Address: | West Delhi, Delhi |
Dear Sir/ madam,
with due to respect , i want to made ur attention towards one of the shoes, which i have purchased from ur franchisee.
i have purchased shoes on 1st feb 2010,& model no of the shoe is "R270846" & just after 15 to 20 days after the purchase of shoe,the pasting of the shoe removed from the sole & i had complaint to franchisee what they did that ,they help me to have claim on my shoes & let me provide me the new shoes on the claim for the shoe.
now on 1st june 2010, i m able to get the shoes &on this date i have purchased the shoes,by paying the extra cost of the shoes & whose model no is "J00894"(it is from the KHAN collection) after the purchase of shoe just the week passed , i m suffering from the same problem which i have mentioned above(i.e pasting problem) & i have complaint to the franchisee but when i complaint to the franchisee, what reaction they show to me is that " sir aap is shoes ko de jao hum isse ELFI se PASTE KAR KE DE DENGE".& they also told me that , agar shoes "pani mai pehenkar jaoge to pasting khul jayegi"NOW THE ISSUES is that..........
1. WHAT SATISFACTION I AM GETTING AFTER THE PURCHASE OF SHOES OF THE "INTERNATIONAL BRAND"...
2. WHAT VALUE OF MONEY I M GETTING........
3. AFTER INCURRING "2999" HOW MANY PROBLEM I M FACING.
I HOPE THAT UR COMPANY WILL TAKE NECESSARY STEPS AS EARLY AS POSSIBLE...........
OTHERWISE I HAVE LEFT WITH ONLY ONE OPTION i.e "consumer court"...
i m also mentioning the franchisee name & address.........
it is......
SAI TRADERS
A-25, TAGORE MARKET, KIRTI NAGAR,NEW DELHI 110015......
THANKING YOU,
SUBHASH SONI.
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Reebok Shoes — complaint.
Member ship No.ITBC 09823577.order No.OG[protected] dt.[protected]
Invoice No.OR[protected].
DD.0670044 for Rs. 3198/- dt.[protected].
my complaint dt.[protected].
second invoice No.orag[protected] dt.183-2009 order No OGAG[protected]..
I received shoe of small size, though i ordered for US NO.11. and thus I sent back the articles.unfortunately I again received articles and again you people send small size ie No.8 show instead of no.11 size.
and I honored the VVP and paid Rs. 3199 and also VPP charges. Thus I made double payment and you received payment twice but failed to send the correct size shoe required by me.
there is totally a deficiency of service on your part and I am going to approach Consumer Redressal forum and obtain all reliefs with costs.