Reliance Communications Complaints & Reviews

I have registered MISS CALL ALERT service on my mobile, And before one month I talked with Reliance Customer Care that I want to discontinue my service, but still my service is continue and they cut the charges from my balance. And my mobile No. is [protected].And my current contact no. is [protected].

Please look into the matter.

Thank You.

Denish Patel.

My name is Janani Iyengar and i have purchased reliance broandband service on 31.10.09 and my receipt number is [protected]
.. The customer representative Mr.mohan (mobile numbe [protected]) said they will provide the connection in 4-5 days, but now its almost more than 16 days and i dint receive the connection. Cheque given to them was debited the very next day.

Now neither the rep. is attending my call nor the Team lead Mr. chandan :( [protected]) is attending my call.

Dear Sir

Reliance Mobile store had provided my phone call details (of [protected]) to unknown person without my request and my knowledge on dated 16.Nov.2009 at time 12:00 pm from Reliance Mobile Store, Adchini, New Delhi. Sir please guide me to what should I do for the same as I am not comfirtable with this incident. Still I am not able to understand How can Reliance such as a world class companys mobile stores provide my call details to anyone without my request or permission. Please take some necessary action as soon as possible and please guide me to what to do next.

Regards.
Ravinder Mahalwal
Mob. no. 0 [protected]

Recently I shifted to Reliance GSM Mobile, after the announcement of 'Simply Reliance' Plan. I thought of giving it a try. My Mobile No. [protected] Maharashtra Circle.
As claimed by Reliance, they provide 50 Paise/Min call to all the connections. But their billing starts from the time the phone starts ringing. I did herad about this earlier, but thought that probably it starts showing time, but the billing may be adjusted when the call gets completed.They Proved Me Wrong. Suppose if the other person receives call after 20 secs, in that case also I end up paying for those 20 secs. WTF ????
And the Customer Care. When ever I tried contacting them on *333 from my mobile, never reachable. But when I dialled from the land line, it connects on first dial itself. The message displays while dialling from mobile, Network Error.
Now the network, Simply Pathetic and not Reliable at all. Call drops. No Network Coverage. Moreover the series '8055' not being able to dialled/reached from landlines.
Its hardly 15 Days since I shifted to Reliance and I am already thing of dumping this Box.

The Reliance work just opposite to their name, totally unreliable.

Dear Sir/Madam,

My reliance Number is [protected]

Since last 2 years, Reliance team is sending me the cricket scores that I am not at all interested and I do not remember if I have ever requested for the same. this is more than 10 times I called them to stop this but what they do is they stop for the tournament and when next tournament starts they automatically activate this again and debit the charge from my available balance.

This is really irritating because since last 2 years i have been charged for the service I do not desire.

Today 16 Nov 09 I called them again and deactivated for India Sri Lanka Tour. They charged me 5 Rs. twice for the same. I am sure they will again do this in next tournament...

This is a theft by reliance and sad that reliance communication people disagrees with all my complaint that this is happening with me since last two years.

Please help

many thanks

This is with respect to the Reliance broadband internet services, the fixed plan does work for first few months, after that the billing amount zooms. It varies according to the usage everone understands but not in such manner which happens in case of reliance broadband internet services.
From past several months the usage shown is also exaggerated daily usage of minimum 7 hrs that too when nobody uses the same at those hours mentioned.
The charges levied are really more no matter how good or old the customer is faulty charges, exaggerated usage level seems to be the manipulation from the company.

Dear Sir
This mail is to inform you that i am not able to know my Reliance broadband + balance from last week. I have tried a lot to customer care service, but there is no particular place/phone no. where I can inform. It is really embarrassing that No customer care facility is available...............

Hi, reliance gsm mobile,
I am a reliance mobile user for more than one year. Recently i have bought a Spice M 4580 dual sim based mobile. Yesterday i got a call from you regarding that the handset i am using have no valid IMEI no. Today i have got the same words by sms. I think you shouldnot check or some thing wrong happens. But i want to clear my views and my records.
Mobile : Spice M 4580
Imei (1st) : [protected]
Imei (2nd) : [protected]
mobile no of 1st imei : [protected] (reliance mobile)
mobile no of 2nd imei :
[protected] (cellone)
Please take some necessary step and confirm me about the validity of the IMEI. Thanks.

Dear Reliance GSM service ,

I have purchased a Fly phone with dual sim and dual IMEI numbers on 05.10.09 from a reputed mobile store with bill. I received the message from reliance GSM service (15.11.09) that my IMEI number is not valid, though my other service provider DOCOMO has not send any message regarding any invalid sim. I think the data base of RELIANCE is not correct. M/S Reliance please look in to the matter and rectify your data base

Details
Name sanjeeb kumar chhotaray
2117 sabar sahi budheswari bhubaneswar-6
PHONE No reliance gsm no. [protected]
Tata docomo No [protected]

IMEI numbers [protected]
[protected]
phone make FLY DS 100

Sir/Mam,
i am a retailer of reliance. i take a flexy sim of reliance gsm. i not chek the sim card when i taken to distibuter of bidhuna (auraiya). after some time sim card rejected appearce on the screen of mobile phone. i call to our consumer care *333, retailer helpline *399 and distibuter of rim in bidhuna (auraiya). Please give me suggestion i want sr no to mobile no.

i have made complaints many time about poor network of rcom gsm in my hoapital. the problem has aggravated after rcom launched its simply reliance plan. the nertwork signals disappear completely during calls causing loss. but the concerned authorities turned their deaf ears to this complaint. plz tell what to do?

Dear Friends I would like to bring under your notice a shocking evidence of Reliance Communications. I have Reliance Landline telephone at my work place, I have made pyt of Rs.390/- through cheque and taken a valid receipt of Reliance Communication vide R.No. 15378 dt 30/07/09. The said pyt has not been yet updated to my account as a result to which I am facing disconnection in outgoing again and again. I have complaint number of time to Customer Care center *377 and had emailed the scanned copy of receipt at [protected]@relianceada.com but was suprised to see that I have been rendered no solutions to my grievances accept the acknowledgent of the complaint/mail with new request ID. I reported the matter to the nodal officer Mr. Sourabh Khedke at Bhopal but he didn't take the pains the matter.

I think all these people are just passing the time sitting at their offices.

sir,
4 day back i was chat some contast with relaiance mobile they are send some sms qustins . i was answer thats qus .then they are send u have won 250000 punds.

can u tell this sms real r not


the remittance of your fund ?50,000.00, to your India bank account:


We acknowledged the receipt of your banking details regarding your transfer of fund to your destination account in India.

We noted accordingly the mail which you sent to us for the transfer of your fund of GBP-250,000.00 from our bank to your bank in india view the attach copy of the information which you are required to fill and send back to us for your transfer to commence.

The attach copy below is an opening of account form as you will be required to open a non indegene account here in our bank and from there your fund will be transfered to your destinated account in your country. So open the attachment and fill the form below and send it back to us.

As soon as the information is filled and submitted then we will proceed on the transfe immediately.

If you have any problem do not fail to contact us immediatley on [protected].

Regards,
Dr. Johnbosco Emegine
Director General Natwest Bank plc
United Kingdom.

Dear Sir,
I had recharged my phone with Rs 650 recharge card on 30/10/2009 through which calls to any RELIANCE GSM phone in India is free from 11pm till 6am. Starting from the same day,i.e 30/10/2009, till 8/11/2009, my night calls(from 11pm till 6am) were charged at Re0.50/min which is against their promise. They confirmed my complaint on 9/11/09 after which my calls have been free...but as a result of the initial failure,they have deducted almost Rs300 from my card balance!
And even now, whenever I make the call, after 30mins,the line gets disconnected on its own!
It's happening from the last 4-5 days!! And after that, if I try calling, it says that the network is busy,but if I call using my main balance, then the line connects directly!!! Which is highly frustrating and harassing.
Please help
Alok Sharma
[protected]

I have reliance number since last year [protected] on my name & suddnely my phn services has been disconnected without any information to me w.e.f 29.10.2009 when i come to know i immediatly contacted the reliance web world they said you need to re-submit your documents of address proff & id proofs I was shocked why again they r asking same information even after 1 year already passed however i sumbitted the same with information mail to : rcomnodalofficer.[protected]@relianceada.com (rcomnodalofficer.[protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com) on dt 03.11.2009. I have received a very decent reply from customer care representative with registration of complaint no.Service Request ID[protected] on dt 04.11.2009. In reply to that i again write a mail on dt 06 nov 2009 & 09 Nov 2009 with CC to their complaint cell nodalofficer punjab. Two times i hv received call from complaint cell executive with only assurance has given to me nothing has happened. On dated 09 Nov 2009 i hv receivecd another mail from customer care executive with another complaint no.Service Request ID[protected] I was surprised that hw can they issue me another complaint no. without resolving first one, I again write a mail in reply to this on dt 10 Nov 2009 with following contents ;

This is with refrence to my continuous communication with you vide request noService RequestID.[protected] &[protected]. Till date i have not given proper attention. and now you are giving me seprate-2 complaint numbers but my concern is same as per my first communication against complaint no.[protected].

Now i came to know that the address proff which i was submitted xerox is not clear & my services is still to resume. Now i m sending you scaned copy of my driving license against my no.[protected]. I hope this time you people will not give any execuse.. . If even now my services shall not resume then i m forced to knock the door of consumer court. It is almost 15days over my services is terminated without any prior information.

Even after submitting scanned copy through email till now (14/11/2009) my phone services still not activated .I hope through your intervention i will get justise for that period for which i suffered. They people not moved single step even i warned them i will go to consumer court.

Hoping for early enquiry.

Regards

Rohit Kumar
Alt No.[protected]

Dear Sir
I have still not received my permanent Reliance One card .In march i was issued a temporary card no. [protected] & when i contacted the rel. store to redeem my pionts they said that the system is not showing the details & issued a new temporary card to me saying that ur pionts will be transferred on that card . The card no. is [protected] .Still i have not received my permanent card & also not able to redeem my pionts .
Please do the needful & issue my permanent card .

Thanks
Deepa ( jiya nitin sadhwani )
House No. A-4 ,
Greenwoods city
Sector - 45
GURGAON -122001
HARYANA
Mobile No. [protected]

I have got this connection discontinued with effect from 1st Octber, 09 onwards with full and final payment to Reliance.
I do not understand as to how this connection is still activated on my name despite the fact that reliance had confirmed that the services of this connection was barred on 17 September,09 onwards and from 01 October it was officially discontinued by Reliance.
However, I had submitted the services termination request to Reliance through its Web world outlet on 27 October

Resp Sir,

Meri puri detail in 2 mails me hai pls meri problem solve karvane ki kripa kare.

regards
Anand Jeet Sharma
[protected]

Fw: Kindly solve my problem-ReminderThursday, November 12, 2009 12:08 AM
From: This sender is DomainKeys verified"anand sharma" <[protected]@yahoo.com>View contact detailsTo: Rcomnodalofficer.[protected]@relianceada.com, rcomnodalofficer.[protected]@relianceada.comCc: "anand sharma" <[protected]@yahoo.com>

Respected Mam,

Mai kal shaam ko ek baar phir aapke tulsi theatre wale office gaya tha wahan rafeeq siddiqui naam ke aapke employee jisko mai apne documents de kar aaya tha usne bataya ki mai to aapki koi help kar nahi paunga kyonki aap jo de kar gaye the wo maine yahan se bhijwa diye hai aur mere paas BTC House mein madam Nidhi ji hai unki 10.11.2009 ki receiving hai ab jo karna hai unko hi karna hai hum log apne paas koi cheez nahi rokte hum bhej dete hai ab wahi na kare to mai kya karun.

Mam pls. meri help kijiye aur meri outgoing khulwane ki kripa kare.

Thanking you.

regards
Anand Jeet Sharma
[protected]


--- On Wed, 11/11/09, anand sharma <[protected]@yahoo.com> wrote:


From: anand sharma <[protected]@yahoo.com>
Subject: Kindly solve my problem
To: Rcomnodalofficer.[protected]@relianceada.com, rcomnodalofficer.[protected]@relianceada.com
Cc: Rcomappellateauthority.[protected]@relianceada.com, rcomappellateauthority.[protected]@relianceada.com
Date: Wednesday, November 11, 2009, 4:48 AM


Resp. Mam,

Mam maine 30.10.2009 ko 1 Reliance CDMA connection with hand set aapke Tulsi Theatre wale office se liya tha jiska no. [protected] hai. Iske baad 04.11.2009 ko hamare paas [protected] no se phone aaya jisme unhone hamara address confirm kiya. Phir 09.11.2009 ko hamare paas ek sms aaya 52811 no se jis par yeh bataya gaya ki aapke no. par outgoing ki facility band ki ja rahi hai maine 09.11.2009 ki shaam 6.00 baje phir ek naya application form bharke 1 naye photo aur driving license ki photocopy jis apne sign karke Tulsi Office main jama kar di mujhse ye kaha gaya tha ki kal subah 11.30 baje tak aapka no chalu ho jayega. maine kal kai baar aapke customer care par baat karne ki koshish ki lekin wo bhi santosh janak reply nahi de paye unhone bataya ki aapke no. par tariff activate hai balance bhi hai aap tulsi wale office mein jakar mile mai kal shaam phir gaya to unhone bataya ki kal chalu ho jayega. aaj 3.10 p.m. tak outgoing nahi khul payee hai jiski vajah se mera bahut loss ho raha hai mai apne ghar se 30 km door apne office main baitha hu ghar ke haal bhi nahi mil pa rahe hai mere father ki tabiyat thik nahi hai aur mere paas itna samay bhi nahi hai ki mai baar baar aapke office pahuch paun kyonki mai shaam ko 8 baje ke kareeb office se nikalta hun. pls help me & meri outgoing khulwane ki koshish kare.

Thanking you.

regards
Anand Jeet Sharma
[protected]

When i aceess the reliance website and check the balance it wont show the balance.this is my complaint so please do the needfull
thank you
juily

I am unable to use some NOKIA 5800 express music applications with reliance sim in it. Application such as TOUCH PIANO and TOUCH GUITAR are not working and below error coming -

"Detecting error

[protected][protected][protected][protected]

This application didn't allow to run on your phone network. ( only India telco Simcard ).


However, if i remove the reliance SIM and use it on my IDEA Cellular SIM it works properly. Also work with vodafone / airtel / tata and other sim cards. This has been also checked to reliance WEBWORLD but no resolution given. Therefore please get the same checked too and address it suitably.