going to change your payment option to credit card and my bank informed that apayment of Rs 2498 has been deducted on 17.7.09 against times of india order. From that day I was reqesting continuously to the customer care but till date I have not got my ordered items. It is almost 4months have gone and now I wil not wait further. I have spent obout Rs 1000 in two months for calling you and requesting through emails. The India today book club is a big cheater.I have also provide them my bank statement showing deduction of Rs 2498 to ITBC three times.

I am also facing this type of problem. Is there any system that this type of cheater be banned permanently.Indian Consumer complaint fourm can help us.

web: www.trademm.com
MSN: [protected]@hotmail.com
We can supply sports shoes in various styles, colors and specifications. We export to America, UK, Germany and Italy
Feature:
1) With original boxes, retro cards
2) We have many different styles and colors available
3) Sizes: you can choose at ease
4) More product pictures available on our website
5) Prompt delivery
6) Small order available
7) Reasonable price
If you are interested in our products, please click:
web: www.trademm.com
MSN: [protected]@hotmail.com

Reebok Classic Men Rsquo;s Shirt Of M - 40 Size — problem in getting the right item -replacement request

1.ORDER No.OGA[protected] DT 30 AUG 09

2. MEMMBERSHIP NO. ITBC 09103250

3. CONSIGN. NO 633490



I have ordered for one REEBOK CLASSIC MEN’S SHIRT of M-40 Size via SMS and the same is accepted and forwarded to me. Today i.e 22.09.2009 by 14.00 hrs I have received a parcel from my local post office collected the same by paying Rs. 524/- ( 499+ 25) and I opened the parcel with curious to see the REEBOK SHIRT, I have noticed some bunch of papers instead of REEBOK SHIRT i.e only three issues of your T3 Magazines. I am sure that the parcel is not tampered by any one and it is intact when I received.



Immediately I contacted your customer service and informed the matter with one Mr. Rashid by 14.10 hrs today 22.09.2009. As desired by your office I am returning the same with a copy of invoice cum delivery note for your ready reference.



I hope some mistake made by the despatch department, which may be avoided in future. Hence I request you to kindly arrange to despatch my REEBOK CLASSIC MEN’S SHIRT of M-40 Size by courier(Professional Couriers TRZ[protected] dt. 22.09.09 ) to the above mentioned address. I wish to bring to your kind notice that I have already made the payment for the above order hence the product to be sent to me directly without any charges. I request you to kindly arrange to reimburse the courier chargesof Rs. 70/- for sending back the T3 magazines.

That couriror was not accepted by your office and returned to me, again i had sent the parcel by Reg post by spending Rs. 190/- but it also returned to me. What is happening in your despatch and receipt section pl let me know if you want i will send the booking details of my Reg post. Its looks like cheating the members and it will lead to bad name for india today club.


Kindly acknowledge receipt, and arrange to replace the T3 magazines to REEBOK CLASSIC MEN’S SHIRT of M-40 Size



I look upon to your early response.

j.asokan

Reebok — delivery of shoes

dear sir,
for your kind information sir the delivery number[protected] which has contain shoes of reebok has not yet received from us. the delivery of this shoes had been held from rohtak at 6/10/09 for panipat. but it is more than 3 weeks it has not been received by the party . sir please do some arrangments for this delivery. we shall be thankful to you for this

Reebok Gym Kit — Not received my order &payment collected twice

Respcted Sir/Mam
I had ordered a Reebok Gym Kit On 4 sep, My transaction Id no.[protected] on which they had promised me a shoes pair , a track suit , socks pair , hand towel & a reebok cap .
I had made payment through my Axis Bank Credit Card payment had beed charged twice from me once on 4 sep & secondly on 13 sep ...
Were ever i had recevied a reebok summer kit instead of gym kit on 29 sep . I returned that kit to you on the same date through courier .
So I please request you to remmit my once payment till 30 of october & SEnd my gym kit till 10 of nov either i would be forcely asked to knock the door of consumer court ....
your help line no is just a fruad so make it proper toooooo ..
Hope for an positive response.......

Fitness Kit Of Reebok — TRACK SHOE AND SHOE not found

Dear Isand a order for Fitess kit of reebock co. 15/07/2009 irecied apaesol though post office inside the porsel i got only two item1 TOLIYA 2 BAG .TRACK SHOUTE AND SHOE not found. imidetly contact idia today book club to answer me your two item not sand some our reason so your item sandiding within 15 days but sorry to say more than 4 month not sanding my item. MY IC is ITB 0945411.within 4 month Italk sevral time by teliphone and 10 E MAIL sanding to INDIA TODAY BOOK CLUB. but no responce to me. my adress NC AHIRWAL NH3/B231 NTPC/VSTPP PO.VINDHYANAGAR DIST SINGROALI MP PL slove my prpblem thank you NC AHIRWAL

Indiatoday Bookclub / Reebok Shoes — Defective shoes

I had ordered for a rebok shoes on 29/04/09 order valued INR 1598/- for which order number provided was INTERNET/0GA[protected]. After receiving the shoes found that the shoes are dective and and made the complaint for the same the customer care team asked me to send back the pack which was sent to them, a new pair of shoes were sent to me which were again found to be defective gain i made the complaint and they asked me resend the packet to them on sending them the packet through courier the indiatoday people refused to take back the packet, when the same was intimated to me by courier company i called upthe customer care they asked me to send it to the corporate office of indiatoday book club gist f the conversation- As been asked to resend the shoes it was couriered through pafex courier pod no:[protected], with invoice copy and complaint letter. Today i came to know from the courier company that the your people have refused to take the packet stating they will open the box then only they will accept or reject. I called up your given number- [protected] on which Mr. lalit asked me to send the courier to a different address stating that my issue would be resolved there. The provided address is- India today Book Club, F-14/201, Competent House, Middle Circle, Cannaut Place , New delhi. this was the mail sent on 29th of july'09 then for a month time i kept on mailing them and they did not even confirm the receipt of the packet.

When i started to esclate the issue then on 30 th august they asked me to send the scan image of the card statement so that they can refund my money. I forwarded the same on 1st of September then again I had to follw it for 14 more days then i received mail from them regarding the a new packet sent to me - mail gist- Dear Member,
We apologize for the inconvenience cause to you.
With reference to your mail, we would like to inform you that your shoes has been again dispatched from our side on 12-SEP-2009 under consignment number 69356742 through DART MAIL ,Very soon it would be at your doorsteps. Kindly wait for 14working days. If you would not receive the same within the given time frame, kindly get back to us. We will do the needful.
I recieved the packet on 20th and found that a new pair defectective shoes were sent to me for which i sent them scan images of the shoes, in reply of the same indiatoday book club team told me that they do not find any defect in the same. I again sent them clear images of the defected shoes.
For which they do not acknowledge their fault and now again reverted asking me sent back the packet so that my money can be refunded.
Now after almost 6 months of time and sending the shoes twice back to the indiatoday bookclub team again i am got a damaged product which even fail to acknowledge that they have sent me faulty product which clearly shows their best of services.

I am attaching the images of the defective shes for refernce and hoping that my problem is resolved.

Reebok Shoe — reebok shoe not received in packet

To,
Living media india book club
India today book club
New delhi
Sir,
With refrence to my order no[protected] dted-24/10/09 on line, I have received a packet through speed post on 6/11/09.
In this pack I have received only reebok track suit but rebok shoe was not present in this packet though packet was completely sealed. The details of invoice note cum delivery note is as under:-
Invoiceno- ORA[protected] ORDER NO- OGA[protected]
INVOICE DATE- 27/OCT-09 WEIGHT- 1.270
INV.AMT- 2298.00 Web no[protected]
Membership no- ITBC08662303
ITEM 1, R0746- REEBOK TRACK SUIT- 1 NO
ITEM2-R0794- REEBOK LITE SPEED SHOES – SIZE 7- 1 NO
YOU ARE REQUESTED TO PLEASE NOTE MY COMPLAIN THAT I HAVE RECEIVED ONLY ONE ITEM ie TRACK SUITE BUT SHOE WAS NOT PRESENT IN THAT PACKET.
Please check and send shoe as soon as possible.
Thanks
Yours
Mukesh Kumar Sinha
c/d-6, vasant vihar colony
po- bachra dist – chatra, daltongunj, jharkhand
phone – [protected] /[protected]

Reebok India — delay in delivery

I have placed an orderfor reebok kit on 1st oct.2009 and order no is 0GA[protected] for rs 3199/- paid by credit card.I recived sms for the same on 15-10-09 . the blue dart reference no. sent me by sms , is [protected]. i approached to blue dart office but they said that this kit has been booked by company and withdrawn back . so please rectify my problem as soon as possible.

Reebok India — DO NOT DISTURB

Hi

Iam a vodafone Customer from last 2-3 years . My No. is [protected]. we are facing a problem with vodafone unknows incoming calls.becuase some time I am in setting with my boss in meeting and vodafone customer care are very very dusturb me I working with Internanatal Company Reebok As a Territory Manager.I dont want extra phone from Vodafone So i request you to please take a action for this.



Regards
Virender Jaswal
Territory Manager Reebok India Company
M- [protected]

Living Media India Ltd / Reebok Kit. — Not received my order as yet. (OGA090029292)

Sir / Ma'am,

I had placed this order no OGA[protected] dated 8-Mar-2009 on the internet. The promotional offer included 1 Reebok Shoe size No. 9 (NINE), 1 Reebook Bag & Towel, & 1 Reebok Track Suit (LARGE).

Despite innumerable telephonic follow ups, i kept receiving the consignment with the wrong sizes. I had no option but to return the consignment every time and had clearly mentioned to them about the sizes i had ordered as above.

The company seems to have been satisfied with the payment that they have received, and have quitely preferred to stay mum on my order. They do not seem to be interested in sending my parcel and i am forced to believe the India Today Book Club is one big FRAUD company out to cheat gullible consumers.

I shall be highly grateful if through this august platform, i am either returned my money (Rs.3199/-) or the consignment with the CORRECT sizes as mentioned above at the very earliest.

Thanking you once again,


Yours Truly,

Anupam Agarwal
MAC Capital Ltd
202 Rajendra Chambers
19 Nanabhai Lane, Fort,
Mumbai 400001

Reebok Sports Shoe — Fraud by company showroom staff

I had bought two pair of sports shoes for my kids, from Sec 17-E company outlet, in 25% cash back offer in July. Shoeroom employee, a girl, noted down my name and residence address and told that cheque for cash back will come directly at our address (HN 3583, Sector 35-D,Chandigarh) through courier. After a no; of reminders on phone, I visited the showroom and was told that that without bill they will not do anything. I agree that I should have preserved the bill but such a big company when launching schemes, how it be so callous in maintaing records and just not willing to check the records.
I request the company officals to take action against the outlet employees and check records to send cash back amount at my address.

Reebok Track Suit And Shoes — non delivery

I had ordered 2 packs of reebok track suits and shoes from India Today Book Club.I made payments for both through my credit card. Incidenatally, I received only one of them.The other packet was said to have been sent back by Bluedart as they could not locate the address! ( which happens to be the same for both the deliveries). Anyway, I kept corresponding with them and initially they responded but my last few mails were not heeded. They had sent me details of the consignment which do not match with the Bluedart office here. I tried the phone number provided in the mail but it went unresponded. I dont know what to do. Never thought I would be duped by ITBC. My membership number is ITBC 09118600.
Order No. OGA[protected]
ORDER VALUE: RS 2298.00
INVOICE NO. ORA[protected]
RTO CONSIGNMENT NO. [protected]

Reebok India — reminder in lieu of complint no 2400560

purchase one reebok kit from hs 18,having a sunglss,a pair of shoe and a wrist watch amounting Rs. 2999/- payment made in cash to delivery man. when I open the kit I was soqued to see that wrist watch belt was broken during wearing the watch and watch is stop on particular time. I give sms to hs 18 many time and the tell me always your complain has been forward to reebok co...

Reebok Kit — receiving wrong order

Sunil Shrawat
House no:3Block A
MDA flat Begum Baag,
Meerut,U.P.(250001)
Mob No:[protected]
The Sales Manager
Living Media India Limited
B-47, Indira Enclave
Neb Sarai, New Delhi-110068
Subject –complaint about receiving wrong order
Sir,
This is to inform you that we are not satisfied with the consignment sent by you we placed an order with your firm vide Order no OEA[protected], Registration no[protected].Membership no-ITBC09165379 . The pack you have sent had been received but in my order. I have given shoe number 10UK. But you have sent me shoe of number 8 UK .as you can see Sir ,we got the wrong order because the order we got have orderof Shavia faridi from lucknow address H FO-B1/96SRC-G opp.Raj Tpadbas jawkipuram lucknow (U.P) -226022 with an order no: OBA[protected], andMEMBERSHIP NO: ITBCO9166271
Mobile no-[protected]
Kindly give us back what we must deserved In case if we would not get the order that we placed we would complain to the consumer right commission, reserving such right as we may have.
We look forward to your prompt reply.
Thank you
Mob.No:[protected]
You sincerely
Sunil shrawat

Reebok Kit — Wrong kit delivered

I too had ordered a Reebok kit on 23/11/2009 via telephone and paid the amount Rs 3199/- through cash on delivery on 10/12/2009 However, the size that I had ordered for shoes was 10 UK got the shoes of 8 UK .The complaint no. given lays unanswered. Please exchange it or give me other options as soon as possible.My Order no -OEA[protected], Registration no[protected].Membership no-ITBC09165379 .We look forward to your prompt reply.

Reebok Kit — Non delivery of Product

Order No.[protected] dated[protected] for 2kits

to be delivered at : H. No. N-174, 2nd Floor, Near Furniture Market, South City-1, Gurgaon-122 001, Mob. No. [protected]

Delivery Yet Not Received. Please check.

Reebok Kit — non delivered

i have not got my kit from blue dart as i did not collected in time because they did not contact me.so india today shop please call me

Reebok India — Redemption got not received

Hello,

Reebok had double your money schemen, where i sent sms many time before 15th December but didnt get the code. Mobile number: [protected].
Please help.

Thanks & Regards,
Nidhi Gupta

Reebok Kit — Reebok Kit : order no.110052353

I have given an order (order no.[protected] dt. 7/12/09) for Reebock Kit in India Today by seeing the add in Mail today paper dt. 7/12/09. I have made payment by credit card at the time of giving order. I was told that as I am making the payment by Credit Care I will get my Reebock kit for which I have paid 3199/-, will receive within 10 days. But till date, one month passed, I have not received the product.

Reebok Kit Worth 3199 / - — REEBOCK KIT : ORDER-110052353 DT. 7.12.09

I have made an order (Order No.[protected] dt. 7.12.09) to Mail today ( by viewing the full page add in Mail today paper) for a Reebock Kit worh Rs.3199/- for which I have made payment through Crdit Card. As I have made the payment by Credit Card I was asked to receive the kit within 10 days of order. Till date I have not received the Kit. Kindly deliver the consignment.

To,

Reebok India,
Customer Care

sir, i have been misled twice by the workers of your company at your reebok store,
nezone agencies(p) ltd.
G-4, N.D.S.E-1, new delhi-110049
firstly, they told me i could use my reebok coupons, when ever i wanted, they never mentioned, i could use a single coupon in a month, any way, it was'nt a big issue, so i ignored it,
recently, i went to the same store, to buy some merchentise, and wanted to use my coupons, they told me i didnt have the REDEMPTION CODE, and so my coupons are invalid, , what i m trying to say is that twice i went to the store, and neither did they inform me about the redemption code nor did anyone ever mentioned the redemption code.
i believe you will look into this matter seriously, for the customers are not properly, guided, nor are they properly responded too, which goes against the bond of the company and the customers.
The salesman at the store took my retail invoice nos, which is B7-8554, and assured me to resolve the issue, and provide me with my redemption code by monday, but no one have contacted me till now,
i would appreciate if you could kindly mail me my redemption code at dr.[protected]@gmail.com .

thanking you
dr.vaibhav sharma
sjh hospital
delhi
my cell nos. [protected]

Itbc, Reebok Shoes & Reebok Tracksuit — Cheating by ITBC

I had placed order on ITBC for "Reebok shoes + Reebok Track suit + Holiday package" . The payment of Rs. 2298/- was made through my credit card on 11th Nov09 against order no. TELESALES/0GA[protected]. More than 20 mails have been sent to ITBC but the consignment has'nt reached yet.

Pls. help in getting my money back.

Reebok India — Redemption code not given

Dear Sir
I have sent two SMS regarding redemption code through my mobiles [protected] & [protected] before 15 dec 2009 two times and till date I have not received the code which is mandatory.
Please check your records and send me the duplicate code
Regards

deepak sharma

I have sent SMS regarding redemption code through my mobiles [protected] and till date I have not received the code.Please check your records and send me the duplicate code

Thanks!
Venkat

I have sent SMS regarding redemption code through my mobiles [protected] and till date I have not received the code.Please check your records and send me the duplicate code.

Regards
Mukesh

I have sent SMS regarding redemption code through my mobiles [protected] and till date I have not received the code.Please check your records and send me the duplicate code.

Anybody is taking care of these complaints or we are wasting our time here.


Regards
Mukesh

I have sent SMS regarding redemption code through my mobiles [protected] and till date I have not received the code.Please check your records and send me the duplicate code.

I have sent SMS regarding redemption code through my mobiles [protected] and till date I have not received the code.Please check your records and send me the duplicate code.

Reebok India — Reebok double your money offer

We had purchased goods worth Rs. 15K during Sept'09 under the double your money offer but the local dealer in Mumbai (Borivali WEST) did not inform the procedure for redemption of the coupons. In the meantime when we tried to redeem the coupon the same was not accepted since there was no redemption code and then v were informed that the last date to get the redemption code was 15.12.2009, which fact was never been informed hence it appears that it was only a marketing gimmick of the company to take the customer for a ride and as per our sources majority of the customers till date are not aware of the procedure for redemption since the local dealer/franchisee is not aware of the same.

It clearly indicates that the companys intention was to liquidate the old sub-standard stocks to the customers at the same time increase their sales during the receission period since their material was not being able to be sold and due to which the customers have been fooled and are facing the problems. In such a scenario as such the company wld be the looser since the customers would not have confidence in the company nor in its products, which would help the other competitors to gain and increase their sales.

Hence as such REEBOK wld not achieve its sales they wld rather loose more than what they have achieved at the time of the scheme. The company shld extend its date for the vouchers not redeemed till date.

Reebok Traick Suit — goods not received

Dear Sir,
I have place the order of REEBOK TRAICK SUIT WITH your offer shoes, towel, watch ,bag and dimond discout gift voucher worth rs. 5000/- .
I have made the payment thru my cr. no.. [protected] dated 6 jan RS 3198/-

also i have received a call from your side that my order has been dispatched but till today i have not received my goods kindly check your end and revert me as soon as possible.

Reebok India — 2 INCH MACHNE NEEDLE OR NAIL N SHOE

hi his is ali
i have purchased one pair of shoe from your retailer
model no J03601/us12 on 15/09/09 from M.R. footwear Pvt. Ltd
G-26& 27, v3s mall(east delhi)
laxmi nagar delhi-92. phone no [protected]
bill book no 22 and S.No. 2173
is shoe ka right foot ke right side ka adhesive loose ho gaya hai and left side me very close to toe one iron nail is there .... in the begining this nail was attached to base but now as the base is compressed after use it become significantly touchable.....
i met an accident in which i lost my right toe before purchasing this shoe so i could not notice about this nail in begining but now it started hurting me.... as the retailer told me that the shoe is in warrenty so due to all above reasons my shoe pair should be replaced....
i[censored] want to contact me then my no is[protected] and [protected]..
pls help me as this shoe is hurting me now....
thanks
murad abbas and rahmat ali
DELHI-51

check this link dude..

http://ndncregistry.gov.in/ndncregistry/index.jsp

u would find all the info u need..

Reebok India — product not recieved

I bharat kumar bajaj residing at FD-174 saltlake city sector-3 kolkata-106...having mobile number-[protected] with booking number[protected] dated[protected]. It is very disgusting on your part that my product have not been recieved till date. Hoping for a better response this time and i am sure such a reputed company would not want to let down its customers.

Reebok Sunglass & Watch — Two Main item missing when we rceived parcel

My ITBC membership No. : ITBC0969868

I have put order and paid through credit card for Reebok Style Kit (six item) on 19/07/2009. After many follow-up we received one parcel on 08/08/2009 at 16:45 but surprisely there was main two item missing in parcel. I have immidiatly call to call Center and talked with Mr. Ravindra Singh he gave me assurance with complaint no. 172179.

Then after numbers of follow-up on Call and also on Email with many call center executive like Priya,Rita,Ketan suri, Ravindra singh,Suresh,
Rashid and also senior person Mr. Azeem Khan.....

Till I have not Received my missing item.

Today on 04/02/2010 once again I have talked with Rita she assured me that I will received my missing item within one week.

Its very very bad experiance India Today Book Club.

Hope now they will not cheat me.

Rahul Naik

Reebok Tshirt — Customer service

Dear Sir / Madam
I have a complaint with your showroon at poonam chambers , nagpur. the person mr Pawan kumar pandey , spoke very rudly with badwords wo me when i went for a exchange of t-shirt as i was late by day to get it it exchanged.My bill number 478 dated 11/3/2010.

My wife brought a tshirt on 9th march 2010 evening as 10th was our wedding annv. she told them if the tshirit is small thne we will get it exchanged next day but due to some other issues i cannot visit the showrooom. wen i visited on 11th evening around 5.30 pm mr pawan pandey spoke very rudley and started giving badwords.is this way to deal with customers.

SO i didnt exchanged it and myself and other friends of mine i would advise not to visit such a kind of shop.

thankyou for your very good customer service its really ridiculous.

thanks

living media india limited,india today book club — NON RECEIPT OF REEBOK SHOE KITS BOOKED ON 02/12/2009 BOOKING NO. 880024157

FROM
VIMAL G. SHAH
150/1 SWASTIK SOCIETY,
AMBAWADI,
BHAVNAGAR – 364 001.
MOBILE : +91-[protected]

TO ,
LIVING MEDIA INDIA LIMITED
INDIA TODAY BOOK CLUB
B-47, INDIRA ENCLAVE, NEB SARAI,
NEW DELHI – 110068

DEAR SIR,

SUB . : NON RECEIPT OF REABOCK SHOE KITS BOOKED ON 02/12/2009 BOOKING NO. [protected]
1) WITH REFERENCE TO ABOVE WE HAVE BOOKED THE REABOCK SHOE KITS THROUGH CREDIT NO. [protected]
A) ONE WAS ON 02/12/2009
TIME BETWEEN 10/45 AM TO 11/30 AM
MOBILE NO. [protected]
ADDRESS: 150/1 SWASTIK SOCIETY, AMBAWADI, BHAVNAGAR – 364 001
YOU HAVE GIVEN BOOKING NO.[protected]
B) SECOND KIT BOOKED ON 05/12/2009
TIME BETWEEN 10/45 AM TO 11/30 AM
PHONE NO.[protected]
PL. NOTE THAT ADDRESS AS PER GIVEN BOOKING NO.[protected]
YOU HAVE BOOKED AND GIVEN BOOKING NO.[protected]
2) AFTER THAT SECOND BOOKING KIT CAME THROUGH YOUR INVOICE AND DELIVERY NOTE NO. ORAO90105989 DTD. 29/12/09

3) INSPITE OF SO MANY PHONE CALLS TO YOUR DELHI OFFICE (PHONE NO.[protected],[protected]ST BOOKING KIT NOT CAME TILL DATE. I

4) NOW WE ONCE AGAIN REQUEST YOU TO DELIVER OUR REABOCK KIT AS WE HAVE BOOKED ON 02/12/2009

5) THE PROOF OF THE BOOKING KITS CREDIT CARD STATEMENT OF BOOKING IS SENT HERE WITH A AS ATTACHEMENT FOR YOUR CONSIDERATION

6) WE ARE YOUR VALUED CUSTOMER, SOME MISTAKES HAD BEEN TAKEN PLACE FOR DELIVERING KITS , PL. LOOK IN TO MATTER URGENTLY

7) WE ATTACH HERE WITH ALL THE PROOF OF BOOKING, WE ONCE AGAIN REQUEST YOU TO SEND OUR BOOKED KIT AT WITHOUT FURTHER DELAY.

8) THANKING YOU IN ANTICIPATION & CARE YOUR CUSTOMER VERY CAREFULLY.

THANKING YOU……
YOURS TRULY
VIMAL G SHAH

REEBOK BAG — Site not accessible

I have got Sodexo gift pass, After acratching i got reebok bag but when i was registering it on the site am not able to register,

REEBOK BAG — reebok bag not found

I purchased indiatoday summer kit vide order no.-0GA[protected] order date.30.07.2009 vide invoice no.-0RA[protected] dated 31.07.2009 for the invoice amount-Rs.-2898.00. To my surprise when I oppened the kit there was no reebok bag as promissed in the inv. letter. Hence please do send the reebok bag in favour of me at the earliest.

Reebok Shoes — Poor Quality Products, Poor Service

I bought a pair of reebok shoes (around Rs 5000) some around 1 month back from Reebok Showroom in Leela Palace (Bangalore). In this small time only these shoes strated tearing off. The front corners of both the shoes are teared off. I went back to the shop with this complaint but that shop manager responded after 1 day that nothing can be done. The company people have refused to give relacement or do any repair.
This is very disgusting, even if i have bought of a shoe pair of some local brand, i would have got in just around Rs 500 to 1000 and that also would have worked for more than a year. Reebok company representatives should look in such matters and should respond positively to such cases.
Now i have got a very bad image of Reebok company. Till now i was a good suporter of this company, but now onwards I will never
buy any product of this brand. and will also make aware about the reality to other people.

In bahadurgarh i bought shoes before few days but they were unfit so i want then change but in that showroom the owner rejected to change.

I had a soul problem in the reebok model vector molten fire shoes - black which were purchased from a authorisez showroom and after 13 months we do not have it's purchase invoice.

On 28/01/09 We had talked to your franchisee M/s, Reebok Shoppe and as he agreed to change the soul we had given the above shoes to him and also purchased more as a valued customer vide bill No R5398/520 worth Rs, 5759/- Till date after follow-up's there is no reply/response. I look forward to now handover this matter to you urgently or take a police action against the co and the retailer.

My direct cell phone number is [protected].
Regards,
S.K.Agarwal
Police Bhavan"
Gandhinagar.

Reebok — reprair my shoes net is brust

Pls net repaair reebok shoes i kindly request to u

Pair of Reebok shoes — Order not received yet

I have ordered a pair of Reebok shoes 2 month back but I have not received my order yet. I had dropped so many mails to the customer executive but it seems that they just dont care as the money has been credited to their account.

This is very humiliating on their part. This was my first order to India Today and they have proved to be a fake company.

Can somebody help me out in getting the money back or atleast my shoes

Your help will be appreciated.

My order number is:[protected]
Please respond if any of the bag it today executive tracking the complaints.

Reebok — poor customer service and poor quality footwear

Dear Reebok Customer Care,

I would like to bring to your notice that i had to experience a very poor customer service from your reebok outlet located at MG Road, Ernakulam, Cochin.I am a loyal customer of your's and the recent purchase of mine was a sports shoe. But within a day's use its color started eroding. I brought this to the notice of the respective store manager but in vain.

I kindly request you to make sure that you handle such situations with immediate response because it affects our purchasing habits also make sure that your customer care is more effective and functioning.Do consider my request.

Thanking you
Sanjay.S
[protected]

Reebok — Regarding bad customer service

Hi,

I bought a pair of shoes from Reebok Outlet on Residency road, Bangalore. This showroom is being handled by some Retail Incorporate.

I did the transaction through my debit card of Indian Bank, Bangalore on 12th July 2009. I was told by the staff before the purchase that the pair is on 50% discount and is of Rs. 1500. But while getting billed Rs. 1800 was deducted. I straight away asked the person on the counter to cancel the order. He did the same and gave me a sale & a void transaction slip.

After a few days I checked up in my account that the money has not been credited back. I called up the people of this Reebok showroom to find out why it didnt happen. They asked me to visit the outlet to get the problem solved. When I reached the outlet they told me that since its a debit card so it will take 15 days for the money to refund. I was not able too understand that why didnt he tell me all this on phone itself. He also told me that next time if I will come he will provide me with the statement of transactions to show to the bank.

After 20 days I again checked my account and the money had not been credited. I again visited the store and asked these people for the statement. Instead of saying sorry for not having the statment even after a week they told me that if I had the transaction slip i should have shown that to the bank. To add to it the staff told me that it is very basic thing to know all this. I was not able to understand whether I am standing in a branded Reebok showroom or some roadside shoe shop.

I just expected these people to help me out in how to get my money back and instead of helping me they were giving me lectures on basic things. I have always heard of Reebok as a big brand. I just hope they make there people learn how to behave and treat their customer. It is a shame for such a big brand that such things happen at their stores. I hope Reebok authorities will take care in giving franchisee to anybody from now on.

Regards,
Ankit Sharma
ankit.[protected]@gmail.com

I had purchased a pair of shoes and I had been given a copy of coupons which they promised to redeem from time to time.

In January I went to redeem it and I was told that this is a sale period hence it cannot be redeemed. I have requested them so many times. I have visited SCO 20, Sector 17 showroom so many times. At last, I told them I will have to go to consumer court then they redeem the same immediately. But they harrassed me a lot.

Now again I went to redeem the same they said there is a sale and it cannot be redeemed. I told them you have redeemed the same in January. He said I do not know about than but I cannot redeem it presently at any cost. How funny his reply was? However it is clearly written on the vouchers that these would be redeemed on the MRP and nowhere it is mentioned that it will not be redeemed during the sale period. How rude it was if you cannot redeem the coupon then why you issue the same. I have wasted my petrol, energy and get frustrated because of these coupons.

I requested Mr Sanjay, Incharge, Sector 17, Chandigarh again and again to redeem the same he said I cannot redeem the same. I said then why you give this at the time of puchasing a pair of shoes. He said rudly he will not accept these and you do whatever you like. Now I would have no choice except to approach the consumer court.

Ravinder Sharma, [protected]

The customer service at Reebok is horrible. First when you call, if you can find a number good luck, they put you on hold. Then when and if they answer the phone in 10 min, you are transferred to another department and put on hold again. Will not answer email and just forget about snail mail. I have never had such horrific customer service from one company in all the years I have been on the internet. Thanks for listening.

Reebok — bad customer service

Today I visited a Reebok outlet at Begumpet Hyderabad. I have been visiting the store about a couple of times a year. Today I wasted one hour at the store and there was no one helping me neither the stuff was put up properly to indicate the discounts on the particular products. I picked a few tracks from the 50% off rack and was desperately trying to find some help but they all seemed to be in their own bliss. After an hour of my search and conclusions I had to go down to the manager to check if I was sure about the prices of the products and to my dismay they all were only 30% off. I felt really bad that after all my hardwork it was all futile waste of time. I am sorry to say but the store is pathetic and so are the people working there. Right from the doorman to the manager. The security man did not bother to ask who had blocked my car from reversing and he made me waste another 15 min trying to find who parked the car behind. This was one really bad experience and I am pretty positive I am not going to that store again. It does not make a large difference to you but I had to let you know about your customer service. Thanks!

Dear Customer Care Officer

Reg: Shoes damaged from upper sole - Reebok

I have purchased Reebok Brand shoes on date 04.02.09 from "Rebook India Company Showroom" from bareilly (U.P.), of Rs. 1199.00 (after 799.00 Rs. discount ).in the four months only, my shoes got damaged from upper soul from last finger side.I asked to Your retail shop for replacement,

Is there any possiblity for replacement and exchange of shoes then confirm on the above mentioned email-id .

waiting for positive reply.


Amit Kumar Salvi.
Bareilly.
Mobile No.[protected]

this is careers alert i have done my MBA in marketing i want to join rebook in india so plz. suggest me by mail

Fraud Company- Some Facts of holiday voucher, i got this voucher after expiery date

Step 1:

Send the below mentioned documents at the address given below atleast 30 working days before the 1st preferred booking date.
These documents should be sent by courier only.

Please note that you need to write "Reliance holiday package" on the envelope.
•Valid Photo ID Proof ( DL, Voter id Card, Passport Copy, PAN Card ) any one of them.
•Draft of Rs.800/- in favor of IndiaHotelReview.com payable at Noida UP branch Issued only from Indian bank. These charges are collected for the services rendered in the booking. There will be no further charges to be paid at the hotel.
•Copy of Invoice from Reliance.
•1 Passport size Photograph.
•List of 3 preferred destinations/hotels with check-in dates(all 3 destinations' check-in dates must have a difference of atleast 7 days.

Dates/Periods when offer is not valid :

15th Jan'09– 15th Mar'09
01st Apr'09 –30th Apr'09
05th Aug'09 – 17th Aug'09
28th Sep'09 – 14th Jan'10
All Bank Holidays
All Weekends

IndiaHotelReview.com
B-75
Sector 63 Noida UP
PIN 201307

Reebok — about holiday package

i buy one reebok pack.
i got 1 dvd player and 1 reebok sunglasses. but not received the holiday package details.

i am from bagdalam courier services, i deliver a 2000 magazines of ignite fitness solution (foreverfit) situated in veera desai road, azad nagar, i am also give him a pod of all the magazines but the company cant give me payment i want to banned this company please help me outm i have all the proof you want

regards

bagdalam courier services

i send a parcel through om international courier services situated in andheri(east) my receipt no or awb no of om courier service is 972063 and he cannot deliver my parcel of 82 kg o[censored]sa, and he stolen my parcel and cannot refund my booking price of 20000/- and my clamp of parcel, kindly reply me soon

shoe upper part damage

I have purchased on 3.1.15 damage found with in 10 days. On 28.1.15 claim accepted. We have chosen leading brand. But...?