Reliance — outgoing calls barred | |
My prepaid reliance mobile number [protected] outgoing calls are barred despite of its balance of 200 Rs. and validity upto Feb.2009 and inspite of repeated number of complaints to the customer care service my onsaid problem hasn't been sorted out.Everytime a false assurance is being made in lieu of my complain to the customer care that it will be sorted out within 24 to 72 hrs. Its been more than 5 days since I have made my first complaint and still no attention is paid towards it.I am completely fade up with customer care careless attitude .Also I would like to suggest that a complaint number must be given to the customer against a complaint registered so that further reference could be made through it. Was this information helpful? | |
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Comments
My mobile No is [protected]. I nned my incoming and outgoing call list for my self. 22 feb sunday
Reply
My mobile No is [protected]. I nned my incoming and outgoing call list for my self.only 22 feb sunday
send my email
send my email
out going calls have been barred without intimation just the night of the last bill payment date inspite of full payment being made of the bill dues... why????
COMPLAINT THAT MY ICICI A/C IS DEBITED BUT MY RELIANCE RECHARGE NOT DONE YET 3 DAYS BACK
Payment details for Payment Id [protected]
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051
Customer Reference :[protected]
Payment Information
Payment Amount : INR 51.00
Date of Payment : 24/02/2009
Payment Status : Success
Other Details
Payment Remarks : 0515
Payment details for Payment Id [protected]
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051
Customer Reference :[protected]
Payment Information
Payment Amount : INR 51.00
Date of Payment : 24/02/2009
Payment Status : Success
Other Details
Payment Remarks : 0515
Reliance Phone No.[protected] Complaint
My phone no.[protected] attached to my broad band internet ID[protected] does not work most of the time although I am able to browse internet. Whenever I complain to the local operator, he does some thing at his end and the phone service resumes. But within one or two days the phone fails to work. I am disgusted with the repeated calls to the local operator complaining about the poor phone connection given along with my reliance broadband.
I accepted to have the phone connection only upon force and compulsion from the canvassing representative from Reliance. During this month ending February, I hardly made any call from the above number because whenever I try to make a call from this phone, it never worked.
Kindly look into the problem or disconnect my phone line from the internet line. I am forced to pay extra for the phone line which never worked.
My phone no.[protected] attached to my broad band internet ID[protected] does not work most of the time although I am able to browse internet. Whenever I complain to the local operator, he does some thing at his end and the phone service resumes. But within one or two days the phone fails to work. I am disgusted with the repeated calls to the local operator complaining about the poor phone connection given along with my reliance broadband.
I accepted to have the phone connection only upon force and compulsion from the canvassing representative from Reliance. During this month ending February, I hardly made any call from the above number because whenever I try to make a call from this phone, it never worked.
Kindly look into the problem or disconnect my phone line from the internet line. I am forced to pay extra for the phone line which never worked.
Hi All,
My prepaid no is [protected], taken few days ago and got activated on the same day, was working fine for 2 days, but third day when called custcare they said no documents reached, when went to retailer said already sent, chek after 48 hours again, still same when called CC, but after a week i get back to retailer when all outgoing n incoming is barred he says submit document again, when done even same after 48 hrs, called distributor(Rajesh), he said sent check after 48 hrs, after 2 days called CC same, called channel patner said already sent, now the CC guys manujunath and bunti as he said himsel[censored]SES ALL THE ABUSING WORDS AND CUTS THE LINE, when called back to track who those guys are other CC guys say no records of call made whole week, no complaints recorded, this the WORST EVER CUSTOMER SUPPORT GUYS SPOILING THE WHOLE SERVICE INDUSTRY, and when asked to call the manager or supervisor call will be kept on hold for 30mins to 1 hr with no response last we need to cut the line, if possible (reliance) please track all calls made on 28Feb09 between 5:30pm till 6pm to Bangalore CC. I didnt expect this kind of service after taking reliance. I dont know what all customers of reliance might have heard from these two CC guys so cheap words they use while addressing customers still no action.
My prepaid no is [protected], taken few days ago and got activated on the same day, was working fine for 2 days, but third day when called custcare they said no documents reached, when went to retailer said already sent, chek after 48 hours again, still same when called CC, but after a week i get back to retailer when all outgoing n incoming is barred he says submit document again, when done even same after 48 hrs, called distributor(Rajesh), he said sent check after 48 hrs, after 2 days called CC same, called channel patner said already sent, now the CC guys manujunath and bunti as he said himsel[censored]SES ALL THE ABUSING WORDS AND CUTS THE LINE, when called back to track who those guys are other CC guys say no records of call made whole week, no complaints recorded, this the WORST EVER CUSTOMER SUPPORT GUYS SPOILING THE WHOLE SERVICE INDUSTRY, and when asked to call the manager or supervisor call will be kept on hold for 30mins to 1 hr with no response last we need to cut the line, if possible (reliance) please track all calls made on 28Feb09 between 5:30pm till 6pm to Bangalore CC. I didnt expect this kind of service after taking reliance. I dont know what all customers of reliance might have heard from these two CC guys so cheap words they use while addressing customers still no action.
Dear Sir,
My Number is [protected]. Last 2 days the outgoing calls have been de-activate. It is a Lifetime validity card. without any information, but i have account balance of Rs.10/-, so please active the outgoing calls and shopkeeper's number is [protected], [protected], [protected] (Golden PCO, Jail Road, Anand Nagar, Near Hanuman Mandir, Alambagh, Lucknow)
please take an action as soon as possible.
Thanking You
My Number is [protected]. Last 2 days the outgoing calls have been de-activate. It is a Lifetime validity card. without any information, but i have account balance of Rs.10/-, so please active the outgoing calls and shopkeeper's number is [protected], [protected], [protected] (Golden PCO, Jail Road, Anand Nagar, Near Hanuman Mandir, Alambagh, Lucknow)
please take an action as soon as possible.
Thanking You
dear sir,
my phone no is [protected].my phone balance reduced from Rs. 200 to Rs 6 in one day.I have been trying to contact customer care from 13th feb day and night but all i am receiving is rude replies, pathetic excuses.customer care executives are always telling us that they will call us later but of no use.finally they gave me a complaint number after repeated phone calls but of no use.no action has been taken.mu complaint no is ucs1145194. pls see to it that some action is taken soon otherwise i will be compelled to take the shelter of consumer court
yours truly,
somnath tripathy
my phone no is [protected].my phone balance reduced from Rs. 200 to Rs 6 in one day.I have been trying to contact customer care from 13th feb day and night but all i am receiving is rude replies, pathetic excuses.customer care executives are always telling us that they will call us later but of no use.finally they gave me a complaint number after repeated phone calls but of no use.no action has been taken.mu complaint no is ucs1145194. pls see to it that some action is taken soon otherwise i will be compelled to take the shelter of consumer court
yours truly,
somnath tripathy
Dear sir
It is not a comment but a complaint against retal outlet at Muvattupuzha by name PADUVINGAK owned by Sajun P.B holding mobile [protected]. Attention invited to message from 52811 to [protected] vaild from[protected] CDMA data Modem. I have charge Rs.555/ at the outlet Paduvingal on 2009/02/17. The message shows only Rs.55 recharged and pauyable rs.555/- I contacted the retail shop they said they have delivered the amount to reliance and the computor is an evidence for this. I have contacted customer care. She is haviung no idea about FLEXI charging and data madem with her poorest form of north english. WHAT HAPPEND TO MY MONEY IS IT A CHEATING IS IT NECESSARY TO GO TO POLICE AGAINST RELAIANCE AND THE OUT LET U/S 420 IPC FOR CHEATING. OR I AM EXPECTED TO AFTER COUNSUMER FORUM ONLY FOR THE REASON BEING A RELAINCE CUSTOMER OF DATA MODEM WHEN SEVERAL MODEMS ARE AVAILABLE IN THE MARKET. STILL I HOPE IN RELAINCE. PLEASE CALRIFY WHAT HAPPEND TO MY MONEY.
FAITYHFULLY KC.SURESH, B.A., LL.M., PGDHR, ADVOCATE
It is not a comment but a complaint against retal outlet at Muvattupuzha by name PADUVINGAK owned by Sajun P.B holding mobile [protected]. Attention invited to message from 52811 to [protected] vaild from[protected] CDMA data Modem. I have charge Rs.555/ at the outlet Paduvingal on 2009/02/17. The message shows only Rs.55 recharged and pauyable rs.555/- I contacted the retail shop they said they have delivered the amount to reliance and the computor is an evidence for this. I have contacted customer care. She is haviung no idea about FLEXI charging and data madem with her poorest form of north english. WHAT HAPPEND TO MY MONEY IS IT A CHEATING IS IT NECESSARY TO GO TO POLICE AGAINST RELAIANCE AND THE OUT LET U/S 420 IPC FOR CHEATING. OR I AM EXPECTED TO AFTER COUNSUMER FORUM ONLY FOR THE REASON BEING A RELAINCE CUSTOMER OF DATA MODEM WHEN SEVERAL MODEMS ARE AVAILABLE IN THE MARKET. STILL I HOPE IN RELAINCE. PLEASE CALRIFY WHAT HAPPEND TO MY MONEY.
FAITYHFULLY KC.SURESH, B.A., LL.M., PGDHR, ADVOCATE
Dear,
My no is [protected] from last night my out going call is Deactivited i don, t no what is reason plz see this matter and as soon as possible.
Reg
faiz
My no is [protected] from last night my out going call is Deactivited i don, t no what is reason plz see this matter and as soon as possible.
Reg
faiz
Hi Team,
Am using Reliance mobile from past 7 years. I never faced any issues, all the services are excellent.
When i transferred to pune, i got a new sim connection, when am checking the date in my mobile its showingas 03 year insted of 09. so for your sake i informed to that person regarding the date issue. at march 9th 2009 @ 3.45 pm. He is not responsing properly and also he immediately disconnect my call too.
Why am addressing this too your people, I don't want comments from others "reliance customer care is poor or worst customer care from others.
I request a complient for changing the D
Am using Reliance mobile from past 7 years. I never faced any issues, all the services are excellent.
When i transferred to pune, i got a new sim connection, when am checking the date in my mobile its showingas 03 year insted of 09. so for your sake i informed to that person regarding the date issue. at march 9th 2009 @ 3.45 pm. He is not responsing properly and also he immediately disconnect my call too.
Why am addressing this too your people, I don't want comments from others "reliance customer care is poor or worst customer care from others.
I request a complient for changing the D
i with phone no [protected], the service is completely stopped and i contacted customer care they simply stay there and do nothin .i called them atleast 10 times every time a different person speaks and tells a differnt problem, its the same case with all customers .they are angry of these customer care people .they dont respond properly and they have careless attitude towards customers .especially ladies they dont know any thing . so please kindly solve my problem & take action against these lazy care less people .now reliance is blamed for careless attitude of there customer care people
Dear cutomer excecutive,
My Reliance Mobile is [protected]. This is my prepaid connection.
My problem is that on[protected] my balance is deducted Rs. 30/-. whithout any service activate (Your message come to me I activate meeti ke rang activate but i cann't do this)
Same problem is that on[protected] my balanceis deducted Rs. 20/- without any serive activate (Your message come to me your music station pack is renewed but this service i also cann't activat)
I compaint tommorrow compaint no. is 91310253
So, how can u deducted my balance. pl. give me my balance immedialtly otherwise i closed to my prepaid connection and never use this type of instument. I know your service is very bad. pl. give me reply to my email address
yours faithfully.
Rajendra S. Nikam
[protected]@yahoo.com
m. [protected]
My Reliance Mobile is [protected]. This is my prepaid connection.
My problem is that on[protected] my balance is deducted Rs. 30/-. whithout any service activate (Your message come to me I activate meeti ke rang activate but i cann't do this)
Same problem is that on[protected] my balanceis deducted Rs. 20/- without any serive activate (Your message come to me your music station pack is renewed but this service i also cann't activat)
I compaint tommorrow compaint no. is 91310253
So, how can u deducted my balance. pl. give me my balance immedialtly otherwise i closed to my prepaid connection and never use this type of instument. I know your service is very bad. pl. give me reply to my email address
yours faithfully.
Rajendra S. Nikam
[protected]@yahoo.com
m. [protected]
before one week a creat big problem in my cell no one hear my voice i[censored] help me so call me and solve my problem...
Dear Sir/Ma'm,
My mobile no. is [protected]. i has been buy this sim at today & it also activated soon at 2:00 pm with STD & Local Free R to R from Rs. 799. But it is not activate on this number please return my money or activate it immidiate otherwise take nessessary action.
Thanks.
My mobile no. is [protected]. i has been buy this sim at today & it also activated soon at 2:00 pm with STD & Local Free R to R from Rs. 799. But it is not activate on this number please return my money or activate it immidiate otherwise take nessessary action.
Thanks.
i am very irritating due to one of your customer do miss calls regularly at my relative number, and your user number is [protected] kindly check the matter and restrict him other wise i complain against him and also against service provider or you can give me all details about this user being i am very irritating about this concern, So kindly look into the matter and mail me regarding this. I can't wait so long.
its really worst to say that reliance is cheating the people, they never try to listen customer complaint and executive are very rude with customer. my question is that they should punished their executive for dirty and rude behaiour with lady customer ???? i made a call around 8.30 p.m[protected] and just ask them that what your scheme on 29 rs. topup recharge and can i able to get 240 minutes talktime if taking a three voucher worth rs. 29 at a time ???? and your executie started miss behaving wid me... wat is this????
The Manager
Customar Care
Please note my mobile no.[protected] is not working since 17th Feb'09. I have approached the local customar care office at Sadar Bazar, Agra and gave the details of the set to Mr.Gurudayal([protected]) I was told that the details were given to head office. I have cleared the bills upto date.
Please note the set details: MOTOROLA V3M
DJ:[protected] MSN:G17WHG26JR ATOITEM:HG[protected]A ESN:1BF86039 RSN:RMRHSC[protected] My Name GOPAL DASS AGARWAL, 6, MALL ROAD, AGRA PLEASE LOOK INTO THIS MATTER I OBLIDGE THANKS
Customar Care
Please note my mobile no.[protected] is not working since 17th Feb'09. I have approached the local customar care office at Sadar Bazar, Agra and gave the details of the set to Mr.Gurudayal([protected]) I was told that the details were given to head office. I have cleared the bills upto date.
Please note the set details: MOTOROLA V3M
DJ:[protected] MSN:G17WHG26JR ATOITEM:HG[protected]A ESN:1BF86039 RSN:RMRHSC[protected] My Name GOPAL DASS AGARWAL, 6, MALL ROAD, AGRA PLEASE LOOK INTO THIS MATTER I OBLIDGE THANKS
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