Reliance Communication CDMA — Complaint regarding auto subscribe in different schemes

Dear Sir/Madam,

i am a prepaid holder of Reliance CDMA service and my mobile no is [protected]. since many time they are saubscribed my account for different schemes only after receiving their advertisement call.

and after subscribed they renewed time-to-time with debited my account and at the time of renewal i cant contact their customer care department for at least 2 days. after mde contact with them they also not give propoer answer and denied for give any proper responsible person's adress. by this way they are doing mal-practice with customer.

the letters which are forwarded to their bombay and ahmedabad office are attached here with :

Ahmedabad Office :


Dt[protected]

From:
Fakhruddin S Thathiya
Ekjan Society, Block no 5,
Air port Road, Nr Patrakar Society,
Rajkot – 360006 (Gujarat)
Mob : [protected], [protected]


To,
Mr Sudhir Badani,

Sub : Complain regarding auto subscribed in different schemes.

I am a prepaid holder of your company, My Mobile No is [protected], I had been Auto subscribed (Chat with Friend) with your receiving call as per your customer care executive.

It was not first time query but since many time i am facing this problem, and also this scheme is not unsubscribde by massage which mentioned in your intimation massage for renwal scheme.

I had talked with your customer care executive after too much tries, but i had not been answered properly and she also denied for give me any responsible person's contact no or email id.[protected], 9:00 am, talked with Miss Asha)

Now i just want to re-credit my account which was debited by your company 3-4 times.

Also revert me ASAP because the same copy is forwarded to TRAI, Indian Consumer Complaint Forum and your customer care office at Mumbai.


Regards,
Fakhruddin S Thathiya,
Hello # [protected], [protected]

Bombay Office :

Dt[protected]

From:
Fakhruddin S Thathiya
Ekjan Society, Block no 5,
Air port Road, Nr Patrakar Society,
Rajkot – 360006 (Gujarat)
Mob : [protected], [protected]


To,
Dear Sir/Madam,

Sub : Complain regarding auto subscribed in different schemes.

I am a prepaid holder of your company, My Mobile No is [protected], I had been Auto subscribed (Chat with Friend) with your receiving call as per your customer care executive.

It was not first time query but since many time i am facing this problem, and also this scheme is not unsubscribde by massage which mentioned in your intimation massage for renwal scheme.

I had talked with your customer care executive after too much tries, but i had not been answered properly and she also denied for give me any responsible person's contact no or email id.[protected], 9:00 am, talked with Miss Asha)

Now i just want to re-credit my account which was debited by your company 3-4 times.

Also revert me ASAP because the same copy is forwarded to TRAI, Indian Consumer Complaint Forum and your Ahmeadbad office to Mr. Sudhir Badani


Regards,
Fakhruddin S Thathiya,
Hello # [protected], [protected]